DVD Device not recognised as a DVD Device

Hi,
I am having a very annoying problem.
Since installing arch (quite a while ago) I have not been able to use my DVD device for DVDs. It is recognised as a CD-ROM only, whereas it is really a DVD reader / CD burner (not dvd burner). I have been able to use this for reading dvds on windows, then when i used to be on ubuntu. Arch doesn't see it properly.
When Arch loads, i notice Universal CD Device Driver or something, version 3.20, is loaded for hdc (my device). I think it is not recognised properly.
I have tried manually mounting different devices, checked dmesg for any changes between reading a dvd and reading a cd (no new lines in dmesg when a dvd has been inserted). It is really, really strange and I do not know what to do.
Can someone please help me? I can download the drivers for my device (windows tho) if that helps.
Any response is greatly appreciated. Thanks

yes I have that, no difference. I think it is a problem with the firmware that is flashed onto the device itself, or something like that. is there a way to flash firmwares in linux? all the toshiba firmware installation things, or the rpc1.org stuff are all for windows. how can i do it?
or, if there is a way, i'd like to reset to the original firmware, is there any possibility of that?

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CD/DVD drive not recognising any CD/DVD's.

Product type:
HP Pavilion 15-n032sa Notebook PC
The laptop cd/dvd drive is not recognising any cd/dvd's I insert. The cd/dvd's that I do insert also do not seem to fit neatly into the drive.
Is this a software issue or is there something at fault with the hardware?
Any help on the issue would be greatly appreciated.

markfitz59 wrote:
Product type:
HP Pavilion 15-n032sa Notebook PC
The laptop cd/dvd drive is not recognising any cd/dvd's I insert. The cd/dvd's that I do insert also do not seem to fit neatly into the drive.
Is this a software issue or is there something at fault with the hardware?
Any help on the issue would be greatly appreciated.
This sounds like a dirty laser lengs did you try to clean that off and see if can read again? Otherwise if you clean it and still does the problem would mean the drive is failing to read the Optical media.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Toshiba DVR20KB shows USB device not recognised

Hi,
We have a DVR20KB, which shows, when turning on USB Device not recognised error message on the screen, and there is no USB plugged in to the machine. We have already replace the DVD Drive and the board for the fault of not recognising disc but the problem of the USB error message coming up on the screen still remains, we tried disconnecting the USB board from the front but the message still comes up on the screen.
Any help would be much appreciated..
Thanks..

Originally Posted by Ranil.Wickramarachch
Hi,
We have a DVR20KB, which shows, when turning on USB Device not recognised error message on the screen, and there is no USB plugged in to the machine. We have already replace the DVD Drive and the board for the fault of not recognising disc but the problem of the USB error message coming up on the screen still remains, we tried disconnecting the USB board from the front but the message still comes up on the screen.
Any help would be much appreciated..
Thanks..
Same problem here, wondering if it has been caused by a recent OAD ?
Regards
Ken

ITunes will not recognise my CD/DVD drive

iTunes will not recognise my CD/DVD drive but other windows programs does

Here's the info
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.2.2.12
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0040B0400138AD20
Current user is not an administrator.
The current local date and time is 2011-05-02 23:12:22.
iTunes is not running in safe mode.
WebKit-accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4600 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.12 (x64) is currently running.
iTunesHelper 10.2.2.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
B: HL-DT-ST DVDRAM GH22LS50, Rev TL03
Audio CD in drive.
Found 16 songs on CD, playing time 62:58 on Audio CD.
Track 1, start time 00:02:33
Track 2, start time 03:16:25
Track 3, start time 07:08:50
Track 4, start time 10:59:65
Track 5, start time 15:38:50
Track 6, start time 19:56:65
Track 7, start time 24:21:48
Track 8, start time 28:47:25
Track 9, start time 32:04:43
Track 10, start time 36:14:23
Track 11, start time 40:20:10
Track 12, start time 44:06:20
Track 13, start time 47:14:20
Track 14, start time 51:00:68
Track 15, start time 56:10:15
Track 16, start time 58:42:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The diagnosits can see the drive under 'Optical drive detected' and passes all the tests but it does not show up under 'Devices' (on the left hand panel). I've tried repair under Control Pane/Uninstall a program (twice) removed and re-installed iTunes. I don't believe the problem lies with my drive OR Windows as the drive is visable in all my other programs (Windows Media Player, Windows Explorer, RealPlayer + all my other software that can access a drive.

