DVD drive no longer supports as many media types

Hey guys
I recently had a serious problem with my MacBook Pro, only solution was to back my stuff up and do a fresh install and start all over again. Everything went fine, but I noticed just now in the system profiler, that my optical drive (MATSHITA DVD-R UJ-875) now only supports CD/DVD write to -R and -RW discs, and I know for a fact that before I did the new install, it supported a couple of other types, including +RW. I'm still hunting for a cause/solution to this, and will post anything I find, but in the meantime, any suggestions would be very much appreciated.
Glenn

Try a PRAM reset:
http://support.apple.com/kb/HT1379

Similar Messages

C00D118E: You device is using an outdated driver that is no longer supported by Windows Media Player

Hi,
I have Treo Pro trying to sync with my library in WMP 11... I'm getting error "C00D118E: You device is using an outdated driver that is no longer supported by Windows Media Player"... Tried to install pTune with no luck... Tried to Google it with no luck...
Connecting the other device "i-mate Ultimate 9502" with no issues even using same memory cardin Palm Treo Pro...
My temporary solution is to put the memory card in the 9502, sync my multimedia files and then reinsert it in Treo Pro... You help is highly needed and appreciated...
Abutaleb
Post relates to: Treo Pro T850U (Unlocked)

I have searched the internet and have found the following regarding your issue.
http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx?&mpver=11.0.5721.5145&id=C...
Try using the steps in the article to see if you can resolve the issue.
Post relates to: Palm i705

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes

After recently installing itunes on my new PC running windows 8, the CD/DVD drives no longer works, gives a code 19 message. Seems itunes is impacting the registry of the DVD drive. What is best solution to keep running itunes normally in the future & get the CD/DVD drive working again? if I delete the upper / lower registry keys what other functions are impacted? I see others say itunes asks for a reinstall...then same problem all over again! THX

Have you revieved this support document?
TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
tt2

Updated to Mavericks:cd/dvd drive no longer works since update. How do I fix this?

I updated my macbook pro with the Mavericks update last week. Since then, my cd/dvd drive no longer works.
It worked until I did the update. How do I fix this? Can I delete the update and if so how do I do that? or
is thiere a fix for this?

1. Reset PRAM. http://support.apple.com/kb/PH14222
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
Best.

CD/DVD drive no longer reads music CD's after 10.5.6 upgrade

After going through the 10.5.6 upgrade, the MATSHITA DVD-R UJ-857E on my 2.16 Intel MacBook is no longer recognizing music CD's. Bought 3 new CD's just before upgrading and they aren't recognized now, as well as older CD's I own. DVD's and software CD/DVD's seem to work fine however.
Any ideas on why and how to correct the issue? Is there a firmware update for the Matshita DVD drives used by Apple?
Thanks in advance
Joseph
MATSHITA DVD-R UJ-857E:
Firmware Revision: ZB0E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

My G5 iMac was doing the same thing in the early months of 2008, and it wasn't till June that I discovered the drive itself was going bad. I could burn a disc, and when it finished, it wouldn't mount. I would reboot, and while the disc would then mount, the iMac said it was not the proper format. (Even though it was just burned on the Mac).
A new drive eliminated this problem, so I would ask, how old is your computer?
Mine was a little over two years old when it started this, and it took four months to completely die on me.

DVD drive no longer shows up

I got a HP Pavilion g6-2392nr a few days ago and today I decided to create some recovery disks. This is Windows 8.1 I should mention. I created disks 1-5 but when I put a dvd in the drive for disk 6, it kept waiting for me to insert the disk. I tried another disk and it also could not find it. So I cancelled the creation of the recovery media and restarted. When I logged back into Windows I attempted to read another disk, just to make sure it was working, but the drive never appeared in the file manager, though I do hear it spinning up. After this I attached my usb dvd drive and tried to finish the final disk. This seemed to finish but then it told me to insert another disk. Anyway, when I look at the device manager the only driver I see is the usb DVD drive, but no drivers now seem to correspond to the integrated one in the laptop.
Does anyone know why this might suddenly happen after hours of working fine? I am getting very frustrated because this is just another in a long line of problems I have been having since getting this computer.

