Dvd player external does not work

Two weeks ago I bought a HP Stream 11" with no CD/DVD drive; when connecting an external CD/DVD drive via USB does not work and appear a window that says a file is missing; I am kindly asking for your help regarding what has to be done in order to make it work. Please note that the External DVD/CD drive worrks perfect on others Laptops I own
THank you

HI @agalford03 ,
Welcome to the HP Forums!
It is a great place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have purchased the HP Stream 11 which does not come with an internal CD/DVD and when you connected an external one, you received a message that it was missing a file.
Have you done all your Windows updates?
Have you done a manual check for Windows updates?
Have you ran the HP Support Assistant to check for HP updates?
What file does it say you are missing?
When it is connected, if you check Device Manager does it supply any additional information?
Have you ran the Windows troubleshooter?
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

Flash Player 10 does not work in IE or Firefox. What could it conflict with?

I'm using Firefox 3.6.8 (and sometimes IE 8.0.6001.18702IC) on Windows XP Pro, SP 3.
For some weeks now, I have been unable to hear any sounds on anything Flash-based, from YouTube to games at MSN.com or embedded videos on any site using Flash. Initially I had assumed it to be because of having QuickTime installed because I know QT likes to hijack everything. I uninstalled QT (and Real Player) and Flash Player then reinstalled Flash Player (and Shockwave Player just in case) and guess what?
Yup. Nothing. When I uninstalled everything, I used a program called Revo Uninstaller, which includes a registry cleaning option. I then used Abexo and WinASO's registry cleaners to make sure I got everything else that even looked like QuickTime off my hard drive.
When I reinstalled Flash, the following programs appeared in C:\Windows\system 32\Macromed\Flash:
Flash 10i.ocx (10.1.82.76)
FlashUtil10i_ActiveX (10.1.82.76)
FlashUntil10i_Plugin (10.1.82.76)
genuinst (6.0.2800.1531)
FlashUtil10i_ActiveX.dll (10.1.82.76)
NPSWF32.dll (10.1.82.76)
KB931433
FlashInstall
Install
Flashplayer.xpt
When I check IE's "Tools" and look for add-ons, it says that Flash (Shockwave Flash) is enabled. I even enabled the other Adobe add-ons for Acrobat and such just to be sure. Firefox shows Shockwave Flash and Shockwave for Director both to be enabled. The Flash control panel settings don't help: I have all sites set to store about 100 KB on my computer to make sure there's enough room for everything but still nothing.
Before anyone asks, my audio drivers are up to date, thanks to the manufacturer's website. I have DirectX 9.0c installed and everything else works fine. I can play audio and video elsewhere with no problems. It's only Flash that's showing me this trouble and there's no hint as to what else could be interfering with Flash.
Any ideas?

Well, great. I tried the uninstall/reinstall before, but not with the uninstaller, so I was hopeful that this time might do it. No such luck. The video still plays, but no sound.
All the sound settings are working with everything else from games to media players. I set Windows' firewall to allow both the ActiveX and plugin for Flash, just in case.
In the Flash folder, I now have:
Flash10l.ocx (10.1.102.64)
Flash Util10l_ActiveX (10.1.102.64)
FlashUtil10l_Plugin (10.1.102.64)
Genuinst (6.0.2800.1531)
FlashUtil10l_ActiveX.dll (10.1.102.64)
NPSWF32.dll (10.1.102.64)
And the setup and text files that went with 'em.
I've also done a system restart since then and zip.
I went through IE and Firefox and looked for any file associations (like .flv) that I could manually change over to using Flash, but no go. The settings panels for Flash have all been set to allow YouTube specifically (as a test) and to allow 10KB of storage space for all affected sites.
Now what? I'm really not looking forward to a reformat and reinstall, but it's looking like that's what it's going to take.
Date: Sun, 14 Nov 2010 17:37:07 -0700
From: [email protected]
To: [email protected]
Subject: Flash Player 10 does not work in IE or Firefox. What could it conflict with?
Something is strange with your list of modules; you list FlashUntil10i_Plugin (10.1.102.64), but this is really 10.1.85.3
I recommend that you uninstall Flash Player completely (using http://kb2.adobe.com/cps/141/tn_14157.html), then restart Windows, and delete all remaining files in C:\Windows\system32\Macromed\Flash.
Next reinstall both ActiveX (http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe) and the plugin (http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe).
After that, if the problem persists, have a look at this page http://kb2.adobe.com/cps/837/cpsid_83739.html
>

