DVD/CD Disc Drive Installed, But Doesn't Recognize Disc In Tray

I've spent hours and hours trying to fix it, and have found nothing really worthwhile online. I'm coming here in the outside chance someone else may have experienced something similar.
Basically, my Windows 7 laptop will no longer allow me to play dvd/cds (burned or store bought). The drive shows up in My Computer, is enabled, bios look good, etc, etc, but if I put a disc in it never autoruns or shows up with the disc name in My Computer,
and if I double click the disc drive I get a "please insert disc" dialogue box and the drive door pops open. I've tried absolutely everything I can think of, and (for what it's worth) I don't think its a hardware issue because after I sent my computer off
to Samsung for this same repair it came back completely reformatted the disc drive worked for a second. Then I started getting rid of some of the bloat ware in here (bought it at best buy... big mistake) again, and it shut down.
Here's what I've done or tried so far:
- Uninstall, reinstall the drive
- Updated the drivers
- Updated dvd/cd drive firmware
- Ran Microsoft's "Fix it" utility
- Cleaned the lenses/laser
- Remapped the drive to a different letter/path
- Checked registry to ensure filters weren't an issue (the upper and lower)
- Restored the laptop back to just after I received it back from the Samsung repair people (didn't work)
- Undid the restore
- Checked BIOS (I'm by no means BIOS-savvy, but it appeared that everything was in line with what folks were saying it should be)
And probably a few other things I'm forgetting. This is driving me crazy. I just started an online grad class and can't really feasibly send my computer back right now.
Anyone experience anything similar or know of some super magical solution?
Windows 7 Home Premium
Samsung Electronics
Intel Core i7-2630QM CPU @2.00GHz
6.00 GB RAM
64-bit OS
NVIDIA GeForce GT 525M
TSSTcorp DVDWBD TS-LB23A ATA Device

