Dvd caddy and drive replaced...error results

i have a powerbook g3 pismo...dvd caddy broke...i ordered a whole new module...in a new caddy...when i try to put it in computer it says "there was an initialization error
a valid dvd drive could not be found (-70012)"
i have os x 10.9.3....400 mhz, 256 ram
have tried to get help from discussion groups, but no one so far has been able to help...
would really!! appreciate any help....
ariella

ariella,
This article discusses using an external DVD drive to play DVD movies and generating the -70012 error:
http://docs.info.apple.com/article.html?artnum=42727
Are you saying inserting the DVD drive module generates this error or the error occurs when you insert a DVD optical disk?
Since you are apparently using a media bay optical drive, a few questions:
- Does your new drive work properly with CDs and data DVDs like a MacOS X System Install disk?
- Open your System Profiler > Hardware > ATA and please report on the model number of the optical drive. If OEM, it should report LG or Matshita and also say DVD-ROM.
Let us know the results of the above...

Similar Messages

Can't burn dvd's!!! error result code -8796 is freaking me out.

i've been trying to burn a Quicktime .mov file to dvd-r. i have a mac 10.5.8. I was able to do this before I got the internet with idvd3 or toast 7, now that I have the internet neither toast nor idvd work. After the project is done encoding, I keep receiving the message "cannnot record disc because of mac os error result code -8796". anyone have a similar problem or a guess as to what might be going on? thanks.

Hi, depends on wheter it was really -8796 or -8976, easy to transpose, but the 1st is a Font error, the second which makes much more sense is a Quicktime error, & my guess on that would be some Disk or Cache corruption.
are you saying I should open Font Book, validate the fonts and look for duplicates? I've never messed with the fonts, never (knowingly) installed any 3rd party fonts..
It won't hurt anything to do it, & some apps like MS & Adobe apps will install some fonts that may not be great for Macs.
i'm a newbie and don't really understand why fonts would affect dvd burning but i'm willing to try anything (within reason) cheers...
Hey, don't worry about that, I'm not a n00b & I couldn't understand it either... though I do have a knack for being able to conceive the impossible as probable, & sorta warp my brain into a feasible scenario... LOL on me!
I really think OCG fell upon, (well OK, used logic), to come up with perhaps the real source of the problem & maybe the real error code!?
At this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
http://www.macupdate.com/info.php/id/15667
After installing, Reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Delete old Log files.
At least if it doesn't fix it, it'll eliminate a few questions.
Feel free to holler if that presents any questions.

Zpools and drive duplication error.

I have a system that is running Solaris 10 Update 3 TX with 1 zpool and 5 zones. Everything on it is running fine. I take the drive to my disk duplicator and dupe it bit by bit to another drive, put the newly duped drive in the same machine and boot it up everything boots up fine. Then I do a zpool status the status is FAULTED, I get the error insufficient replicas. The slice it is mounted to is c0d0s4 and it's error is cannot open. The action stated is use the zpool online command but that does not work. Also brining up format is states that c0d0s4 is used for a zpool. I checked with the manufacture of the drive duplicator to see if there was any known issues with ZFS and their machine and it didn't sound like the tech had ever heard of ZFS. But I have it set to do a bit by bit copy with a checksum verification when it completes. Does anyone happen to have an idea of why this may be failing?

On alot of our systems, we make one master drive and the duplicate it for the rest of our machines. Afterward we run some scripts that changes the machine name, ip,etc.All of the other machines are identical. This works fine with UFS.
Message was edited by:
tinman2k

Hard Drive Bay (Caddy) and drive for T430

Very confused about what the recommended HDD Caddy for T430 is. (to swap DVD drive with a 2nd HDD)
Also, is there a non Lenovo HDD that works with this? 1 TB drive preferred.
Thanks.

Ultrabay caddies come in two thicknesses, 12.7mm for T430 and T530 (0A65623), and 9.5mm for T430s (43N3412.)
You can buy these from Lenovo or you can get "clone" caddies quite inexpensively on eBay, e.g. 9.5mm Bezel SATA 2nd HDD Hard Drive caddy bay for T400s T500 T410s X200 is $10 for a 9.5mm unit. This is what I have in my T430s. A 9.5mm caddie will fit into your T430 but will leave a small gap at the top. You can search to see what 12.7mm caddies are available.
I haven't tested the clone caddies with HDDs larger than 500GB. There's no reason they won't work. Note that the HDD must be no thicker than the caddy in order to fit physically. Since you have a T430 with 12.7 Ultrabay opening this shouldn't be an issue for you either.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

Download latest hp mediasmart dvd software and driver

i need to use my computers blu-ray player. where can i install the latest hp media smart dvd or cyberlink dvd suite software for DESKTOP. i have win7x64.

