DVD drive doesn't recognize blank DVDs or allow burns

I got a 20", 2.4 Ghz Intel Imac not too long ago, with Leopard already installed. I'd been using Parallels or Boot Camp to do all by DVD burning in Windows until recently. The first time I tried to do it in OSX 10.5.1, it didn't work right. The DVD icon does not show up on the desktop, though it's acknowledged when it's inserted, and a box pops up asking for me to perform an action. But I can't get it to burn a simple data DVD through disk utility, or even in DVD Studio Pro. I saw other threads about this, wondering if anyone has a solution. A file ending in .plist was mentioned, that you should move from its folder if you find it. I didn't find it. What else can I do? Works fine in Windows through Boot Camp or Parallels, and once a disc has something on it, it'll show up when put in the DVD drive. It's only blanks that are "invisible".

You issue sounds similiar to all of us in the other chat thread. Go to "MATSHITA superdrive has died" and post your comments there, perhaps more people post, it might get Apple's attention.

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DVD drive will not recognize blank DVDs after upgrade to Lion.

It finds burned DVD/CDs but not blank ones. Disk utility partially sees blank dvd, gives option to eject it, but will not allow eject it. Finder does not see it at all. have to restart to have it eject. Tried different DVD's (Manufactures and -R / +R, etc). Have followed recommendations on resets and have even reloaded the OS. This problem started immediately after upgrade from snow lepoard to lion.

Repairing permissions yes. But in my head, if everything is working fine for it, just won't read Blank media, could it be a software thing?
I'll give it a shot in a few hours

My DVD drive won't recognize blank DVDs! Hayilp!

Hi, My 17" G4 Powerbook recently stopped recognizing blank media when I insert them, there's some whirring noises for about a minute and then it spits them back with no dialogue whatsoever. Please help.
Many thanks in advance,
Max

I'm having the same problem and am really trying to burn some large .iso files. ***?

Tecra M4 - DVD drive doesn't recognize any disk under Vista

Hi,
after the installation of Vista my dvd drive doesn't recognize any disks !
No upgrade from XP! It was a clean Vista installation.
I found several links about the registry entries upper and lower filter this entries doesn't exist in my registry under the class CDROM.
I tested the drive under XP it works fine and recognizes everything.
Drivers are correctly installed no problems in the device manager is prompted.
So i have no idea how to get it working, seems to be a Vista problem
Could any one help me ? I'm really frustrated about this
Thanks for your help

Maybe this helps:
- Remove the CD/DVD drive from the device manager.
- Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Then reboot the notebook
But what happens exactly? What disks are not recognized?

Pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem?

My pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem? I am running Win 7 home premium 64 bit.

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
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Dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

Hi,
Here's one option you could try as it will give a good indication whether the problem is with Windows or a Hardware issue with the optical drive itself.
Create a bootable Ubuntu CD
The Ubuntu CD you create should run as you boot the notebook ( ie outside of Windows operating system ), so if this will not run, the problem is almost certainly a Hardware issue with the DVD drive
On another PC, follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run from the CD. The 'try it' option does not need to install on the Hard Drive, it just runs from the CD.
http://www.ubuntu.com/desktop/get-ubuntu/download
Let me know if this will run.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

This Question is at least 2.5 years old. But still an issue. I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

iTunes does not use the .xml it uses the .itl
If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

DVD Drive Doesn't recognize Media Disc

I have an Envy dv7. Product # B6B75AV. DVD drive hpBD MLT UJ260
I have a program that will copy a dvd from the source, dvd drive #1, to the target same dvd drive #1.
When it is done copying the disc it ejects the original and asks to have a writable media disc inserted.
When I insert the DVD the drive doesn't recognize the blank dvd, keeps asking for it, and when I put it in, it spits back out saying to insert a writable disc. I have used the blank DVD+R for burning other things so it should work. I tired putting in 4 different blank discs to make sure the disc was ok.
Is there anyway to find out for sure whether this DVD writer uses DVD+R or DVD-R?
Any help will be appreciated.

Hi,
You can view all the media capabilities of your optical drive using the free application on the following link.
http://www.vso-software.fr/products/inspector/inspector.php
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD drive does not recognize blank media

I have a Matshia DVD-RAM UJ-841S DVD drive, that will not recognize blank DVD media. This has been going on for a while now, so I don't know 'what has changed'. It will recognize/burn CD's, will play DVD's, but will not recognize blank DVD media. I have tried reinstalling the driver, tried different types of high quality media (Verbatim, Memorex etc). I have burned many DVD's in the past, this drive is (was) capable of doing it (despite what Microsofts FixIt programs says). I'm not terribly techy, so if it is a registry problem you'll have to explain it very carefully.
Thanks,
Rodney

I HAVE BEEN HAVING THE SAME PROBLEM. I CAN BURN TO MY COMPUTER - COPY A DVD - BUT CAN'T COPY TO A BLANK DISC AND HAVE TRIED ALL KINDS OF MUSIC DISC???
NEED HELP ALSO.
SHAROON

DVD RW drive can't recognize blank DVDs

I'm having some difficulties getting my PowerMac Tower DVD RW drive to recognize blank DVDs. I'm able to burn and read CDs with no problems, and I can read DVD movies as well. However, when I insert a blank DVD+R (Memorex DVD+R 8x 4.7GB), the drive spins on and off and after 30s or so, it spits the DVD out with no error. Any idea what the problem is?
System Profiler shows the following info:
SONY DVD RW DW-Q28A:
Firmware Revision: KAS7
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
PowerMac Dual 2.7GHz G5 Mac OS X (10.4.6) 4.5GB RAM

I agree that another media brand is in order. Memorex does not make quality media and this may be the problem.
TDK and Maxell make highly regarded media. Princo is labeled as "3rd class" by the DVD Media FAQ at digitalFAQ.com.
I use TDK almost exclusively and have yet to have a bad burn.

