DVD drive Satellite A660 ST2GX1

I have a Satellite A660 ST2GX1. I am getting a error message for the DVD driver that the config info in the registry is incomplete or damaged. I tried to search for update drivers on line but it came back as up to date. How do I get it to start working?
Solved!
Go to Solution.

If you just boot to see if it works and don't proceed (what we were going to do), nothing is affected/replaced. We just want to know if the ODD functions properly.
If you proceed to the recovery, you should restore the hard disk to its original out-of-the-box contents. In that case, everything on the drive is replaced, including the master boot record and the recovery partition.
It's faster, BTW, to restore the laptop directly from the recovery partition. See the section Recovering the Internal Storage Drive, which begins on p. 61 of the User's Guide.
Satellite A660 Series User’s Guide
Use of the recovery discs is on p. 73.
-Jerry

Similar Messages

Satellite A660-ST2GX1 freezes

I have a Satellite A660-ST2GX1 it freezes sometimes. Sometimes while running a program. Sometimes while on line viewing videos. Is there a repair for this? The only option I have when this happens is to power off by holding the power button until it powers off. Nothing works when it freezes not even task manager.

it's overheating (vents blocked with lint, will cause the SYSTEM top slow, or even halt ,by DESIGN)
is it? (all lock at 90C temp CPU)
the system is virus infected are your AV updates current, did you do a full scan after?
are you or windows updates current? or is it doing that now and hogging all rescources as windows loves to do. (bad )
it can be easy or hard, to find the truth takes troubleshooting skills and tools
got tools?
take it to geek squad. they will fix it.
but is expensive.
do you wish to guess, or test.
that is my motto.
and is key to all solutions. one way saves time. (test) and guessing pain time,, labor and buying parts not bad.
my nut sell, ways. (YMMV or your posters my vary, no matter)
if not overheating, open my USB stick box and take out my live boot windows PE test stick or my live linux test stick.
if it runs perfect, yes?
I then condemn HDD or OS. (all else works so.... bingo) done 1000s. (hands on, not bench racers)
testing the HDD takes more tools
fixing the OS, is a long and hard process. can be near endless.. if infected.
some folks just reload windows, if no data content is your HDD. 1hr time lost, if you take a nap ,zero.
HDD or SSD, what eva.

How can i reinstall cd/dvd drive - Satellite P100 PSPAD

Hi
I have Satellite P100 (PSPAD), and my cd/dvd drive (I dont know how or when) suddenly disappeard, it does not appear in my computer or device manager,
I tried this but coul not find the lowerfilters so i delite the upperfilter and restart the computer but that did not work.
So can I reinstall it somehow and how do i do it?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2.
You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values.
To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

Hi guys
Just one question;
Are you able to boot from the bootable disk like Toshiba recovery disk, Windows XP CD, Vista DVD or Linux live CD???
If yes, then you should try to reinstall the OS.
If not then this would mean that the CD/DVD drive malfunctions.
*@BlackJack_1*
You said the CD/DVD drive has been recognized by BIOS.
Do you see the whole CD/DVD drive title/name or you can see just the CD/DVD drive option.
You should also test if you can boot from one of the mentioned disk and to ensure that this is not a hardware issue!

I cannot boot from HDD nor CD/DVD drive - Satellite C

I want to recover my laptop & i need to boot from cd.
I pressed F12 first time & boot from cd but i discoverd that i have put another cd just when i restarted (correctly) i could not boot from cd neither hdd.
When i log in bios hdd was detected but not available in boot priority menu. Just network adapter was there & now i cannot boot from hdd nither cd/dvd. Bios version is 1.30
PLEASE HELP ME

> When i log in bios hdd was detected but not available in boot priority menu. Just network adapter was there & now i cannot boot from hdd nither cd/dvd.
Does this means that neither HDD nor CD/DVD drive appears in the BIOS boot option?
Strange what notebook model do you have?
Did you try to set BIOS to default?
If not do this (press F9 and save the changes in BIOS)

Satellite A660-ST2GX1

I just ordered a new A660-ST2GX1. Does anybody have one now and what do you think of it?