Hi,
Which HP model number is your PC?
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. That will help another person facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

External DVD caddy for probook 4530

I have a probook 4530. I am adding an SSD drive and replacing my DVD device with the internal HDD as a secondary drive. What I would like to do is get an external DVD caddy and place the removed DVD device in the caddy and connect via USB. Is this possible?

Hi,
Well, buy a new external DVD/CD writer now for under $50 is much better than recycle the old one. Anyway, if you wish, you can try something like this:
http://compare.ebay.com.au/like/360317300092?ltyp=AllFixedPriceItemTypes
For my testing, I bought an external burn-everything Pioneer for $119. It's very slim.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR?

Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR? The Apple store is a two hundred mile one way trip.

I didn't imply anything; I simply explained the terms of the ToU here because you had not specified what you were trying to do. Most such related questions are about copying protected content and I would not appreciate having my post removed with the obligatory email from Apple because I violated the ToU. In any case, you can find dozens of threads googling (or here) about the newer burners being slow copying content if it is protected. FWIW, if the DVD was produced by a commercial outfit, they may have used some sort of protection or an unusual file format - that problem has been discussed here previously.
As for your slow burner - since we don't even know what type of Mac/model/year/OS you have, it is impossible to guess. If it's an iMac, those vertically installed burners are known to be less than perfect; the horizontally installed versions are better, but still not as good as an external. I've used an external burner for years.
As for the conversion time: the burner should have nothing to do with that; it is your software and your Mac's processor and amount of RAM that matter for conversions and rendering. I have no idea what you are using to burn the DVD. And, as a last consideration: you should always burn your content at a slow speed so you can avoid burn errors and have better results.
Good luck.

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?

Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?
Just want to avoild spending hours migrating everything across....

Yes, I can read but just can't write DVD's. I get:
This disc can’t be verified and might be unreliable. Try again using a new blank disc (error code 0x80020063).
Originally I thought it was the old Moutain Lion DVD drive issue (but have had the drive recently replaced by Apple), so I tried creating a new account, which worked.
In the old account I have reset SMU, Pram... but no change.

All of a sudden my iDVD player doesn't want to burn 2-part movies or series. It says there is an error and says I have a blank dvd in the drive. What to do?

My idvd has stopped burning when it involves a 2-part movie or series. It starts alright but then stops and gives and error, not a code just says there was an error and the little box comes up that says I inserted a blank dvd and asks what I want to do. I need help with this and would really appreciate someone's experience.

Then I guess that the free space on Your Start-Up (Mac OS) Hard Disk is less than 5Gb or worse - I never go under 25Gb when doing a DVD.
To make a DiskImage
• Start a new iDVD project (as there is an iDVD bug luring in old projects (closed one time))
• Arrange all material: Movies, SlideShows and extras etc
• Go up to File Menu - and down to Save as a DiskImage
(You need a minimum of 25Gb to let this work OK)
• Then close iDVD
• Double click on the .img file You just created on DeskTop
• Start DVD-player tool (If it doesn't jump up in action by it self)
• See that all plays as You want it to do
• Close DVD-Player tool
• Open Disk Util tool (Application folder / Tool folder)
• Now to the left - select the .img file
• Go up and click on BURN
• When asked to do so - Insert a new DVD
• NOW SELECT TO SET DOWN BURN SPEED TO x4 or x1 (as this gives a significantly better result)
I Use
• Verbatim
• DVD-R
And get a very good result
OK mishmumken - I never figured out WHY I'm such a BLAB ! - You concentrated this to 100% Valu - GREAT
Yours Bengt W

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

Thanks for your response.
I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
so what to do now?
P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
Please help

