DVD disc stuck in drive

Operating system not installing. The dvd is stuck in the drive. What method to use to eject the dvd from the drive? Have tried holding down the mouse, this has been ok in the past but, not on this occasion!
Any takers?
Kind regards,
mflick

Here's an excerpt from an Apple article that might help:
The drive doesn't eject discs or discs eject slowly
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times.
If the drive does not eject discs using the F12 or eject key on the keyboard.
If the disc will not eject try dragging the disc icon to the trash.
If the disc will still not eject, holding down the trackpad or mouse button after restarting the computer should also eject a disc.
If the disc continues not to eject, reset the Power Manager (PMU) or System Management Controller (SMC) and try steps 1-4 again.
If the disc still does not eject, for additional troubleshooting, evaluation, or service please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

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Disc Stuck in Drive

I have a Disc stuck in my macbook's combo drive and it doesn't eject.It also appears that it is not mounted at all. I tried pressing the mouse key at start up but that didn't work.

I have a Disc stuck in my macbook's combo drive and
it doesn't eject.It also appears that it is not
mounted at all. I tried pressing the mouse key at
start up but that didn't work.
Hi. Ejecting a stuck disk in my MacBook has been a bane for me often, and more recently last night. You are probably aware of the many ways to eject a disk, but I'll list them here as well. In desperation I managed to discover another method this morning...!
These methods are listed in order of first use, all the way up to deperate measures:
1. press the eject button on the keyboard
2. drag the disk to the trash
3. if it is a movie I am playing, then I can press eject on the DVD control. But you must have stopped the play of the DVD.
4. click on the disk icon on the desktop and then go to File, select eject disk
5. click on the disk icon and then press the Apple key and "E"
6. go to Disk Utility, click on the disk you want to eject, and eject it
7. reboot MacBook and before the grey screen appears make sure you are holding down the Trackpad Button. This method can be useful for disks not mounted; so can point 8.
8. Resetting the PRAM. Shutdown, and before startup, press the following buttons: P, R, Option, Apple key.
9. if you are technically minded you can open Terminal and type in the following: "hdiutil eject -force /dev/disk1" Replace the word "disk1" with the name of the offending disk
I do each of the above, hoping that one of them will work. However, on this occasion none of them worked. This last method is unorthodox, but hey, it worked!
10. Carefully and slowly tilt the MacBook till the disk drive is pointing down, so that gravity may assist a disk to leave. Then click one on the many eject methods.
It worked for me!
Hope one of the above works for you.
PS.
I should probably still get Apple to have a look at my MacBook though...
MacBook, 2 GHz Mac OS X (10.4.10)

Install disc stuck in drive...tried everything.

Okay so I have a white MacBook that I'm trying to upgrade from Leopard to Snow Leopard. It's on the latest version of Leopard, 10.5.8.
So I have a family pack DVD for Snow Leopard that's got 2 installs left on it. So I decided to go ahead and use one on my MacBook. I put the disc in the drive and I could hear it spinning around in there. But then nothing. My computer won't even read it. It doesn't show up on the desktop, it doesn't show up in disk utility, and pressing the eject button on my keyboard does nothing, like it doesn't even TRY to eject it. I've tried the reboot + holding down the trackpad, it did nothing. I tried typing drutil tray eject in terminal to force it to eject, it also did nothing. It's not like theres anything thats really stopping it from coming out, it literally just won't even attempt to eject the disc.
It seems like my computer isn't even recognizing theres anything in the drive, the fact that it doesn't even show up in disk utility is worrying me. I've used this drive with other discs before, but never had this problem. Help.

here are all the methods I am aware of to force eject a stuck cd/dvd:
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

Dvd-disc stuck. How do I get it out?

Hi,
I put in an dvd that the dvd player can´t read. But now I don´t even get it out. The "eject dick" command is not feasible in the toolbar and ommand-E dosn´t work either.
Is there another way?
gunnar

Hold down the Option key at Startup. The screen redraws with an Icon for each bootable Volume, and the Eject key is "live" once all the icons are drawn. This tends to work a little better because software can't "Grab" the contents of the drive and lock it up.
If it is still stuck, make an appointment at the Genius Bar. Those guys solve this problem for users all day, every day, and they have disc extraction down to a science. If they do not have to remove the drive, there is generally no charge, in warranty or out.

Disc stuck in drive, holding down mouse button doesn't work!