I have the A665, which the only difference is the numeric keypad, it runs great. I just wish I could afford more ram, it has 4gb I want 8, for I am really into speed.

DVD Drive Lost

Model: Satellite R25-S3503
OS: Windows 7 Professional 32 bit
Issue:
DVD was working perfectly but there is no DVD Drive in windows explorer. I can't access DVD drive in fact I can't even see it. Sometimes during system boot, at the very early stage (before you see windows logo) there is a message like CD ROM ERROR. Even if there is no error message I don't see the DVD Drive.

Satellite R25-S3503
Maybe this.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
-Jerry

Satellite A660 DVD/CD-ROM drive does not detect discs

Hi there,
I have a Toshiba Satellite A660 with a MAT****A BD-CMB UJ141ES DVD/CD-ROM drive. It is about 18 months old and recently I have noticed that it does not recognise any CDs/DVDs. It makes a couple of noises once inserted but then stops spinning and nothing happens or changes in My Computer view.
Please note there seems to be no apparent problems with the drive:
- It is present in My Computer
- The device is working properly in device manager
Things I have already tried:
- Run Microsoft FixIt and CD-ROM/DVD Troubleshooter - both said it could not recognise media
- Deleted upper filter in the registry as per many suggestions (no lower filter present)
- Updated driver
I don't know what else to do. Please help as this is frustrating for a relatively new notebook which never is moved from my desk (don't expect many damaged parts).
Cheers

As I said: clean the laser lens
If you open the CD/DVD drive you will see the small laser lens.
Use cotton wool tip and alcohol
> Or at least provide a link?
Dont know any

Satellite A660 - DVD drive will not recognise some DVDs

I have a new Satellite A660-17E with a HL-DT-ST DVDRAM GT30N drive, running Windows 7 64 bit.
The drive will read most DVDs. Commercial DVDs (region 2) are fine. However, there are problems with DVDs recorded using DVD recorders. DVD+R recordings using a Philips machine work fine. DVD+R and DVD-R using a Sony HDX RDR 1095 machine do not work.
I'm hoping that the drive is ok and that this issue can be resolved by adjusting some setting or other?
Any ideas?

It is most likely the issue is with the brand of dvd's you record with. as stated in the manual not all brands of recordable media are guaranteed to work with the dvd drive.
Also the sony recorder, i had a similar problem when playing the recorded dvd on another dvd machine, i found by adding a little more recorded info from the other machine onto the dvd it played fine after that. If you use DVD+R on the sony , record something on the laptop to the same dvd and then see if the dvd will play on the laptop.

Satellite A660 - Not finding external DVD drive

Hey guys. Newbie posting out of total desperation and needing help! I have posted in other forums with no luck. I bought a Samsung SH-D162D DVD Drive in a USB enclosure to connect to my Satellite A660 via USB.
I cannot get Windows 7 to find it! When I plug in the USB cable the balloon comes up to say it has been installed (sometimes), I can see it on for about 1 or 2 minutes then it drops off. It isnt listed in my hardware or anything. Its not found in Disk Management or My Devices so it isnt a case of changing the drive letter - I cant find the drive to change it. I have also tried to find the upper and lower settings in regedit. Couldnt find them so couldnt delete them as advised in other posts of this nature.
It is set to master, the IDE connector and power connectors are fine. Its gotta be a Windows 7 problem cause it does show up very breifly. In the minute or 2 its there I cant do anything with it. It just hangs although it will open and close. Ive googled it and cant find anything. Mainly registry issues but they didnt help.
Ive also connected it up to another laptop with XP and had no problems so I know the DVD Rom works fine and all the cables are ok. Ive tried in all 4 USB ports on my laptop and also turned off all energy settings. All with no luck. And I also have every Windows 7 update.
Heres exactly what happens from power off on the enclosure.
1 - I plug in the USB lead then turn on power to the enclosure.
2 - I quickly go to Start, and I can see the DVD Rom drive E next to my laptops dvd rom.
3 - The green bar at the top starts filling up from left to right and gets about half way then suddenly the DVD Rom icon disappears and so does the green bar.
4 - It then flashes up under the laptops DVD Rom icon with a Local Disk drive E but only for a split second.
5 - Sometimes a balloon comes up saying installing device, then device successfully installed...but not every time.
And thats it. I'm at a total loss and cant work it out, so any help is really appreciated!

