DVD drive won't work after Mavericks upgrade

I upgraded to Mavericks from Snow Leopard, and ever since, my CD/DVD drive will not work. Discs spin, but then they are ejected. Doesn't matter what type of disc I put in.
The drive was working fine before I upgraded. I have reset the SMC and the NVRAM/PRAM, but the drive still isn't working.
Any suggestions for what else I can try?

Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
after its complete, I take the original HD with the OLD backup and format/erase it.
Im a tad too lazy to wait, as you yourself mentioned, 1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
Time machine is a backup, NOT an archive for vital data.
Methodology to protect your data. Backups vs. Archives. Long-term data protection

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Help with Adobe Premiere Elements 11 Editor - Won't work after Maverick upgrade

I bought Adobe Elements 11 in March of 2013. It was working fine until upgrading to Maverick. It will not open now. Adobe will not help without a serial number. Apple does not provide serial numbers when you buy directly from the App Store. After 3 hours of trying to unintall and reinstall, no luck. Apple said to call Adobe back, Adobe says to call Apple. Finally just asked Apple to refund me the $85.00. They said said they ‘can’t’ since I’ve ‘had it for so long’ (7 months ?? ). They said the problem was my fault because I didn’t check and make sure Adobe Elements was compatible with Maverick before installing Maverick. I should mention that it states (on the App Store page) that Adobe Elements 11 is "compatible with OS X 10.7.5 or later”.   Just wondering if anyone else has experienced this problem and if any kind of resolution was achieved?   Again, any help would be greatly appreciated.
Tony

Yes and no help.
See discussion
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time      Dec 13, 2013 6:52:37 AM EST
Chat end time      Dec 13, 2013 7:08:55 AM EST
Duration (actual chatting time)      00:16:18
Operator      Vaibhav
Chat Transcript
info: Hi, there are several customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You might also try our community forums, where experts are online 24/7.
info: You are now chatting with 'Vaibhav'
Vaibhav: Hello. Welcome to Adobe Technical Support.
Vaibhav: Please allow me a moment while I look into your account & verify the details.
Jerry: okay will wait
Vaibhav: Can you elaborate the issue please?
Jerry: I've been trying to open the app, its does not open it give me an error
Vaibhav: Well we are getting many customer with this issue
Vaibhav: premiere elements 11 is not compatible with MAC 10.9
Jerry: okay what are you doing to resolve the problem
Vaibhav: Well if there will be any update we would inform all the customers right now we have send this to engineering
Jerry: A friend of mine was sent a link that allowed them to reinstall the application and they were also given a serial number as well can't you do the same for me I really need to use this application asap
Vaibhav: for this you need to contact customer services or sales
Jerry: I'm not looking into buying a new copy I NEED HELP!!!!!!
Vaibhav: Well we can not help in this case as this version was released before mac 10.9
Vaibhav: and if you want to use it on MAC 10.9 you would need to purchase Premiere Elements 12 and for that need to contact sales
Jerry: It looks like I am not going to get the same help as every one,just no that you've lost a customer in me
Vaibhav: Well there is nothing that we on chat or phone can do in this
Vaibhav: Thank you for contacting Adobe. Good Bye.
info: Your chat transcript will be sent to [email protected] at the end of your chat.

IPhone config utility won't work after Mavericks upgrade

After my upgrade to Maverics, any time I try to use the iPhone Config Utility to install apps on my devices, when I click install, it crashes iPhone config utility. I've already tried re-installing iPhone Config Utility - Any recommendations? This is killing my productivity!

If you are using the Apple configurator there is an update Apple has reasleased for it for support for Mavericks. It seems to be working for me but I'm also using it with the iPad 4th gen.

Time Machine Won't Work after Maverick Upgrade

Hi,
I updated my operating system to Maverick the other day.
Today I tried to restore a file from Time Machine, but when I "Enter Time Machine" none of the functions seems to work.
I tried to press pretty much every date, and every button, but nothing works.
Any suggestions on what to do short of restoring to the old ios?
Thanks.

Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
after its complete, I take the original HD with the OLD backup and format/erase it.
Im a tad too lazy to wait, as you yourself mentioned, 1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
Time machine is a backup, NOT an archive for vital data.
Methodology to protect your data. Backups vs. Archives. Long-term data protection

Time machine won't work after mavericks upgrade

Is there a way to fix it? Time machine is stuck saying it's preparing for backup.

Others here wouldnt recommend it, but on a new OS install, since I have a giant pile of HD, ...i just grab another HD and create a new fresh Time Machine backup
after its complete, I take the original HD with the OLD backup and format/erase it.
Im a tad too lazy to wait, as you yourself mentioned, 1 hour for TM just to PREPARE to backup. Nope, no,...not gonna do it.
I updated 4 Macs to Mavericks and id rather make a wholly NEW Time Machine backup on another HD and erase the original.
Since I keep about 12+ redundant archives of my important data, I have no worry on earth of ever losing data.
Time machine is a backup, NOT an archive for vital data.
Methodology to protect your data. Backups vs. Archives. Long-term data protection

Why is Time machine backup not working after Mavericks upgrade?

Why is Time machine backup not working after Mavericks upgrade?

I had the same problem due to the Fire Wire port. Apple tested it told me it is OK!, I tried a new cable, and have tested both ports on my back up device. I find it strange that as soon as I installed Mavericks. The drive does work using USB. It could be a coincidence, I don't absolutely know at this point, my back up drive ports could stop working, but I doubt it!

So, now my CD/DVD drive won't work

I made the BIG mistake of upgrading to LION last week.   Up until that moment, EVERYTHING was working fine on my MAC.   I downloaded the software just fine but when I went to install it I received a message saying my hard drive was full.   I'm sure that I had plenty of room left and would have thought that if it was full I would have received that message PRIOR to the download.   Nevertheless, I tried it again. This time I received a message saying that there was something wrong with my hard drive and it needed repairing.   I did the verification and tried to do the repair but it wouldn't work.
Made an appointment with the Apple Store, (at least I live near a store), and they went through all the diagnostics and said, "There is nothing wrong with your hard drive yet we are unable to install the upgrade ... meaning that my computer will not function. I had to buy a new hard drive and have them install LION on it.   Before I left the store I told the tech guy that I'd like to turn it on to make sure it would work ... guess what ... it wouldn't.   "I can't understand it", he said, "It was working just fine a few minutes ago."   I had him try it a few more times and then he advised me that they'd have to do it again and for me to come back (again).
So, now I have a new hard drive and a new operating system ... but I had to pay for it in cash, frustration, time, and lost data (my email archive mostly) ... BUT ... now my CD/DVD drive won't work.   I've had to reload software with an external drive.
What the **** ????
Anyone with some thoughts on this?
(Plus I've had to create a new MAC ID?   Why won't it accept my old account ID?)

Thank you again ... I wasn't aware of that bit of information.
I've never used Toast before but have heard of it. I just went to their website and watched a quick video. I'm a tad confused though ... is Toast able to rip movie DVD's before burning a copy?   I used to have some software that could do this but, of course, it's now gone with my new hard drive.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

External dvd drive won't work on USB macBook air

External dvd drive won't work on my macBook air usb port. It works on older versions of air and iMac.
Any ideas. Tried the left shift, control, option and power button sumultaniously, but did not work.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

Re: Safari 7.0 zoom not working after Mavericks upgrade.

Re: Safari 7.0 zoom not working after Mavericks upgrade.