I have iphone 4s and when i plug it into an non iphone player it does not work on my other iphone it works fine

i bought an iphone 4s for my girl friend as a gift and it is now in the philippines, when i try to play the music from non iphone player it does not work when i put it in the charging port of it, on my iphone 4s it works fine, no i am in cebu city and the phone that does not work will be here too, so who can i bring it to since the phone was bought in february while the phone is here in cebu city philippines, i will be coming home to the states the end of june so do i really need to bring the phone with me, thanks
kendal chow

Um, okay... thanks for sharing.
Did you have a question for this user to user technical support forum?

My project is set up with "rotation" menu intro, video, and then "rotation" on end, however, when you put DVD disc in DVD player, menu does not come up on front end, it goes straight to the video. Is there some step I am missing?

My project is set up with "rotation" menu intro, video, and then "rotation" on end, however, when you put DVD disc in DVD player, menu does not come up on front end, it goes straight to the video. Is there some step I am missing?

Open your iDVD project and go into the Map mode. Made sure the autostart bin on the left is empty.
Click to view full size
If you find a video in that bin remove it, save the project as a disk image and check the disk image with DVD Player. Then you can burn the disk image to disk with Disk Utilitiy at 4x for optimal burning.
OT

Tecra M7 DVD: CD/DVD RAM drive does not work since installing Vista

I did a clean installation on my Vista Ready new M7. It had XP tablet to begin with and the DVD drive worked fine. Indeed I used it to install Vista (Home Premium).
Now it does not work at all. It spins but does not read. Device Manager tells me device cannot start. Tried to update driver and it told me that it has the most uptodate driver.
Downloaded all the drivers from Tosh download centre for Vista upgrade of M7 (which got bluetooth, screen rotation etc to work fine). But none of the downloads seemed to be a driver for the DVD-Ram drive. Can not find a driver anywhere else (including Panasonic site).
DVD drive is Mat****a DVD-RAM UJ-841s
Any suggestions?

Hi
On the Toshiba driver page you can find the DLA for Tecra m7.
Did you try to install the XP DVD-RAM driver from the Toshiba page on the Vista OS?
Maybe it will works
But listen the CD/DVD drive uses the common Microsoft drivers which are included into Vista or XP.
Therefore an additional driver should be not needed!
One additional proposal;
Remove the CD/DVD drive from the device manager and reboot the notebook.
After new reboot the OS should install the drive again and should renew the software.
Other hint:
- Start the registry
- Choose the registry key;
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, right-click UpperFilters and LowerFilters then click Delete.
- and restart the notebook

In manage add-ons, it shows Shock wave as enabled but Flash Player still does not work.

In manage add ons, it shows shock was as enabled, but flash player still does not work

TryDisabling ActiveX Filtering in Internet Explorer

Flash Player 10 does not work on certain websites

Hi,
Just installed Falsh Player 10 onto my imac G5 (mac os x tiger 10.4.9, power g5). It works fine for you tube and plays certain flash content but, when accessing channel 4OD, E4 and ITV player it does play the videos. Also when i try to adjust the flash setings by 'ctrl click' it does not allow me to access any of the tabs or uncheck the options.
Am completely baffled as to why this is happenning especially when i have checked several times to see if the player is installed properly, which it is.
Be absolutely grateful if anyone can tell me what the problem is.
(have also checked my mozilla preferences and they don't seem to be relevant in solving the problem)
Thanks,
Kai

Some websites claim that they required Flash Player, when in fact they mean Shockwave Player. Try installing Shockwave Player, and see if this fixes the problem.
As for the Flash Player Settings; on Windows this can usually be cured by deleting the folders where these settings are stored. Unfortunately I don't know where that is on a Mac, but possibly you can find this information in http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html

DVD Player 5.4 not working on OS 10.6.5 ??