Hi Smee,
So if you have already connected the external drive to another computer and this worked properly, it seems to be a driver or compatibility issue between your external DVD drive and and your Satellite A660
It will be connected to USB port so have you tried to remove all USB ports from device manager? After this you should restart your computer and the USB ports will be recognized from device manager automatically. Furthermore I would also try updating the chipset driver. Newest version you can download on official Toshiba website:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
Have you also tested other devices on your A660 if they work properly?

Satellite A660 - Cannot install Win 7 using external DVD drive

Hello!
Not so long time ago I asked for help with reinstalling win 7 on my laptop.
The only option was actually to order recovery dvd what I did. Today it arrived.
Problem is or was that some of CDs or DVDs couldn't be read for some reason.
Now it doesn't want to boot from cd it says drive failed.
So what I did I pluged my spare external DVD drive and it booted from that.
However just after few seconds it tells me to set "1st recovery media" and opens the disc in laptop. Tried to insert the disc - nothing, like its not inserted, tried to disable laptops cd - nothing please help

> somehow it feels very strange that company like toshiba doesn't let people too recover it computers using external drives
Sorry kamil but this is not fully correct.
I can remember times when Toshiba released some notebook series without internal ODD (optical disk drive). It was able to recover such notebook using external ODD and recovery disk or recovery USB flash memory stick.
In your case the notebook boots up from the recovery disk because it appears a message saying please insert 1st recovery media and click continue. This means that data could be read from the recovery disk but obviously this is a wrong recovery disk or there is a problem with the inserted disk.
I found interesting document how to create a USB recovery media flash drive from recovery ISO images- or discs (DVDs)
http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm
But if the recovery dvd isnt OK, then this method will not function.
In such case you would need to use a Microsoft installation disk or you could order a new recovery disk from Arvato service.

