DVD Drive won't recognize DVD's or CD's

I just got a new, refurbished Mac Mini today. The DVD Drive will recognize only 1 out of the 3 install disks that came with the system. It tries to initialize 2 out of the 3 and just ejects them about 15 seconds after I put them in. I tried to put a blank CD in and it ejects it as well after about 15 seconds. I called Apple Tech. Support and they had me reset the system by holding down the power button for 10 seconds without any peripherals attached. They also had me try holding down the "Windows" Key, "Alt" Key, "R" Key and then the "P" key upon bootup (I'm using a Windows Keyboard). I couldn't get this to work though probably because I'm using a PS2 keyboard with a USB adapter, even though I can use the keyboard in the Mac GUI. Tech support told me if I can boot up with these 4 keys pressed this works 99% of the time in fixing most problems, but I don't have a USB keyboard yet to try it.
Now I'm downloading all the updates for 10.4.10 to see if that will fix anything per the advice of tech support. Is there anything else I can try before I take it to a local Apple Store?

For now can I install the Leopard Upgrade from a DVD drive on a PC on my network? Is it better to copy the whole disk from the network DVD Drive to my local drive and install it from there?

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