"DVD player encountered a system error, error: -36"
I burned video with iDVD and when I try to play the dvd I get a message which states, "DVD player encountered a system error, error: -36". One DVD disk will not play at all and keeps trying to load. Another DVD disk will load, but will say that there is a system error. Anyone know about this problem?
Type -36 error (I/O Errors (bummers)
This file is having difficulty while either reading from the drive or writing to the drive. The file
may have been improperly written data to the drive or the hard drive or disk may be damaged.
This is almost always indicative of a media error (hard error on the disk). Sometimes (rarely) it is transient.
Solutions: Try copying the file to another drive. Use a disk recovery software, such as Disk First Aid to examine the disk. You can try rebooting with all extensions off. Once in a while this will allow you to read the data. The file in question should be restored from a backup that was stored on a different disk. Regular backups can reduce the time to recover from this error.
My first guess is that you used poor quality DVD media. Maxell and Verbatim are good.
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When I try to play a disk that has been burned on a VCR/DVD combo machine, I very often get an error message that says:
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and then it quits. Sometimes I have been able to play a disc, after several tries, as it errors later and later, but also sometimes not.
PowerBook G4 Mac OS X (10.3.9) Processor: 1.25 GHz PowerPC G4; Memory: 512 MB SDRAMWhen the player quit yesterday one time it brought up the report to Apple window, so I got the error code. Here it is:
Date/Time: 2007-04-05 17:23:45 -0500
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: DVD Player
Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
Version: 4.0 (4.0)
PID: 603
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xf47c0800
Thread 0 Crashed:
0 <<00000000>> 0xf47c0800 0 + 0xf47c0800
1 com.apple.DVDPlayer 0x0003f8c4 0x1000 + 0x3e8c4
2 com.apple.CoreFoundation 0x901c45f8 __CFRunLoopDoTimer + 0xf4
3 com.apple.CoreFoundation 0x901c1958 __CFRunLoopRun + 0x5c8
4 com.apple.CoreFoundation 0x901c5e6c CFRunLoopRunSpecific + 0x148
5 com.apple.HIToolbox 0x92885f60 RunCurrentEventLoopInMode + 0xac
6 com.apple.HIToolbox 0x9288c6c8 ReceiveNextEventCommon + 0x17c
7 com.apple.HIToolbox 0x928ae1a0 AcquireNextEventInMode + 0x48
8 com.apple.HIToolbox 0x928e2514 _TrackMouseLocationReturningEvent + 0x120
9 com.apple.HIToolbox 0x9292dd28 _ZN6HIView18BasicTrackInternalERK7CGPointmsPFvP16OpaqueControlRefsEhPK10GlyphSt atePm + 0x258
10 com.apple.HIToolbox 0x92916928 _ZN6HIView9TrackSelfEP14OpaqueEventRefPs + 0x1d8
11 com.apple.HIToolbox 0x92884958 _ZN6HIView12EventHandlerEP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 0x828
12 com.apple.HIToolbox 0x92881fa0 DispatchEventToHandlers + 0x150
13 com.apple.HIToolbox 0x92882214 SendEventToEventTargetInternal + 0x174
14 com.apple.HIToolbox 0x92886694 SendEventToEventTargetWithOptions + 0x28
15 com.apple.HIToolbox 0x9291fa2c _Z19SendControlDefTrackP6HIViewRK7CGPointPmPFvP16OpaqueControlRefsEPs + 0xdc
16 com.apple.HIToolbox 0x92945308 _ZN6HIView13ClickInternalERK7CGPointmPFvP16OpaqueControlRefsEb + 0x5c
17 com.apple.HIToolbox 0x9294b05c _ZN6HIView9ClickSelfEP14OpaqueEventRef + 0x124
18 com.apple.HIToolbox 0x92885944 _ZN6HIView12EventHandlerEP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 0x1814
19 com.apple.HIToolbox 0x92881fa0 DispatchEventToHandlers + 0x150
20 com.apple.HIToolbox 0x92882214 SendEventToEventTargetInternal + 0x174
21 com.apple.HIToolbox 0x928946bc SendEventToEventTarget + 0x28
22 com.apple.HIToolbox 0x9294ae10 _ZN6HIView5ClickEP14OpaqueEventRef + 0x10c
23 com.apple.HIToolbox 0x92999394 HIViewClick + 0x38
24 com.apple.HIToolbox 0x92966a74 HandleClickAsHIView + 0x9c
25 com.apple.HIToolbox 0x92934bd4 HandleWindowClick + 0x204