Hey there sarunelis,
It sounds like after updating to 10.9 the zoom function is not functioning at all. It sounds like you may need to check for 3rd party plugins. This article will help you check for that.
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/ts3230
Thank you for using Apple Support Communities.
Regards,
Sterling

How do I fix aLaCie Backup Drive that runs constantly after Maverick upgrade

LaCie backup drive for time machine runs constaantly after Maverick upgrade. This is using resources and slows the processor

After installing Mavericks on my one year old iMac (loaded) Time Machine failed (Pegasus Promise Thunderbolt 3TB). I tried unmounting it, didn't work. Rebooted: Time Machine failed again [Time Machine couldn’t complete the backup to “Time Machine”. Unable to complete backup. An error occurred while creating the backup folder.] was the only message. Had to reboot to get Pegusus accessible again. Tried re-intalling Maverick (old Microsoft thing... reintall the OS). Didin't do anything for Time Machine, same failure. Booted into safe mode: nothing, same probelm. Repaired permissions: no joy there either. So, now have no Time Machine backups at all. And Time Machine won't work with the Pegasus. [same error message after 30 min or so every time]. ordinary file saves work fine though.
Ideas please?

CD/DVD Drive won't work - Help Please??

I have a fairly new laptop (2 months old maybe) running windows 7 pro 64-bit. The CD/DVD drive stopped working after I upgraded from Windows 7 Home Edition and installed iTunes so I'm not sure which one is causing the problem but I'm leaning towards iTunes based on what I've been reading... The disc drive is still listed under "My Computer" but it will not read any discs.
Here's the diagnostic info:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite A665
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0046ADD00C0047B8
Current user is not an administrator.
The current local date and time is 2011-05-21 15:38:15.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb8f399e030d63143a78a520f6524b2b
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp CDDVDW TS-L633Y, Rev TF20
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.

Any ideas? Anyone? Still having the same issues here...
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite A665
iTunes 10.4.0.80
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0042AE900CF73738
Current user is an administrator.
The current local date and time is 2011-08-08 16:10:23.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bb8f399e030d63143a78a520f6524b2b
iPodService 10.4.0.80 (x64) is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp CDDVDW TS-L633Y, Rev TF20
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.

CD/DVD drive does not work after Win 8 intsallation

from a month i've updated my windows into windows 8, everything is working great but the DVD-RW .
When i put empty cd and try to open it, it gives me error while opening saying:
"windows was unable to complete the format"
So is that a software or a hardware problem?!
waiting for the help !

Does this mean that your CD/DVD drive does not work anymore and is not recognized by system?
If yes, then I would recommend checking this Toshiba document which I found on the knowledge base portal webpage:
+Why does my CD/DVD Drive not work after upgrading to Windows 8?+
http://aps2.toshiba-tro.de/kb0/FAQ2B03F10002R01.htm
You will need to uninstall the Toshiba programs:
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator

IMessages won't open after Mavericks upgrade

iMessages won't open after I upgraded to Mavericks. I keep getting prompted to "enter the keychain password," but I never created a keychain. I never used it before the upgrade, and I skipped the step during the upgrade because I did not want to use keychain and it was an option to skip it during set up.

HI,
The OS X Mac have been using Keychains for a long time.
In the Applications/Utilities folder open Keychain Access.
This should show you at least two keychains.
The Login one for your Mac User account and the System one.
Generally speaking the Keychain keeps the passwords used by various apps and it needs to be Open.
In most cases the Login password for the Mac Account user is also the password that opens the Keychian when the computer is started up.
As each Mac User Account owns it's own Keychain there can be issues when you drag an account from one computer to another rather than using Migration Assistant.
i.e. you might Own it on one computer but not on another.
In the Finder > Go Menu hold down the ALT key and select the Library that appears.
In the library navigate to Keychains.
Click to highlight the Login one.
Now use the CMD and i keys together (Get Info)
At the Bottom unlock the padlock
Highlight the name that has (me) next to it (it should be your Shortname).
Once you have highlighted this use the cogwheel item at the bottom.
This should be greyed out but saying "Make you (Me) the Owner."
You should also have Read and Write permissions like in the Pic.
8:48 pm Sunday; December 29, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Quicktime won't work after lion upgrade

quicktime won't work after installing Lion

I am having the same problem. Anyone else have this problem and find a solution??

DVD drive won't work after Mavericks upgrade

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