T61 DVD/CD-RW drive fails to read and crashes

Hello Everyone, I hope people still visit this area of the forums!
I've highlighted and bolded the symptoms to make them easier to find.
I recently purchased a T61 6457-C15 on eBay, and have been in the proccess of setting up and customizing it to suit my tastes. When I recieved the laptop, it looked as though Windows had been restored to original factory state, plus some free software, so I proceeded under that assumption. First I used Windows Update to download all the updates that it could find including IE8. I wanted to have an anti-virus program running on my computer before I used a browser to access the internet. I ran IE8 and went straight to the Microsoft Security Essentials website and downloaded the Install program. At this point I tried to remove the pre-installed and expired Norton Internet Security using the built-in uninstall, but it failed. A message box popped saying that I needed to put the Norton installation disc in the CD-ROM drive so that the uninstall program could find a Norton support file. My computer did not come with any discs, but my mothe had bought Norton 2008, so I took that disc and put it in the drive. The drive started spinning right away, and the uninstall program found the file it was looking for in a few seconds. The support file directed me to the Norton website to get their removal tool, which removed Norton from my system in short order. Afterwards, I ran the Microsoft Security Essentials install program and got MSE running on my computer before doing anything else.
Then I went to the Lenovo support website and had it auto-detect my system. That took me to the support page for my system, where I went to the "Downloads and Drivers" page. I downloaded Access Connections and ThinkVantage Toolbox for Vista 32-bit (my OS is Vista Business 32-bit). I then used Lenovo System Update to retrieve all the updates it deemed neccessary from Lenovo, including those for itself and system components, both software and firmware. There were 35 or more updates suggested, and I trusted the software, so I started downloading them all. I'm not sure, but I think that a DVD/CD-RW drive update was included in the list, but I can't remember if it was auxiliary software, drivers or firmware. After Lenovo System Update was convinced that it had all the neccessary updates, I downloaded Revo Uninstaller and set about removing uneccassary and unwanted programs from my computer and trimming the startup list. I did not touch any Windows or ThinkVantage components, and I searched each program online, so I'm sure that I did not delete or disable any drivers or system files, or anything from Lenovo. I mainly removed Apple products and non-functional software from my system, including an integrated camera driver (my system does not have an integrated camera) and third-party programs that were already missing files or otherwise inoperable when I got my computer. Up to this point I had been using a gigabit ethernet connection to download software; I had not used the DVD/CD-RW drive except for the one time I specified earlier.
Now that I had my system set up to my liking, including personalization and power settings, I started to install my first program: Command & Conquer the First Decade from a DVD-ROM. When I put the disc in the drive and closed it, it took a few seconds for the drive to spin up, and once it did, it was constantly running at high speed and I could hear the reader constantly moving back and forth quickly. After a few minutes the disc's install menu finally appeared, so I clicked on the install button. I waited several minutes but nothing happened, so I tried to view the contents of the drive by going to My Computer > DVD/CD-RW drive (D, right clicking and selecting explore from the menu options. When I did that, the address bar of the My Computer window started to fill up with a dark gray progress bar and said "loading (D", I think with the drive or disc name after it. After it took several minutes to fill completely, nothing happened. I waited a few more minutes to see if anything would change, (nothing did,) I clicked on the X button in the top right corner of the window to close it. A few minutes and clicks later, the My Computer window was labeled as (not responding), and the window itself became grayed-out. I started Task Manager and tried to close the My Computer window, but the entire Windows Desktop disappeared along with it, saying that it would attempt to restart. Even Task Manager became non-responsive and quit after closing My Computer. After a few minutes of staring at my background (and nothing else), I ejected the disc, and Windows Desktop reappeared immediately and acted as if nothing had ever been wrong.
I checked Device Manager, but neither the DVD/CD-RW drive nor any of the ATA controllers were flagged; in fact they all said they were working properly with up-to-date drivers. I ran the ThinkVantage Toolbox diagnostics on the drive using a data CD, a music CD and a different DVD-ROM, but in each case the drive failed the tests and a message box popped-up saying that the discscould not be read because they were scratched or there was a hardware problem. I checked the discs both before I put them in and after I took them out, and they were not scratched; also, all of the discs are publisher-manufactured from a software or music company. I restarted my computer, booted the Rescue and Recovery option and Ran PC-Doctor from there. I ran the same drive read tests with the same failure results. The entire time the drive was behaving the same way it had when it first failed to read a disc. Next I removed and cleaned the drive both inside and out with a can of compressed air; I also cleaned the ultrabay itself. Finally I tried fixing the problem with Microsoft Fix It, but when it automatically ejected the drive and i put a disc in, the disc became trapped in the drive and Windows froze up like before. I had to restart Windows twice (once with a BSOD) in order to get the disc out. When the disc was removed the computer went back to normal operation once again.
Please help me, my DVD/CD-RW drive is a Matshi ta UJDA775, my operating system is Windows Vista Business and my T61's model number is 6457-C15. I have tried all the troubleshooting fixes and none have worked. I have tried updating drivers and using diagnostic software and they have not worked. I have tried disabling drag-to-disc burning and it has not worked. I have treid removing and cleaning the drive and that has not solved my problem. I did notice that the driver for the "Intel(R) ICH8M-E/M SATA AHCI controller" is the only related driver that can be rolled back, so maybe that might fix it. I'm also wondering if a firmware change caused this, and if so, if there is any way I can undo that. The only other fix I've heard of that I haven't tried is editing the registry, but I'm hesitant to do that. I haven't tried booting from the CD drive because I have no bootable CDs and I'm worried that my computer might get stuck in that mode. I'm hoping that someone can tell me what I can do to try to fix this problem, preferably without wrecking my computer. Thank you for taking the time to read my post.
P.S. Just adding a note; I went through both the Microsoft and Lenovo Update histories and the only related updates I could find were: ThinkPad BIOS update, Easy Eject utility, Intel Matrix Storager Manager driver for Windows (32-bit), and maybe one of the two Intel Chipset Support for Vista updates. I tried rolling back the AHCI driver but it had no effect.
Solved!
Go to Solution.

