DVD drives rendered useless

Hello,
Recently, my G5 Dual 2.0 decided that it would no longer burn DVDs. I have previously burned many DVDs on the internal superdrive (a Pioneer DVR-107D) as well as my external LaCie (a Pioneer DVR-K12D), and an older 1x LaCie.
Now, I get the same error message on all three: "This disc cannot be used because this disc drive is not supported. Error 0x80020025"
Toast can see the drives and I can burn CDs, but not DVDs, on any of them. I suspect the OS is the source of my problem. Does anyone know of a preferences file that I should trash, or any software updates I should have? When I run Software Update, I am all up to date.
Thanks in advance for any help anyone can offer. Questions?
Aaron

Aaron,
Have you tried just doing a restart? This worked for me when I had a similar problem.

Similar Messages

Stuck: Need Disk repair but DVD drive dead and only have USB 1

[1 Ghz flat-panel iMac with USB 1 ports (no USB 2) and also Firewire 400]
I noticed a strange discrepancy (small but concerning) between the size of a folder on hard drive (folder of all mp3's with no subfolders) and the backup of the same folder on a mounted thumb drive.
(The size difference was not due to any invisible .DS_Store files and both folders are displayed in List view format.)
Disk Utility reports three things:
1. Incorrect number of thread records
2. Volume Bit Map needs minor repair
3. Checking volume information.
Volume free block count",0) [I might have mangled this line]
(It should be 13438611 instead of 13437937)
Here is the GOOD (but these are useless as explained under the "Bad"):
- I have a Tiger 10.4 boot DVD for a repair ==>but see below
- I also have a Disk Warrior disk (never used)
Here is the BAD:
- My built-in optical drive [Pioneer DVD-RW DVR-105] is -- I now discover - defunct and DEAD - it does not run the Tiger Boot DVD (in pristine shape).
- I bought an external SuperDrive (unopened) but I believe no boot from USB 1 is possible in PowerPC so a SuperDrive with USB 1 is useless.
Questions:
1.) Is there any way to boot from some external source (optical drive is DEAD) to run Disk Utility and/or Disk Warrior? -- I see none in this case! (gulp).
2.) More importantly (and this is my fundamental concern): Do the three Disk Utility hard drive issues constitute any direct threat to the integrity of my files?
I have almost everything backed up to duplicate thumb drives over these many months as standard practice.
Are these Disk Utility errors fully isolated to hard drive directory-keeping...or do these directory damage errors pose the possibility of mangling or harming my files or their metadata (filesize, etc.).
Put another way, when files are backed-up from a hard drive under the Disk Utility reports above, do they remain unharmed and undamaged by the situations reported by Disk Utility?
Thanks,
Bill

Jeff and Michael,
Thank you both for your generous and thoughtful input.
Michael: As I slept on it overnight, the exact same idea occurred to me of trying a Target Mode to the iMac from my Lion MacbookPro (I have it but stupidly have yet to use it much!).
I did buy a Firewire 800 (MBP) to Firewire 400 (iMac) adapter cable a few months ago!
CONCERN: Would there be potential compatibility issues or risks in running Lion 10.7's Disk Utility against the hard drive of the old OSX 10.4 iMac in Target Disk Mode?
==> Assuming an "it's ok" answer to the Target Disk question, would the majority of users agree that the Target Disk Mode would be more prudent than running:
fsck -fy in Single User Mode
I have never done fsck -fy before especially because I was under the impression there were issues with Journaled drived but from what I have read today...it looks ok to do)
Jeff: Can't thank you enough for the reference to the OTW DVD drive. I might first invest $10 in one of those DVD lens cleaner disks that I've read about. It's probably not the issue or else why would the drive read commercial Music cds perfectly well!
Thanks,
Bilil

Windows dvd maker does not recognize the dvd drive in this computer

I have windows 7 release candidate on my old desktop and this newish notebook. Windows DVD maker works fine on the desktop but on this Lenovo 3000 N200 it will not recognize the built in dvd drive. I have checked with Device Manager and the software is up to date and the device is working normally. I can make DVD movies using a free program called DVD Flick. DVD Flick recognizes the DVD burner, so why won't Windows DVD Maker work??

