Dvd player does not play dvd disc

I've had this brand new iMac for almost 10 months. Every time I put in a dvd, click on play and "Supported disc not available" would be shown on the screen. It's very frustrated. But one time I took it to an Apple store to check, an Apple worker put in a Disney's dvd and it worked fine. I brought it home and have tried to play mine. Again, it says the same thing. I cannot even eject the disc form that small dvd player window. I can only eject it from the key board. I have "Window XP" loaded in this iMac. I wonder if the Window XP has created problem for it. Any suggestion to help solve this probem will be greatly appreciated. (Certainly, I can bring it back to Apple store again with my disc but it's a big job because the nearest store is hour and half away.)
(The operating Syetem below I chose is not necessary correct. All I know is it's OS X)

Is XP running under Boot Camp?
See if this plays them...
VLC Player...
http://www.videolan.org/vlc/

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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