DVD/CD goes in but won't come out

I seemed to run into a common problem that I noticed a lot of people had. I looked at some of the solutions and thought there has to be an easier way, if my mac doesn't think there is a disc in there, and I can't make it eject.....what would be the easiest solution? I went to Itunes, selected one of my playlists and then selected burn to disc, since there is already a disc in there I figured it's either going to burn it, eject it or do nothing. On the screen popped up the message insert an empty disc, and the disc in my drive came out normally. We are back to normal, it hasn't happened since and I believe the problem occured because I deleted a file that was connected with the disc in question while it was in the mac. But there's a simple solution, hope it works for you too.

Yes I have had several tickets sent to the network team. Nothing useful has ever come of it.
MarquiaF_VZW wrote:
Where, thank you for sharing your concerns about the device. I understand how important it is to have a reliable internet connection. You are correct, the last software update was made to address these issues with going dormant and losing connection. Please make sure you have the most recent version. Also, I see from another post that you have already had the device replaced twice for this issue. Our next step would be a trouble ticket sent to our network team. Have you had a ticket submitted for this issue before? If not, please send me a PM with your name & the mobile number for your device.

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Message was edited by: kander1625

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DVD/CD goes in but won't come out

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