Hi Ppprrrggg,
The following information was copied from Troubleshoot problems with creating a DVD-Video using Windows DVD Maker
My DVD failed to burn. What can I do?
Try one or more of the following:
Verify that the DVD burner is connected properly to your computer and powered on, and that any necessary software drivers for the DVD burner are installed. You can check your hardware settings in the Device Manager by doing the following:
1.
Click Start, and then click Control Panel.
2.
Click Hardware and Sound.
3.
Click Device Manager.
Make sure that the videos you're trying to burn are not corrupted. To see whether the videos you want to burn are corrupted, try playing or viewing them using Windows Media Player. If the files don't play using the Player, Windows DVD Maker cannot burn them.
Choose a slower burning speed for your DVD burner by doing the following:
1.
Return to the Add pictures and video to the DVD page, and then click Options.
2.
In the DVD burner speed box, select Medium or Slow.
Does it work?
Thanks .
I uninstalled DVD Flick and followed the steps above but no luck.....any other ideas??? Apart from the fact that Windows DVD Maker SHOULD work I find it extra annoying because I think it is a very good program....it's better than DVD Flick, and besides not wanting to fork out money I would prefer to have nothing to do with programs like Nero.
Hi,
When you click DVD Maker-what exactly happens?Or what kind of error is?
when i click dvd
when I click dvd burner I select videos 2 burn.....videos I can watch on windows media player. After selecting the slowest burn speed I click on ''burn'' just like I do on my 7 year old desktop (which will then burn a dvd movie). But on this notebook I get a little window......''windows dvd maker''. It reads ''dvd burner not found. A dvd burner was not found. Make sure a dvd burner is connected and installed then try again.'' How useless is that???!!! I find it hard to believe this problem cannot be solved. Also I don't believe I can make the problem any clearer!!! Windows has no problem finding the dvd drive if I want to burn a data dvd so how come I can't burn a dvd movie using windows??? please help!!!!!

HT5628 After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp "removed" the DVD drive!

After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp “removed” the DVD drive. I think there is an issue because I reinstalled Windows 8. If I don't install driver, then I have reduced functionality (no Apple keyboard, no sound etc), but once I install driver, I lose my DVD drive.

Hi, guys, I have had the exact same problem since the summer of 2010. Here's what I was able to find out.
Deleting upper/lower filters, running all those Fix Ya programs and other Microsoft crap is useless. This problem is most certainly has nothing to do with registry of any software on your computer. I took my HP 9620us to a couple of repair places and, they tried a lot of things and it appears that the root of this problem is a faulty motherboard connection. Of course, it costs about 400 bucks to fix it so I'm not sure I want to pay this kind of money.
Anyway, if somebody was able to fix it PLEASE post here to let us know. Again I am 99 per cent sure it's some piece of hardware in the motherboard.

CD/DVD drive not recognized in hp pavilion dv6500

I have a problem with my CD/DVD drive.
My hp pavilion dv6500 laptop is not recognize the drive, dos not show up in the device manager, I right click on the IDE adapters to scan for changes, I hold down the F9 to see the start up order of the drives it’s OK accordingly to factory settings and I would like to ask some one help or advice what to do. My cd/dvd drive was working when I installed the new operating system from the CD on the new WD SATA hard drive. I have not portioned the new HD during installation of the OS because I need all the space on the HD. When I checked the drive letters I only have seen a C drive. Missing the call letter for the CD/DVD drive ‘example E’ for the cd/dvd drive.
The commuter is running great now, but I using an external HP CD drive to install all my software. I using the Driver Detective software to trying to detect the cd/dvd drive, but it’s useless. I do hear the drive when I put in a CD or DVD it is connected to the internal power source, but not been seen or recognized. If any one can help I would be very grateful. [text removed for privacy]

Hi,
You could try the automated fixit from Microsoft on the link below.
Windows 7
Vista
If the above fix hasn't worked, try the following. From the Start Menu, open the Control Panel and click on Device Manager. Click to open the IDE ATA/ATAPI Controllers. Right click on the first channel and select uninstall. Do not delete drivers if asked. When uninstalled repeat the process for each channel. Also if an ATA controller is listed, right click and uninstall this. Again, do not delete drivers if asked.
Next click to open DVD/CD-ROM Drives. If your optical drive appears here, right click and select uninstall. Do not delete drivers if asked.
Restart your PC and let Windows re-install these devices. Give it a minute or two, then see if the drive is working.
Let me know how it goes.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

ITunes will not open my music CDs when I place them in the DVD drive. I am using Win 7 and latest download of iTunes. Have tried uninstalling and reinstalling with AV software turned off. No luck. Cannot upload my music CDs to iTunes library. Any ideas?

