DVD Drive bristle problem

So you know those bristles on the DVD ROM drive, the ones meant to keep crumbs and stuff out of your drive? So I spilled some milk on my computer, but really it was only a few drops, I have a 17 inch and the only place that got wet was the very tip of the comp and the DVD bristles - none of the electronics got wet. But I'm guessing that the sugar in the milk stiffened the bristles and now DVD's don't want to come out, I put some water on the bristles hoping to loosen them up, but that didn't do it, does anyone know of a cleaner or something for those bristles designed to loosen them up?

Hi, mbezold, and welcome to Apple Discussions. The UJ-815 is the oldest SuperDrive model you could have bought — at least five years old. If it was allegedly new when you bought it, I'd have doubts about whether that claim was true. If it was used, no wonder it doesn't work properly any more. If I were you, I'd return it for a refund and buy a modern SuperDrive model to replace it.

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Cd/dvd drive tenacious problem!

Hi! I'm stuck.
HP Pavilion dv6624ca laptop, with cd/dvd/lightscribe drive from TSST. Some months ago it stopped recognizing any media. It just clicks and gronks and never gets up to speed, eventually just stops with nothing recognized, pretending it's empty.
I've tried it all:
Windows Update (I have Vista Service Pack 2)
uninstalled cd driver and reinstalled
deleted upper and lower filters in registry
checked Device Manager, everything seems to be working fine.
Except it isn't.
After all that, it recognizes music cd's but no others, data or dvd. In Safe Mode command prompt it doesn't recognize them, either.
Sounds like a hardware thing, right? Here's the catch - my wife has the same computer, which developed exactly the same problem at roughly the same time. Like some update somewhere down the road did it. And when I connect an external cd/dvd drive, it acts the same way.
Help!
Rubbie

Hi,
It would help if you identified your notebook with its complete product name or product number.
HP has produced and brought to market perhaps more than 10,000 models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which one you own and which operating system is installed.
Method #1: If the notebook will boot into Windows you can retrieve your Product Number by pressing Fn + Esc key. You can also read the Service Tag (if present) attached to the bottom of your notebook\netbook.
Method #2:
Remove the battery and look in the compartment where the battery was installed. You should see a printed part number and a product name. Please post one or both of them (with all alphanumeric characters here). If you live outside of North America, it helps us if you post the country of purchase.
Desktop PC
Look at the rear or side of your desktop for a service tag for the complete product name and product number.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

CD/DVD drive mount problems

for some reason Arch refuses to see/mount my CD/DVD drive, I have a Sony PCG-F350 laptop (PII 366, 192 Ram, CD/DVD combo drive), I think I have the fstab configured properly, any suggestions?
# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
none /dev/pts devpts defaults 0 0
none /dev/shm tmpfs defaults 0 0
tmpfs /tmp tmpfs defaults 0 0
/dev/cdroms/cdrom0 /mnt/cd iso9660 ro,user,noauto,unhide 0 0
/dev/cdroms/cdrom0 /mnt/dvd udf ro,user,noauto,unhide 0 0
/dev/floppy/0 /mnt/fl vfat user,noauto 0 0
/dev/discs/disc0/part2 swap swap defaults 0 0
/dev/discs/disc0/part1 / reiserfs defaults,noatime 0 0
And thanks in advance, you guys are always a great help!

Simply create /mnt/cd yourself...
sudo mkdir /mnt/cd (or use root console instead of sudo).
Also, replace the fstab lines
/dev/cdroms/cdrom0 /mnt/cd iso9660 ro,user,noauto,unhide 0 0
/dev/cdroms/cdrom0 /mnt/dvd udf ro,user,noauto,unhide 0 0
with
/dev/cdroms/cdrom0 /mnt/cd auto ro,user,noauto,unhide 0 0
or even, if you use udev and not devfs,
/dev/hdb /mnt/cd auto ro,user,noauto,unhide 0 0
or, if you use udev/dbus/hal at startup, delete the lines completely and let fstab-sync autocreate them (the new mount point will be under /media ).

My DVD drive has problems.

I've been browsing the forums and noticed that a lot of other people have the same problem I have with the new Intel iMac 20". Everything was working great for the first 2 days. On the evening of the second day, I watched a DVD movie. When I went to use the drive the next day, it won't recognize DVDs at all. Not even the ones it recognized the first two days. CDs seem to show up fine.
I used Apple support chat where they had me create a new user to see if it had the problem as well. Their next suggestion was to shut it down, unplug it for 10 seconds, and start it up with the apple-option-p-r button process. Those didn't fix my problem so they told me to take it to a service center.
Hopefully I'll get a drive that will last longer than two days this time.
Intel iMac 20" Mac OS X (10.4.6)

Hi Don, thanks for the reply. I read in another thread here that Apple support told another user not to run an optical cleaner in the drive. I can't remember the reason. There is an apple service center two minutes from my work, so I'm just going to take it in without trying to fix it myself. Thanks for the suggestion though.

