DVD drive won't recognise 10.4 upgrade disc.

Our lovely old G4 comes with a DVD drive - no burner, but the reader is in there. I can play DVDs just fine; but it's (finally) time to update from 10.1. I have an upgrade disc for a previously overwritten update on a different mac and figured I'd use that.
The DVD drive gets quite confused by the system DVD, either trying to reformat it for burning, trying to play it like a movie, or just refusing to acknowledge that there's a disc present.
I've tried everything I can think of to make this work, and no results so far.

There should be some build information, even System Profiler
often will have some hardware information handy in finding out
what the stuff in the box really is. Some of the computer models
have some model configuration information on the outside of
the computer, written on the bottom or back. Others may have
such info & it isn't easy to find, or it says little more than basics.
A full retail installer disc and not some upgrade disc is a path;
the other disc may be for a specific model and won't put a
full system if anything, into the computer at hand. The optical
drive in the computer may support DVD installer (read only)
discs if they are universal full retail type. MacTracker will say
some info about what configuration within a series may have
had what kind of optical drive. Yours may also have a simple
defect and that may prevent a full installer from booting.
{Startup from a DVD media install disc is the same as from CD,
the C -key is held on startup to see if or when it will load and
then the Installer screens will appear; if it is a correct disc.}
In a series, and in older computers it is more noticeable, the
lower-end configuration may have offered a CD-ROM drive
and it can boot the computer from a CD system install disc;
further up the food-chain, the next-up one could record to CD
media and play CDs, boot from CD. Later on, the Combo
drive could boot from some DVD media, play DVDs, may
have included system software on CDs in a packet. And later
ones with a Combo, had OS media on DVD and booted from
it to perform installs, disk maintenance, and other tasks. The
last configuration is a DVD write/read drive, a superdrive, &
can also handle CD write/read; boots Mac with DVD installer.
The specifications can sometimes also be found for older
Macs in Apple Support's specification page. Some specs
and other related information may be found in the download
from MacTracker which runs free as an app, from their web
page, at http://mactracker.ca and this may help generally.
There is some information on OS X system discs and also
computer specifications, supported systems, etc from there.
Some "upgrade discs" require a certain version of OS X
to be installed prior to being able to use that disc. It may
not be a full installer at all, and is simply an upgrade over
some earlier system; in some cases these may also be
for a specific computer series and not a universal retail
type of full installer disc; so they should be avoided.
{An "upgrade" disc may have been meant for a computer
already running some version of a previous OS and may
have been put in the box as an easy path for that owner
to get into the next OSX version without a full retail buy.
In some instances, those may be only good as coasters.}
Good luck & happy computing!
edited.

Similar Messages

  • DVD drive won't work after Mavericks upgrade

    I upgraded to Mavericks from Snow Leopard, and ever since, my CD/DVD drive will not work.  Discs spin, but then they are ejected.  Doesn't matter what type of disc I put in.
    The drive was working fine before I upgraded.  I have reset the SMC and the NVRAM/PRAM, but the drive still isn't working.
    Any suggestions for what else I can try?

    Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
    after its complete, I take the original HD with the OLD backup and format/erase it.
    Im a tad too lazy to wait, as you yourself mentioned,  1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
    I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
    Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
    Time machine is a backup, NOT an archive for vital data.
    Methodology to protect your data. Backups vs. Archives. Long-term data protection

  • HT1338 DVD drive won't read or burn

    DVD drive won't read after upgrade to mountain lion install

    do you have the win 7 cd handy, try to boot into the discs and see whether that works, this will tell you whether that is software or hardware problem. Such failures do occur, due to ageing of laser. 
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • So, now my CD/DVD drive won't work