Using Win 7 and latest download of iTunes, the software will not recognize my music CDs when inserted in my DVD drive. I put a CD in the drive and nothing happens. iTunes does not have a "start" button, or some menu option to tell it to begin copying music to the library, so it just sits there. When I first installed iTunes, it would open the CDs, but I would get an error message after the first track started to transfer. Now, after a coupel uninstalls, disc cleanup, etc., nothing happens when I insert the CD. I am lost here and about to sell my new Ipod Classic because it is useless to me. Maybe I'm just too old to own something like this? Any (serious) suggestions would be appreciated.

In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.

Dvd drive can't read DVD's

hi all,
My problem is the dvd drive in my laptop. It will not read dvd's commercial or burnt variety, curiously it reads cd's just fine. So far email tech support has been useless. I wrote them explaining what steps I had tried to fix the problem such as uninstalling and reinstalling device drivers and they suggested that I try and reinstall device drivers. Do they even bother to read the emails you send or just guote out of some manual. System restore did not work either, but the drive is rarely used so the latest system restore points are probably useless wrt this problem. Returning the unit to factory state is simply not an option. The unit is still under warranty. Any other suggestions? I couldn't find any firmware updates. Other than this problem this system works flawlessly and has since I bought it.
Hp Pavilion
Model # dv6934ca
Windows Vista Home Premium 32 bit
DVD drive TSSTCorp TS-L632N ATA device
3 g ram
320 g harddrive
Message Edited by SidSam on 05-30-2009 10:13 AM

The DVD's I assume are data as well as movie files? Do you have an app such as Intervideo,etc to play dvd's?
My usual steps include running a laser cleaning disk, remove/reinstall as you have done and maybe deleting upper & lower filters.Once done if it still doesn't work,it is declared dead.
I would request a replacement.Of course HP will likely first make you jump through the usual hoops which include a System Recovery back to factory configuration.This can be eased considerably by making a backup Image of your current setup to restore later.
A great free tool I have used a lot lately is Macrium.It works fast and will create & save the image to external USB HDD, CD/DVD,network drive,etc.
Macrium Reflect Disk Imaging:
http://www.macrium.com/reflectfree.asp
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Need help in installing Snow Leopard without DVD drive

Hi,
I have a White Macbook 2008 model with 2.1 ghz processor and 1 GB Ram. The dvd rom is not working in my machine. It spits out the dvd's 99 out of 100 times.
I need to upgrade from 10.5.8 to 10.6. Apple has sent me a single disk to install snow leopard.
I am not willing to invest in new dvd drive either internal or external. Needed help on ways to install snow leopard please apart from using the dvd option.
I do have a Firewire 400 cable but i do not know anybody anymore who has a mac machine with 400 port.
Hence the cable is also useless and i cannot connect to anyother macbook and do the install using their drive.
Please suggest.
Regards,
Rahul

There are no direct options. Find a friend with a Mac that has a working optical drive. Buy an 8GB USB flash drive. Partition and format it for the Mac then clone the mounted DVD to the flash drive. Take it back to your computer and boot from the flash drive.
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the disk icon for the flash drive.
5. Click on the arrow button below the icon.

Itunes conflicting with the DVD drive in windows 8.1

Has anyone had any conflict on the DVD drive betweeen W8.1 and Itunes 11.1.3.8 i know its this as when i uninstall Itunes the conflict dissapears re-install itunes and the conflict re-appears which then renders the dvdv drive uselss. actually it doesnt even show up in the drive letters.

Hi, we have the same problem, just follow these steps:
https://www.dropbox.com/help/4211
I found out that this has a connection with the problem that I encountered with the synching of my dropbox.
Hope this would help.
After following this, I can now print in Microsoft Word and also via PDF.

