"DVD DECODER NOT PRESENT" in Lombard 400mhz G3?

I recently bought a Lombard 400mhz G3 Powerbook online which plays DVD'S fine in OS9. However my freind as since bought the same model - 400mhz 1mb cache DVD Rom etc but his won't play DVD'S in OS9 at all. The system profiler says "DVD DECODER NOT PRESENT", how can this be and what is the likley problem?
Thanks.

Mark,
Your mentioning the PRAM reset was interesting...I vaguely recall this issue a long time ago with the same results.
Are you sure the PRAM reset was successful? One way to tell is to turn AppleTalk 'off', then reset PRAM (allow 2-3 chimes); the default setting is 'on' after a reset. there are other items stored in PRAM also:
http://docs.info.apple.com/article.html?artnum=2238
You might also boot to a compatible MacOS System CD and check the System Profiler that is in the booting System Folder just to make sure some oddball software issue on the HD is not causing a problem.
I hope I have not lead you astray. If the decoder was on the logic board and died, I hope it will not interfere with the operation of the PC card. I just don't have an answer to this because I have never run across it. I can only hope this is successful...

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