DVD Case Issue

I posted an issue concerning a new Macbook Pro I purchased the week before last and Apple have removed the post from this forum claiming it was not of a technical nature. I advised people to check their new Macbook Pro 17" under the area of the DVD as I found the lower case indented. I have had two occassions now where the DVD has not ejected but can here a noise which sounds likes its trying an meeting resistance. Apple service advised me yesterday the lower metal case is not covered by warranty and yet from a techincal standpoint the indentation may be causing the DVD intermitent problem. As this is a "fit to use" technical issue I think it is appropriate to be highlighted in the forum and perhaps someone can help by suggesting another way I can determine if the DVD is having an issue. I think Apple do not want the lack of claim on the lower case to be public knowledge. The Apple service centre stated they cannot help me even though I purchased the laptop just recently. So perhaps there is another technical solution to sorting out the DVD problem and manufacturing case issue?
Message was edited by: Host

They don't come with dented cases, so who dented it? You must have. I can see a dent near the slot affecting its performance. Buy an external firewire DVD drive and gain a ton of speed and save a ton of money vs. the repair which they rightfully say you are responsible for.

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ITunes for 64bit Windows 7 Driver/CD/DVD/Drive Issues-

Hi There
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That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
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It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

I still have Cd/DVD drive issues

The CD is ejected after a short while and never mounted. I have cleaned the optics of the CD drive and reset my PRAM.
Has anybody discovered a complete solution for this problem.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Recommendations for creating dvd case inserts?

Hello! As far as I can tell, iDVD 6 has no feature for creating dvd case covers/inserts.
I'd appreciate recommendations for inexpensive or free software for making such covers.
Thanks!
David

You're welcome, David. I'm not familiar with all the Sharpie product line, but the common one that marks anywhere uses a fairly harsh solvent, and in theory could eat through to the reflective coating of the DVD. I found a Memorex product at Fry's Electronics named, "CD Marker." It is labeled non-toxic, water-based.
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Printing dvd cases of mac themed templates

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Since it takes more resolution for a decent print than a decent image on a monitor, I use Photoshop Elements' Resize command to increase the number of pixels in the image (as described).
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John

Suitable Prog For Printing VHS and DVD Case Covers

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Ron

Hi Ron!
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Slim DVD case template

Anyone have access to a slim dvd insert template? All I'm finding is templates for the normal dvd cases.
Thanks!

Pretty easy to find, just using your wording:
http://xrl.us/bi4q8 (Link to www.google.com)

Third party DVD player issues

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My unit is a 2010 MacMini with HDMI. (see list)
The quality issues with Apple DVD player vs. other solutions are certain
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Tried all the combinations of messing with Audio MIDI setup, third party
plugins like Perian, none of which work for Apple's DVD player. This was
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was just a bonus.
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Some update at some point may have broken them, be it OSX or their own.
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PowerDVD 10 in a Bootcamp windows7 when I want full DTS-HD or
TRUE HD decoding (decodes these to up to 24 bit,192kHz 7.1 since the
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these technologies) or a MakeMKV/XBMC combo in OSX. The OSX
solution doesn't give you the fancy menus and all or HD audio if present,
but if I only want to watch the movies it's fine. If I ever do want the other
nonsense, I just use PowerDVD 10. And please note this is BluRay disk
in player, not "ripped" or transcoded.
I do appreciate your help, but was primarily curious if others had issue
as well.
Message was edited by: woodmeister50
Message was edited by: woodmeister50

2.1.2 update does not fix DVD Navigation issues :(

The FrontRow 2.1.2 update still doesn't fix the DVD navigation issues where sub menus on MANY DVDs are not navigable. Using the up / down keys on the keyboard or remote causes the Volume to change and not navigating the menus like it is supposed to.
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Yeah, I have experienced this as well. Ridiculous -- how could this issue not have come up in product testing by the time the software has reached version 2.0? The solution on Apple's end should be obvious. All 4 directional buttons must act only as directional commands when using a DVD, and all other functions (such as volume) can only be accessible by hitting MENU first to bring up a list of other options.
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Export chapter titles for DVD case/label

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Chapter names are stored in the iMovie HD project file. They are also stored inside the reference movie that iMovie HD constantly updates for iDVD. (The reference movie for iDVD stored inside the project package. It is updated each time you save the project.)
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• Click on the "Options" button. In the window that opens, click on the radio button "Show Text Only". Click OK.
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Karl

DVD discs and DVD cases suppliers?