    I made the BIG mistake of upgrading to LION last week.   Up until that moment, EVERYTHING was working fine on my MAC.   I downloaded the software just fine but when I went to install it I received a message saying my hard drive was full.   I'm sure that I had plenty of room left and would have thought that if it was full I would have received that message PRIOR to the download.   Nevertheless, I tried it again.  This time I received a message saying that there was something wrong with my hard drive and it needed repairing.   I did the verification and tried to do the repair but it wouldn't work.
    Made an appointment with the Apple Store, (at least I live near a store), and they went through all the diagnostics and said, "There is nothing wrong with your hard drive yet we are unable to install the upgrade ... meaning that my computer will not function.  I had to buy a new hard drive and have them install LION on it.   Before I left the store I told the tech guy that I'd like to turn it on to make sure it would work ... guess what ... it wouldn't.   "I can't understand it", he said, "It was working just fine a few minutes ago."   I had him try it a few more times and then he advised me that they'd have to do it again and for me to come back (again).  
    So, now I have a new hard drive and a new operating system ... but I had to pay for it in cash, frustration, time, and lost data (my email archive mostly) ... BUT ... now my CD/DVD drive won't work.   I've had to reload software with an external drive.  
    What the **** ????
    Anyone with some thoughts on this?
    (Plus I've had to create a new MAC ID?   Why won't it accept my old account ID?)

    Thank you again ... I wasn't aware of that bit of information.  
    I've never used Toast before but have heard of it.  I just went to their website and watched a quick video.  I'm a tad confused though ... is Toast able to rip movie DVD's before burning a copy?   I used to have some software that could do this but, of course, it's now gone with my new hard drive.

  • My dvd drive won't open so I can insert a disc.  It has opened in the past by pushing the button on my mac

    I can't insert any dvd's because my dvd drive won't open when I push the open key.  It has always worked in the past.  Any suggestions on how to fix this?

    It's possible there is a CD/DVD in the drive that's stuck. Open Disk Utility in Applications/Utilities. Do you see a CD/DVD in the drive? Try ejecting using unmount.
    If that fails, restart and hold down the mouse button whe restarting.
    Other links:
    Kappy's Five ways to eject a stuck CD or DVD from the optical drive https://discussions.apple.com/thread/4795807
    Ds store's suggestion:  Reboot the computer holding the option key down, wait for the boot drive options to appear, then press the eject key on the keyboard. When it's out, then select your boot drive and click the arrow key to boot up.
    http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
    Hope this helps!

  • Installed itunes 6 and now CD/DVD drive won't work at all

    I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Inspiron 5160
    iTunes 6.0.4.2
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: ASAPIW2K (6.0.2.0),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
    IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
    SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: SONY DVD+-RW DW-D56A, Rev PDS7
    Drive is empty.
    E: ROXIO DVD-ROM EMULATOR, Rev
    Drive is empty.
    If anyone has a solution for this stupid problem that would be great.
    Thanks

    Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
    To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
    http://support.microsoft.com/default.aspx?kbid=290301
    Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
    There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

  • E440 CD/DVD Drive Won't Open

    Hello. I bought a Thinkpad Edge E440 and it came yesterday. However the CD/DVD Drive won't open. If it do the paperclip trick, it will, but when I press the button it just makes a few noises and then nothing, if I right click the drive and press eject, same result. Any suggestions please?

    reliablepctechs wrote:
    obtain a paper clip, straighten it out and insert it in the small hole found on the bezel of the cdrom drive.  Doing so mechanically releases the drive...
    take reasonable care in doing so....insert it about an inch or so
     I saw that you posted the suggested paper clip trick as a solution, but it does not work for me. my machine is a new (2011) hp. i do not think it matters that it is a bluray drive. any other hints would be hugely appreciated

  • Cd/dvd drive won't burn a disc,although it will read a cd

    i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

    Hi,
    First, try the automated fixit from Microsoft on the link below.
    Windows 7
    Check if the drive will now burn a disc.
    If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
    sfc /scannow                 ( note that there is a space between sfc and the / )
    Let the process complete, then type exit and hit enter. 
    Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it is now able to burn a disc.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Imac dvd drive won't accept disks

    My iMac's dvd drive won't let me insert any disks. It feels like there's something blocking the way in. The eject button on my keyboard doesn't seem to be working either – usually the dvd drive makes an 'ejecting sound' when the button is pushed, even when there's no disk. I've also tried some disk ejecting tricks found in this community. The dvd drive seems to be responding to nothing...

    Try this:
    Repairing the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    No guarantee this will work but it's a start.

  • MacBook CD/DVD drive won't read disc

    I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
    My major issue is that I erased my partition so I can have a clean install of my laptop. Now I can't reinstall the OS because it won't read the disc or a USB.
    Is there a way to use Terminal to force it to read my data on the disc?
    Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

    I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

  • External dvd drive won't work on USB macBook air

    External dvd drive won't work on my macBook air usb port.  It works on older versions of air and iMac.
    Any ideas.  Tried the left shift, control, option and power button sumultaniously, but did not work.

