DVD not supported

Hi
I've got a new Imac 24 " and I've tried a few DVDs with no success - the DVD player will start up and the message "DVD not supported"comes up. Can't find anything of use in the help topics to deal with it.
Cheers
Dave

Welcome to AppleDiscussions...
Now, first of all, did you do the iMac Software Update 1.0?
http://www.apple.com/support/downloads/imacsoftwareupdate10.html
Disk Utility > Repair Permissions
and have you tried to reset the SMC (System Management Controller)
a chip on the logic board that controls all power functions for your computer
http://docs.info.apple.com/article.html?artnum=303446
1. From the Apple menu, choose Shut Down (or if the computer is not responding, hold the power button until it turns off).
2. Unplug all cables from the computer, including the power cord and any display cables.
3. Wait at least 15 seconds.
4. Plug the power cord back in, making sure the power button is not being pressed at the time. Then reconnect your keyboard and mouse to the computer.
5. Press the power button on the back to start up your computer.
Thanks,
den
.

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DVD not supported

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