DVD drive rejecting dvds

Hi
I have a MacBook pro 13" and when I insert a DVD it spins it around a bit then kicks it out. If I reinsert it then it will sometimes work, sometimes not, sometimes it takes up to three times inserting it before it will play it!
This happens with brand new DVDs that I brought yesterday and with older ones I have used in the past... Any ideas? It's a hard sort of thing I imagine to convince AppleCare of?

HL-DT-ST DVDRW GSA-S10N:
Posted at several other threads on the same topic:
Last night I grabbed a can of compressed air - the type sold at office supply stores with the long plastic nozzle.
Blasted into the slot - AFTER shaking the can and test blasting to make sure no propellant was spraying from the can - and first DVD-R afterwards was recognized and I was able to complete a burn.
Second test DVD-R was mounted on the desktop as a blank and ready to roll, as it should.
Worth a try, but make sure the can is held upright and use it only after clearing the spray lines of any propellant.
Bring the CD slot to the edge of the table so the nozzle can be inserted level with the cd mechanism.
Quick bursts of blasts at different spots without bumping into anything.
Probably better not to hold down on the trigger - repeated short blasts, at least initially, might be more effective.
Hope this helps.

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Thanks. No, it was from an old BBC television series. But maybe I jumped the gun. It has now (first DVDs after new installation of disc drive) rejected three (an old Japanese movie, the American TV series Beautiful People) and accepted three (a BBC TV series, and 2 old English movies) - all of these are from the local library.
HL-DT-ST DVDRW GA32N:
Firmware Revision:          KE06
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
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Reads DVD:          Yes
CD-Write:          -R, -RW
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Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:          To show the available burn speeds, insert a disc and choose View > Refresh

Dvd driver rejects disk without reading them

dvd/cd driver reject disks witout reading them.
the system or the macbook has been re-installed.

Hello
I had the same problem with my PowerBook.
It needed a replacement optical drive installing. The problem often relates to the eject mechanism.
You could try cleaning the drive.

HT3964 I'm having issues with my DVD drive rejecting discs.

I tried using the reset and it didn't help. Anyone else have the DVD drive reject any discs put in? If so how did you get it fixed? Any help would be appreciated!

Any and every?

DRIVE rejects every cd/dvd!

Hi All,
I recently had my Powerbook start rejecting all discs. I insert the disc, it appears to be trying to read it.. and then it ejects it. It never appears on the desktop or anything...
Any help out there?

Fair enough, and I appreciate the info; I will only purchase quality discs in the future. For software, I use Toast Titanium 8.0. I re-ran a simple burn and got the following errors:
"The drive reported an error:
Sense key = HARDWARE ERROR
Sense Code = 0x09, 0x09
TRACK FOLLOWING ERROR"
"The drive reported an error:
Sense Key = MEDIUM ERROR
Sense Code = 0x73, 0x04"
"The disc failed to be written."
The drive will now not accept the same "blank" DVD, and has subsequently spit out other blanks.
One thing I did fail to mention is that I switched btwn US and European DVD codes this summer, but switched back at the end of the summer. Could this have a lingering effect? As I recall, this problem occurred before the summer anyways. Cheers.

Combo Drive rejecting some DVDs

My system: Mac Mini Core 2 Duo with Combo Drive.
Some DVDs have been working fine. I have checked around 10 or so earlier today which worked fine, although in a few cases I did hear particularly loud sounds coming from the drive, which I'm not used to hearing from an otherwise relatively quiet drive.
But I've just encountered a disk which the Mac ejects immediately. That isn't always the case -- sometimes it doesn't eject it, and it shows up as a blank recordable CD (yes, a CD. Go figure.) Just now I tried the same disk again, and this time it shows up in Finder as a DVD but DVD Player still refuses to play it. Which of these behaviours I get seems to be purely chance, more often than not it just gets ejected straight away.
I initially thought it might be a bad disk but on testing all subsequent disks from the same series, the same occurs. Interestingly the first of the four has no problems, and plays through as expected.
I have tested the same disks against my MacBook Pro, and verified that they not only play, but that there is no issue accessing any of the data on the disk -- I can copy the contents to a folder with no problems at all. Move the disk back to the Mini and bam, rejected again.
Just now (to gather more information, check more stuff) I put the first disk back in again and that worked as expected again. And now the second disk is recognised as what it is by Finder, although the DVD Player still claims it's an unsupported disk (go figure...)
Anyway I wanted to know if this behaviour had been seen by any other Combo Drive owners in the past, whether this commonly happens with certain DVDs, or whether it's a problem with the particular drive in my unit in which case I will get it fixed.
Or maybe the disks are faulty in some way which the MacBook Pro is more tolerant with? :-/

(phone only... what is this, 1995?)
If you are within reach of an Apple store, call there and make an appointment at the genius bar. Free support for all, whether in or out of warranty.
whether it's possible to upgrade to a SuperDrive
If your system doesn't have one, it's certainly possible to replace the internal with a superdrive, but to be honest I would not advise it. Having Apple do this would be expensive, though there are bare drives for the user to upgrade themselves at OWC (http://eshop.macsales.com/shop/mac-mini/superdrive/) amongst other places. However, these slot-loading burners are rather more fussy than external devices have tended to be, so it may be a better bet to simply add a Firewire external (http://eshop.macsales.com/item/Other%20World%20Computing/VLFWU2D112/ for example)
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As of late, my optical drive has been increasingly hit-or-miss with accepting disks (DVD or CD). Often times, when I insert a disk, the drive attempts to read it, unsuccessfully, for about 10 seconds, spinning up and then stopping multiple times, before finally rejecting and ejecting the disk. At first, this only happened with a single DVD that was very scratched up anyway, so I didn't think it a major problem. However, my drive has over time started rejecting more and more disks until now, when my drive won't even accept blank CDs, and I'm lucky if I can get an audio CD to read properly, regardless of how much it has or has not been used. There are even some disks that will go in one day but might be rejected another, but seeing as some disks that my computer accepts are more scratched up than others which it rejects, I really don't know what to think anymore.
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Is that with the Install DVD inserted?
Tough without a Tiger Disk, but try fsck...
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http://docs.info.apple.com/article.html?artnum=106214
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Thanks for your reply Michael.
I did try option-command-p-r but I could not get it to change anything. Then, I thought I would check the warranty.
I am a lucky person, it is still under extended warranty until 18th of this month. So I have booked it in to our local Apple shop, next Tuesday.
I will post the outcome.
Thanks again.

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Hi Mani,
welcome to macbook forum,
try to reset PRAM and PMU:
http://docs.info.apple.com/article.html?artnum=303319
http://docs.info.apple.com/article.html?artnum=303234
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update your hardware and software, and do another repair permission after that.
IF problem persist, visit apple store nearest you and let them check it for you.
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problem fixed!
see the following link for an easy solution.
http://discussions.apple.com/message.jspa?messageID=1186155#1186155

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http://artkast.smilax.org/100
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DVD drive rejecting dvds

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