DVD Drive doesn't detect DVDs on Satellite 1900-303

My CD-RW/DVD drive is refusing to play DVDs, acting as though there is no disc in the drive no matter what I try. I haven't used the machine regularly in a while and have just started to discover this.
It also has a problem with burning to blank discs, if that's of any interest. I've bought a lens cleaner but it will not work as the laptop still doesn't recognise the disc. Also, I've never fiddled with the region control, and have already tried re-installing the driver, but to no avail.
It's a S1900-303, model number PS192E-00G1N-EN.
Any help anyone can give is very much appreciated, this is really inconvenient.
Thanks a lot.

Hello guys
First of all if there are any problems with CD or DVD burning you have to test different CD or DVD. Not every CD or DVD is compatible and can be used in the drive.
Therefore check different CD/DVD from different manufactures.
But if the drive will be not able to burn or read any CD/DVD so I assume the drive has a malfunction and only the device replacement could help.
@Judith: You unit seems to be new and the warranty should cover the drive replacement.
But before contacting the ASP in your country check the different medias.
In the user manual you should find a list with compatible and tested CD and DVDs.

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