Satellite A660 - 3D DVD software runs out of date or is secretly altered

Whats going on; why do I get lynched to pay an additional $59 for software to make my Satellite 3D work?
Ok.
This probably sounds nuts; but my Toshiba Blu-Ray DVD software seems to have a DVD/Blu-ray prevention program in it. Preventing 3D and smaller issues.
It has been out of whack since I updated the software on the Toshiba site and when I updated the nVidia GTS 350M drivers.
That may be co-incidental to the problems which began in previous month/s; as I don`t always play discs on this laptop; so pinning a date when it went pear-shaped is harder.
But, after going through a nightmare (of not working on DVD or Blu-Ray on half my discs for months now); I installed the latest TRIAL ($59) Corel WinDVD 11 Pro player and everything (including 3D) works perfect again. But for 30 days only; until/unless I`m robbed of $59 additional that is.
The problem is/was;-
3D only worked on half of my Blu-Ray 3D discs using pre-installed (and later updated) Toshiba COREL WinDVD media PLAYER. Sometimes it only played 3D side by side; 2 images. No 3D. Some Blu-Ray 3D discs were fine ODDLY. Region code not an issue.
Toshiba DVD 3D player/upconvertor program was the worst (not the SD version, I dont use).
Toshiba (HD) 3D player would not recognise half of my Blu-ray 3D laptop disc drive content. "DVD drive not recognised" error message.
Toshiba DVD player itself would not upconvert any normal DVD to 3D.
Toshiba DVD player would only play NORMAL 2D when running upconvert (no 3D).
Toshiba DVD player would only play HALF-SPEED DVD when upconvert was disabled. When trying to play a DVD in normal 2D mode.
All settings were tried and altered to fix the problem around a thousand times.
Software uninstalled and re-booted and re-installed a dozen times each.
I also had to un-install the software and re-boot and re-install the following;-
nVidia graphics driver (from nVidia sites own 295.73 and re-install Update to the `older` nVidia Toshiba 260.51 driver).
I used to be able to upconvert DVDs to 3D using this laptop; so it did work many months ago; but now that has all stopped for months now.
Its a pain as I have un-installed everything and re-installed all the relevant software from the Toshiba home page; but no solution for the problem without getting mugged an extra $59.
I hate computers for the ten-thousandth time.
1 minute Ramble:-
Its the last Microsoft product I will ever buy (Windows Ultimate rubbish [had to buy a new A3 color lazer printer as no Win 7 drivers for my existing laser printer]).
SAMSUNG (3D internet TV) products from now on. No computers for ten years. Until the rats get it right and stop experimenting on my wallet. $10,000 on PC products in the past 5 years and still being able to do simple things like watch a 3D movie is a hit and miss affair.
I`m rambling....because a hundred hours reading on how to get it working again has scrambled my head.
Spec
Toshiba A660 3D laptop. Satellite.
Windows 7 Ultimate. Updated.
Intel i7 1.73Ghz
Graphics is GTS 350M
4GB Ram (8-gig upgrade on order)
Spare 550GB hard-drive space.
Toshiba site; Bios updated.
Toshiba own DVD 3D player (doesn't cut the mustard) Version 4.00.1.08
Toshiba Corel WinDVD 3D player (doesn't cut the mustard) Version 10.0.5.822
The Nvidia graphics always works fine on the test background page; which makes me think software; but all the relavant software has been updated. Re-installed and re-tried a hundred times with different settings.
I thought the discs were the problem. But 50 DVDs not working in 3D up-converting, or faulty all by themselves? And half of my 3D Blu-Ray collection?
I wondered if these these problems are deeper than this one system. Whether there was a systemic problem somewhere (besides blaming the buyer end-user).
Toshiba assist line in one call was a guy who knew far less than me and had to ask someone advice for every single part of the call. 2 hours to tell me to re-install the software in a long, slow, bit-by-bit way, eventually. We done everything they can do to help. Now they seem to blame the discs and don`t have any answer.
Microsoft x64 Ultimate says its roger all to do with them on their helpline/e-mail assist.
I tried nVidia to no avail;
Any ideas; do I bite the bullet and everyone eventually be forced bit by bit to pay for $59 software to get the thing working.
Whats the beef?

Hi
You wrote really long story :) anyway this is an user to user community Im not sure if I could clarify all these issue for you but I would try to share my knowledge with you.
But firstly it would be really interesting to know what Satellite A660-xxx do you have exactly?
You said that you have installed the Win 7 ultimate.
According to the Toshiba page the notebook was preinstalled with Windows Home Premium. The preinstalled WinDVD was a full version (not trial) and you have not to pay for this software. In my case I have not to pay for any software (except MS Office :) )
you said also:
> I installed the latest TRIAL ($59) Corel WinDVD 11 Pro player and everything (including 3D) works perfect again. But for 30 days only; until/unless I`m robbed of $59 additional that is.
So it seems that you dont use the preinstalled Win DVD but you have installed other version which was not preinstalledso you have to purchase such version if you want to use a full version of any software which is not part of Toshiba image.
> 3D only worked on half of my Blu-Ray 3D discs using pre-installed (and later updated) Toshiba COREL WinDVD media PLAYER. Sometimes it only played 3D side by side; 2 images. No 3D. Some Blu-Ray 3D discs were fine ODDLY. Region code not an issue.
Take a look into this Toshiba document:
+3D video content not displayed in 3D when using the Toshiba Blu-ray Disc Player+
http://aps2.toshiba-tro.de/kb0/TSB1C038C0000R01.htm
>Toshiba DVD 3D player/upconvertor program was the worst (not the SD version, I dont use). Toshiba (HD) 3D player would not recognise half of my Blu-ray 3D laptop disc drive content. "DVD drive not recognised" error message. Toshiba DVD player itself would not upconvert any normal DVD to 3D. Toshiba DVD player would only play NORMAL 2D when running upconvert (no 3D). Toshiba DVD player would only play HALF-SPEED DVD when upconvert was disabled. When trying to play a DVD in normal 2D mode.
Found some info regarding the Toshiba player which should provide answers to most mentioned issues:
+Toshiba DVD Player Troubleshooting+
http://aps2.toshiba-tro.de/kb0/TSD17036L0000R01.htm
+Toshiba DVD Player Settings+
http://aps2.toshiba-tro.de/kb0/TSB17036M0000R01.htm
+Important Information for Using the Toshiba DVD Player+
http://aps2.toshiba-tro.de/kb0/TSB17036N0000R01.htm
+Useful information for playing DVDs with the Toshiba DVD Player+
http://aps2.toshiba-tro.de/kb0/TSB17036O0000R01.htm