My G4 is very ill, and there is a DVD stuck in the drive. Normally, I would hold down the mouse button while restarting, but my startup sequence is quitting before the G4 reboots. How can I manually remove the disc, so that I can run some diagnostics off of a startup disc?

Push harder.
If that doesn’t work, look at these links:
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs http://www.macfixit.com/article.php?story=20041011075232575
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
 Cheers, Tom

OSX disc stuck in drive whilst installing bootcamp.

I just did the stupidest thing I could have possibly done.
I took my Snow Leopard OSX disc that came with my Mac (I'm running SL don't worry), and put it in my cd drive and ran boot camp assistant, then partitioned 40GB of the drive for windows. After that it said to insert my windows CD and click install.
I FORGOT TO take out the SL disc and put in a windows disc when I hit install.
It restarted my computer and went to a black DOS like screen telling me this.
"No bootable device -- insert boot disk and press any key"
It won't let me eject the SL disc, and every time I shut down and restart it goes back to this screen. I'm stuck!!!!
I'm using my gf's mac book pro to create this thread, I hope it finds someone.

First, to get out of that screen, turn off the computer. Then, turn it on and hold the Option (Alt) key until you see a cursor in the screen. After that, choose Macintosh HD to start into OS X.
After starting into OS X, eject your DVD, and open Boot Camp Assistant to remove the Windows volume. Finally, open System Preferences > Startup Disk, and choose "Macintosh HD", so your computer will always start into OS X

Error message on startup, disc stuck in drive!!!

Okay, long story short, my 17" imac flat panel was stolen, but by miracle, the police recovered it and I got it back. However, scumbag opened it up and messed it up pretty good. I got it back together and fired up, and luckily got my data backed up on an external hard drive. But, I went to update the OS and inserted the DVD, and it told me to restart, but when I did, I'm getting some error messages and nothing else. Can't open the drive, can't restart, or even go back to my old OS, nothing. Some of the words say: "panic, cpu 0, unable to find driver for this platform, powermac 4,5, kernel version, etc. etc.
Is there anyway to bypass this startup, and just power-up the drive to eject so I can remove the DVD?? Seems to power-up and work just fine on the older OS, but now it's stuck. And I don't have an Apple keyboard with the eject button on it. Any thoughts?
Thanks

Hello! Holding down the mouse button at startup will open the drive if it's not mechanically stuck. Tom

Disc stuck in drive, tried every thing

This isn't a mechanical problem, I can hear the computer trying to read the disc.
When I restart the computer and hold the mouse button it just tries to read the disc for hours...
Even if I restart the computer and don't hold the mouse button, it just sits there, it doesn't even load OS X or display the folder with a question mark.
I'm short of time now, I'll post more details later...
Any help is appreciated
Message was edited by: große geld

OK I have more time now...
I tried to install Vista on my 2.0 Ghz Core Duo 2 Macbook, when I inserted the disc nothing out of the norm' happened. Every thing sounded completely normal.
When I reset the computer, it just hangs, trying to read the disc. I have even let it sit for hours.
Now It's stuck in the drive and the computer won't boot-up. It's not a mechanical problem, because I can hear the disc spinning and the laser moving, as if it's scanning the whole disc. I've tried every thing to get it out of the drive. Even holding down the mouse button, to removing the HDD and installing another OS on it from another computer. It seems to be simply ignoring me when I press the eject button.
Am I gonna have to take it apart or some thing?
'Cause I really don't wanna do that...
Oh and sorry for double posting.
I can't seem to find the edit button again...

Dead screen, frozen machine, disc stuck in drive

Good afternoon,
My G4 iBook's display is black, after an intermittent bout with vertical lines. It's also stuck in some sort of mid-boot stage it seems. The drive spins up, the CD that's in the drive moves around a bit, but I can't force a reboot, zap PRAM, rest power, or see anything. Even pulling the battery and the power chord so it's completely dead, and the inserting the battery again just brings it back to the same stuck state.
I suspect that if I can get the CD out, it might have a fighting chance, but this model doesn't have one of those dandy holes to force a disc ejection. Any other options?
So, based on what I think is the problem I'm facing about $800 to fix it. That's just $200 less than an entirely new machine.
The machine should have lasted longer than 2 years.
Message was edited by: whgraham

Finally got the machine up enough for the eject key stroke to respond and eject the disk. Hooked up the external drive to start backing up, and about 5 minutes later, the screen goes black, the hard drive spins down.
Logic board? DC power jack short?