26 com.apple.HIToolbox 0x92915f40 HandleMouseEvent + 0x1b8
27 com.apple.HIToolbox 0x928d7c60 StandardWindowEventHandler + 0xa8
28 com.apple.HIToolbox 0x92881fa0 DispatchEventToHandlers + 0x150
29 com.apple.HIToolbox 0x92882214 SendEventToEventTargetInternal + 0x174
30 com.apple.HIToolbox 0x928946bc SendEventToEventTarget + 0x28
31 com.apple.HIToolbox 0x928a2d3c _Z25HandleMouseEventForWindowP15OpaqueWindowPtrP14OpaqueEventReft + 0x144
32 com.apple.HIToolbox 0x929c3524 _Z16HandleMouseEventP14OpaqueEventRef + 0x170
33 com.apple.HIToolbox 0x92892c5c _Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefP v + 0x1e8
34 com.apple.HIToolbox 0x9288205c DispatchEventToHandlers + 0x20c
35 com.apple.HIToolbox 0x92882214 SendEventToEventTargetInternal + 0x174
36 com.apple.HIToolbox 0x928946bc SendEventToEventTarget + 0x28
37 com.apple.HIToolbox 0x928985d8 ToolboxEventDispatcher + 0x5c
38 com.apple.HIToolbox 0x928b57e4 HLTBEventDispatcher + 0x10
39 com.apple.HIToolbox 0x928ab680 RunApplicationEventLoop + 0x98
40 com.apple.DVDPlayer 0x0005b104 0x1000 + 0x5a104
41 com.apple.DVDPlayer 0x00013a4c 0x1000 + 0x12a4c
42 com.apple.DVDPlayer 0x00013a00 0x1000 + 0x12a00
43 com.apple.DVDPlayer 0x000097c0 0x1000 + 0x87c0
44 com.apple.DVDPlayer 0x00009634 0x1000 + 0x8634
Thread 1:
0 libSystem.B.dylib 0x90018e18 semaphoretimedwait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000e9d4 pthread_condwait + 0x268
2 com.apple.dvdplayback 0x8a70ec14 DVDWakeUp + 0x35874
3 com.apple.dvdplayback 0x8a70cc94 DVDWakeUp + 0x338f4
4 com.apple.dvdplayback 0x8a70efb4 DVDWakeUp + 0x35c14
5 com.apple.dvdplayback 0x8a6cfeb8 dyldstub_bindinghelper + 0x8c6a8
6 libSystem.B.dylib 0x90024910 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c16e0 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5e6c CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x90762f80 _ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x907691e0 ZN9CAPThread5EntryEPS + 0x30
6 libSystem.B.dylib 0x90024910 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x900147a8 semaphorewaittrap + 0x8
1 com.apple.dvdplayback 0x8a6cf9f8 dyldstub_bindinghelper + 0x8c1e8
2 com.apple.dvdplayback 0x8a6630a4 dyldstub_bindinghelper + 0x1f894
3 com.apple.dvdplayback 0x8a68486c dyldstub_bindinghelper + 0x4105c
4 com.apple.dvdplayback 0x8a6cfeb8 dyldstub_bindinghelper + 0x8c6a8
5 libSystem.B.dylib 0x90024910 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x900147a8 semaphorewaittrap + 0x8
1 com.apple.dvdplayback 0x8a6cf9f8 dyldstub_bindinghelper + 0x8c1e8
2 com.apple.dvdplayback 0x8a664278 dyldstub_bindinghelper + 0x20a68
3 com.apple.dvdplayback 0x8a6cfeb8 dyldstub_bindinghelper + 0x8c6a8
4 libSystem.B.dylib 0x90024910 pthreadbody + 0x28
PPC Thread State:
srr0: 0xf47c0800 srr1: 0x4200f030 vrsave: 0x00000000
cr: 0x24222422 xer: 0x20000002 lr: 0x0006de08 ctr: 0xf47c0803
r0: 0x00000000 r1: 0xbfffe250 r2: 0x0004c57b r3: 0x018ff200
r4: 0xbfffe294 r5: 0x00000054 r6: 0x00000000 r7: 0x448ac000
r8: 0x444a0000 r9: 0xa28a8670 r10: 0x929455e4 r11: 0x44222224
r12: 0xf47c0803 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000000 r17: 0x00000000 r18: 0xa01c13a8 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x0040aa90 r23: 0x0040aba8
r24: 0xa01c450c r25: 0xa00016b4 r26: 0x0000003f r27: 0x34ab91ed
r28: 0x004e7390 r29: 0x018ff200 r30: 0x00000000 r31: 0x0045e460
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0x90750000 - 0x907b7fff com.apple.audio.CoreAudio 2.1.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x908f5000 - 0x90912fff com.apple.audio.SoundManager 3.8 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x90d50000 - 0x90d6bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90d7c000 - 0x90d8cfff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90db0000 - 0x90dbbfff com.apple.opengl 1.3.8 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x912e0000 - 0x912f7fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x916f0000 - 0x91728fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91760000 - 0x917f3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96de0000 - 0x96df0fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ee0000 - 0x96ee8fff libbsm.dylib /usr/lib/libbsm.dylib
