DVD Digital Copy not working on iTunes

ok so i bought Wall-E the movie in DVD form, it came with a digital copy that i could download on iTunes and watch, i registered and everything and it downloaded, but when i click on the video on iTunes to watch it, it just plays a grey screen where the movie is suppose to be playing, what am i doing wrong?

I found this on another board:
"Okay, after messing around for 10 minutes, I just ....., went into iTunes, selected the disk in the "Devices" link in the left-side menu bar, and entered the code there... and voilà, it works. The error is apparently in the Autoplay software that is supposed to go launch iTunes."

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Thor digital copy not working?

Hi I bought the movie Thor today. I loaded the digital copy disk into my PC and redeemed the code as I have done many time before. The only thing is this time the movie downloaded ok and when I click on the movie tab i see it there but it will not play.at all. I went to the folder where my movies are "C:\Documents and Settings\Compaq_Administrator\My Documents\My Music\iTunes\iTunes Media\Movies" and the movie Thor is not there. So now I shut down my PC and restarted everything over and get the same result. And yes it does let me reuse the same redeem code over and over??? any help would be great as I have not found any way to contact Apple directly or via e-mail for this.
Thanks
Ralph

tried it this morning and it is now loaded and working.

Back to the Future III - digital copy not working

Any ideas on what to do when a digital copy fails?
Got the 25th Anniversary BluRay pack of all of the Back to the Future films. Contains a digital copy disc for each.
The first two worked fine. The digital copy for BTTF3 did not.
Has anyone else encountered this? If so, how did you remedy it?
Thanks -
jf

apple wanted a processor family that included versions with reasonable speed and low power consumption to use in laptops etc.
it probably didn't hurt that the choice they made also makes it easier to support traditional wintel software on macs
itanium is aimed at servers where power consumption is less of an issue
if the numbers here are correct then itanium has not been a great success, certainly not one for apple to bet the company on...
http://www.theregister.co.uk/2006/06/01/itanicq1gartner/

DVD back up not working in Itunes, CD ok

I submitted enclosed the Diag for Itunes. It won't let me back up my Library to DVD or a hard drive. It will allow me to backup to CD but that is a bit nuts if I have a DVD and media. Can you see if any help is available. I lost my music when my Hard drive died last month and all my purchased music is now gone.
What can I do?
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20 (2.0.0.0), iomdisk (5.0.1636.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: NVIDIA GeForce4 MX 440SE with AGP8X\GeForce4 MX 440SE with AGP8X
Found aspi32 running.
IDE\DiskIC35L120AVV207-0______________________V24OA63A, Bus Type ATA, Bus Address [0,0]
SCSI\DiskPromise1+0Stripe/RAID01.10, Bus Type SCSI, Bus Address [0,0]
SCSI\DiskPromise1+0Stripe/RAID01.10, Bus Type SCSI, Bus Address [1,0]
IDE\CdRomCDWRITERIDE5232________________________000J___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPIONEERDVD-RW__DVR-111D________________1.29___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
G: CDWRITER IDE5232, Rev 000J
Audio CD in drive.
Found 14 songs on CD, playing time 47:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:17:52
Track 3, start time 07:19:14
Track 4, start time 12:00:74
Track 5, start time 15:08:67
Track 6, start time 20:43:49
Track 7, start time 24:19:72
Track 8, start time 27:31:03
Track 9, start time 29:15:01
Track 10, start time 31:10:53
Track 11, start time 34:33:17
Track 12, start time 37:52:25
Track 13, start time 39:45:63
Track 14, start time 44:31:55
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4.
H: PIONEER DVD-RW DVR-111D, Rev 1.29
Audio CD in drive.
Found 14 songs on CD, playing time 60:56 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:11:12
Track 3, start time 10:17:70
Track 4, start time 13:36:40
Track 5, start time 17:16:47
Track 6, start time 20:53:12
Track 7, start time 24:35:17
Track 8, start time 28:37:67
Track 9, start time 32:05:47
Track 10, start time 38:38:62
Track 11, start time 42:21:45
Track 12, start time 48:39:37
Track 13, start time 53:28:10
Track 14, start time 57:21:65
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive G: CDWRITER IDE5232 on CDR media at speed 4X.
Witel XP BOX patached Windows XP

Fixed. Tried a lot different things but the ones that seems to have worked is going in Preferences>Advanced and hitting the Reset cache button. Though I'm not sure it is necessary it never hurts to do a restart.

My cd/dvd burner does not work in itunes

a error message keeps poping up everytime i start an try 2 burn a cd/or dvd on itunes

I'm having a similar issue heres what mine says
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Gateway SX2855
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0032A8FC03234FF0
Current user is not an administrator.
The current local date and time is 2012-04-06 12:59:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 (x64) is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

Why isnt the digital copy software working with itunes 10.5

i cant get babylon AD to load on my itunes, it says something about needing itunes 7.6 or higfher, i have 10.5, what do i do?

fixed never mind

When trying to install a digital copy, everything works including the downloading, until it is processing to iTunes then I receive "You do not have enough access privilages for this operation. Check the disk to make sure it is clean and retry." error.

When trying to install a digital copy, everything works including the downloading, until it is processing to iTunes then I receive "You do not have enough access privilages for this operation. Check the disk to make sure it is clean and retry." error.
Tryed several times, Same Results. Tryied rebooting, logging out & into iTunes, Same Result. Seems to do this error with every digital copy, but works eventually. But now will not post digital copy to my iTunes at all. Just same error over and over.
Any Thoughts??

