DVD/CD rom drive reads CD's but does not read DVD's

i m having a problem in my laptop satellite c855d-s5106
my laptop's DVD ROM (HL-DT-ST DVDRAM GT80N) reads CDs but when I insert a DVD in it, it doesn't even recognize that there is a DVD inside. my dvd indicator light blinks for just about 8-12 seconds and when i double click to E: (DVD drive) it says please insert a disk into Drive E: Also there are no error massages.
and i 've tried many things like registry cleaning, reinstalling drivers even upgraded my windows 8 to 8.1 but the fault is same
also could anyone provide me the firmware (update file) for HL-DT-ST GT80N
any help will be appriciated
Solved!
Go to Solution.

Called them and went through a BIOS reset and did not fix. One DVD-ROM will read another will not. One right out of the box in pristene condition won't read, another that has been used and has some scratches won't. Started talking a factory reset which is not an option at this time because of all the work related stuff and setup. Said she was kicking it up a level but they were all tied up and I have to call back. Case number 20140506452110.
Again, you close the door, it tries to spin up then spins down, then it tries again and spins down and nothing. In file manager the drive is shown but no disc lable and when try to open get the "please insert a disc into drive e:" message.

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My flash reads the xml, but does not understand the tag php....

my flash reads the xml, but does not understand the tag php. I want to read my xml dynamically, please help me.
code:
stop();
function randomOrder(targetArray)
    var _loc2 = targetArray.length;
    var _loc3 = [];
    for (var _loc1 = 0; _loc1 < _loc2; ++_loc1)
        _loc3[_loc1] = _loc1;
    } // end of for
    var _loc4 = [];
    for (var _loc1 = 0; _loc1 < _loc2; ++_loc1)
        _loc4[_loc1] = _loc3.splice(Math.floor(Math.random() * _loc3.length), 1);
    } // end of for
    var _loc5 = [];
    for (var _loc1 = 0; _loc1 < _loc2; ++_loc1)
        _loc5[_loc1] = targetArray[_loc4[_loc1]];
    } // end of for
    return (_loc5);
} // End of the function
var randomNUM = "?n=" + random(9999);
_root.lan = 1;
var homehead;
var homelink;
var homelinkwindow;
var homebg;
var homeflash;
var lamp = Array();
var promo = Array();
var promobottom = Array();
var headimg = Array();
f_xmlwork2 = new XML();
f_xmlwork2.ignoreWhite=true;
f_xmlwork2.load("banner.php");
f_xmlwork2.onLoad = function(sucess){
    if (sucess){
         trace ("XML loaded!");
         f_xmlItemx2 = parseInt(this.firstChild.childNodes[0].firstChild);
         f_totalx2 = f_xmlItemx2.length;
        trace(f_totalx2);
         var _loc12 =0;
         // declarar a imagem de fundo
         homebg = this.firstChild.childNodes[0].firstChild.nodeValue;
         f_headimg = this.childNodes[1];
             for (var _loc2 = 0; _loc2 < f_headimg.childNodes.length; ++_loc2)    {
juju = f_headimg.childNodes[_loc2];
jj = headimg.push({headimg: f_headimg.childNodes[_loc2].attributes.headimg, bgimg: f_headimg.childNodes[_loc2].attributes.bgimg, msgimg: f_headimg.childNodes[_loc2].attributes.msgimg, leftthrow: f_headimg.childNodes[_loc2].attributes.leftthrow, rightthrow: f_headimg.childNodes[_loc2].attributes.rightthrow});
             //end for
allpromo = this.childNodes[2];
jjpromo = allpromo.childNodes;
for (var _loc2 = 0; _loc2 < allpromo.childNodes.length; ++_loc2)
trace (jjpromo[_loc2].attributes.title);
jj = promo.push({img: jjpromo[_loc2].attributes.img, title: jjpromo[_loc2].attributes.title, url: jjpromo[_loc2].attributes.url, window: jjpromo[_loc2].attributes.window, info: jjpromo[_loc2].childNodes[0].nodeValue});
    // end of for
    allpromobottom = this.childNodes[3];
    jjpromobottom = allpromobottom.childNodes;
    for (var _loc2 = 0; _loc2 < allpromobottom.childNodes.length; ++_loc2)
        trace (jjpromo[_loc2].attributes.title);
        jj = promobottom.push({url: jjpromobottom[_loc2].attributes.url, window: jjpromobottom[_loc2].attributes.window, info: jjpromobottom[_loc2].childNodes[0].nodeValue});
    } // end of for
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        headimg = randomOrder(headimg);
        for (var _loc2 = 0; _loc2 < f_headimg.childNodes.length; ++_loc2)
            trace (headimg[_loc2].headimg);
        } // end of for
        play ();
    } // end if
trace(f_xmlwork2);
stop();
PHP code:
<?
$link= mysql_connect("localhost","rnpac_eco","123");
mysql_select_db("rnpac");
$dir="banner/";
$dir1="produtos/img_pro/";
$dir2="universo/actividades/";
$sql = 'SELECT tbl_produto.id_produto, tbl_produto.produto, tbl_produto.legenda, tbl_produto.detalhe, tbl_produto.preco, tbl_produto.produto_cat_id, tbl_detalhe_produto.proprietario, tbl_detalhe_produto.local, tbl_detalhe_produto.qualidade, tbl_detalhe_produto.alcool, tbl_detalhe_produto.acidez, tbl_detalhe_produto.ph, tbl_detalhe_produto.informacao, tbl_detalhe_produto.gestor, tbl_detalhe_produto.condicionamento, tbl_detalhe_produto.detalhe_t, tbl_detalhe_produto.interesse, tbl_detalhe_produto.transporte, tbl_detalhe_produto.produto_id, tbl_imagem_produto.id_imagem, tbl_imagem_produto.imagem1, tbl_imagem_produto.imagem2, tbl_imagem_produto.imagem3, tbl_imagem_produto.imagem4, tbl_imagem_produto.imagem5, tbl_imagem_produto.imagem6
FROM tbl_cat_produto, tbl_produto, tbl_detalhe_produto, tbl_imagem_produto WHERE tbl_produto.id_produto = tbl_detalhe_produto.produto_id AND tbl_produto.id_produto = tbl_imagem_produto.produto_id ORDER BY RAND()';
$resultado = mysql_query($sql)
or die ("Não foi possível realizar a consulta.");
$row1=mysql_fetch_array($resultado);
$sql = "SELECT tbl_sub_universo.id_subuniverso, tbl_sub_universo.subuniverso, tbl_sub_universo.universo_id, tbl_actividade.id_actividade, tbl_actividade.entidade, tbl_actividade.legenda, tbl_actividade.subuniverso_id, tbl_actividade.det, tbl_actividade.preco, tbl_actividade.data, tbl_detalhe_actividade.actividade_id, tbl_detalhe_actividade.periodo, tbl_detalhe_actividade.descricao, tbl_detalhe_actividade.programa, tbl_detalhe_actividade.informacoes, tbl_detalhe_actividade.actividades, tbl_detalhe_actividade.localizacao, tbl_detalhe_actividade.locais, tbl_detalhe_actividade.servicos, tbl_imagem_produto.id_imagem, tbl_imagem_produto.imagem1,tbl_imagem_produto.imagem2, tbl_imagem_produto.imagem3, tbl_imagem_produto.imagem4, tbl_imagem_produto.imagem5, tbl_imagem_produto.imagem6, tbl_imagem_produto.actividade_id FROM tbl_sub_universo, tbl_actividade, tbl_detalhe_actividade, tbl_imagem_produto WHERE tbl_actividade.id_actividade =tbl_imagem_produto.actividade_id AND tbl_actividade.id_actividade =tbl_detalhe_actividade.actividade_id ORDER BY RAND()";
$resultado = mysql_query($sql)
or die ("Não foi possível realizar a consulta.");
$row2=mysql_fetch_array($resultado);
$query='SELECT * FROM tbl_banner ORDER BY RAND()';
$resultado = mysql_query($query);
echo' <?xml version=\"1.0\"?>
<home_left_headline>
<bgimg>'.$dir2.''.$row1['imagem1'].'</bgimg>
</home_left_headline>
<home_flash>';
while($row = mysql_fetch_array($resultado)) {
echo'<swf headimg="" bgimg="" msgimg="" leftthrow="" rightthrow=""></swf>';
echo'</home_flash>';
echo'<promotop>
<promo img="" title="" url="" ><![CDATA[]]></promo>
<promo img="" title="" url="" ><![CDATA[]]></promo>
</promotop>';
mysql_close($link);