Hey guys,
dvd player 5.4 is not working on snow leopard 10.6.5
Apple should fix it.

I will assume that the DVDs you are having problems with are commercial products, not home-grown, and they work totally fine in another DVD player. In other words, we can rule out that the DVDs are not the problem.
The story you tell is certainly suggestive that there is a problem with the software updating process. Before you take the computer back to the Apple Store, one more thing you can try is using the "Combo Updater" for 10.6.5. You can get it from the Apple support web site. It is a large download, close to 1 GB in size. You simply install it on top of whatever updates you have already done.
It is one of those things that sounds almost like voodoo, but solves an awful lot of problems.
It is a good idea before installing any new software to go into Disk Utility, highlight "My MacBookPro", and run the "Repair Permissions" and "Verify Disk" buttons. Don't worry about all the results you will get under "Repair Permissions;" everyone gets the same results and rarely do you need to be concerned.
So let me be among the first to suggest you try the Combo Updater.
Good luck
Arch
P.S.: you do have a computer backup strategy, yes??

My DVD-ROM drive does not work -- what steps should I take?

MacBook Pro, a couple of years old. Was used by an employee for 2 years, now have it at home and found that the DVD-ROM drive does nothing when I insert a disc.
What I really would like to know is what are the first steps with this. I don't want to send the machine somewhere. Should I just get a cheap external? Could it be software?

If by Does nothing you mean it doesn't even pull in the disk. That sound slike hardware not software.
I imagine it is out of warranty? If it is covered take it to be repaired in a mac store. If not I personally would opt for an external as the cost would be much more appealing. But doesn't hurt to inquire about the cost for having a new internal, or even fixing your current one.
But for my money I would opt for external.

DVD Studio Pro does not work on Mavericks

Is there a way to install Mountain Lion on a partition I created? I made a 101GB partition on my 750GB H/D. I tried holding the C button down on starup but all I got was the panic screen telling me I had to shut down again. Am I doing something wrong or is there another solution that is eluding me? I want to regain full functionality of DVD Studion Pro, that I lost when I installed Mavericks.

I have no such issues on my systems, we burn lots of DVDs. Description suggests something wrong with your DVD drive not the software or OS since neither Eric nor I can duplicate your problem.
bogiesan

I m not able to use my dvd player and its not working???

i need to register a complaint about this???

Hi,
Well, I don't know your machine and its OS therefore very hard to help. But, please try this:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Satellite P105 mat****a dvd drive does not work with Win 7

Greetings,
I need an upgrade on my dvd for my vintage Satellite P105.
I want the fastest dvd burner possible at this time because I am a movie fan and keep them in digital storage.
1) First should I go get an external drive or can I get top performance with an internal dvd replacement from a parts dealer or Toshiba?
The problem is when I upgraded to windows 7 things changed. I lost my sound but solved that by using a legacy driver for Visa as apparently the sound "board" on the laptop is made for only Vista. Next I found the dvd drive which is a mitsu****a UJ-450s internal does not work or is extremely slow in backing up movies from discs or files. The available burner software also seems intended for Vista as performance was acceptable then. Even the dvd burner software does not work.
2) So, my question to the mavens of multimedia is: What should be my next move?
3) Should I go external and face the USB bottle neck or
4) go for the bus speed on the internal dvd?
5) Given that an internal dvd is better as it is exactly a dvd-ram/IDE as it currently is, or some other bus configuration.
6) Most importantly, what dvd burner would give me 18x speed with current software like ConvertXtoDVD and fit as an external or -- better -- as an internal dvd replacement or my slow drive currently?
Of course, if you could give me a model number and direct me to sales it would be much appreciated.
Thank you all in advance.
Rachel_1

