DVD drive no longer works

HP Pavillion dv9812us VistaService pack 2 32bit.
DVD no longer works. It isn't listed in device manager to enable driver reload or update. E:/ letter also is no longer there when using windows explorer.

You're welcome - good to hear it's Ok
All the best,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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    You're welcome - good to hear it's Ok
    All the best,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    Hey, I would first try to take out the drive and "clean" the contacts on the drive to ensure it's connected. I'm pretty sure you can find videos/guides on how to take out the drive (shouldn't be too hard), there should probably be few screws that you would need to take out and then simply pull out the drive. If it's still not recognized, you can probably order the same model drive from amazon/ebay. All you would have to do is to simply put in the new drive in. 

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    Welcome to the HP Forums.
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    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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    You're welcome - good to hear it's Ok
    All the best,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • What can I do if my CD or DVD drive doesn't work properly in Windows 8?

    QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
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    Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
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    Connect the other end of the AC adaptor to your computer.
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    Microsoft Fix-it
    Your computer may exhibit one or more of the following symptoms:
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    The media in your CD or DVD drive cannot be read
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    Contact Customer Support
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    See this Microsoft article - http://support.microsoft.com/kb/314060/en-us  For ways to fix manually
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    (these are from the Microsoft article)
    Resolution 2: Use the CD/DVD Fix it troubleshooter
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    The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                    This troubleshooter fixes many problems. learn more
    Run now
    Windows 7, Windows Vista and Windows XP
    The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                    This troubleshooter fixes many problems. learn more
    Run now
    If your problem is not solved, try the next
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

    I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

    A reply to similar question (Q & As , in product page Apple Store) says:
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    If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
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    Hopefully this helps.
    Good luck & happy computing!

  • DVD drive won't work after Mavericks upgrade

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    Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
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    Methodology to protect your data. Backups vs. Archives. Long-term data protection

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    My DVD drive isn't working properly. Is there another way for me to install Snow Leopard? I didn't see a digital download of this software in the Apple Store.

    Another computer or an ext CD/DVD player are your only options.

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