CD-DVD drive write problem

Hi Everyone,
I have a lenovo 3000 N200 0769. The operating system is Windows XP Pro. For some reason the CD/DVD RW drive can read files from cd and dvd but whenever I am trying to write on either one of these mediums, I always received a message asking to enter a blank writable disk while the drive already has a blank disk. Does this ring a bell for anyone? Your help is greatly appreciated.

Hi,
It would help if you identified your notebook with its complete product name or product number.
HP has produced and brought to market perhaps more than 10,000 models of notebooks and desktop PCs over the years. It is difficult to help you if we don't know which one you own and which operating system is installed.
Method #1: If the notebook will boot into Windows you can retrieve your Product Number by pressing Fn + Esc key. You can also read the Service Tag (if present) attached to the bottom of your notebook\netbook.
Method #2:
Remove the battery and look in the compartment where the battery was installed. You should see a printed part number and a product name. Please post one or both of them (with all alphanumeric characters here). If you live outside of North America, it helps us if you post the country of purchase.
Desktop PC
Look at the rear or side of your desktop for a service tag for the complete product name and product number.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Dc/dvd drive not functioning and not recognized in device manager after installing Windows 7 OS

I have an HP Pavilion laptop, model # dv9617nr, which was originally loaded (from the factory) with Windows Vista. I upgraded the OS to Windows 7 a few months ago, and initially, everything worked fine. Within the last month, however, my DVD/CD ROM optical drive stopped working and is not recognized in Explorer, and does not show up in Device Manager. I have tried a number of fixes from this forum and the Microsoft Windows 7 forums, with no positive effect. I should note that upon inserting a disc in the drive, everything sounds normal (device spins and the external LED lights up) but nothing happens and the unit shuts down.
I have no idea if this is a software or a hardware issue. I did check the HP website for software and driver updates for my model and the Windows7 OS, but HP has no update for this PC running this OS. ANY help is greatly appreciated.

Hi
Please find the link given below might help you to fix the issue on your unit.
Troubleshooting CD or DVD Drive Detection Problems
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

DVD drive does not recognize burned DVD

Test DVDs are recognized on other G5 DVD drive. Problem has been intermittent but now constant. This one just spits them out. It does recognize blank DVDs and CDs. HD permissions repaired. Profile info below
ATA
SONY DVD RW DW-U10A:
Model: SONY DVD RW DW-U10A
Revision: A43h
Serial Number: EA4CEA71
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Disc Burning
SONY DVD RW DW-U10A:
Firmware Revision: A43h
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 8192 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No [this with burned DVD in drive]

Hi there. count me in on the Sony DVD problems. My Dual 2 GHz PowerPC G5 will not recognize the Adobe Creative Suite 3 DVD for installation. The DVD works fine in other G4 systems.
The DVD drive will recognize data CD's but this Adobe DVD just churns and hums for 30 seconds and then the drive ejects the disk.
DVD Laser Lens Cleaner from Radio Shack will not load either.
This is the drive:
SONY DVD RW DW-U21A:
Firmware Revision: AADB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
After reading the boards, it sounds like the Pioneer DVR-112D 18X DVD Burner (Drive only) is the unit to buy and replace this Sony one.
There appears to be a spacer issue related to the door on the G5 Tower case. Will the spacers from the Sony unit work on the Pioneer unit, or can the Pioneer unit just be installed as is using the existing ribbon cable. I've read the PMG5OpticalDriveDIY.pdf replacement manual, but am confused about SuperDrives vs. the Pioneer DVR-112D.
Can anyone clarify the details of replacement?
Also, will I need new software (Roxio, Toast) to burn CD's and DVD's after replacing the drive?
thanks, and best regards,
Eric

