DVD/CD drive won't read any discs

I have a Satellite A660 PSAW0U-0J3040, and the DVD drive, which has worked fine up until now, suddenly won't play DVDs or CDs. The last thing I did with it was rip a CD, which worked fine, but then it would not play the DVD I put in. The drive is recognized, and the hardware information says it is working properly, but when I put in a disc, it does not recognize that there is a disc in the drive. A green light flashes when I first put it in, then turns orange. In My Computer, if I click to open the drive, it ejects and tells me to insert a disc. Same thing happens with a blank disc. Restarting the computer & updating driver didn't help. Is there anything I can try to fix this, or is the drive just broken?
If so, any idea where I could find a replacement one? The link from Toshiba's support page doesn't work, and I don't know the model number of the drive. In fact, I'm not even sure how to remove the drive. It doesn't seem to just pop out like the one on my old laptop did.

Sounds like a good plan. The next troubleshooting steps I would have suggested were to use Microsoft System Restore and, if that fails to solve it, to try a full recovery. However, hopefully the replacement works in your computer!
- Peter

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Drive won't read any dvd ejects it automatically

My drive Won't read any kind of DVDs, it keeps ejecting automatically after spinning for a while. it's been going on for a while now. please help!!!!!

You can try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc or a quick shot of canned air. It's likely though that your drive has failed, it' not all that uncommon. It that is the case you can either replace it or have it replaced but it's far cheaper just to buy a usb external drive....just not Apples because it won't work with macs with a built in drive working or not. .

CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

Hi, My dvd drive ad7586h doesnt read any discs, though diagnostics report fine functionality.plsHELP

1. HP probook 6550b
2. Win 7 Pro 64 Bit (original since bought)
3.DVD drive ad7586h doesnt read any discs, but device manager and HP support assistant report this device to be wortking properly..
4. not aware of any..

Hi,
Please try this:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My CD/DVD-rom drive won't read audio cd's

Since installing itunes on my laptop, the CD/DVD rom drive won't read audio cd's any more! However, it will read data CD's and dvds.
It didn't stop all at once...it started failing to read the odd random audio cd. Over time, gradually more and more CD's not recognised until no audio cd's readable at all!
When I say 'not recognised' I mean that if you look in the cd-rom file with a music disc inserted it thinks the drive is empty. The drive spins the disc a few times and then gives up. As only music cd's affected I suspect this is something to do with the itunes software. I've tried the various troubleshooting tips on itunes help but no joy....has anyone else had this problem / anyone know of a possible solution?
Thanks
Tiny

I had the same problem and I contacted a support team. They suggested that I upgrade my computer's power supply and I did. I had a 250W drive and now I have a 350W drive and it reads the CDs perfectly; except for one certain CD.

Optical drive won't read certain discs?

Hello, this is my first post in the community and I am a novice with computers. I bought my iMac in 2010 at Apple and it has been the best computer I have ever owned. But for some reason starting today the optical drive won't read any type of cd's like a user's manual or software install disc. It tries but just ejects it back out. Now the strange part is I can put any dvd disc to play a movie and plays it perfectly with no problem at all. Has anyone had this happen to them or any thought on what is wrong. My wife has a macbook and hers works fine and I checked her system preferences for cd's/dvd and they are the same. I a running 10.6.8 OS. Thanks

The iMac supports the following CD types if it is one of these types and still won't read then it sounds like a CD hardware or software driver problem. If you re-load the software driver and it still doesn't work then I would then suggest you take it to an Apple store for repair.
http://docs.info.apple.com/article.html?artnum=34562

Drive won't read ANY cd's or dvd's; only ejects them!!

Help! My Cd-Rom drive will not read any cd's or dvd's. However, it will allow blank cd's to stay in and be burned onto...sometimes.
When I put in a disc, it tries to read it and then spits it back out. I have tried all forms of cd's and dvd's (even discs with other programs) and the same thing happens. I can hear the disc spinning, and the laser moving, but the noise stops and the disc gets spit out. _Any suggestions????_

Hi, and a warm welcome to the forums!
I;m hoping it might just be a corrupt file or something... since it accepts blanks occasionally.
What are the settings in Sts Prefs>CDs/DVDs? I think I'd change the settings for a try.
If you haven't done any maintenance latly...
Could be many things, but it's best to start with these two steps, which may fix it also...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot off the HD & use Disk Utility from there to Repair Permissions, reboot once more.
Safe Boot... holding Shift key down at bootup.
It'll be a god test whether it's the drive or the OS if it can or can't boot with the C key down.

CD/DVD drive won't read any CDs or DVDs

Whenever I insert a DVD, CD, or CD-ROM my computer won't read the disc. The computer starts making noise like it is reading the disc but then it stops. It tries 3 times (starts and stops) and then just spits the disc out. I can't watch movies, install software, etc. How do I fix this.