Well, my problem is fixed, and here's how. I had some trouble figuring out how to contact Lenovo technical support; online options directed me to the IBM support website, which was clearly designed for businesses. Selecting the "Call technical support" option on the Lenovo support website and then choosing my country gave me a 24/7 hotline number. After waiting about five minutes on hold, a nice young fellow by the name of "Tyrese" answered (I maybe misspelling his name), but the connection was so bad that we could barely hear each other. Although he semed eager to help, when I told him my problem the first things he suggested were simple, like cleaning the drive, However, when I told him all of my efforts, described above, to fix the problem myself and read him the log from the Rescue and Recovery diagnostic program, after he checked the error codes against his computer database he promptly replied that the only fix was to send out a new drive. I was happy to have gotten such a successful resolution to a support call in less than fifteen minutes; apparently, all the work I had done trying to solve the problem myself had paid off in a way. Unfortunately, although I had tried to spell out my address for him, some of it got left off of the address label, which caused some trouble in receiving the new drive. Once I got it, I installed it using the uninstall & remove (old drive), shut down, start up, insert & install (new drive) method that I referenced earlier in this topic. I've been using the new drive since then without any trouble, so I guess that the only fix was to replace the drive. Also, I noticed that the new drive was a Hitachi, perhaps a T400/410 or T500/510 Ultrabay Slim drive, which should help me avoid the problems that other users were having with the older Matshi-ta drives. I hope this description helps anyone else having a problem with the optical drives on the T61/61p.

Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

I have a 2009 Satellite A505 laptop
64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
Easy, straight forward replacement. No problems.
I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
The process created 5 discs, which the last, number 5, is the Applications and Drivers. I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
Not so this time, and have to wonder about the Toshiba Recovery Discs that were created! Why aren't these working correctly?
I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally. I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups. Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process. Is that normal?
During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "
The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed. I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"
I then viewed the error details. They said...
Package ID: Unknown
Path: C:\windows\diagnostics\system\networking
Error Code: 0x8E5E0247
USER: mvh-PC\mvh
Context: Restricted
I then went to MS Windows 7 Troubleshooting forum on the internet using another computer.
I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
Well, no joy. The issue presists.
After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.
I tried following everything on this MS How to Use File Checker document:
In my CBS file I got a lot of SQM "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
but did not get any "Cannot repair member file" type of messages to use the 'cmd'
takeown /f Path_And_File_Name function
I then started over. Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem. Geeze
I have checked all the various Device drivers that are shown as not working in the Device Manager. I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers. Nothing works.
When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
I am stumped.
Any suggestions out there? I don't want to waste a lot of money paying for more technical help for an aging laptob. If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.
It shouldn't be this hard, should it?
I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
Thanks for any helpful hints about what I may be missing or overlooking.
Regards
Marvin Van Horn
Solved!
Go to Solution.

