DVD drive not accessible

Ever since upgrading to iTunes 5 w/Quicktime, my DVD drive is not accessible. When I go to My Computer, clicking on the DVD drive gives an error message "E: is not accessible. Incorrect Function".
I know it is related to Quicktime, because when I uninstalled it, everything was fine (but then of course I can't use iTunes). I also tried using Quicktime Alternative, which seemed to help at first, but now I have the same problem again.
Any suggestions? If I do a system restore back to before the upgrade, all is well, but then I have no iTunes library.
Thanks!

:-(
I reinstalled Roxio (version 8) and no changes.
Also uninstalled it and ... no changes
The thing is that the symptons are different from the MS issue report: if there is a CD I can access the CD, view it, copy it, etc... what Icant do is drag and drop.
Seems really a motherboard related problem, because it was not there befoe: does it have to do with Jmicron?
thanks
luis

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