DVD menu doesn't work right in DVD players

I've created a DVD in Encore for Mac. It plays fine on my Mac and on Windows. However, once it is inserted into a stand alone DVD player, the menu doesn't work right. I have four text menus. In the DVD player, none of those are navigable. Arrowing up or down doesn't work. You have to click a number on the remote keypad and then play. This also causes "Channel 1" or "Channel 2" and so on to display. Any ideas how I can get the arrow keys to work? I don't have a stand alone dvd player to test against.
Also, in Windows, I have someone that wants to duplicate the dvd. They're using Movie Maker. It gives an error that the codec is not installed but doesn't say which codec. Any ideas on that?

The only time I recall similar problems was the issue Jeff was asking about above (Mac, Encore CS3, certain OS). If you don't solve this otherwise, I'd experiment with that.
You appear to have confirmed that there is button navigation. (In button routing, each button points to another.) Where does it break down?
On the Mac/PC, are you using the mouse? In the computer DVD software player, there should be a "remote" that you can use to see if the button navigation is working. Does the computer "remote" option work? If so, it makes it not working in a standalone player even odder.
If not, then look at whether the project works before you burn to disk. Does the "remote" work in the Encore preview? Or build to a folder, then play the DVD from the folder. (I don't know how on Mac; on PC, I find the first .ifo in the VIDEO_TS folder, and play that.)

Similar Messages

DVD menu doesn't work on the finished DVD

Please, I need some help.
I am having problems with a DVD menu.
Several days ago I burned a DVD from the same project that I tried to export to DVD today, and I did not have any problems with DVD menu, but today, when I start to burn DVD it shows me a warning sign that tells a few DVD markers are closer than they are required, and after burning DVD the DVD menu doesn't show or work on the finished DVD. What am I doing wrong?
Robert

Look here: http://www.adobeforums.com/webx/.1dea22a5/

Burned DVD - menu doesn't work

I'm fairly new to all this and have created a slideshow in iMovie and then created a DVD in iDVD. In iDVD it all works (there is just one menu item). But when I burn to disc image (or even burn a dvd) the menu link doesn't work - it just starts over the main screen. However, with the mac dvd player if I go to the menu, I can access it through "title".
HELP!
Many thanks!
bchina

Try closing iDVD and trashing the file called com.Apple.iDVD.plist located in User/Library/Preferences. iDVD will create a new file upon relaunch. Then repair permissions using the Utilities/Disk Utility app on your Mac. After deleting coded assets, try burning again.
When you burn again, I would burn from a disk image rather then directly from your iDVD project. Open your iDVD project, Delete Coded Assets from the Advanced menu, and save your project as a Disk Image on your hard drive. The assets will re-encode, taking a little time. Play the disk image with your computer's DVD Player application and see if the menu button works on the disk image. If it does, your initial problem might be caused by bad media. Burn a new DVD disk from the disk image at 4x speed, using Verbatim or Maxell DVD-R disks. See if that works.
Hope this helps.

First Play Menu doesn't work properly on DVD Recorders

I am an experienced PC Encore user. Just finished authoring a DVD with Encore CS3. Test results on Toshiba and Liteon DVD recorders yield a failed first play response (no menu appears). Test results on Sony set top players and computer DVD players, first play responds correctly (menu appears instantly).
I have created and tested DVDs on the same DVD recorders with earlier versions of encore and never had failed first play results.
Further, if I press the DVD Menu on the remote, the menu appears.
I discovered a work-around. I duplicated the DVD in a duplicator, tested the duplicate in the recorders and it worked properly. It must have stripped the header information from the master.
This is a problem with Encore CS3 and needs to be addressed. Many people use their DVD recorder as players, which is one of the reasons we use recorders to test.
Response . . .