    I know that no one has replied yet, but figured out the issue.  I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store.  They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive.  When I got home, I thought I would try one more thing.  I hooked it up to a powered hub and it works perfectly.  I'm not sure why no one else thought of it, but glad that I did.

  • CD/DVD drive isn't recognised on Satellite Pro L10

    hello. can anybody help with the following ;-
    My DVD drive isn't recognised on my comp and in hardware properties it states that my CDW/DVD driver has possibly become corrupted and needs re-installing or 'updating'.
    the drive(r) is shown as TSST Corp TS-L462A - can i get the updated
    driver download from this site? (is it free?)
    thanks for any assistance
    paul

    Hi Paul,
    You don't say what model of notebook you have, but generally speaking if you are using Windows XP then you will be using the standard Microsoft drivers for your optical drive.
    However, you can download any of the Toshiba drivers and utilities from the Toshiba web-site by clicking on the Support and Downloads section and selecting Download Files. You will need to complete the details of your notebook so that the correct driver list will be displayed (unless you supplied these details when you registered).
    regards,

  • My DVD drive won't open when I click the button

    Hi there
    I'm hoping someone can help me.
    My DVD drive won't open when I click the button.
    I've tried clicking on eject on the DVD Drive icon in My Computers and it comes up with an error message.
    I think I deleted cookies the other day. Could that have anything to do with the problem?
    Any help would be greatly appreciated as I really don't want to send my laptop away to a technician.

    Hi
    Try to open the CD/DVD drive manually.
    Near the eject button you will find a small hole.
    You could use a small object like staple and could push it carefully into this hole.
    Usually this should helps to open the drive manually.

  • The metal flap over the dvd drive won't close on my Mac Pro

    The metal flap over the dvd drive won't close on my Mac Pro.Very annoying,dust will kill.
    Any ideas?

    Hi Toby,
    See if one of these videos shows you how to get to it...
    http://eshop.macsales.com/installvideos/macpro_2010_opt/
    http://eshop.macsales.com/installvideos/macpro_2009_opt/

  • TX2 DVD Drive Won't Open

    I bought the Tx2  2 days ago. I had the keyboard stop working on me and was able to get that fixed. Now the dvd drive won't open. When I first boot up the LED light flashes, letting me know that there is power to it but whenever I push the open button, nothing happens. I have tried ejecting it from the drive icon inside of windows explorer and media player.
    I bought this so I could watch movies during my 2 1/2 hour commute so if I can't get this drive open I will be returning it.

    Is there a small paperclip-sized hole on the front of, or next to, the drive? If so, you can put a paperclip in there to manually eject the disc drive.
    Is the drive showing up in the "Computer" explorer window?
    Also, try going to Device Manager and see if the drive is listed or in an error state.
    "A riot is the language of the unheard." - Dr. Martin Luther King Jr.

Maybe you are looking for

  • Problem with ORA-04061: Existing state of string has been invalidated Tips

    hi, i'm a oracle developer and work in a IRON Industry, in our industry we have several levels of data communications, in our level 2, all of software developed on .NET platform, and in level 3 we have oracle tools such as form builder, we have a con

  • Issue with Numeric characters format 10.000,00

    Hi, I am getting following error when I am generating the report from the XML output: "An error encountered either due to invalid Template details or due to null Data Input Stream." This error come only if the system profile "ICX: Numeric characters"

  • Launching Portal Screen from BW Report

    Hi Experts, I want to launch an URL with Transaction number that is available in the report as a characteristics and for a Query String URL with selection of Host name and Port number. Can somebody forward me to some document or Javascript code to fo

  • Can anyone send me configuration guide of scheduling agreement

    it is very urgent can any one send me configuration guide of scheduling agreement..                                                  With Regards                                                Prasanta Kumar Sahu

  • Linking Zcustomer Credit memo to Correspondence

    Dear Friends, We have created Zcustomer Credit memo. I have configured 1. Define Correspondence Types - ZSAP7 2.Create Report Variants for Correspondence -ZSAP11 3.Assign Programs for Correspondence Types - ZRFKORD50 4.Define Forms for Correspondence