Jerry...
I think we can close this one out as 95% solved. I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility. The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode. I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
Also, it was a little confusing on the Intel site which file to download. I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.
Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
Maybe it is related to something in the Device Manager called
"Other Devices" Under that I have 4 items not working. They are listed like this...
Base System Drive,
Base System Drive (a duplicate?)
Network Controller
Video Controller.
I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated. Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues. Maybe I will try again after all my Windows updates are done and see what happens.
Thanks again for your help. If you have any other insights on the Wireless issue, that would be great. It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before. I am sure this is something simple.
cheers
mvh

MacBook Pro Repeatedly Loads Purple & Teal Stripe, Gray, Light Blue, Bright Blue and Bright Blue Stripe Screens Instead of OS after Optical Drive Replacement by Apple (PICTURES INCLUDED)

17 inch March 26-29 (order date – shipping date) 2011 MacBook Pro, 256GB Solid State Drive, 2.3 GHz Quad-core Intel Core i7, 1 processer, 4 Cores, 256 KB L2 Cache per core, 8 MB L3 Cache, 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB), AMD Radeon HD 6750M Video Card, Intel HD Graphics 3000 with 512 MB total of VRAM. 110 GBs of free/unused disk space remaining.
Full Specs are in subsequent post.
The issues described in the title continue even after I’ve reinstalled the operating system twice (Snow Leopard) and installed Mavericks (which is working fine and even faster). I’ve tried many commands to repair this.
If anyone has experienced any of the symptoms above or below, your advice and response will be much appreciated as well as marked. These are the details:
My Early 2011 MacBook Pro has had the typical blue screens, screen freezes and graphics issues since I bought it about three years ago but nothing like this and NEVER any load issues until about a month ago. That was when my superdrive replacement was put in.
Since then my MacBook Pro will go into hard freezes or kernel panics. Then I’ll have to power it down manually and power it up manually. It’ll then refuse to load the OS until after multiple tries. It started out just 2 or 3, then 4 or 5, then 6-12, then 20. Now it takes over 30 boots to load the OS. These boot issues also occur even if it doesn’t freeze, i.e.: when I shut it down or restart it naturally (via the Apple menu, etc.).
95% of the time it’ll load to a gray screen instead of the OS. 4% of the time it’ll load to a light blue screen. Then there are the others: the first time this happened it loaded to the striped purple and teal screen shown in the picture. This happened the next four times then intermittently for about 5 or so more times.
It also loaded gray flickering screens. Flickering screens also occurred right before it froze and had to be manually powered down and up. Then it began to load regular gray and light blue screens and all flickering screens stopped. And then bright blue screens a couple times intermittently for a few days, sometimes with lines. Sometimes it’ll load to a blank/black screen as well. I’d reset the NVRAM and SMC but it still continued, happening multiple times a day, each time taking more and more hard shut downs and hard power ons to finally load the OS.
Until I installed Mavericks, every time it finally loaded the OS Finder began indexing. After Mavericks this has occurred 95% of the time.
After talking to Apple Support they had me do a NVRAM and SMC reset again over the phone. The MacBook Pro refused to load the entire time we were on the phone. After the call it got worse. It froze over 6 times that day and at worse took over 30 boots to load the OS.
I finally had time to deal with it the next day when it froze again. After over 25 boots it loaded and I put in the Snow Leopard OS dvd and ran Disk Utility. I verified the hard drive and it said it was fine. Repaired the disk anyway and it gave this message at the end:
“Updating boot support partitions for volume required”.
Next I tried to start in safe mode and it just hung up for hours. Then started up in single mode and it loaded the OS. It then loaded normally for three times in a row. I reinstalled Snow Leopard. Everything loaded normally. I waited an hour or so and then I downloaded Mavericks. 5 or so hours later Mavericks was installed. Everything hardware wise was fine for a day and all software issues were easily fixable incompatibilities. My Mac was even faster with Mavericks. However, Photoshop did give a perhaps relevant message:
“Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer’s website for the latest software.
GPU enhancements can be enabled in the Performance panel of Preferences.”
(I have OpenGL enabled in Photoshop and it was already checked when this error occurred).
Two days ago I went to Disk Utility to repair permissions while logged in to a non-admin account. Verified and repaired the disk, then verified permissions. Everything fine. After repairing permissions however, it gave a weird error box:
"Unapproved caller, SecurityAgent may only be invoked by Apple software".
The box stayed “stuck” in the Disk Utility window. My MacBook Pro then failed to do anything. I manually powered it down and up. It loaded to a gray screen with the error message box again: "Unapproved caller, SecurityAgent may only be invoked by Apple software".
It then refused to load anything else but this message box on a gray screen even after rebooting it multiple times in safe, verbose and single modes and after resetting the NVRAM and SMC. I went online with an iPad and entered in the error and got some advice. I tried to run fsck and erase the /var/folders/ via single user mode but it still loaded to a gray screen with the error message. I just decided to skip to the end and Cmd-R loaded into recovery mode and reinstalled Mavericks again. That worked: the message has not appeared since.
Some people have said this error is related to a hard drive cable failure. I know that this cable was tampered with during the optical drive replacement procedures because I watched them do it.
Everything was fine for a day. Then yesterday my MacBook Pro froze while trying to open a VLC file. It took 12 boots to load the OS. I tried single mode once and verbose mode once. 10 times it loaded to gray screens, even in those mode. A Safe boot lead to a bright blue screen. Finally reset the SMC and it loaded on the 12th time.
Just five hours ago the same thing happened except it took over 30 boots to load the OS. Single, verbose and normal boots, NVRAM and SMC resets lead to gray screens. Safe boots lead to bright blue screens with and without lines (see pictures). Finally loaded on a normal boot.
I know I should have tried safe booting, verbose, single and recovery modes, disk utility, fsck and other command methods earlier this month but in the end, these methods have not solved the problem anymore than resetting the NVRAM or SMC.
There seems to be conclusive evidence that it’s a hardware problem, stemming from last month, the FIRST AND ONLY time my MacBook Pro was opened up. Maybe it’s the hard drive cable, but it could also be the graphics card and/or logic board (something that’s always been defective on this MacBook Pro, in my opinion). Many early 2011 MacBook Pro owners have given evidence to the latter possibility online.
The first time it started it seemed to stem from me using iPhoto and Photoshop a lot. I had both running continuously for about two weeks. This is another reason for suspecting the graphics card/logic board is at fault (in addition to three years of screen/graphics glitches). And since the card is soldered to the board and the board connected to the cable...I also have serious battery draining issues, something else that got bad after the Apple Superdrive repair. And the battery is connected to the board...
Also, since downloading Mavericks, windows from every app get blurry/fuzzy when I scroll or zoom in. I have read that this is happening to a lot of folks though for various reasons.
I guess it could always be the hard drive. I just don’t know. I’m taking it in to Apple, but can't right away because it’s not local. I know they’ll be able to run a test on the hard drive. I wanted to see if anyone else has had this problem (especially the purple and teal striped screen) before they start poking around, possibly creating another problem that goes beyond my Apple Care Plan allotment.

