Dvd drive wont eject - using windows 7 - G50-70 i5

Im having problems with my dvd drive.  Have seen a few similar posts on here but I cant get anything to work.  The drive did initially work, but now I have installed windows 7, it wont eject.  The drive can read discs.  When I press the eject button, the light comes on, and I get the usual noise of the drive, but it wont eject.  It will eject using a paperclip, but not using eject under my computer.  Ive installed the lenovo eject utility, but no idea how to use it, but I dont think that having to go into the bios everytime or to use a paperclip is acceptable on a new laptop.  Would be grateful for any tips to try before I send it back.  For example, where can you download a mat**bleep**a driver or firmware update? Ive searched but they dont seem to have a website.  All I seem to get is lots of utilities that want paying for downloading anything.  Many thanks for any help, Tristan
Solved!
Go to Solution.

hi Tristan,
Welcome to the Forums.
AFAIK, when you press the eject button, it sends a signal to the logic board, and the logic board sends a function to the eject machanism to release the tray. From your observation, it's likely that there's a mechanical or other physical failure inside the ODD that's preventing the tray to eject.
The Lenovo Eject Utility on the other hand is design for Thinkpads (haven't tested this on Ideapads units) and its function is the same when you right click on the DVD Icon and chooe Eject.
   - Sample image
I recommend you contact lenovo and report your findings as you may likely need to send the unit for service.
Support phone list
More info:
ODD - Mechanical Parts
Regards
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