DVD Drive not recognized/Reinstall of OS 10.3.9 - No install disc(s)??

I have an iMac G4, single 1.25 GHz currently running 10.3.9. After a recent bout of trying to install additional RAM and the Superdrive failing and needing to be replaced suddenly the new DVD burner I had installed to replace the original Superdrive isn't being recognized by the iMac. It will play DVDs put in it (commercial or previously burned) but it will not allow me to burn new content, either files or through iDVD. The computer guys who installed the new DVD drive tell me some of the system pathways (or similar such language) that recognize the drive have been messed up and the easiest way to go would be to reinstall the overall system.
First, I'm curious if there might be an easier solution to try and get the iMac to re-recognize the new DVD drive for burning. And that's in large part because . . .
Second, I can't seem to find the computer install discs that came with my computer some five years ago. I have the OS 9 disc, which doesn't help me, but the OS X disc is no where to be found.
I've seen some other posts with suggestions on where to find versions of Panther and Tiger to buy. If I have to buy one of those I will, but I'd really just like to be able to restore my system's previous functions.
Thanks for any help you can offer!

missalee:
First Repair Disk Permissions in Applications > Utilities > Disk Utility.
Then try Patchburn
Hope it helps.
cornelius

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