SPECS OF MY MACBOOK PRO:
Model Name: March 26-29 2011 MacBook Pro (order date – shipping date)
Model Identifier: MacBookPro8,3
Processor Name: Quad-core Intel Core i7
Processor Speed:    2.3 GHz
Number of Processors:    1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB)
HARD DRIVE: 256GB Solid State Drive
DISPLAY: MBP 17" HR Antiglare WS Display
AMD Radeon HD 6750M:
Chipset Model: AMD Radeon HD 6750M
Type:    GPU
Bus: PCIe
PCIe Lane Width:    x8
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6741
Revision ID: 0x0000
ROM Revision: 113-C0170L-573
gMux Version: 1.9.24
EFI Driver Version: 01.00.573
Intel HD Graphics 3000:
Chipset Model: Intel HD Graphics 3000
Type:    GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
gMux Version: 1.9.24
Displays
Color LCD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Battery Information:
Model Information:
Serial Number:    C01111403GLDGKMAE
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code:    0000
PCB Lot Code: 0000
Firmware Version: 0406
Hardware Revision: 0001
Cell Revision:    1102
Charge Information:
Charge Remaining (mAh): 4583
Fully Charged:    No
Charging: Yes
Full Charge Capacity (mAh): 7765
Health Information:
Cycle Count: 276
Condition: Normal
Battery Installed: Yes
Amperage (mA):    -4487
Voltage (mV): 11306
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes):    15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes):    15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes):    5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected: Yes
ID:    0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number:    0x007ad8c5
Charging: Yes
Current operating system: 10.9.3 (Mavericks) ; Installed on 6/21/14
Previous operating system: 10.6.8 (Snow Leopard); Installed 4/4/11
        Reinstalled multiple times. Last reinstall: 6/21/14