Before taking it or sending it anywhere I'd first try resetting PRAM…
http://docs.info.apple.com/article.html?artnum=2238

Drive won't read any dvd-ejects it automatically after spinning some time

The SuperDrive on my MBP has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my wife's Sony Vaio laptop.
There was a thread on this previously, but Apple has closed it:
http://discussions.apple.com/thread.jspa?threadID=1295681
I know Apple won't own up to the problem, so has anyone found a solution?
Drive details:
HL-DT-ST DVDRW GSA-S10N:
Model: HL-DT-ST DVDRW GSA-S10N
Revision: AP09
Serial Number: K0077R40928
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Low Power Polling: Yes
Power Off: Yes

Got exactly the same problem a few days ago (still there, las time I checked):
http://discussions.apple.com/thread.jspa?threadID=1914325&tstart=0
Dunno why, but I think this has something to do with the Security Update 2009-001 Apple posted on its download platform a few days ago. Must have wrecked my SuperDrive somehow--and maybe yours, too--and I agree with Ryan when he says Apple hasn't been up to its reputation, lately. Maybe the market pressure got too much, and they started buying cheaper components...
Makes me wonder; imagine, you buy the brand new MacBook/MacBook Pro, with its encased battery and other fancy stuff, and something breaks down in the beast's belly. What do you do, then, bring it back to that some so-called Genius tells you to send it in to AppleCare.
Naughty, naughty, Apple...

After SL-DVD drive won't read any dvd-ejects it after spinning some time

Yesterday I bought the SnowLeopard DVD in order to do the update of my Mac OS.
Right after inserting the DVD in the drive (MATSHITA CD-RW CW-8221) it started to have some problems with reading the DVD.
The Drive has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my Toshiba laptop.
I tried several times, but the drive isn't able to read the DVD and now has the same problem with other CD-Roms and DVD.
I am very suprised (and angry) about it, especially because I hardly use the drive.
As a lot of other people are having the same problem, there seems to be a structural problem with the drive and I think that Apple has to clearify if they are planning to do something and what.

Mine MacBook seems to be doing almost the same thing. The SL disk spins a bit then is ejected. It does the same thing with my first SL disk and the one Amazon sent as a replacement. I had the same trouble with the 10.5 Install disk purchased retail. Apple sent a replacement Non-retail disk and it worked. I can burn DVDs and read DVDs I've burned.

Satellite A100-447 - DVD drive won't read some discs

Hi,
I have a 4 month old Satellite 100-447 (PSAAN), came pre-loaded with Vista Home Premium, and has a Mat****a UJ-850S super-multi DVD/CD drive.
The DVD drive is not functioning correctly. It will recognise some blank DVD's, but never DVD-R and will not recognise any burned DVD's at all. It's fine with CD's, and with DVD movie discs. It's just recordable DVD's where there's a problem.
Also when attempting to write to a DVD when it does choose to recognise one it errors out half way through.
What can I do?
Thanks for your help.
Adam

Hi,
you can do the follwowing:
Go to this website http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp ,
download the latest firmware update for that drive, install it and then try it again.
Sometimes the manufacturer have to update their drives for the newest recordable media and so I think it can be possible that your drive is simply not up-to-date.
Greets

G60t-200 CD/DVD drive won't read XP discs

I recently re-installed Windows 7 Home Premium after I had a blue screen crash forcing me to re-format the hard drive on a g-60t-200. I've installed all the recommended Windows updates as well as all the HP updates for the g60t-200 model that I have but now the CD/DVD drive will not read the files on older discs that I burned using Windows XP on another machine. It shows the disc in the drive and shows the folders on the disc but when you open the folders, the files are not visible. When I right click and open up the properties of the disc while it's in the drive it shows it as "UDF" format. The other machines in the house running Windows XP can read the disks just fine and show all the files. Is there an update or driver I'm missing that will allow the drives to read the files on discs burned using Windows XP?

Hi sherifawad, and welcome to the HP Forums!
I understand that after restoring your computer, you can no longer read CD/DVD's that were burned on XP with the Windows 7 operating system. I will try my best to help you resolve this issue. I suggest that you make sure that you have the latest service pack for Windows 7. Here is the Service Pack and Update Center for Windows.
I am including this document for Using HP Support Tools to Update HP Software, Drivers, and BIOS with Windows 7.
I hope this helps, please let me know how it goes.
Thank you,
I worked on behalf of HP.

My ENVY 17 3D's Bluray drive does not read any disc.

I got a refurbished ENVY 17 3D (i7 740Q) and having a bluray drive issue.
When I insert a disc in to the drive it keeps spitting the disc out after a few seconds. And I can't hear any motor spinning sound. It's weird, I mean at least it should be reading the disc then spit it out, on the other hand it do exist in my SYSTEM. I didn't have a single burning CD software installed but I did install an iTunes. Should I return it to HP?

Anyone has solution to this, before I decided to send it to HP for repair?
I tried the Optical Drive Diagnostic using HP support assistant, but since the drive keep ejecting the media (CD/DVD/BR) for testing, I can't complete the diagnostic. I uninstalled and reinstalled with the latest drive update, still the same problem, even with the latest BIOS update.
I even went with a complete system recovery reboot and still can't solve the problem. The BR drive worked fine since it's recognized by the system, and Windows does not show any error. So why does it keep ejecting the CD/DVD/BR?
This happened out of the blue btw, so I have no clue what caused the problem. It was working fine like moments ago.

Disc Drive won't take any disc

I have a new MacBook Pro computer, its only a few months old. I have only used the disc drive once and it worked great! I tried using it again and it won't work at all now. It won't feed the disc into the computer. What can I do?

I'm not trying to sound condescending but have you tried pushing the disc in almost all the way? If so, try a reboot of the computer and give it another try. Still no luck? Try running the apple hardware test to see if it says there are any hardware issues.

DVD/CD drive won't read any discs

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