DVD physically stuck in drive

Hi,
I've got a problem with my SuperDrive: the DVD I've inserted won't get out of the drive. It seems like the DVD got off the mount in a way it's not supposed to inside the optical drive. I also do not want to force the optical drive by pressing the eject button too many times.
Should I go to a store to fix the problem or is there a way I can do it myself? Thanks.

many thanks guys, but luckily the problem solved itself out without me intervening. The DVD wasn't entirely inside the drive, so I could use my nails to get it out.
Thanks for the suggestions though, but I'm glad I didn't have to bring it to a shop to fix the problem.

Similar Messages

DVD disc stuck in drive

Operating system not installing. The dvd is stuck in the drive. What method to use to eject the dvd from the drive? Have tried holding down the mouse, this has been ok in the past but, not on this occasion!
Any takers?
Kind regards,
mflick

Here's an excerpt from an Apple article that might help:
The drive doesn't eject discs or discs eject slowly
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times.
If the drive does not eject discs using the F12 or eject key on the keyboard.
If the disc will not eject try dragging the disc icon to the trash.
If the disc will still not eject, holding down the trackpad or mouse button after restarting the computer should also eject a disc.
If the disc continues not to eject, reset the Power Manager (PMU) or System Management Controller (SMC) and try steps 1-4 again.
If the disc still does not eject, for additional troubleshooting, evaluation, or service please contact Apple, contact an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

DVD physically stuck in optical drive

My grandson apparently tried to insert his game DVD by himself. I can see/feel the edge of the disc in the optical drive. The disc isn't being recognized by Disk Utility, and none of the usual tricks (eject while holding upside down, restart while holding buttons down, etc.) are working.
The optical drive appears to be working correctly -- it tries to eject the DVD with the usual methods. Is there a way to physically eject the DVD such as the old methods of using a paper clip to release the mechanism? Evidently it isn't physically seated properly.

+Well, I realize that I'm talking myself here but would really like to give Michael credit.+
Thanks for trying but it's been broken for a while and Apple have no ETA on a fix
http://discussions.apple.com/ann.jspa?annID=469
Some suspect it's (getting rid of points) an experiment to see if it alters who posts/how much ...

DVD stuck in drive

How do I eject a dvd stuck in the drive? It does not appear on desktop.

methodios,
See Kappy's recommendation here: CD stuck in drive: Apple Support Communities.

Flash drive is physically stuck in one of my USB ports (HP 2000)

There is a flash drive that has been physically stuck in one of the USB ports of my HP 2000 for a few days now.
(1) I've tried using physical force to pull it out (e.g. pulling while moving the flash drive in a circular motion, pulling straight, pulling to the sides) but that has not worked.
(2) I even took out all the screws on the bottom of the laptop and slightly cracked open the part of the computer than contains the two USB ports so I could try to fix the problem from inside the laptop. That also did not work since I couldn't reach the internal chamber that holds the USB ports.
(3) I also tried using tools to dislodge the flash drive. That did not work either.
And help or tips to offer?

After I went through the Apple Support Community, I tried the easiest and simplest suggestion first: restart my MacBook. Well I did it and the USB port seems to be working again and it reads my pendrive. Hope it will stay that way and never go wrong again. I really don't like going to Apple store because none is nearby.
Thanks for the reply by the way.

Help! Took mac to store today as DVD stuck in drive- 3 hour round trip!!! Told it was fixed and it now won't even switch on :( I press the on button and all I get is a continuos loading symbol and then it shuts down . Worse state than it was before :( :(

Help! Took mac to store today as DVD stuck in drive- 3 hour round trip!!! Told it was fixed and it now won't even switch on :( I press the on button and all I get is a continuos loading symbol and then it shuts down . Worse state than it was before :( :( not happy at all and not well enough to travel to get it fixed (my mum went today) anyone got any ideas please???

Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!

DVD is stuck in the drive.. please help!

Ok.. i was watching a movie from a custom made dvd and it froze. I tried ejecting the disc and it starts to eject then makes a weird noise and reverses. It keeps repeating over and over again i can't get it to stop, come out or load in the drive. Restarting did not work.
This is a 20" alum imac. please help me!

iMac: If You Can't Eject a CD or DVD, or Open the Drive Tray
* Last Modified on: July 18, 2006
* Article: 51008
This articles describes what to do if You Can't Eject a CD or DVD, or Open the Drive Tray.
Important: Make sure the disc is not in use. Quit all applications that are using files on the disc.
1. Place the computer in sleep mode.
2. Press the Media Eject key at the top-right corner of the keyboard.
3. If that doesn't work, drag the disc's icon to the Trash.
4. If that doesn't work, restart the computer, then hold down the mouse button.
5. To restart, choose Restart from the Apple menu.