Oddly enough. I think I just solved it. It looks like, for some reason, my computer has about 8 different "iTunes music" folders, and I've been saving my music to the wrong one. Neat. Music now imports and plays as it should. Copying things over is going to be so fun tonight!

Satellite P25-S520 - DVD drive is not working properly

Fix DVD Drive or buy external drive
My DVD drive is not working properly, in fact it may never have been working proper. Recently I tried to back up my PC to a DVD using Norton 360. Norton did not recognize the DVD was present. I then tried writing a text file to a DVD and was unsuccessful. Both DVD+R and DVD-R media were tried (Maxwell 16X).
I could have probably lived with this however, I got a copy of Dragon NaturallySpeaking version 10 on a CD and my Toshiba would not recognize it. I tried the CD in my neighbors laptop and it was recognized.
An attempt at updating the driver was also unsuccessful.
I was able to rip a music CD last night so that at least is working correctly.
Does anybody know how I can fix this? The important part is being able to load my new program.
Searching some forums I've found that other people have had problems with the Pioneer drive. If the drive cannot be fixed I am not adverse to buying an external DVD drive. Unfortunately where I live there are no brick-and-mortar stores which sell external drives and I would prefer to avoid the hassle of getting a drive online and discovering that it does not work with my Toshiba. Can anyone suggest an external USB drive which will read and write CDs and DVDs and which is certain to be compatible with my Toshiba?
Thank you for any help,
Humbaba3000BC
Satellite P25-S520
PIONEER DVD-RW DVR-K12D
Driver Provider: Microsoft
Driver Date: 7/1/2001
Driver Version: 5.1.2535.0
Digital Signer: Microsoft Windows Publisher

Any external USB CD/DVD drive will be compatible with your laptop.
However you wont be able to boot of CD's (Run Recovery for example) if you use an external drive.
So your best option would be to replace the internal drive with a Toshiba drive designed for the laptop. Call an ASP and ask for a quotation.

I want to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive is not working. Is there the possibility to buy an online Update?

I want to upgrad from OS X10.5.8 to 10.6.8 or higher, but my DVD drive is not working. Is there the possibility to buy an online Update?

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
If your hardware supports more recent versions then:
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mavericks- System Requirements
       Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

App store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
Description:    Microsoft Wi-Fi Direct Virtual Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description:    Bluetooth Device (Personal Area Network)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description:    Realtek PCIe GBE Family Controller
IP Address:    10.144.120.70
Subnet Mask:    255.255.255.0
Default Gateway:    10.144.120.1
DHCP Enabled:    Yes
DHCP Server:    10.144.120.3
Lease Obtained:    Tue Mar 18 03:26:26 2014
Lease Expires:    Mon Jun 16 03:26:26 2014
DNS Servers:    10.144.5.30
        10.144.130.5
Adapter Name:    {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
Description:    Ralink RT5390 802.11b/g/n WiFi Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection was refused.
Connection attempt to Gracenote server was successful.
The network connection was refused.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp DVD-RAM UJ8B1, Rev H.02
Drive is empty.

My iPod touch is not working in iTunes, but it is showing up on my "My Computer".

My iPod touch is not working in iTunes, but it is showing up on my "My Computer". The instructions from Apple Support is NOT effective. Please help.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Installed Adobe Photoshop CS6 on MacBook Pro OS 10.7.5, now my DVD player does not work. Ideas?

I installed Adobe Photoshop CS6 on MacBook Pro, OS 10.7.5. Now my DVD player will not work. Any ideas?

Problem solved. Yes, it was a coincidence. The problem had to do with my DVD preferences, not the Adobe installation. Thanks for your reply.

On updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.i cant see menu page on display screen

on updating my iphone it shows no network inspite the sim inserted,now it also not working with itunes.
i cant see menu page on display screen

http://support.apple.com/kb/HT1808

ITunes RADIO is not working. "iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again." Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so - iTu

iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name:                       MacBook Pro
Model Identifier:                 MacBookPro8,2
Processor Name:               Intel Core i7
Processor Speed:               2 GHz
Number of Processors:    1
Total Number of Cores:    4
L2 Cache (per Core):         256 KB
L3 Cache:                            6 MB
Memory:                              16 GB
Boot ROM Version:            MBP81.0047.B27
SMC Version (system):      1.69f4
Serial Number (system):   C0*******F8V
Sudden Motion Sensor:
State:   Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product:            6 Series Chipset
Link Speed:       6 Gigabit
Negotiated Link Speed:           6 Gigabit
Description:      AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity:           512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision:           040H
Serial Number: 0000000012330912E75A
Native Command Queuing:    Yes
Queue Depth:   32
Removable Media:        No
Detachable Drive:        No
BSD Name:         disk0
Medium Type:      Solid State
TRIM Support:     Yes
Partition Map Type:     GPT (GUID Partition Table)
S.M.A.R.T. status:         Verified
Volumes:
disk0s1:
Capacity:           209.7 MB (209,715,200 bytes)
BSD Name:         disk0s1
Content:            EFI
disk0s2:
Capacity:           511.25 GB (511,250,432,000 bytes)
BSD Name:         disk0s2
Content:            Apple_CoreStorage
Recovery HD:
Capacity:           650 MB (650,002,432 bytes)
BSD Name:         disk0s3
Content:            Apple_Boot
Volume UUID:   600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

My apple id is not working in itunes. why?

my apple id is not working in itunes. why?

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

DVD Digital Copy not working on iTunes

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