1) First should I go get an external drive or can I get top performance with an internal dvd replacement from a parts dealer or Toshiba?
You should know that not all internal ODD>>>>>>>>>>>>>>>>>>>>>ODD?>>>>>>>>>> devices are compatible. You will need to use an compatible and supported ne and such device could be ordered from an local ASP.>>>>>>>>>>>>>>>>>ASP?>>>>>>>>>>>>>>>>>>>>>>>>> >>
But its more expensive as an external CD/DVD device therefore you could also choose an external one which would be compatible with all possible notebooks and computers.
Makes sense
2) So, my question to the mavens of multimedia is: What should be my next move?
As mentioned. Good option would be to buy an external ODD burner>>>>>>>>>>>>>>>>>>Okay>>>>>>>>>>>>>>>>>>>
3) Should I go external and face the USB bottle neck or
External device are compatible with all computers and are cheaper>>>>>>>>>>>>>>>>>yes, but isn't the data thru put slower with an external via USB or should I get firewire?>>>>>>>>>>>
4) go for the bus speed on the internal dvd?
If you have the money for an internal device and want to use it only with P105 then you can choose also an internal burner.>>>>>>>>>>>>they are $96 here at toshiba site>>>>>>>>>>>>
e
5) Given that an internal dvd is better as it is exactly a dvd-ram/IDE as it currently is, or some other bus configuration.
As far as I know its an IDE interface but the device would support master or slave or c-sel>>>>>>>>>>>>>>>>>>>what is c-sel????>>>>>>>>>>>>> settings. As mentioned, you have to buy an Toshiba recommended one.>>>>>>>>>>>>>the one sold here would be recommended, would they not?>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
6) Most importantly, what dvd burner would give me 18x speed with current software like ConvertXtoDVD and fit as an external or -- better -- as an internal dvd replacement or my slow drive currently?
Look point 5)>>>>>>>>>>>>>>>>so you agree that a bus connection is superior to a USB then?>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thank you for your prompt reply. Could you comment on my questions add to your message?
Rachel

Flash player does not work in Windows 8 tiles

Flash player does not work in Windows 8 start metro tile applications. Flash player also does not work in Windows 8 start tile internet explorer 10 1n windows 8. Flash player does work in Windows 8 desktop internet Explorer 10. I tried all of the recommended fixes suggested by adobe Flash Player Issues/windows 8 page. I have reinstalled Windows 8 operating system. What should I try next?

This is a known issue with Flash Pro CC - GM build.
this crash has been fixed in the update that was released recently. Please update to 13.0.1.808 version and it should fix this.
Please reply if it still persists after the update.
-Sujai

N900 Media Player and Camera not working

Hello,
I am having some problems with my phone which I think might be related to gstreamer.
When I open the camera cover and the camera tries to launch I get the error message "Operation failed". Media player also does not work, I can see the media files but when I try playing them nothing happens.
I used gstreamer to capture images for an application that I created and it has always worked fine until recently, when I started noticing the problems with the camera and media player.
Between the time everything was working and now, this is what I have done:
-installed OpenGL ES 2
-installed Qt
-copied a bunch of screenshots from the phone to my Mac (i think I just did it through bluetooth but I might have used the usb cable)
Here is what I have done to try to fix the problem:
-connect the phone via usb to a windows computer, rightclick the n900 icon and error check (as recommended on this forum)
-update the firmware using app manager
-reboot
-type dmesg in the terminal after opening the lens cover - that did not output any errors
Could this be related to anything other than the gstreamer? If it is the gstreamer, should I try reinstalling it?
Any help would be appreciated
Best,
Eyrun

Thanks. The reason why I haven't done that yet is that the gstreamer libraries came with the phone as I got it and I am not sure what needs to be installed. It seems like there are many plugins and something called totem-gstreamer that I might need additionally. Do you know of any good references for how this should be done for N900? I haven't been able to find one. Also, I do think it is a little bit strange that all of a sudden gstreamer would stop working, that's why I wonder if it could be something else?
Best,
Eyrun

Dvd player does not work after Leopard upgrade

I installed Leopard, had to upgrade because my printer died and no printers now work with Tiger. Since the upgrade, my DVD player does not work. I have problems burning some cd's too. Is this a known issue? What is the fix?

I have read a couple of complaints like that, but not sure it's widespread.
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
If that does NOT help, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
If that does NOT help then I suspect the optical drive or media itself, or possibly just needs a cleaning CD run on it.

Dvd player external does not work

Similar Messages

Maybe you are looking for