DVD Dual Layer Not Working?

Hi all!
This is my first time to these forums and I have some trouble with a used Toshiba x205-SLI1 I just bought. the HD Dual Layer burning does not function and the driver appears to be updated properly. It is a TS L802a model, with drivers dated as of 6/21/2006 version # 6.0.6002.18005.
When I insert the Memorex HD +R Media Nero 9 runs up and begins the process but only goes to about 1% then stops. It ejects the DVD which apears to have nothing written to it by looks since I can put the DVD back in and there are no written areas all i can see with data.
Plus the speed of the drive only reaches 2.4 when the max is 8X.
Is there a newer driver somewhere? I need to get this working if possible and without spending tons of money on different media types to "test" the Burner.
Does this burner have some inate problems as i have read on other forums in burning dual layer dvd's?
oh, and it does work with the normal 4.7GB DVD's just fine i have done several of these to back up data on the system.
The system is running as the following drive configuration:
2 @ 200GB Raid 0. Vista ultimate 64 upgraded from Home Premium by the original owner.
The Laptop works in everything else and is in pristine condition all over.
Let me know if more info is needed to make a determination for help please.
Thanks in advance!
Robert
Attachments:
x205-SLI1.txt ‏442 KB

It sounds like a hardware problem to me. Your best bet considering it is new is to take it back to the place of purchase and exchange it for a working model (if it's within the exchange period) or contact Toshiba Support and have it repaired under warranty. Se the Warranty Link at the top of this page for details.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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