A dvd is stuck in my MacBook Pro, and I am unable to eject it.

I recently used my MacBook Pro to watch a dvd, and I am unable to eject it. Has anyone else had this experience, and can offer a solution that doesn't require a $29 visit to the Genius Bar?

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

DVD-R stuck in machine!

DVD-R stuck in the machine. I can power-down and start-up again to eject it but am hoping someone has a more immediate (and better) solution. Loved the days when I could use a paper clip to physically cause the disk to eject. But... progress... Thanks.

#1 - The Eject key
#2 - Launch Disk Utility (Finder>Go>Utilities), select the ‘stuck disc’ in the volume list on the left & then either click the "Eject Button, Press Command+E or choose File>Eject Disk.
#3 - Open the Terminal application in your Utilities folder. At the Terminal prompt enter or paste the following command:
#4 - drutil eject
Press RETURN.
See Article: http://docs.info.apple.com/article.html?artnum=106752 Macintosh: How to Eject a Disc When Other Options Do Not Work

Cd stuck in drive, iMac doesn't even realise disc is there

I have a CD stuck in the drive of my 27" iMac (iMac10,1). Eject button does nothing, there's no disc icon on the desktop. I even tried opening the 'Disk Utility.app' and when I right-click on the CD/DVD drive and bring up the information window it says (amongst other things):
Media is present : No
I'm stumped, not sure what to do.
Thanks for any help.

check out Kappy's user tip:
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this:
Open the Terminal application in your Utilities folder. At the prompt enter or paste the following: /usr/bin/drutil eject.
If this fails then try this:
Boot the computer into single-user mode. At the prompt enter the same command as used above.
To restart the computer enter "reboot" at the prompt without quotes.

C655: Physically replaced hard drive, NOW WHAT? Don't know the very next step.

Start of History: Received HDD failure message 2 weeks ago. Researched on here and discovered I would have to replace drive. Backed up computer with disks and it took 5 to get everything backed up and also made a "Repair disk Windows 7-64 bit". Purchased new drive and Upgraded memory (2ea X 4s=8) while I was in there. So, this morning I physically installed my new hard drive and memory. When I turned on the laptop, it asked for a boot disk. Couldn't remember if that was on the Repair disk, so I removed new hard drive, installed old drive and looked at Repair disk. It showed three boot "something" files. I reinstalled new drive and used the Repair disk to start computer. It did some "stuff" and then a pop up to choose "Toshiba Recovery Wizard" or "system recovery options". I have absolutely no clue which to use. Tried the SRO and it required me to select and search for "something" that lead me to believe it was just to repair the old drive. So, I cancelled and went back to the TRW. That lead to something asking me to install disks. The only disks I have are the back ups, so I tried them, but it read the 1st disk in about 3 seconds, then ejected it and asked me to "set the 1st disk". Don't even know what that means. "Set"? Whatever the case, I don't think I have the correct disks made from the old drive. End of History.
Currently have the old failing hard drive back in laptop till I get some answers. Hopefully before this thing dies for good. I purchased the laptop new and have the disks somewhere at home in Texas. I am on the air force base in Charleston and don't have immediate access to those disks and if I were home, it would take me a while to locate them. So let's assume they aren't availabe at this point. Here is what I need to know. Are there other disks that I need to create from my laptop? Which option should I be using TRWizard or SROptions? If TRWizard, what disks is it asking me to install? If someone is able and willing to educate me on each step regarding the software prior to removal of the hard drive and then the same baby steps at turning on the computer for the first time after physically installing new drive, that would be helpful. Constructive, "dumbed down", with crayola photos etc. I need step by step everything. Standing by and waiting for help...

Satellite C655-S5128 - More here.
See the section Creating recovery DVDs/media, which begins on p. 68, and the section Restoring from recovery DVDs/media, which begins on p. 71, of the User's Guide.
   Satellite C640/C650 Series User’s Guide
New hard drive is a Toshiba MK5059GSXP
That drive does use advanced-format technology.
   MKxx59GSXP Hard Disk Drive
We've had mixed results restoring to such drives. See my original post here.
Give it a try. At the first opportunity, install the new Intel storage driver. (I've read reports of its being installed from a thumb drive prior to completing the restore.)
   Intel Rapid Storage Technology
Best of luck!
-Jerry

Removing a DVD Image from a drive?