Satellite A660 - Optical Drive Power: OFF

I have an A660 and I'm trying to make a System Repair Disk but the message "Windows did not find a CD/DVD burner comes up. I also noticed that the icon in the right hand side of the task bar says that the "Optical Drive Power: OFF".
I'm running Windows 7. I think it may be some power saving setting outside of the eco utility.
Can someone please offer some help on this it would be much appreciated.
Thanks.

This is a strange bug that I have
When i unistalled dvd/cd-rom drives and the same for the modem, then scaned for hardware changes the wierdest thing happened. Modem driver installed OK then in the DVD/CD-ROM Drives folder both the MAT****A BD-CMB UJ141ES device and HUAWEI Mass storeage USB device appear. This has been the case since discovering the ODD is OFF.
By the way when I first discovered the problem and checked the DVD/CD-ROM Drives 2 folders were there:
--HUAWEI Mass storeage USB device
--HUAWEI Mass storeage USB device
and no sign of MAT****A BD-CMB UJ141ES device
Still curious about the FN+tab (maybe different model A660 series)
Couldn't find VAP for my model:
Model Name Satellite A660
Part Number PSAW3A-07U00R
OS Version Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1
BIOS Version 2.20
HUAWEI Mobile Connect - 3G Network Card version=6,0,1,267 MAC Address=00:1E:10:1F:B6:81
Modem HUAWEI Mobile Connect - 3G Modem version=2.0.6.702
IDE Device TOSHIBA MK6465GSX
MAT****A BD-CMB UJ141ES FW version=
Notice how FW version = (missing).
Even removed ODD PnP no response.
Learning some good stuff here.. and thanks for help so far.
Message was edited by: Rick67

DVD drive died - l need to reinstall XP Satellite A105

Hi everyone,
My wife went on vacation to Hawaii, and while she was gone, her Satellite A105 (no longer under warranty with a dead DVD drive) started malfunctioning to the point where XP where freeze on boot.
I tried everything I could but it wouldn't boot.
So finally I took a USB DVD drive formatted the hard drive with killdisk and tried to use the recovery disc to at least get the unit operational. Problem is the unit will not complete the installation I get the following error:
Windows cannot find c:/bin/errordialog.exe
I thought it was the disc so I cleaned it, and still the same thing, since I'm a student, I had access to XP pro from the msdn network so I got a copy, and still the same error.
I don't have a large enough USB flash drive, and the laptop doesn't have a floppy so I'm stuck with no way to restore the OS... needless to say the wife is not pleased with me!
I managed to get Linux installed without problem, but my wife wants her laptop back to xp and will probably hate me until I can fix what I have done. PLEASE help!
TIA

