DVD/cd player not working

 My 2 yr old DV9700 laptop dvd is not playing. My lightscribe dvd/cd player just stopped working. Says no disc found even though it has power, the disc is spinning and the light is on. It is not recognizing the drive in my device manager!  I can not find the install disc.  Not sure what to do from here, it has power but says no disc found and will not play when i push the quickplay button.  computer has windows vist 64 bit.
Any help would be GREAT!
THANKS

Hi again,
Go Device Manager and open the tree IDE ATA/ATAPI Controllers.  Double click the first channel ( channel 0 ) and select the Advanced Settings tab.  You are looking for an entry called ATAPI Cdrom.  If it is not on the first channel, close the window and double click the next channel and select the Advanced Settings tab.  Repeat this until you see the entry you're looking for.  Now close the window with the box displaying ATAPI Cdrom, Right click on the channel you just opened and select uninstall.  Again do not delete drivers if asked.  Once uninstalled, reboot your PC.
Let me know how you get on.
Best wishes,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

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