AS opposed to lyonseye I am a plain novice on Encore - always dependent on templates. Now , I've just recently finished my first proper encore-project. Simple enough - one single menu linking to three timelines and wow my own pictures as static background! Checked and built (+R single layer) without any hickups in the error-report-department.
The disk plays perfect in various set top dvd's
but not on my own recorder(s)!!! ( 3 different machines tested with various players).
I won't go into machinery details (harm :-)) but would be happy if someone could explain to me if this is a common problem or eventually could point to the most usual reason for this unexpected behaviour.
Another question: the manual states that it is possible to apply motion background to the entire menu. I've tried this , linking video to buttons are easy enough as is linking sound to the menu. But pickwhipping ( did I spell that correct ,wonder) video to the background is a different animal.Short takes of approx 1 min duration was ment looping until buttons beeing pressed. Not working for me , maybe others could tell me the secret?
Again :

What can I do if my CD or DVD drive doesn't work properly in Windows 8?

QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
AnswerNote: For help with this issue in Windows 7, please see this article.
To get your CD or DVD drive working correctly, try these suggestions in the order listed.
Reinstall the Driver
Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
Power Cycle
Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
Ensure the laptop is turned off.
Unplug the laptop's AC power cable.
Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
Hold down the power button for thirty seconds.
Reattach the battery if removed.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to a CD or DVD inserted into the drive
You receive an error message about your CD or DVD drive
If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
System Restore
Try using System Restore to restore to the most restore point from before the problem arose.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
System Recovery
If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
For more information on performing a recovery, see the following article:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
Contact Customer Support
If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
If your problem is not solved, try the next
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!

Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running.

Links on DVD menu aren't working.

Hi, I recorded a short Camtasia video showing how a chunk of the links on my DVD menu aren't working. I can't figure out what's going on. I cannot click on anything past "Marianna Ingraham", including "Main Menu". I burned a disc image and a hard copy DVD, neither of which worked. Can someone explain to me what's happening? Is there a link limit? Thanks.
Encore Link Problem - YouTube

Yes, the DVD spec is 36 buttons per menu for a 4:3 menu, and 18 for a 16:9.

Why some eMac DVD SuperDrive doesn't work?

Why some eMac DVD SuperDrive doesn't work?
They have a limited hours life, or some DVD or CD can damage them?
Thank you

Hopefully some day I will find the answer for this question.

I upgraded to IOS 5.1 and the phone doesn't work right

I upgraded my phone to IOS 5.1 and the phone functionality doesn't work right. If I make a call, once connected I go back to the main menu and can't get to the phone controls (including the ones to hang up). If I receive a call, the wheel comes up, the phone does not ring and I can't answer it. I tried restoring the phone, but that did not work. Does anyone have any ideas?

Press the camera icon and slide it up.

Options pulldown menu doesn't work - nothing comes up

options pulldown menu doesn't work - nothing comes up, no matter how long I wait.

Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

Power Nap doesn't work right in my MBA mid 2011. Anyone knows why?

I just boght a MBA middle 2011 and power nap doesn't work right on it, specially in Mail app, where it downloads only a few mails and the rest of them are downloaded as usual, when recativate my laptop. Does anyone knows why?... i also tried to download the SMC update, but when i try to install it i get the message that my system is not compatible with the update.
Please somebody help me!!
Thanks in adevence!

http://support.apple.com/kb/HT5394

Palatino superscript doesn't work right

Palatino is my favorite font. But since installing Mavericks, superscripting doesn't work right in Microsoft Word. When Palatino type that is 14 points or smaller is superscripted, instead of being reduced a couple of points it is made extremely tiny. Also, instead of being raised to the top of the line, it appears in the middle (vertically) of the line. Since I use endnotes a lot, this effectively destroys the Palatino font for me.
According to Get Info, this particular font is Copyright © 1991-99, 2006 Apple Computer, Inc. Copyright © 1991-92 Type Solutions, Inc., so I've had it for a long time. Is there an updated version that will fix this problem? I don't have this problem in other programs, including PowerPoint. I use Office 2011.
Here is an enlarged image of the superscript (st):
<img src="http://ti.org/images/Superscript.png">