Drive doesn't recognize ANY DVDs or CDs?

Can someone explain real simple stupid like how to try to get my DVD/CD player to recognize disks again. I have a PIONEER DVD-RW DVR-103 in my G4 am using Tiger 10.4.3. After installing Tiger my computer has fallen to pieces and this is the last one. Now I am seriously considering cleaning out the entire machine and starting anew as I have a G5 on order. Problem is how can I even reinstall is my DVD drive won't recognize any disks? It spins and spins and spits out the DVD. It will read nothing.
Thanks, Steph

One day the Pioneer DVR-106 drive I had in my G4 MDD stopped working it would accept disks. I tired everything. calls to apple care didnt help since this was an upgrade I added. I read everything on every site.
finally took the drive out of the computer and as I turned it over I heard a rattle. it had never rattled before. A search of posts on www.xlr8yourmac.com lead me to a posting about parts inisde the drive failing and in some cases some miniscule part could cause the drive to fail to read any disc. I was at my wits end and decided what the heck I was planning on Buying a new DVD-R drive anyway, so I opened the puppy up. I put everything out on my white utility table and took care to track every screw. To give me a reference point to how the drive looks and works I took apart a different CDROM drive that no longer worked. I noticed both units were similar internally.
well to make a long story short the culprit was a piece of dust that had got onto the Laser Lens and a piece of metal, some spring that lodged itself near the midle. It was magnetized and stuck to the drive middle area. I took the piece out and crossed my fingers. put it back together and decided to put it in an External 5.25" FW400 case which i have a few siting around for when I pull old HD's. Plugging in the now external Pioneer DVR-106 the unit turned on a-ok and voila the Mac recognized it and was able to read every DVd and CD and perfomred a succesflu burns for many DVD data discs and Audio CD's.
I posted my experience on xlr8yourmac.com and I am pretty sure I lucked out. But hey worse comes to worse, you can always pop that puppy open and see whats there. never know.
good luck anyway and you probably just better of to buy a new OEM Pioneer Superdrive, OWC aka macsales.com has some good bundles also Newegg.com has better deals for people who just want the Bare drive sans disks, cables, etc.

MacBook DVD drive no longer recognizing blank DVDs

I thought I'd do some DVD archives of photos (using a Burn folder) and popped in a blank DVD (from a stack of blank DVDs that I've been using for a while).
Lo and behold this message popped up:
"The disc can’t be used because the disc drive is not supported (error code 0x80020025)"
I've done burning without problems on 10.5.x and this is the first time I've tried since upgrading to 10.6.
It seems to be a relatively common problem with no clear fix?

About this Mac reveals:
MATSHITA DVD-R UJ-857D:
Firmware Revision: KBVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: TTH02
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x, 2x, 4x, 6x

Drive no longer recognizes blank DVD's since I've upgraded to Snow Leopard

Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
MATSHITA DVD-R UJ-875:
Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: RITEKF1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 2x, 4x, 8x

Try repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238

I installed Lion, now my dvd drive doesn't recognize any files on dvd. Please help.

I'm a photographer with tons on images on dvd and my dvd drive now doesn't recognize any files on any of my dvd's. Help!!!

After 3 trips to the Apple store this week, the issue is still unresolved. The photo dvd's open just fine on Snow Leopard, but are not recognized at all on Lion. I'm guessing since the DVD's were originally burned on a PC, they will no longer work. After finding out that PowerPC is no longer recognized by Lion and I can no longer use Nikon NX2 (Photo editing software), I will be re-installing Snow Leopard. According to the Apple store in Lancaster, Pa. there is no refund available for my Lion purchase. I have a ton of photo DVD's, most of which will not open since I've only recently switched to an IMAC system. It has made me think about returning to the PC world. I'm VERY unhappy with these developments and I really need to re-think my computer situation. I don't do much else besides photography. My purchases and time spent with my IMAC has aparently been a great waste.

Macbook pro dvd drive spits out fresh blank dvd

I have a macbook pro with Lion installed
I am trying to write a DVD, but everytime i put a blank DVD it spits it out after 15 seconds or so, doesn't even recognizes as a blank dvd.
This is the details of my dvd drive
MATSHITA DVD-R   UJ-868:
Firmware Revision:          KB19
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:          CD-TAO, CD-SAO, DVD-DAO
Media:          To show the available burn speeds, insert a disc and choose View > Refresh

A fine lense cloth (for cleaning eye glasses) wrapped around a flat piece of credit card shaped plastic gently inserted and brushed once to the left side seemed to capture plenty of dust from my late 2008 MacBook Pro's Superdrive. Now DVDs work again and stay in the drive.
Sometimes the simplest solutions are the best.

DVD drive doesn't recognize blank DVDs or allow burns

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