Okay, eventually I found a suggestion in one of the troubleshooting guides that indicated that I should remove the battery and power, shut down for 10 seconds and restart. This worked. What I want to know now is, why would this work, and should I still be concerned that there is a problem with the drive?

MacBook DVD drive no longer recognizing blank DVDs

I thought I'd do some DVD archives of photos (using a Burn folder) and popped in a blank DVD (from a stack of blank DVDs that I've been using for a while).
Lo and behold this message popped up:
"The disc can’t be used because the disc drive is not supported (error code 0x80020025)"
I've done burning without problems on 10.5.x and this is the first time I've tried since upgrading to 10.6.
It seems to be a relatively common problem with no clear fix?

About this Mac reveals:
MATSHITA DVD-R UJ-857D:
Firmware Revision: KBVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: TTH02
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 1x, 2x, 4x, 6x

Internal dvd drive no longer plays idvd burned projects

My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
If cleaning won't help, am I better off going to apple and having it replaced, or simply buying a compatible external drive? If an external, any recommendations?
Thanks!

You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
When you have cleaned the Superdrive, do a bit of maintenance:
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html
Then reboot your Mac and try burning a DVD again.

Dvd drive no longer recognized

My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?

wsj28 wrote:
My dvd drive is no longer recognized in my HP Pavilion dv9000 notebook. Do I need a new driver? How do I get it?
Hi,
The driver is in the operating system so you shouldn't need any. Can you see the optical drive in the Device Manager??
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

DVD drive no longer seen after 10.5.1 upgrade

I upgraded to 10.5.1 on my G5 dual 1.8GHz mac and on reboot the DVD drive is no long visible to the operating system.
The drive was working the moment before I did the upgrade doing an install of iWork.
Now when the system boots, the DVD drive is on visible in System Profiler or Disk Utility

It seems as though the problems are multiplying. Other programs are acting funny now - I had to force quit iTunes yesterday and then the Finder froze. Keyboard response was nil, so I couldn't Force quit the Finder, so I had to resort to more drastic measures. It took two reboots to get things running again. I'm going to review some other threads to see if there are any clues there, then probably wipe the hard drive and do a clean install if nothing else seems to address the issue.

CD/DVD Drive no longer reading discs

HP Pavilion g6-1b50us Notebook PC
Windows 7 64-bit
I've only had my laptop about a month and a half. To transfer items from my old laptop to the new one, I used the CD/DVD drive to copy items over. It worked beautifully at that time.
Tonight, I went to install a new program I just received. Its on CD-ROM. I placed it in the drive, it popped up with the "run or open" prompt. Pretty straight forward and normal. I clicked run/install and... the drive started making noises like it was either off balance or hung up or... something. After waiting much longer than it should have taken to read the disc, I just clicked the button to open the drive (and essentially cancel the install). No problem, the disc slowed like normal and the drive popped open.
Hmmm... So I did a reboot. Tried again. The run or open prompt came up. I canceled it this time, and went into the computer and right clicked the CD/DVD drive (where it showed the proper title of the disc) and clicked open. IT made the weird noises again and... nothing. I closed out the computer prompt, tried to open the drive again to stop it, and this time i had no luck. It just... sat there. So I ended up doing reboot.
Reboot. Got the disc out. Decided to try the disc in a different computer. Maybe I got a bad program. Nope. It worked like a charm, ready to install elsewhere.
I went BACK to my HP, tried the disc a third time. This time... nothing. No prompt. I went into Computer. No CD title in the CD drive. I clicked on it, and it started spinning (again making the weird hung up/off balance noise) and eventually came back saying there is no disc in the drive.
My various steps to fix things have included:
-- making sure all the drivers, BIOS, etc. updates are installed. All are up to date.
-- Did a system restore point a couple weeks back to see if that helped. No luck. Undid the restore point.
-- Microsoft Fix-It thing. Couldn't do anything because it would never read that there was a disc in the drive in the first place!
-- Did HP System Troubleshooting. Same problem as the Microsoft Fix-It EXCEPT when I used a blank CD-R.
-- Eventually did get it to also read a DVD-R disc. Seems willing to write to disc, but not read???
-- Uninstalled the DVD/CD drive in Device Manager. Let it reinstall the drivers on its own.
-- I've tried an audio CD, a video DVD, the program I am trying to install, and the blank discs. The only things it will read now if the blank discs. (And even then, it takes a few minutes to do that.)
In device manager, it is listed as "hp DVDRAM GT31L SATA CdRom Device."
I'm at my wits end. ANY suggestions I've not tried? Frankly, I NEED to install this program to do my job. This needs to be fixed, like, yesterday.