Satego X200-21D: TS-L632D DVD-Drive doesn't read and burn DVD-R DL

Hallo,
I have problems with my SATEGO X200-21D DVD-Drive
TS-L632D to read an burn DVD-R DL discs.
I contacted the Toshiba-support via e-mail ans asked
for a new drive-firmware, but the answer did not solve my problem.
There are only updates in the toshiba download area,
but not for my drive model. I can send my notebook
for money to a service partner, to check this problem.
I can not understand this! I bought a highend notebook
for 1.700 EUR and it is no firmware update support
available to solve problems with newer discs?
If i search for this problem in the WEB, there an a lot of
questions and problems with reading and burning
DVD-R DL discs with this drive modell!
How can it be???
I hope for some hints to get a firmware drive update
to fix the problems reading and writing DVD-R DL discs.
Gettings J. Janni from Germany

Hi,
yes I have got the TS-L632D drive and not the TS-L632H - that is true. But why is no firmware update available for TS-L632D,
because also this drive has problems with DVD-DL discs!? I payed 1700,- EUR for my Thoshiba notebook with the
DVD-drive TS-L632D. And in my opinion it can't be, that for this drive version is no firmware update available!!!
Other companys (f. i. DELL , SAMSUNG) support this drive version and offer firmware updates for this drive modell.
It is a fact that my DVD-drive has problems to read and burn DVD-DL discs! This is a known fact for many drives and therfore
exists firmware updates for the DVD-drives to fix this problem. But why not for my drive modell???
My be it was an error to by a Toshiba Notebook!? I am a customer and I don't care what special
DVD-drive modell is in my notebook (TS-L632D , H or wwhat ever)!!!
My message to Thoshiba: "Pleas help me to solve my problem!!!"
Greetings
Janni from Germany

Pavilion Slimline DVD drives and eject wire...

I tried to replace the DVD drive on my Pavilion Slimline with an HP dvd1270i DVD drive. Had no problems installing it until I tried to plug the eject wire to a plug on the new DVD drive. Problem is, there's no plug on this drive to attach the eject wire to. The DVD drive that originally came with the Slimline does have this plug. Can someone recommend a DVD drive for the Slimline that does have a plug for the eject wire? Or is there a way to transfer the plug from the old drive to the new drive? Thanks in advance...

I have similar problem on my micro PC case from HP
CD rom tray has not mechanical device for ejecting media but electrical switch instead.
There is no chance to reach eject button on DVD ROM, because it's hidden under doors on the case.
And that {Content Removed: Language Filter Evasion}non standard HP connector for opening CD used on case is not compatible with any DVD ROM I can find in my local store including HP products.
And nobody knows anything about that.

IMac G5 bluetooth + airport + power supply problems - oh and the dvd drive

Yeah, seems like a lot is going wrong with my mac lately. I bought the iMac G5(no isight) model last year around july. I had some power issues (i.e. leaving the house with it turned on to come home and find it off) For the last year though that was all that was wrong. Once I had to reinstall OS X because it would not find the OS X harddrive during one of these power losses, but that was it.
Then about two weeks ago, I came home to a turned off iMac. I thought the power had gone out in my apartment, but the clocks were all right, and to my surprise the iMac would not turned on. Because I am not under warranty I searched online and found an extended exchange program for my emc model. (http://www.apple.com/support/imac/powersupply/repairextension/) I made an appt at the apple store and they replaced the power supply.
I got the machine back two nights ago and my bluetooth hardware wasn't recognized. And I now had a new "ink" system preference panel in the hardware section which aparently is some sort of handwriting recognition tablet. It ticked me off, but I just wanted to use my computer.
Well today I came home from work and my computer was acting funny. Everywhere I clicked brought up dashboard. This had never happened before and I had no choice but to force a shutdown. Powered it back up and poof, there goes my airport card. No hardware recognized. Now I have a 25 ft cable running the floor of my apartment. This was cause enough to call apple. I was told to make another apointment to bring the computer in. The guy made it sound like it was no big deal to lug a 30 lb bulky computer 40 miles and through a crowded mall. He also made no promises that the repairs would be covered under the exchange program.
I just wanted to hear any suggestions before I decide whether or not its worth it to bring in the computer. Nothing shows up in system profiler under bluetooth or airport. Should I just lie to the "genius" and tell them that my computer still shuts down randomly? I think that way they would at least replace the logic board (which I think is the problem) before telling me to sell my kidney and pay for repairs. I've tried reseting the SMU, and I looked at the bluetooth and airport cards to see if they had been accidently disconnected during the PS replacement. They are actually screwed into the logic board so I think their connections are efficient.
Oh and about the DVD drive. I have to use two cd's in order to burn a single disc. The first disc I put in the drive NEVER works. It spins for about 30 seconds then starts buzzing like blender and spits the cd back out. The second blank disc I put in USUALLY works, but sometimes it takes three discs. This problem has always been there since day 1, but I don't burn enough cd's for it to be an issue.
Thank you for listening to my gripes. I really don't think I'll make the mistake of buying the first issue of a model.
iBook G4 900mghz, iMac G5 20" 2.0 ghz Mac OS X (10.4.8)

OK, first thing -to restore your bluetooth, shut down, unplug for a few minutes and then reboot. Thay usually brings the BT back. You should also repair permissions. Reset your SMU nd your PRAM as well.
Try those four things and please post back,
Miriam

HT2801 I do not see my dvd drive listed in the devices area of my MacBook Pro. How can I fix this problem?