0x97345000 - 0x973b2fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib -
Every time i log out of my Bank email after getting a copy of transactions, I get the following:
An Error Occurred While Processing Your Request
We're sorry. While processing your request, we encountered a system-related error.
Your request was not processed.
Error ID Code: b7bc5afa-ce52-434b-bfb6-3fb086b77a23
If the error continues or you need to contact support, please provide them with the Error ID Code above.
That's what I am doing. contacting support.Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies" -
DVD Player "skipping over damaged section" error message after long pauses
On both Imac or macbook (both 10.6.7), when watching a DVD using DVD Player, if I pause a DVD for a while and come back to the application after a few minutes, after click play, I get an error message "Skipping over damaged section" and the dvd skips forward some 30 seconds. I know this has nothing to do with the disk itself (it is not damaged).
I'm also experiencing this on an iMac running 10.6.8.
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DVD Player destroying my system after Mavericks "upgrade"
I watched a movie rented from RedBox last night, using my iMac's DVD Player app. When the movie was over, my computer automatically ejected the movie and I shut it down. This morning, all **** has broken loose. It's taken more than an hour to get it operational. DVD Player was still in my dock, open and running. Safari and Mail were still running, according to the dock, but were inoperable. I could not force quit anything. Everything was frozen or the desktop didn't load completely at all. I shut the whole **** thing on and off many times -- proper shutdown when allowed but turned off via the power button on the back of the computer and by turning off the electricity to the machine. FINALLY, I was able to make the computer work well enough to force quit Safari, Mail, and DVD Player (in that order). What has happened here? What a nightmare Mavericks has made of my beloved computer.
Is anybody else having so many problems with Mavericks? And / or with DVD Player?
Thank you!I have read a couple of complaints like that, but not sure it's widespread.
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
If that does NOT help, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
If that does NOT help then I suspect the optical drive or media itself, or possibly just needs a cleaning CD run on it. -
Hooking up DVD Player/Home Theater System to my Powerbook???
I was wondering if I could connect my one piece dvd player that is also a home theater amplifier to my powerbook. The player has the usual connectors, RCA, S-Video, and Component outs. Is there a way to hook it up so the video is displayed on my tiny 12 inch powerbook?
BTW, it's an one year old powerbook.Anyone???
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As per the question above. I cannot open Moz. Foxfire. I have restarted, etc.
please help today.try to clear cache and cookies in your browser
Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
Tools > Options > Privacy > Cookies: "Show Cookies" -
DVD Player system error: - 69902
DVD Player encountered a system error: - 69902
I can play a DVD using front row but unable to play one using Apple DVD player.
I also can no longer burn anything to a disc, when I insert a blank DVD or CD the finder window says the disc in unreadable no matter how many different ones I place into the drive. I can however burn a CD using iTunes. I'm confused.
I noticed this last night after attempting to burn a copy of photos for a friend to a disc. I was able to do this before I installed Leopard.