I think folks are looking for a solution.
And I have given one. The Palatino font supplied with Mavericks is no good. The only fix is to replace it with an older version. If you don't have one, you can't fix it.
Do you agree that Restore Standard Fonts...works ... Yes? No?
No. That option only attempts to remove fonts from the System and root Library folders that are included with OS X. It doesn't give you an option to restore OS X supplied fonts that are missing.
I have to presume you installed Mavericks over Mountain Lion. In Mavericks, Palatino is installed to the /System/Library/Fonts/ folder. In ML, that same (correctly working) font is installed to the /Library/Fonts/ folder.
Presuming this scenario is correct, the working version of Palatino in the /Library/Fonts/ folder was already active. When resolving conflicts in Font Book, the active font is always the one left active. Which would mean it removed the broken, Mavericks installed version.
As noted above, I fully tested and have proven the Mavericks version of Palatino is bad. I have multiple versions of this font. They are from:
OS 9
MS Office 2011
Lion
Mountain Lion
Mavericks
Adobe Type 1 PostScript
Adobe OpenType PostScript
I used Suitcase Fusion to activate one version at a time. Testing in Word, InDesign and other apps, they all behaved as expected until using the Mavericks supplied version.

I have a MacBook Pro Retina (2,3 GHz Intel Core i7 - 8 GB 1600 MHz DDR3 - Intel HD Graphics 4000 1024 MB). I use KompoZer for my website, but after installing OS X Yosemite it doesn't work right (I cannot see images in the website).

I have a MacBook Pro Retina (2,3 GHz Intel Core i7 - 8 GB 1600 MHz DDR3 - Intel HD Graphics 4000 1024 MB). I use KompoZer for my website, but after installing OS X Yosemite it doesn't work right (I cannot see images in the website).

It's beta open source software so I'm not surprised. It does't look to be too active a project, so I don't know if it will help or not but you might be maybe better off posting a bug report on their Sourceforge page here: http://sourceforge.net/projects/kompozer/

Safari menu doesn't work

I have a strange Safari bug... After about a day of using Safari 2.0.4 (the latest stable version), the main Safari menu stops working. I can still pull it down, but selecting anything in it does nothing.
For example, I can pull down the Safari menu and select Quit, but the app doesn't quit. I can pull it down and select Preferences, but no preferences appear.
On the other hand, I can type Cmd-Q and Safari will quit. I can type Cmd-K to toggle pop-up blocking. But selecting any item in the menu doesn't work.
All the other menus work fine. Safari itself also works fine. The application menu in other apps work perfectly.
The problem crops up after about a day or so. If I quit Safari and re-launch, the menu will behave correctly for a while. Then, sometime later, it will stop working. Safari has been doing this for at least a year -- perhaps two.
I have tried trashing Safari's preferences. A Mac Genius suggested installing Safari 3 Beta, then un-installing to restore Safari 2, but that didn't help.
Any ideas?
PowerMac G5 Dual Mac OS X (10.4.10)

This might be worth a try:
Empty Safari's cache (from the Safari menu), then close Safari.
Go to Home/Library/Safari and delete the following files:
form values
download.plist
Then go to Home/Library/Preferences and delete
com.apple.Safari.plist
Start up Safari again, and things should have improved.
Safari has been doing this for at least a year -- perhaps two.
And you never to question it? I have never seen that behaviour.

My navigator menu doesn't work

hi @ll
I am new on iweb, or website designg, i just did my page, and my navigator menu doesn't work, if i try go from welcome to about us, i click and nothing happends, same with my email botton, and i did the link with the inpector, same with the music! but it was working before..
any help??
thanks a lot! yea! my site it's web.mac.com/digital.arts, maybe it help you to understand the problem, english it's not my firts language
kind regards
110% trouble

110% Trouble,
Welcome to the iWeb Discussions. It appears that your grahic box of the hand is covering your email text and the nav bar is also covered by the Once Upon a Time box. Turn on 'Show Layout' and you'll see the graphic box extending over the email and the same for the nav bar.

DVD menu doesn't work right in DVD players

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