Hello everyone!
Recently I wanted to wipe my MacBook Pro, and do a clean install of Snow Leopard. However doing so proved difficult, because my DVD drive recently gave out and stopped ejecting disks (Had to open her up and take out the drive completely). Anyways, in order to do a clean install, I had to create an image of my Install DVD On an external hard drive, and wipe the computer in target disk mode from another mac.
The clean install worked perfectly, although now my external Hard Drive is stuck with the DVD Image of the snow leopard install disk on it. I would just wipe the drive, however it has about 450 GB worth of data on it (When I put the Install DVD image on the drive I chose not to erase the current data) and I would just get another hard drive to back up my data and reformat the drive, but currently I do not have another drive to transfer the files to.
I would just delete the Snow Leopard install disk files, but everytime I plug in the hard drive, it pops up like an install disk and its quite annoying. In the mean time the hard drive still works perfectly, its just annoying always having to close the "Install OS X Snow Leopard" window each time I plug in the drive. (Note: If I remove the install disk files from the drive, the Hard drive still pops up like an install disk when its plugged in)
So my question is this, (I know I'm finally getting to my point haha) is there any way I can remove the "Install Disk" image from my hard drive without having to wipe the entire drive? Or am I just going to have to get another hard drive to back up all my data and reformat it? Thanks for your help guys, looking forward to your replies.
Regards,
-LS
Other System Info:
~Computer
Model: MacBook Pro 3,1
Make: 15" Discrete Model
Processor: Intel Core 2 Duo (2.2 GHz)
RAM: 4 GB
~External Hard Drive
Model: Western-Digital My Book
Size: 500 GB (Capacity); 33 GB (Free)

Thanks for your reply Neville.
I am currently able to read and write the files on the drive, and I am able to delete the Mac OS X install files. However even after I do so, whenever I plug in my external hard drive, it always pops up like a mounted .DMG file, instead of popping up like a hard drive.
Also by default I use the "List" view in the finder. But whenever I access the drive, it shows the files in "Icon" view since I added the Mac OS X install disk image to the drive =(.

DVD STILL STUCK

I have tried holdinh down the track pad button and pressing on the case above the drvie but still no luck. Does anyone have a way to get a stuck dvd out of the drive?
Mac Book Pro

Use a thin piece of hard plastic (thinner than a credit card) or the tip of a blunt knife. Slip just the corner/tip on top of the DVD itself, apply a light downward pressure and hit the Eject button.

DVD/CD/Blu-Ray Drive on HP Pavilion DV6 not working....

HP Pavilion DV6 with Blu-Ray
The DVD/CD/Blu-Ray drive suddenly stopped popping open or being recognized. I need to double check that there is nothing else I need to try to fix before having to buy a replacement part.
I've already tried....
1. reseting my computer back to factory settings (I know I had a virus or malware and then when it died I just decided to set the whole thing, but it didn't fix the dvd drive)
2. Removed cd. (I had to remove the drive to get the cd out. It was a library cd so I thought that the security strip on it might have caused a problem.)
After these two things it still isn't working. Everything else is fine. I just want to make sure there is nothing else I need to try or check before buying a replacement part.

Hi RavenMidnight,
For the DVD/CD/Blu-Ray drive no longer ejecting, there is not much troubleshooting that you can do to resolve the issue. I have included the document 'Opening a Stuck CD or DVD Drive Tray (Windows 7, Vista, XP)'. This document will show you two ways as a work around for opening the drive. When you do have the drive open, double check to make sure that there are no obstructions in the path of the tray.
If there are not obstructions, and the tray is still not functioning properly. I have included the document for 'Steps for Removing and Replacing the CD or DVD Drive'.
Please let me know if any of these steps have resolved the issue, thank you.
I worked on behalf of HP

Can the LightScribe 16X max. DVD+/-R/RW SuperMulti drive burn dual-layer dvds?

It's a LightScribe 16X max. DVD+/-R/RW SuperMulti drive, I think it's part number is 575781-501. It came in my HP Pavilion Elite HPE-380t. I was customizable up to blue ray but I stuck with the standard. Now I'm not sure whether I should invest in Dual Layer DVDs, because I don't know if my drive is capable of writing to them. Does anyone know?

According to these two sources, yes the drive is capable of writing to dual layer DVDs.
http://lethbridge.kijiji.ca/c-buy-and-sell-computer-accessories-Dual-Layer-DVD-RW-internal-drive-W0Q...
https://www.serversupply.com/HP-COMPAQ/MULTIMEDIA/DVD-RW/SATA-INTERNAL/575781-501.htm
Hope this helps,
GeorgeFN
GeorgeFN
I work on behalf of HP.

DVD physically stuck in drive

Similar Messages

Maybe you are looking for