>feilks, your grammar and sarcasm are as bad as the design of this laptop
:) you are right about my grammar but notebook design is not so bad.
Maybe my grammar is bad but you understood me very well. Thats make me happy.
So let be serious now.
You have notebook with defective optical disc drive.
You don't have floppy disc drive.
If you want to start OS installation from second partition you must somehow start notebook in DOS mode.
The question is how to do this. Usually you can do this using start disc (FDD) or you can create bootable start CD. The funny thing is: you cannot use any of them.
The whole time you are writing about USB. Ok I can understand what you want. Probably you want to use external USB connected CD/DVD drive. Right?
Idea is not bad but this drive will not be recognized for boot-up. Why? You must load DOS driver for external drive. How to do this? Using floppy? You don't have it.
Can you now understand my joke with gasoline tank?
BTW: sorry for all my intrusive unintelligent remarks. This is my last posting. I will not disturb you anymore. I just thought we can be realistic here.
I will follow this thread. Maybe someone else have better solution.
Good luck!

Satellite L300-19U - How can I reinstall Vista without working DVD drive?

Hello
I have a big problem with my notebook Toshiba Satellite L300-19U.
I did installed 1month ago Windows XP on it and now is my DVD-ROM broken, it didn't read DVD just CD's. So I can't use my Vista recovery DVD to reinstall Vista. Did anyone had the same problem?
I heard there is a partition (hiden) where the recovery is on it. How I can find this partition? And if I find her, can I boot directly from the partition to recover Vista? If no,is there a other chance to recover it?
Please help me to reinstall the Vista recovery partition!

Hi!
The hidden partition that you mean is a Windows Vista feature but you cant restore Vista with this partition. The point is that the partition is also deleted because you have installed Windows XP on it.
Restoring Vista without recovery disk is only possible if Vista is still installed on it. Then you can go in the advanced boot menu and select repair my computer. Then you can choose the Toshiba HDD recovery option. This is a feature that restores Vista from the second partition.
But as I said only possible with installed Vista.
Just one question: Why do you dont go to an authorized service provider? If your notebook is still under warranty you should get a new CD/DVD drive for free. Normally it should only take few days and then you are able to install Vista again! :)

Windows 8 does not recognize DVD drive on Satellite P775-112 - code 19

I have a Satellite P775-112 that was previously running Windows 7.
This weekend I upgraded to Windows 8 Pro RTM.
Following the upgrade, the DVD drive is no longer recognized.
In Device Manager the drive "MAT****A BD-MLT UJ240EF" has a warning symbol, and the Device Status in Properties is "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".
I've tried everything I've found on the web without success:
- Reinstall driver (http://technet.microsoft.com/en-US/library/cc772156)
- Look for and remove UpperFilters / LowerFilters values in the registry (http://support.microsoft.com/kb/314060) : in my case they weren't present
I also tried connecting a USB DVD drive to my laptop - it failed with the same Device Status in Device Manager. Which suggests the problem isn't specific to my DVD hardware.
Any suggestions welcome!
Thanks

Hi guys
Found a solution here:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?pf=true&soid=3516888
*Uninstall the Toshiba programs:*
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator
Then restart your PC using the Power-->Restart option in Windows 8.
Your CD/DVD should be accessible now.
For help with uninstalling these programs follow the instructions below
*To Uninstall a program or application:*
1. At the START screen type Control Panel
2. Select Programs --> Uninstall a program
3. Find the two programs listed above and uninstall these applications
4. After the application programs are uninstalled restart your computer using the Power-->Restart option in Windows 8
5. When the computer power back on the CD/DVD drive should be available
If the CD/DVD drive still does not appear follow the instructions below to uninstall a device driver
*To uninstall a device driver:*
1. At the START screen type Device Manager
2. Select Device Manager > DVD/CD-ROM drives > right click on the device displayed > select Uninstall.
3. After the driver uninstalls, power down you computer using the restart method. The driver will install automatically when the computer restarts.
4. The CD/DVD drive should now be shown.

DVD drive Satellite A660 ST2GX1

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