It is a bad piece of hardware. You have eliminated all other possibilities. You need to replace the optical drive. In the meantime you can install the software across a network by making the optical drive on another computer within the network shared and access the files on the disk from the laptop. Or you can get a usb dvd drive or you can copy the contents of the cd onto a flash drive and install from there.

CD/DVD DRIVE NO LONGER SEEN ON LAPTOP

Have a HP dc4223cl with a Mat**bleep**a uj840d. As of today, drive no longer seen by system. Device manager states driver is O.K. but device is not attached? Best way to find drive and re-install?? Thanks

Dear cmex,
Try this CD DVD Problems-Solutions...
still can't solve ?.. please inform here..
Good Luck....

Equium L300 CD/DVD Drive no longer reads disks

There is already a thread with a similar problem to this with a different model, but it seems to have died.
The CD/DVD drive on my Equium L300-148 now refuses to read disks. It seems to burn them still, which is strange.
That must mean the laser has not burnt out, and the drivers seem to be working correctly.
I can see the drive in Explorer and I can eject it with the context menu.
I have tried a "Disable" then "Enable" in the Device Manager, but I have not tried uninstalling the drive then restarting.
Any help would be apreciated.

Hello
To make things clear: there are no much options you can try. You can try to remove optical disc drive from device manager and restart the notebook. The drive will be recognized automatically and the drive will be ready for use.
Can you tell us more about this issue?
Which formats you have tried to open? DVD movies, music CDs, different data files?
Is there some error message?
If you don't have external HDD you can save all important data onto empty DVD medias.
Of course the best way to check functionality is to set factory settings again, but if you don't want to do this it makes things more complicated.
What you can do is to contact nearest service provider. They can install recovery image on separate HDD and test the functionality. If there is some serious problem the drive will be replaced for free (if the warranty is still valid).

DVD Player no longer supported ?

After a clean install (now on OSX 10.0.4), my DVD Player is not supported in my classic environment ? It no longer autolaunches and I cannot even manually launch it ! Be very grateful for some advice.
G3 iBook 500 Mac OS X (10.0.x)

After a clean install (now on OSX 10.0.4), my DVD
Player is not supported in my classic environment ?
It no longer autolaunches and I cannot even manually
launch it ! Be very grateful for some
advice.
G3 iBook 500
Mac OS X (10.0.x)
OS X 10.0.x was not, and is not, ready for prime time. It has lots of problems. I'd move to 10.1 at the very least if I were you. I'd also have at the very least 192MB of RAM in my machine, 224 better, 256 better still. 10.0.x and 10.1.x will run on as little as 96MB (they won't install with less than 128) but you won't like the performance you get with less than 160. (You won't like the performance you get when running 10.0.x, period; the phrase 'snail-like' comes to mind. Running 10.0.x in less than 160MB makes that more like 'snail trapped in amber'. And, as Classic runs slower than OS X itself...)

Satellite L505D-S5983 DVD Drive no longer works

Don't know how long ago this problem started, but whenever a cd or dvd is in the drive, the light flashes on and off. If you double click on the dvd drive in windows explorer, it takes a long time trying to read it, then says no dvd/cd in drive. Anyone else have this problem?

You're welcome - good to hear it's Ok
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD drive no longer supports as many media types

Similar Messages

Maybe you are looking for