DVD ok on some DVD player and TV, not on others...

hello,
I am working on my first DVD, but i have problems. I have test menus of all sort: movie, text directly writed in the buttons on a still image... When i test the DVD on my TV and DVD player or on my computer it is correct. But when my boss or my client test it, they say it is blurred...
I know it is difficult because text is dark on a white background. but since it work at home, why cant it work everywhere ? What do i have to look at to be sure that my DVD will work everywhere .? i am completly lost....
For info : I work my movie in Flash, export in Quicktime ( animation, best quality) and after export from QT in m2v. For the moment i have no sound...
I encode in VBR two passes, bitrate 7,5 to 9, best encoding...
Please help me, i am getting crazy...

all the images of the menu "vibrate"...or jump ..
If you are using small text, or you have created your graphics with fine lines or details, or horizontal lines smaller than 4 points, you will see this jumpiness.
Your only solution is to blur your menu graphics a little bit. Obviously this is not possible if you created your graphics or text in DVDSP, only if you create them in Photoshop et al (or you can blur motion graphics in FCP or After Effects).

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