My optical drives is working on my MacBook Pro laptop. However when I insert a DVD of any type I do not see it listed among the devices. I see the Mac Hard disk drive, Skype, idisk etc but no drive "D" or the DVD Drive. This is especially fraustrating when I am trying to copy photos or a movie to my hard disk drive. How can I fix this problem? Thank you.

Finder > Preferences > Sidebar
Under DEVICES the box for CDs, DVDs and iPods checked?

Having a problem with the DVD drive not being recognized by the computer

Compaq Presario CQ60-215DX NOTEBOOK PC, WINDOWS VISTA, Error 10 when trying to reinstall the driver, says cannot start.
I went thru the HP troubleshooting and it said to see the mfg of drive to solve problem! I finally bought a new DVD drive P/N498479-001 for replacement . uninstalled the old drive & then reinstalled the new drive , restarted the computer & it still will not recognize the DVD player! Same error code, same problem. The problem started when I tried to play a CD that appeared to be scratched pretty badly, however my desk top played the CD with out problems? When you click on "computer" the drive does not show up!
I did install a new router a couple of days before this happened, but I am using a data cable to it, so that should not be a problem. Any Ideas?

Apple has moved on from Firewire and the current iMacs (and most MBPs) have Thunderbolt, USB3 and USB2.
There are Firewire toThunderbolt adaptors. Here's one. You also want a four pin to nine pin FW cable to run from your camera to the adaptor.
Russ

DVD drive problem in Lenovo G580

In my computer sometimes the dvd drive disappears and dvd driver with red multiplication cross is displayed. it was same in windows 7 i had before. recently i ve upgraded to windows 8 but same situation.. sometimes the drive shows up and suddenly disappears with a sound note.any idea rhow to repair the error?
here s a screen shot of the error.
Link to image
rhow to repair the error?
Moderator note: images larger than 50k converted to links per forum rules: Lenovo Community Participation Rules

Thats not a problem at all dude. The cross mark appears because of Intel Rapid Store Technology. The drive gets disabled and it can be enabled by making right click on it and select 'Enable'. the drive gets disabled if not used for some time and saves energy.

T41 DVD drive problems.

First of all, I would like to say hello! I am new to the forums, and I have been recommended to come here for help and advice regarding my laptop.
Second of all, my problem. As follows -
My laptop seems to have stopped recognizing my DVD drive. When I click on My Computer, is is not listed, but when I insert a CD or DVD I can hear the drive running, however nothing appears on the screen.
I have gone into Device Manager in an attempt to diagnose the problem, and it tells me that the driver may be missing or corrupted (code 39). I have run Spybot Search & Destroy, and AVG free edition, and neither have found any viruses.
Before the problem started, the drive was working perfectly. The model number of the drive is HL-D-ST DVD-ROM GDR8083N (I believe it was made by LG Electronics).
Lastly, I am not a computer expert. I do not know a huge amount about how they work, so forgive me for any mistakes I have made. If you need to know anything about the laptop or the drive I am happy to try and find it for you.
Thanks, 2007DBR9

Hello 2007DBR9 and welcome here.
Please donwload a Knoppix or other Linux Live cd. Burn it to cd and boot with it.
If your drive won´t be found it seems a hardware defect.
Also you should check recent bios updates on Lenovo support pages, may be there
are some hints at the release informations about problems fixed with those drives.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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DVD drive issues and other problems

Nothing but problems with my mac since day one. This is the reason why I went from PC to Mac to avoid all these problems.
Started with DVD drive problems. Took my computer in as they said wound need to replace the drive -and it would take a week.... sorry I can't be down for a week. Many of my businesses rely heavily on me have access to my computer.
There have been many small glitches since then also. Some times the display wont come back on after I have closed the lid and re-opened. Only way to get it working again is to do a manual restart.... and sometimes that doesn't even work.
<Title Edited by Host>

I forgot to mention that I have also cleared my PRAM (a few times) -- so that's probably not the culprit.

DVD Drive bristle problem

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