No dev naming for SCSI DVD drive? [solved]

I've been trying for sometime to find the udev conversion for the SCSI CD/DVD drive I have.
'dvd' doesn't exist
hdc is taken
sda1 is taken by the root hard drive
sda2 is taken by the swap file
If I put /dev/sd in fstab, then try mount /mnt/cd2 (which is a valid mount point), it says special device 'sd' doesn't exist.
I guess I could always stick to the old name, but then it wouldn't be udev, would it? It works by the old name.
I haven't tried it yet, but the only thing I found closest was:
/dev/scsi/host2/bus0/target2/lun0/
except the actual lun is 2 on the DVD drive's controller, but I think the kernel is using target2 as the lun, and lun0 is what the drive is according to it not being chained. target0 seems to be related to my SCSI hard drive.
Thanks in advance.

mount: special device /dev/sdb does not exist
sorry about that, I thought about that too, but I didn't mention it because I was browsing the /dev/ directory and noticed it wasn't listed there.
I guess it would help to list my configuration, because there's probably an even more obvious reason for it, but I"m not sure.
Adaptec 29160N PCI card, has 68-pin and 50-pin connector. The hdd and DVD drive are both connected to this controller card but to their according connector directly to the board. They both come up in the bios screen with the HDD as LUN0 and DVD drive as LUN2. The dvd drive works so far only if specified as /dev/cdroms/cdrom1.
I'm sure this is nit-picking, but I'm just concerned it might translate into a problem down the road. If it's not an issue, just tell me. LOL.
update
Latest issue: I noticed today that my Arch kernel says 2.6.12-ARCH (shouldn't it be X.X.X-SCSI?), and also my /dev path has dumped a ton of useless references, and also added an scd0 reference (which I'm wondering if this might be my SCSI drive?)....*edit again, wait, finally there's dvd and dvd1, I bet dvd is the IDE burner, and dvd1 is the SCSI dvd drive. Hmmmm... I'll try changing these in the media file and fstab and report back.
*edit [still working on it]
Yes, uh, it appears to be scd0. Where did this come from? I know it wasn't there before, and neither was dvd or dvd1. Which, as suspected, dvd1 and scd0 are both linked to the SCSI DVD drive. :?:
update:
I tend to think the difference was between using hotplug and lshwd since it was recently I switched to lshwd. I also optimized pacman (pacman-optimize), but I wouldn't think that has anything to do with it.

Premiere Elements 3 doesn't see my DVD drives?

Hi
I have been using PE3 for a long time.
I just got a new computer running Windows 7 64 bit.
I thought that PE3 was working great until I got ready to write my production to DVD.
When I get to that point I get the "No DVD drive detected" message.
I have two DVD writers in my computer both are working normally.
I put a blank DVD in each of them but no matter what I do PE3 doesn't see them.
When I click on the drop down it is blank.
Anyone have any ideas how I can get Elements to see my drives?
If this fails, can I write the project to a folder (that seems to work OK) and then just copy the project to a DVD from there?
Any help welcome
Mike

Mike
Many considerations in your present situation, but for now I will leave you with a link to the free 30 day Premiere Elements 8.0 tryout from Adobe.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us
Top of the list for getting started on the right foot with version 8.0
a. Download and install the Premiere Elements 8.0.1 Update (Patch)
b. Turn of the Background Rendering (that should be done automatically by the installation of the 8.0.1 Update) but check anyway...Premiere Elements workspace Edit Menu/Preferences/General.
c. Turn of the AutoAnalyzer Feature (See Elements Organizer workspace Edit Menu/Preferences/AutoAnalyzer Options)
There are users out there successfully using Premiere Elements 8.0.1.
I do not work for Adobe nor have any affliation with them. I will take another look at your Premiere Elements 3.0.2 issue and see if I can come up with any worthwhile suggestions.
ATR
Add On....If you can burn to folder successfully, take just the VIDEO_TS Folder from the saved folder and burn that to a DVD disc using a program such as Nero (Burn Video Files category, not Make Data Disc) or the free program IMGBurn (strange program but effective for the purpose) using the Write files/folders to disc category. In either case, the VIDEO_TS will be burn to the DVD disc with the right file system for DVD-VIDEO on a DVD disc.

Disable dvd-drive

My dvd drive has been making noises whenever I tap the laptop directly above the drive. It has been doing this for a long time now, but lately it has gotten HIGHLY sensitive and buzzes about once a minute if im at the keyboard. It sounds like maybe its trying to recalibrate something, but I never use it anyways so i'd just like to turn it off. Is there a way to do this?

vendt: It would be possible to disconnect the optical drive's flex cable from the logic board, thus rendering the drive completely inert. But I'm not sure whether, with the connector loosed from the LB, it would stick up too high for the keyboard to fit properly back into place. In that case you would have to remove the drive altogether, or remove it temporarily in order to disconnect and remove the flex cable altogether, then put the disconnected drive back in place. Operating the machine with the drive removed might change the feel of it unpleasantly, but if it doesn't, that may be the thing to do.
http://www.ifixit.com/Guide/Repair/Installing-PowerBook-G4-Aluminum-17-Inch-1-1- 67-GHz-SuperDrive/248/1

