DVD drive is initiating "safe to remove hardware" by itself

Hi. I am getting the following 2 error messages. I just did a clean re-install of Windows 7 and for the first 3 weeks I had no issues at all (could be unrelated). I am not initiating anything. My laptop is doing this by itself. It just randomly on its own
tries to remove my DVD-ROM. Then it is unable to do it b/c the device is still in use. I have tried searching for this issue and cannot find any other threads. It clicks and beeps and does this all day long - it interrupts my work. The DVD player works just
fine, and when I right-click Properties - it says driver is up to date and device is working. So there appears to be no issues with the device itself... rather that my computer is operating in phantom mode - trying to safely remove hardware on its own that
I am not trying to remove. I have actually gone ahead and removed the DVD drive just to see if it would help, then put it back in, and the problem persists. I am running Window7 64-bit OS. Please help me stop this annoying problem! Thanks!
error 1: "safe to remove hardware. The HL-DT-ST RW/DVD GCC-4247N ATA device can now be safely removed.
error 2: "Problems ejecting HL-DT-ST RW/DVD GCC-4247N ATA device . Windows is unable to stop the device.... Close any programs using this device and then remove it.'

Hi,
The reson why I share KB555665 with you is that we can refer to the instruction to use Process Explorer to view what happened with the drive. We can view the detailed process of the drive and find out what is handling\controlling it.
Or there may be some hardware or software that is interfering with the CD or DVD drive. You can test this after restarting your computer in a clean boot state
http://support.microsoft.com/kb/929135
If this issue disappears in this mode, then we can go on to find out the cause. Detailed instructions about How-To are included in KB 929135
Yolanda Zhu
TechNet Community Support

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