DVD drive does not burn/erase rewritables - Satellite P100-347

Hello,
I have purchased a Toshiba Satellite p100-347 PSPA6E laptop. It has a DVD Burner with model number: HL-DT-ST DVDRAM GMA-4082N (firmware pt06). It has capabilities to burn all types of dvds (please see example using dvdino: http://tinyurl.com/2hbpqv ).
However, i cannot rewrite on my Maxell dvd+rw (1.4x speed) dvd. everytime i go to a software application to erase a dvd i've written on, it says format not recognised. For example Nero says "This disc is not rewritable and therefore cannot be erased. Please insert a rewritable disc".
The disc is rewritable because it says on the cover and also it burns on my friends rewritable dvd burner :(
Please can someone help :( i am really stuck and it would be much apreciated
Jas

Hello all,
thank you for your replies. Still no luck wth DLA :(. i installed DLA and i get the message 'write-once media such as CD-R or DVD-R is not supported by DLA' even though the dvd is a MAXELL Dvd+RW.
Now here is the strange part. I just borrowed a friends dvd external rewriter which burns the maxell dvd i have been using... it seems like that does not work on my laptop either now and works fine on my friends computer. perhaps it is not the dvd burner that is the problem but some setting on my pc. can someone please help :(.
JAs

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DVD drive does not burn/erase rewritables - Satellite P100-347

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