Dvd/cd drive works but won't allow me to install new programs from disk, doesn't recognize the disk,

dvd/cd drive works but won't allow me to install new programs from disk, doesn't recognize the disk, what can I do?

Well I was able to obtain a work around download of Flash and it installed fine but Firefox tells me it needs updating so I go out, thinking I'm "IN" finally to update it and I get that issue of not being able to get the update for it.  It's a regular laptop, not a touch screen or one of those new fangled ones for todays world.  In fact it's a refurb so it's probably origin date was a year or so ago before all this MS stuff took off fully.  So not understanding why I'm feeling like I'm being BLOCKED from getting the updated Flash I need and desire.  If I click on the little "X" and tell it to ignore the warning the vid will play just fine but don't want to have to do that every time.  Must be a better way. 
Again, I'm sorry for posting in the wrong forum, getting this posted in the Flash forum was my desire but the way Adobe has this set up I just couldn't figure it out.  I belong to ALLOT of forums and most are pretty straight forward but this one is confusing! 

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