Hello Folks,
Do you know of any websites with a comprehensive list of DVD authoring supply vendors that sell in bulk or for a wholesale type of price?
For instance: to purchase good blank DVD's and DVD cases?
Do you know of any good reputable suppliers yourself?
Thanks!

well to get a proper responce it would help if we knew where in the world you were; Paris Dusseldorf Rome?
I have a few local suppliers if you want to pop down to Leith
G

Graphics Software For Designing Photo/Artwork on DVD Case Sleeves and DVD's

Any suggestions on good graphics software to design DVD Case sleeves and Printable DVD's that's compatible with IPhoto and can import still images from Final Cut Express?
Any opinions on the merits of 'Lightscribe' Disks vs. Printable DVD's?
Many Thanks!

I use Disc Cover. http://www.belightsoft.com/disccover.
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and Canon's utility that comes with a Canon printer:
CD-LabelPrint
All give very good results, especially on the new glossy printable DVDs - they differ in ease of use.

Any solution to DVD drive issue post Lion install yet?

Any solution to DVD drive issue post Lion install yet?

Since installing Lion no DVDs are being read by the superdrive, this is a problem that has been highlighted by quite a lot of people.
CDs are being read fine.
After inserting the DVD there is some noise, sounds like it is trying to pickup the DVD then spits it back out.
Previous posts from other people:
http://www.mac-forums.com/forums/os-x-operating-system/245917-heads-up-lion-supe rdrive-fake-glitch-possibly.html
https://discussions.apple.com/thread/3199297?start=15&tstart=0

Satellite A100-785 PSAANE - CD/DVD drive issue

Hello Friends,
I own a Toshiba Satellite A100-785 PSAANE and its configurations are as follows:
1.87 Ghz C2D, 1 Gb Ram (512 + 512), Windows Vista Basic, CD/DVD read/write...
Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown.
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I have tried reinstalling the driver, I have tried reformatting my laptop using the Toshiba Recovery CD provided with the laptop, but the issue still exists.
In between few months ago, I tried doing some tweak, like first i insert the cd in the drive and then disable the cd drive and then enabling it again would actually read the cd. But after few tries, this also stopped working.
Now I really have no idea what should I do to make my CDs work normally.
I hope this post can help me out.
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Regards
Jeetendra

>Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown
For me it sounds like a DVD, where the data has been burned, were not fully compatible.
I meet such issue on different computers. A friend of mine has had the similar problem with an non Toshiba notebook. Its matter of the disks which are used for burning.
I tested several brands and now Im using TDK and Verbatim because my CD/DVD drive supports these kind of disk properly.
Of course it could be an hardware issue too but in such case you will need to replace the CD/DVD drive

Satellite A - CD/DVD drive issues

Hi guys going insane..
I have the following issues, trying to burn cd or dvd. Sometimes i wont recignise the disk as a blank disk ready to use, sometimes it burns then shows nothing on the disk, sometimes it burns most of a disk then fails, sometimes it works perfect..
Today for example i put in a 6 disks tried to copy data off hd then failed, 7th disk works fine. Then when i get back into the program, it all of a sudden wont recignise any blank disks i put in keeps saying inserted cd/dvd could not be detected successfully, there is not logic to it.. few times i have gone into only ever ashampoo and it says no cd burner device detected, never had that before.. Sometimes i have issues rarely with it finding a dvd i have to put it in a few times then it finds it.
Im not sure if its related but i have had this error come up as well, or what does this relate to?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: d1
BCP1: 02DAA3C4
BCP2: 00000002
BCP3: 00000000
BCP4: 8AD7707C
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini051209-02.dmp
C:\Users\Ryzie\AppData\Local\Temp\WER-81635-0.sysdata.xml
C:\Users\Ryzie\AppData\Local\Temp\WER71B5.tmp.vers ion.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
I have run a cleaning cd through it no help.. tried different cds and dvds no help, and set up windows from scratch twice, and update some software, used different formatting software and options.
I have restored the computer from backup disks no better, i have updated the value added package drivers, and the dvd silencer software. I have tried burning in explorer, nero, dvd shrink, ashampoo buring etc etc.. Still getting mixed results.
Im not sure if its a hardware or software issue, i have never had a problem with it reading real copy dvds, sometimes probs wih burnt ones but if i put it in and out six times it works.
Any ideas, im wasting a whole lot of cds and dvds with my failures..

Hi
>Whats a hardware Odd problem mean and can it be fixed?
I dont know what hardware issue could it be but in most cases the drives laser lens could be one of the reasons why the ODD does not handle the inserted disks correctly.
> I wonder if it could also be a drm issue?
Maybe, its not the first time that music files couldnt be copied due to the copy protection but in my opinion this is not the case because you said that sometimes the ODD worked properly.
> I never thought about it being the disks, so do you use tdk dvd and cds and have no dramas now? And were you having the same problems as me previosuly?
Well, I said only that I made a good experience which such disks (CD and DVD).
But every ODD supports different disk. In you user manual you could find a list of compatible disks
However, I think you should test the CDs and DVD from different manufacturers in order to find out the best disk for your drive.

DVD Case Issue

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