DVD physically stuck in drive

Hi,
I've got a problem with my SuperDrive: the DVD I've inserted won't get out of the drive. It seems like the DVD got off the mount in a way it's not supposed to inside the optical drive. I also do not want to force the optical drive by pressing the eject button too many times.
Should I go to a store to fix the problem or is there a way I can do it myself? Thanks.

many thanks guys, but luckily the problem solved itself out without me intervening. The DVD wasn't entirely inside the drive, so I could use my nails to get it out.
Thanks for the suggestions though, but I'm glad I didn't have to bring it to a shop to fix the problem.

Snow Leopard disc stuck in drive on Mac Mini

I tried to install Snow Leopard on my Mac Mini, before I realised it does not have enough memory to run it. So after the language screen I get a restart or restore option, as I have no back up installed the restart is the option, but with the SL disc in it just goes back through the install process.
How do I eject the disc?
I've tried holding down down the optino key during start up and that has no impact, any other ideas
Thanks in advance

Are you using an Apple-branded keyboard & mouse? Are they connected wirelessly?
The procedure normally works, but you may need to do the following:
1. Press & hold the power button on the back of the Mini until it shuts down.
2. After a brief pause, press & release the power button to start up the Mini.
3. Immediately press & hold the keyboard eject key or the main mouse button until the disc ejects.
Note that at startup time the keys or buttons will be the defaults for the devices, so if you have used any system preferences or third party driver software to change them (say, to remap the mouse buttons), you cannot use those changes.
Some third party devices don't work for this, especially wireless ones. If the above doesn't help, you may need to buy or borrow a wired keyboard or mouse.

Diskwarrior Crashes Imac - Disc Stuck in drive

Hi, Any suggestions would be great. I am using a 20" flat panel G4 Imac. Tiger running. I loaded the latest Diskwarrior and selected it as the startup disk in system preferences. When the Imac restarts off the Diskwarrior CD it gets to a certain point and crashes. The warning comes up to restart, etc...
Problem is I can't eject the disc when I restart so it keeps trying to start from the Diskwarrior CD and crashes. I tried holding down the mouse while restarting, pressing the eject key, etc. Any suggestions would be great. Thanks

Restart your machine with the Option key held down and select your hard disk in the list of available disks; to continue the startup process, press the button with the straight arrow. If your computer finishes starting up from the hard disk, eject the CD through the Finder and set your hard disk as the startup disk in System Preferences.
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Disc stuck - any ideas, please!!

I have a DVD disc stuck in my iMacG5- it tries to eject but doesn't then acts as if i have just inserted it. Is there a way I can tell the machine to open the drive and leave it open so I can get in there with tweezers!!??

Try placing the computer face down on a soft towel, then press the eject button on the keyboard. This usually works.

Disc stuck in DVD drive

Hi
I have a disc stuck in my drive. When I eject its stats to come out, sounds like it gets wedged, then goes back in again. Is this as serious as I fear and is there an easy way to get the disc out without resorting to striping out the drive.
Many Thanks
Adrian

Which "model" & "generation" G5 iMac do you have?
Need this info so that the knowledgeable users can provide you with the proper troubleshooting solution(s).
http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh355.html Getting information about your computer
You can have this info displayed on the bottom of every post by going to 'My Settings' which is located in the column on the right under your name, and filling in the information asked for.
Thank you
In the meantime, see the following:
http://docs.info.apple.com/article.html?artnum=58566 iMac (Slot Loading): Troubleshooting CD/DVD Eject Failures
http://docs.info.apple.com/article.html?artnum=106752 Macintosh: How to Eject a Disc When Other Options Do Not Work
Launch Disk Utility (Finder>Go>Utilities), select the ‘stuck disc’ in the volume list on the left & then either click the "Eject Button, Press Command+E or choose File>Eject Disk.
Also check out the following thread:
Yet Another CD Can't Eject - All posted methods tried
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.

2 DISCS STUCK IN MY MACBOOK DVD DRIVE, PLEASE HEELLLPPPP !!!

I hope someone can help me, I had a DVD in my MacBook already, and my little girl stuck another one in there thinking it was empty, and now there are 2 discs stuck in there and my MacBook won't eject or anything. Does anyone know what I can do ?
Any ideas, please help me, I had this thing fully customized and it cost me an arm and a leg so now Im totally heartbroken.
HELP !!
Thank you in advance to anyone who replies.

You will have to take the computer to an Authorised Apple Repair Center so that they can remove the 2 discs, it will require your machine being taken apart and could cost quite a bit in labour hours.

DVD disc stuck in drive

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