Macbook pro external DVD drive initialization error 70012

This is an answer to my own question and a comment about finding answers to questions on Apple forums.
The situation
I have a Macbook Pro, late-2009 model. In 2013, the internal DVD or optical drive died. I purchased an Apple external DVD drive to be able to read DVD disks, listen to audio, and watch video content. Because the computer I own was built to read only the internal DVD drive, it did not recognize this new external drive. When I plugged it in, I received an error: A valid DVD drive could not be found [-70012]. Or , or DVD could not be found, initialization error[- 70012].
The question
Given this situation, my question was, how do I solve DVD initialization error 70012?
The answer
Since my Apple Care plan had long since expired, before spending time and money at the Apple store to solve this, I decided to look online. After searching general sites and more and more specific sites, I found several posts on forums about my problem. The most helpful of these, with respect to an external DVD drive, was posted on CNET, by Topher Kessler (June 10, 2011 2:24 PM PDT):
http://www.cnet.com/news/addressing-dvd-player-error-70012-when-using-external-d rives-in-os-x/
The key to his advice was twofold:
1. Hardware: The Macbook Pro was programmed to recognize the internal DVD/optical drive alone.
2. Software: The preferences in the Macbook Pro were set to open Apple's DVD Player when a disc is inserted into the drive.
To play audio or video discs on an external drive, the computer needed to be instructed to recognize the external drive, plus appropriate software needed to be opened. Mr. Kessler's advice went from hardware (i.e., get a new internal drive), to software (i.e., use different audio or video software), to operating system (i.e., alter the code in the operating system). Like with Goldie Locks, the first was too expensive, the last was too invasive, but the middle option was just right.
I searched for free software to display audio and video on my external drive and found two that could do the job quite nicely. There are others, but these seemed to be the most recognized and highly rated:
1. MPlayerX (http://mplayerx.org/download.html)
2. VLC Media Player (http://download.cnet.com/mac/media-players/?rpp=30)
So, I didn't have to buy an internal DVD drive and I didn't have to alter the code of the operating system. I just needed to download free software, install, and play.
The points to learn
1. Computers involve both hardware and software, therefore solutions to computer problems can require fixes to one, the other, or both.
2. The simplest solution, and the least expensive, is to be preferred over the more complex.
3. What went wrong for someone else is not necessarily what happened to your computer or software.
4. What solved someone else's problem may not solve your problem.
5. Just because nobody has posted information on how to solve your problem doesn't mean there isn't a solution to it.

Hi Duane,
Thanks for the info! That's some catch-22 for DVD Player... but useful info. I guess I'll just pick up a generic DVD-ROM to replace the drive with.
As to the external drive, do not USB 2.0 cases run at the same speeds at Firewire 400 cases? (the same drive has no issues on other machines for playing dvds... just the lampshade iMac)

Qosmio G10-133 Question about DVD COMBO Drive replacement

Hi
my laptop has a DVD driver labled UJ-830B but the device managaer reports that it is a UJ-830S. I have posted before saying I haven't been able to burn DVDs. It gets part way through then errors out saying unable to burn. I have used various software and disc makes but all to no avail.
I purchased an external burner which burns no problems, however it does defeat the object of having one built into the lapotop!!!
Can anyone suggest a suitable replacement drive? I have already tried an NEC 5540A drive, but my laptop didn't recognise that it was installed. I assume it is something to do with Master/Slave?? If the laptop doesn't recognise the drive I am obviously unable to flash any firmware.
Somebody please help.....

Hi
Seems you have already noticed that the drive replacement is not so easy.
The internal notebook drives dont support any jumpers like the external drives for desktop PCs and the settings are fixed and in my knowledge not changeable
I found some compatible drives numbers but unfortunately, I did not find the drive names.
It seems this are any internal part numbers.
DVD Super Multi Drive
- MATSU****A (G8CC00021610) UJ830
- MATSU****A (G8CC0001S610)
DVD Super Multi Drive (supporting Double-Layer)
- MATSU****A (G8CC00021611)
- TEAC (G8CC00024611)
However, the service partner could provide you a information about compatible drive.

Dvd caddy and drive replaced...error results

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