DVD drive won't open... no way to open it!!!

My problem is that if I press and hold my eject key on the keyboard the eject symbol shows up and fades away on my screen, but the drive will not open. I pulled down the metal cover and was going to try and stick a paper clip into the hole next to the dvd tray, but discovered that there is no hole. I've restarted the computer holding down the mouse button, and i've restarted the computer holding down the eject button to no avail. I've even tried ejecting in Toast and I get NOTHING! So what do i have to do to get the stupid tray out? Pry it open with a crowbar, or maybe blast it open with some C4?
Here's what I have:
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 3 GB
Processor Interconnect Speed: 4.8 GT/s
HL-DT-ST DVD-RW GH41N:
Firmware Revision: PQ05
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

Hi,
Just a thought, the ATA cable may be loose or disconnected, if this is the case you'll just need to plug it back in. - Otherwise I'm guessing the drive is dead.
Here's a link to the manual for how to install the drive, check that the cable is in place. (refer to pages 42 - 46)
http://manuals.info.apple.com/enUS/Mac_Pro_UserGuide.pdf
Regards,
Peter.

Similar Messages

My dvd drive won't open so I can insert a disc. It has opened in the past by pushing the button on my mac

I can't insert any dvd's because my dvd drive won't open when I push the open key. It has always worked in the past. Any suggestions on how to fix this?

It's possible there is a CD/DVD in the drive that's stuck. Open Disk Utility in Applications/Utilities. Do you see a CD/DVD in the drive? Try ejecting using unmount.
If that fails, restart and hold down the mouse button whe restarting.
Other links:
Kappy's Five ways to eject a stuck CD or DVD from the optical drive https://discussions.apple.com/thread/4795807
Ds store's suggestion: Reboot the computer holding the option key down, wait for the boot drive options to appear, then press the eject key on the keyboard. When it's out, then select your boot drive and click the arrow key to boot up.
http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
Hope this helps!

E440 CD/DVD Drive Won't Open

Hello. I bought a Thinkpad Edge E440 and it came yesterday. However the CD/DVD Drive won't open. If it do the paperclip trick, it will, but when I press the button it just makes a few noises and then nothing, if I right click the drive and press eject, same result. Any suggestions please?

reliablepctechs wrote:
obtain a paper clip, straighten it out and insert it in the small hole found on the bezel of the cdrom drive. Doing so mechanically releases the drive...
take reasonable care in doing so....insert it about an inch or so
I saw that you posted the suggested paper clip trick as a solution, but it does not work for me. my machine is a new (2011) hp. i do not think it matters that it is a bluray drive. any other hints would be hugely appreciated

My DVD drive won't open when I click the button

Hi there
I'm hoping someone can help me.
My DVD drive won't open when I click the button.
I've tried clicking on eject on the DVD Drive icon in My Computers and it comes up with an error message.
I think I deleted cookies the other day. Could that have anything to do with the problem?
Any help would be greatly appreciated as I really don't want to send my laptop away to a technician.

Hi
Try to open the CD/DVD drive manually.
Near the eject button you will find a small hole.
You could use a small object like staple and could push it carefully into this hole.
Usually this should helps to open the drive manually.

TX2 DVD Drive Won't Open

I bought the Tx2 2 days ago. I had the keyboard stop working on me and was able to get that fixed. Now the dvd drive won't open. When I first boot up the LED light flashes, letting me know that there is power to it but whenever I push the open button, nothing happens. I have tried ejecting it from the drive icon inside of windows explorer and media player.
I bought this so I could watch movies during my 2 1/2 hour commute so if I can't get this drive open I will be returning it.

Is there a small paperclip-sized hole on the front of, or next to, the drive? If so, you can put a paperclip in there to manually eject the disc drive.
Is the drive showing up in the "Computer" explorer window?
Also, try going to Device Manager and see if the drive is listed or in an error state.
"A riot is the language of the unheard." - Dr. Martin Luther King Jr.

Cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now burn a disc.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to burn a disc.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Imac dvd drive won't accept disks

My iMac's dvd drive won't let me insert any disks. It feels like there's something blocking the way in. The eject button on my keyboard doesn't seem to be working either – usually the dvd drive makes an 'ejecting sound' when the button is pushed, even when there's no disk. I've also tried some disk ejecting tricks found in this community. The dvd drive seems to be responding to nothing...

Try this:
Repairing the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
No guarantee this will work but it's a start.