Ipod not recognised by Windows, USB device not recognised

Hi hope someone can help
I have recently received my ipod back from Applecare who have sent the ipod back in ' working order ' but it will no longer be recognised by my windows. It says USB device not recognised and i cant find, nor will it install drivers that i located on the ipod updater etc.
I have tried several methods on this forum but none seem to work.
The letter from mycare says the iPod is formatted for a computer operating Mac OS X. Although i stated wi use Windows. But the leter states this can be changed bu installing the updater, but this wont make a diff as comp still wont regonise the device after i have followed there instructions. Any advice?
Thanks

I'm not really up on the complexities of the Windows OS but try this tip I picked up a while back, hopefully it might help.
"USB Device not Recognized in Windows".
1. On the Start menu, click Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab.
4. Click Device Manager.
5. Scroll down the list of devices to the Universal Serial Bus controllers
6. Click the plus icon next to the Universal Serial Bus controllers.
7. Double-click one of the indented USB Root Hub entries.
8. Click the Power Management tab.
9. Deselect the "Allow the computer to turn off this device to save power" option.
10. Click the OK button at the bottom of the window.
11. Restart the computer.

Ipod "usb device not recognised" on one computer but works with another!

I have a 60GB ipod video and a 2GB ipod nano. Both connect fine to itunes on my work laptop but will not connect to my home laptop. They have previously worked fine with the home laptop but now when conected the message "usb device not recognised one of the usb devices connected to the computrt has malfunctioned". I have tried reinstalling itunes several times and tried the usual reset of the ipods etc but nothing seems to work.

If you have more then one USB port, try the other port.

Usb device not recognised by windows 7 on hp pavillion dv5094ea

Im having problems since ive updated my HP dv5094ea from windows xp up to windows 7,
Since the upgrade my usb ports arent functioning, i keep getting an error bubble saying
"Usb device not recognised" - device has malfunctioned
ive tried several trouble shooters including going into device manager and deleting the INFCACHE.1 with no luck, im starting to assume its a driver update issue...
can anyone help?

Hi:
W7 should have had the USB 2 drivers native to its driver database.
The only suggestion I can offer is to manually install the Vista graphics driver for your model which may have some motherboard drivers included.
Download and run the file below. You will probably get an unsupported operating system error.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-48969-1&cc=us&dlc=en&lc=en&...
Close out of any error windows. Go to the device manager. Click to expand the display adapters category.
Click on the display adapter listed there. Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp35203. Make sure the Include Subfolders box is checked and the driver should install.
After you reboot, see if the USB ports are working.

TS1369 My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening

My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Usb device not recognised

hi i have a problem when plugging in my ipod touch, it says in a little speech bubble at the bottom corner "usb device not recognised, one of the usb devices attached to this computer has malfunctioned, and windows does not recognise it"
ive tryed everything, ive updated the driver, ive uninstalled the driver, and nothing comes up in itunes. the ipod does nothing when plugged in, it does not charge as well when plugged in. ived tryed in itunes the diagnostic test but when i click it it says "itunes has encountered a problem and needs to close"
please help me!!!!
thanks, calpol55

I am having the same problem. I went through all of the steps already listed (updating drivers, uninstalling drivers, uninstalling iTunes and all related software, reinstalling) and still no luck. I also tried syncing to a new computer, but am having the same problems. My Touch does at least charge when plugged into either computer, but is not recognized by either computer in iTunes to actually sync. The problem seemed to start after I updated iTunes on both computers, so I tried going back to the previous version of iTunes, but then I couldn't get iTunes to open because my library had been updated by a newer version of iTunes, so the old version wouldn't work anymore.
My Touch is not yet completely worthless since I can still charge and download apps and music straight to my Touch, but I can't organize anything very well and can't easily make new playlists or add new playlists from iTunes.