All users GONE except for "Other"...and CANNOT boot from External DVD drive

I booted the iMac (Intel...the last one with the White Bezel) tonight, and all of my users were GONE except for "Other." The internal Superdrive has had a disc jammed in it for months, so instead I have an OWC external USB/FW400/FW800 DVD drive. Snow Leaopard.
I need to boot from the SL install disc, but that must go into the external drive...which, as it's been since I upgraded to SL, the Mac sometimes sees and sometimes doesn't. Right now it can't see it. Which leaves me a big pile of crap, doesn't it?
So, what to do? I can't boot the internal drive because it's jammed with a DVD (or I spend $300 to replace what should be a $20 optical drive in it), I can't boot the external DVD drive because the iMac w/Snow Lepeord can't see it, and, meanwhile, all of my photos, etc., are on my Time Machine backup drive...which, as long as I can't do any of the above, just sits there...useless.
Can you tell I'm a bit frustrated with this?
I've reset the PRAM. I've rebooted. I've held down all sorts of combinations of keys. I've tried every single interface type on the external drive and the same thing - the drive can't be seen by the computer.
Has the internal hard drive failed? Nope. I'm tying this using the Firefox browser that's running on my Windows XP installation via Boot Camp on the internal hard drive.

Thanks, but no luck so far.
I have an old iMac G3 downstairs, and I connected it to the machine via Firewire. I could see the disk on the 24" iMac, its folders, etc. I wanted to see if I could install OS X via Target Disk Mode from the old machine to the new one, but it's a PowerPC machine and you can't do that. Maybe you can't do that from ANY iMac...I'm not that experienced.
Now the iMac isn't booting at all to Windows via Boot Camp - it's been booting for 45 minutes now with the "WinXP" logo, but nothing. I'm about to throw it in the car and haul it over to my parents, who have both a Powerbook and a 27" iMac. Maybe it'll work there. Who knows.
Other ideas...replace the internal hard drive (cheap)...if that doesn't work, I'll just sell the thing. I'm not going to sink $300 into the thing when I can get a new machine for around $600-$700. I may go to a Windows7 machine on the desktop and a Powerbook...maybe even an iPad.
I really want to love this iMac. It's my first (well, I did have the G3, but that was just to play with) Mac. It's given me a ton of problems since I bought it new. It's always been a "stock" machine - nothing weird done to it. I was hit with an iMovie update once, and that broke iMovie. Even the new iLife 2009 didn't fix it. Then, the internal optical disk drive failed. I couldn't believe that Apple used a proprietary optical drive rather than a stock Pioneer model. Price for the drive alone? $200.
I installed Snow Leopard 2 months ago, and that completely broke my ability to use external optical drives. Sometimes they work...most times they don't. This is an ongoing problem that many people are having (check the forums)...but no fix. Where does that leave me? With a useless computer.
So, I've boiled it down to this: I love the Mac software. I hate the hardware. Sure, it's pretty, but if something goes wrong, get ready to pay. I hate that Apple knows about problems, yet does nothing to address them, like the problem with external optical drives and Snow Leopard.
I bought the Mac because I was sick of Microsoft not being able to simply produce an OS full of security holes. Often times I read people bashing supposed "driver ****" with Windows, but look at what users of Windows machine are demanding of Microsoft - "please make my software compatible with the trillions of combinations of hardware that can run the os...all the way back to stuff that was created in the mid 1990s." Meanwhile, from my experience, Apple can't get their software to work with their own proprietary, supposedly vertically-controlled hardware.
Windows7 is a not bad OS. It's got it's faults, of course. But, if my optical drive failed in a Windows box, I'd have it replaced in 10 minutes...with a bluray drive...that can write...for under $100.
I use my computer for pictures, etc. In fact, we were ready to send off to iPhoto for our yearly photo books. That's not going to happen, as the photos are forever trapped on my Time Machine backup drive (lesson learned: dump photos to a generic format...fat32 works...just in case you decide to switch from Mac to Win7). iLife is great. MS Office is great, too, on the Mac. I love the little things the Mac does right.
After years of screwing around with my Windows box, I wanted a computer that acted like a consumer electronic device. That's not what I've gotten.
Ugh, so now do I buy a Mac Mini for $700, a new iMac for $1,400, or a Macbook Pro and a mac mini?
...or...do I continue to work within this silly Ubuntu Linux world?
Whatever the answer, I wish I didn't have to ask the question now.