MacBook CD/DVD drive won't read disc

I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
My major issue is that I erased my partition so I can have a clean install of my laptop. Now I can't reinstall the OS because it won't read the disc or a USB.
Is there a way to use Terminal to force it to read my data on the disc?
Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

HT1338 DVD drive won't read or burn

DVD drive won't read after upgrade to mountain lion install

do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

External dvd drive won't work on USB macBook air

External dvd drive won't work on my macBook air usb port. It works on older versions of air and iMac.
Any ideas. Tried the left shift, control, option and power button sumultaniously, but did not work.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

So, now my CD/DVD drive won't work

I made the BIG mistake of upgrading to LION last week.   Up until that moment, EVERYTHING was working fine on my MAC.   I downloaded the software just fine but when I went to install it I received a message saying my hard drive was full.   I'm sure that I had plenty of room left and would have thought that if it was full I would have received that message PRIOR to the download.   Nevertheless, I tried it again. This time I received a message saying that there was something wrong with my hard drive and it needed repairing.   I did the verification and tried to do the repair but it wouldn't work.
Made an appointment with the Apple Store, (at least I live near a store), and they went through all the diagnostics and said, "There is nothing wrong with your hard drive yet we are unable to install the upgrade ... meaning that my computer will not function. I had to buy a new hard drive and have them install LION on it.   Before I left the store I told the tech guy that I'd like to turn it on to make sure it would work ... guess what ... it wouldn't.   "I can't understand it", he said, "It was working just fine a few minutes ago."   I had him try it a few more times and then he advised me that they'd have to do it again and for me to come back (again).
So, now I have a new hard drive and a new operating system ... but I had to pay for it in cash, frustration, time, and lost data (my email archive mostly) ... BUT ... now my CD/DVD drive won't work.   I've had to reload software with an external drive.
What the **** ????
Anyone with some thoughts on this?
(Plus I've had to create a new MAC ID?   Why won't it accept my old account ID?)

Thank you again ... I wasn't aware of that bit of information.
I've never used Toast before but have heard of it. I just went to their website and watched a quick video. I'm a tad confused though ... is Toast able to rip movie DVD's before burning a copy?   I used to have some software that could do this but, of course, it's now gone with my new hard drive.

The metal flap over the dvd drive won't close on my Mac Pro

The metal flap over the dvd drive won't close on my Mac Pro.Very annoying,dust will kill.
Any ideas?

Hi Toby,
See if one of these videos shows you how to get to it...
http://eshop.macsales.com/installvideos/macpro_2010_opt/
http://eshop.macsales.com/installvideos/macpro_2009_opt/

MacPro 2007 DVD Drive won't open

Lion 10.7.4
Pressing the Eject key on the keyboard does not open the DVD tray. Usually the Eject symbol appears briefly on the screen and then the tray will extend. But, this is not working at all. I've reset the PRAM, but still the problem persists.
Going to About this Mac shows that the system "sees" the DVD drive, I just can't the the tray to extend. There is no DVD or CD in the drive at this time.
Any suggestions are appreciated.
Thanks.

Hi Galb:
Sometimes the best solutions are the manual ones. There is a mechanical fail safe built in to these devices, I have had to use this method several times myself, so ....
..... Try this:
1) Power off your mac pro.
2) With your finger, pull down the metal bezel on the affected drive.
3) You should now see the front plastic bezel on the affected drive, it is usually black or grey.
4) Look for a small pinhole somewhere on the front. It will have a very small diameter, about 0.5mm.
5) Yes it's there, all cd/dvd drives have one! Note: a small flashlight comes in handy here.
6) Straighten out a standard paperclip for about 2 -3 inches.
7) Insert the paperclip in the small hole and push, you will have some resistance, and then the drive tray will slowly push out about 0.5 inches or more.
8) Grab the tray and pull it out slowly!!
9) You are done!
10) If you do this gently you won't hurt the drive. Boot up and the tray should automatically slide back in. You are good to go.

Portege R935-ST3N02 with Windows 8 DVD Drive won't open and doesn't appear in Explorer

I have seen posts concerning this problem under Windows 7, but my new laptop came with Windows 8. The button on the DVD drive will not open it. I can force it open using the paper clip hole, but the computer does not recognize any CD or DVD that I put in the drive. Anyone have ideas on what I should do?

Turn off your laptop, unplug all wires, remove the battery, and hold the power button for thirty seconds. Afterwards, reattach the battery and connections.
If that doesn't work, check if it's listed in the Device Manager.
Windows key + x > Device Manager > DVD/CD-ROM drives
If it is listed there, try right-clicking it and selecting "Uninstall." Then reboot your computer and see if it works.
- Peter

DVD drive won't open

On my HP pavilion loaded with vista, the DVD drive will not operate. When I try to open the dvd drive in computer dialog box, with a data or software dvd in place, it ejects the disk and requests that I insert a disk.
I would like to determine whether the drive must be replaced or not.

Hello roget77,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues with your DVD ROM in your computer running Windows Vista is not reading or recognising discs and you would like some assistance. I am providing you with an HP Support document: Drive Cannot Read Discs (Windows Vista), which has steps to troubleshoot the very issue you are describing. I would recommend that you review and follow the steps set out.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

DVD drive won't open... no way to open it!!!

Similar Messages

Maybe you are looking for