i have two files banner.php, for testing my flash banner.
This one works:
-------------------------------| banner.php |---------------------------------------------
<?xml version="1.0"?>
<content>
<settings>
<menu X='160'/>
</settings>
<nav>
<main Name='HOME' Link='home.swf'/>
<main Name='EMPRESA' Link='home.swf' >
<sub Name='HISTORIA' Link='content.swf' toLoad='content/contentrosa.xml'/>
<sub Name='OBJECTIVO' Link='content.swf' toLoad='content/contentrosa2.xml'/>
</main></nav>
</content>
-------------------------------|end banner.php |---------------------------------------------
this other does not work:
-------------------------------| banner.php |---------------------------------------------
<?php
echo"<?xml version="1.0"?>
<content>
<settings>
<menu X='160'/>
</settings>
<nav>
<main Name='HOME' Link='home.swf'/>
<main Name='EMPRESA' Link='home.swf' >
<sub Name='HISTORIA' Link='content.swf' toLoad='content/contentrosa.xml'/>
<sub Name='OBJECTIVO' Link='content.swf' toLoad='content/contentrosa2.xml'/>
</main></nav>
</content>";
?>
-------------------------------|end banner.php |---------------------------------------------
Why? What is wrong? why does my flash does not understand the tag php
Message was edited by: armandix

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This question was solved.
View Solution.

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[Personal Information Removed]

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Lenovo 15.6,B575 W7 E-450,ATI6320,320GB,8GB DDR3 Ram-*Midnight*
Dell Latitude D430,12.1 C2D 1.3 ULV,2GB DDR2,80gb SSD,Intel 950,XP *Mini Me*
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DVD/CD rom drive reads CD's but does not read DVD's

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