Sony DVD Drive Problems

At our school we have a number of iMacs (flat screen with round base) of varying varieties. We've found a problem with a select number of them after upgrading the software from 10.3 to 10.4 (Tiger). 1ghz and 1.25ghz models (later iMacs)
All of our iMacs with Sony DVD Combo or Super drives no longer recognize DVD's - commercial video or data. Those iMacs with Pioneer Combo or Super drives still work just fine.
When a DVD is put in the Sony machines - nothing happens and it is ejected about 45 seconds later. Preferences are set to run DVD Player. When we start DVD player before hand and insert a DVD, clicking Title or Menu options give the "no available disk" message.
We've tried trashing the com.apple.DVDPLAYER.plist file and restarting the machine (worked in another discussion thread - no player brand mentioned - Sony?) this made no difference.
Any info on this? The upgrades appear to have rendered these Sony DVD players just a CD player (in function - About This Mac shows them as DVD RW's, etc.) Again, this only affected those iMacs with the Sony brand drives, and we don't expect we had 14 DVD drives go bad in one weekend.
Thanks for any info.
- Tom

HI Tom,
In your original post you indicated you upgraded to 10.4 Make sure every single iMac has the same version number. Click the Apple logo top left in your Desktop, then click, "About This Mac". When the pane opens the Mac OS X version numbers will be displayed. They need to all be at: 10.4.11
And... make sure all the possible Software Updates have been done.
After I did the 10.4.11 update, I couldn't use Sony media to burn CD or DVD on my Macs. Specialist at a nearby Apple store suggested I used Verbatim. Sure enough... works like a charm. For whatever reason, the most recent 10.4.11 version just doesn't like Sony and you aren't the only Mac user experiencing this issue.
" Again, this only affected those iMacs with the Sony brand drives, and we don't expect we had 14 DVD drives go bad in one weekend." I hope you mean DVD as in disks not hard drives ????
Something else to try. Open Disk Utility from the Applications/Utilities folder. Insert one of the DVD's and see if Disk Utility sees it in the panel on the left.
And... My CD or DVD doesn't appear on my desktop
If you insert a disc into your optical drive and nothing seems to happen, try the following:
Open a Finder window to see if the disc appears there. If it does, your Finder preferences are set not to show CDs and DVDs on the desktop.
To change this setting, choose Finder > Preferences, click General, and select the "CDs, DVDs, and iPods" checkbox.
Check your CD & DVD preferences by choosing Apple menu > System Preferences and clicking CDs & DVDs. If you've set the computer to ignore a CD or DVD when it's inserted, you won't see your disc on the desktop or in a Finder window. Change the appropriate setting to open the Finder when a disc is inserted.
One last thought. DVD's and CD's... all it takes is a thumbprint and the laser can't read the disk. Try cleaning the disks and see if that makes a difference. You'd be surprised. Here's tips on how to do that: http://www.ehow.com/how2049991clean-dvd.html
Carolyn

DVD Drives not working after Snow Leopard install

Hello all. I'm having problems after installing Snow Leopard. Om my MacBook Pro, my DVD drive doesn't even read discs anymore. It keeps it spinning for a while and then ejects it.
Coincidentally, the drive on my iMac 3+ GHZ is not accepting my discs into the DVD drive. It's not sucking in the discs anymore.
Both of these things started happening right after the Snow Leopard installation.
Can anyone help?

Have been running without trouble and had total ability to burn disc images to DVD until SL installation. after installation, every burn attempt fails to complete, give me an unrecoverabl, unable to restart error. I does burn data to the disc, but fails at some point near the end of the burn wich renders the disc a "coaster". I put my spare HDD back in wich was running 10.5, the problem exists with that drive also. My next step was to load a fresh drive with 10.5, even then the problem exists. I find it hard to believe that the drive failed exactly when SL was installed, more likely that the installation changed a hardware setting, or installed a firmware update which cause the problem. As I am a repair tech, I have done a ton of reaserch on the subject, and I find that litterally 10's of thousands of people have had the same issue after the SL upgrade. Come on Apple, I always heard you were better than Microsoft, but as everyone can see there is a problem. Get working on the fix and patch it just like Microsoft.

DVD drives rendered useless

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