I'm using a Macbook 2 GHz Intel Core 2 Duo w/ 2 GB memory and have installed the update firmware.Thats very weird because front row uses apple dvd player to play dvd's.
Is your macbook still covered by warranty because it sounds like the update has affected your drive and it would be best to get them to check it as soon as possible.
If it is out of warranty I do know of another way to try and fix it that a lot of others have done and said has worked when they could do nothing with the drive.
Let me know whether your under warranty or if apple will fix it. If not I will tell you what to do.
Dib. -
I've successfully played DVDs on my iMac (24" 2.4 GHz Aluminum) -- Front Row works like a charm! However, I've recently encountered a DVD that has issues with my computer:
A couple of weeks ago I received the Beatles' "Help!" two-DVD set in timely fashion after ordering it through Amazon.ca. Unfortunately, although the second disc works perfectly on my computer (a 2007 Apple iMac 24" 2.4 GHz Intel Core Duo with 2 GB of RAM), the first disc will not play past the FBI warning and the opening page (where Play, Subtitles, Settings, Chapters is located). Whether I use either Front Row or DVD player, the result is the same: when I insert the disc into my computer, I am presented with the error message "Skipping Over Damaged Area". If, in DVD Player, I click on "Title" in order to change chapters, an error message pops up informing me "DVD Player encountered a system error. Error -69902". And in DVD Player, I am informed that this disc contains only one chapter. In any case, when I'm on the Help! opening page & I click on "Play" (in either DVD player or Front Row), nothing happens. No movie. The music keeps looping on the opening page, but not much more than that.
Out of curiosity, I tried playing this same disc on a standalone Toshiba DVD player hooked up to my home TV, and amazingly, the disc plays fine!
After emailing Amazon, I was instructed to return the DVD for a replacement, which arrived in the mail today. Imagine my surprise when the replacement displayed the same error messages! Before I return this disc for a refund, maybe someone can fill me in: what is DVD Player error -69902?
Message was edited by: Captain ManiacFaulty disc
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Mac Pro 2014 DVD Player -70017 error: VLC OpenGL is not supported
I am setting up my new 2014 Mac Pro from a mid 2010 Mac Pro via VNC (Finder/Go/Connect to Server) as I only have the Apple 30" Cinema display which is connected to my 2010. I was encountering problems:
1) DVD player would never start, giving the error "DVD Player encountered a system error Error: -70017." If you hit OK the message dismisses and DVD player exits. There is a CNET article that states a -70012 error can happen if you don't have an internal drive. This is, of course, true for the 2014 Mac Pro.
2) VLC gives the error when opening a VIDEO_TS file on disk "OpenGL acceleration is not supported on your Mac. Your Mac lacks Quartz Extreme acceleration ....". It does play videos, but they play extremely slow.
After a hour on the line with Apple Support we determined that the problem is VNC . VNC connections disable some drivers. I connected the keyboard and monitor directly to the 2014 Mac Pro, and both programs worked perfectly. With the programs working I then moved the monitor back to the 2010 and tried to resume playback using VNC. The errors returned.
Just wanted to pass this info along in case someone else encounters the same issue.Same problem here but a slight twist.
2011 iMac running Mountain Lion 10.8.3 with DVD player 5500.38.2
2009 Mac Mini running Mountain Lion 10.8.3 with DVD player 5500.38.2
DVD rips with RipIt, stored on a NAS.
iMac will play the rips through DVD player.
Mac Mini will not play rips through DVD player, but will play through VLC.
Mac Mini previously worked, but not sure what version OSX it was running then, could have been pre-Mountain Lion.
Curious about what's causing this. It's a bit frustrating! -
Having trouble with apple DVD player playing Mpeg-2 file
I have this error on my ibook when i try to play an mpeg-2 file recently created through HD - Export/Using quicktime conversion.
The error from Apple DVD player is Dvd Player encountered a system error. could not detect a valid media file. [-70001]
Is there something Iam doing to this when i cut it? I have the same problem on both my laptop exppress harddrive, desktop express version 2.
Is tere a different way I should do this?
ThanksHello Richard,
That error code suggests that the region code has been changed 5 times. You can only change the region 5 times in iDVD.
Have a look in here
for some alternate players. There are some really good ones.
I hope that helps some.
Regards
Ian
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