Erratic behaviour by internal DVD-writer (not recognising discs)

Hi,
Earlier today I went to burn a 2 small Word files to a blank CD-RW, and ever since my iMac's internal DVD/CD-writer has been playing up.
When it went to burn the disc, it got stuck in the preparing phase (with the moving diagonal slashes progress bar), after a long while of this I tried to cancel the burn. Unfortunately the system wouldn't respond to the cancel button being clicked so I had to Force Quit the Finder.
Following this I was then unable to get the system to eject the disc so that I could try again. Eventually resetting the computer seemed to solve this. But ever since then the computer has been behaving erratically, including;
- not recognising (and so ejecting) previously recognised burnt CD-RWs,
- not recognising the original blank CD-RW,
- not recognising other blank CD-RWs,
- rejecting multiple blank CD-RWs in a row as faulty discs,
- getting stuck in the burning process preparations.. again! (when it did for once actually recognise a blank disc),
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I did in the end get it recognise some movie DVDs again in the end, but aside from that it's still misbehaving.
I've reset the machine multiple time, both due to problem, and simply to try to see if that'll fix it. I've also zapped the PRAM, checked the System Profiler to ensure the drive is fully recognised by the machine/OS, I've also tried leaving the machine to cool for 10 minutes, and checked the CD and DVD preferences panel. I don't have a Drive cleaner disc yet, but then the shops are closed now so I wouldn't be able to get one till tomorrow.
Until today it's worked hitch free (aside from rejecting a few particular 'Movie DVDs' (of the correct region) for no apparent reason). I've previously been able to burn all sorts of files on to DVD-Rs, DVD-RWs, CD-Rs and CD-RWs, without a problem. And it's hapily read all sort of different discs with different media on them.
Thanks
Jessika

I would just get it repaired.

Camera connection device not recognised

Bought iPad 2 yesterday and camera connection kit, with express need to upload pictures. When we plug in camera connection get error 'device not recognised' , camera is EOS 350d. Any ideas please?

I havn't got a 350D, but on a 20D I had to change the camera's communication setting from 'Normal' to 'PTP' . Check what value that Communication is set to on your camera, PRINT/PTP or PC connection - it should be on the last of the five setting 'headings' on the camera's settings menu

Libretto - USB Device Not Recognised error message

Hi there
I have a workaround for this problem which ocassionally happens. It is just to reconnect the USB hub(as recommended by Windows). I was just wondering if someone knows why this happens and how to fix it. The error is :--
"USB device not recognised. One of the USB devices attached to this computer has malfunctioned, and windows does not recognise it.
USB Roob Hub (2 ports) - Unused Port, Unknown Device.
Recommendation: try reconnecting the device. If Windows still does not recognise it, replace the device. "
I look forward to hearing back from you.
Kind regards
Julia.

Hello Julia
It is always advantageous to mention which model you have exactly. Obviously the external device is not recognized correctly. Check if there is some driver that must be installed before you can use it properly.

Im trying to sync my iphone 3 to my computer but it keeps saying usb device not recognised

im trying to sync my iphone 3g to my computer but it keeps saying usb device not recognised.

Hi abbyntaff,
Welcome to Apple Support Communities!
Take a look at one of the articles below, the first iss for windows computers and the second is for Macs. They provide troubleshooting tips that should help resolve issues that would cause an iPhone to not be recognized by a computer.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Jason

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
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USB device not recognised - comes up when I plug i-pod into PC

When I plug an ipod (have tried 2) into my PC I get the message
USB device not recognised
One of the USB devices connected to this computer has malfunctioned and Windows does not recognise it
I have tried several USB ports and 2 different connecting cables
Help!!
Thanks

Try to restart your computer?
If you have one of the newer iPod's it could mean the service pack is not up to date on Vista/XP
To check your service pack, right click on My Computer and click on Properties.
Vista should be service pack 2, and XP service pack 3
iTunes HAS to be updated to iTunes 10 or later
If it is not a new iPod, you could have to update your USB drivers
http://support.apple.com/kb/TS1538 follow that and it should work
If none of those resolve the issue, try uninstalling and reinstalling iTunes
http://support.apple.com/kb/HT1923 to uninstall all the right components before reinstalling

DVD Device not recognised as a DVD Device

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