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Hello,
I am trying to run down the cause of the following warning/error message I see in my SetupApi.Dev.log file after I install a commercially signed driver.
!    sig:           Verifying file against specific (valid) catalog failed! (0x800b0109)
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Thanks much in advance for reading this, and for any insight/advice you might have about this.
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Hi Pavel, Jason, and Bryan,
I apologize for not getting back to this sooner, I got side tracked with a different task for a few days...
I really appreciate your looking at my problem.
I did some more digging and contacted VeriSign/Symantec for some assistance and learned
I had a few things set up improperly with respect to my code signing certificate.
VeriSign pointed me to a few links to straighten out my code signing certificate's chain of trust on
my code-signing machine, and then they also pointed me to a couple links similar to the one
Bryan provided here for the cross-signing certificate I needed.
The links are provided below for reference (in case somebody else can make some use of them too)
1. Disable root cert, so my certificate's signing chain of trust shows up:
https://knowledge.verisign.com/support/code-signing-support/index?page=content&id=SO16958&actp=search&viewlocale=en_US
2. Get the correct intermediate certs insalled:
https://knowledge.verisign.com/support/code-signing-support/index?page=content&id=AR1739&actp=search&viewlocale=en_US
3. Get the correct X-signing cert from MSFT (same dert as the one Bryan provided in his link):
https://knowledge.verisign.com/support/code-signing-support/index?page=content&id=SO16763&actp=search&viewlocale=en_US
https://knowledge.verisign.com/support/code-signing-support/index?page=content&id=SO5820&actp=search&viewlocale=en_US
I'm building/signing this for Release, on a Windows 7 x64 platform. I am doing this using the
Windows 8 WDK and VS 2012 Professional. It's a nice combination, as it automates the driver
signing process.
My driver is a package of files, and is signed with a CAT file.
I wanted to be sure the files were signed correctly, so I ran "signtool" over each file in the package
to verify the signing is correct. I've included the output from one of the files here. Save the filename,
the output is identical for each file in the package.
The signing certificate chain shown below matches my code-signing certificate chain when I examine it
using the MMC-certificate snap-in.
The cross certificate chain shown below is identical to the output from the VS 2012 IDE. Note the MFST X-signing
certificate is in this chain from step 3 above, it's the second one from the top in the chain.
============================================
output from signtool verification of package
============================================
C:\Users\Me\Desktop\Driver\Package>signtool verify /v /kp /c mydriver.cat fileA.bin
Verifying: fileA.bin
File is signed in catalog: mydriver.cat
Hash of file (sha1): nnnnnnnnnnnnnnnnnnnnnnnnnnnn
Signing Certificate Chain:
    Issued to: Class 3 Public Primary Certification Authority
    Issued by: Class 3 Public Primary Certification Authority
    Expires:   Wed Aug 02 17:59:59 2028
    SHA1 hash: A1DB6393916F17E4185509400415C70240B0AE6B
        Issued to: VeriSign Class 3 Public Primary Certification Authority - G5
        Issued by: Class 3 Public Primary Certification Authority
        Expires:   Sun Nov 07 17:59:59 2021
        SHA1 hash: 32F30882622B87CF8856C63DB873DF0853B4DD27
            Issued to: VeriSign Class 3 Code Signing 2010 CA
            Issued by: VeriSign Class 3 Public Primary Certification Authority - G5
            Expires:   Fri Feb 07 17:59:59 2020
            SHA1 hash: 495847A93187CFB8C71F840CB7B41497AD95C64F
                Issued to: My Company
                Issued by: VeriSign Class 3 Code Signing 2010 CA
                Expires:   Thu Jan 15 17:59:59 2015
                SHA1 hash: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
The signature is timestamped: Tue Mar 05 15:25:53 2013
Timestamp Verified by:
    Issued to: Thawte Timestamping CA
    Issued by: Thawte Timestamping CA
    Expires:   Thu Dec 31 17:59:59 2020
    SHA1 hash: BE36A4562FB2EE05DBB3D32323ADF445084ED656
        Issued to: Symantec Time Stamping Services CA - G2
        Issued by: Thawte Timestamping CA
        Expires:   Wed Dec 30 17:59:59 2020
        SHA1 hash: 6C07453FFDDA08B83707C09B82FB3D15F35336B1
            Issued to: Symantec Time Stamping Services Signer - G4
            Issued by: Symantec Time Stamping Services CA - G2
            Expires:   Tue Dec 29 17:59:59 2020
            SHA1 hash: 65439929B67973EB192D6FF243E6767ADF0834E4
Cross Certificate Chain:
    Issued to: Microsoft Code Verification Root
    Issued by: Microsoft Code Verification Root
    Expires:   Sat Nov 01 07:54:03 2025
    SHA1 hash: 8FBE4D070EF8AB1BCCAF2A9D5CCAE7282A2C66B3
        Issued to: VeriSign Class 3 Public Primary Certification Authority - G5
        Issued by: Microsoft Code Verification Root
        Expires:   Mon Feb 22 13:35:17 2021
        SHA1 hash: 57534CCC33914C41F70E2CBB2103A1DB18817D8B
            Issued to: VeriSign Class 3 Code Signing 2010 CA
            Issued by: VeriSign Class 3 Public Primary Certification Authority - G5
            Expires:   Fri Feb 07 17:59:59 2020
            SHA1 hash: 495847A93187CFB8C71F840CB7B41497AD95C64F
                Issued to: MyCompany
                Issued by: VeriSign Class 3 Code Signing 2010 CA
                Expires:   Thu Jan 15 17:59:59 2015
                SHA1 hash: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Successfully verified: fileA.bin
Number of files successfully Verified: 1
Number of warnings: 0
Number of errors: 0
=========================================
As best as I can tell, this follows the kernel mode signing walkthrough doc, and assuming
VS 2012 is doing the signing correctly, the driver package should have been signed correctly.
The problem is, I still see the same error on the target machine.
I've tried manually installing the code signing certificate in the target's Trusted Publisher Store,
prior to installing the driver, but this does not keep the error from showing up.
I honestly have no clue why. If the driver package files check out OK with the signtool on the signing
machine, I'm at a loss for why the error shows up on the machine where I'm installing the driver.
One other thing that is different is the code signing certificate's certification path When I insepct
it on the target machine. It appears to have a different Root and (only one) intermediate certificate.
The Verisign folks said this is "OK" because different machines have different certificates. I'm not
sure I'm buying this statement. Does it make sense to you guys?
The folks at VeriSign also told me I do not need ANY of the certificates used in signing the driver to
be installed on the target machine. Does this make sense to you guys? I'm a little skeptical about
that assumption too, but I haven't found any information on line to confirm or negate it.
I'm really no further along in determining why I'm getting this error on my target machines.
Does anything here look out of place to you?
I'm half tempted to manually sign the driver package to is there's something going on inside the VS 2012
IDE that could be causing this.
Again, thanks for taking your time to read this.
Geoff

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Dokie!!
PS The screen shot shows all three partitions of my HD. I can chose any one partition or all three if I'm restoring to a new drive. This is all I know. I can also mount any partition and see what is on it with Macrium.
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I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Attachments:
Capture48.JPG ‏212 KB
Capture48.JPG ‏119 KB

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