DVD Player freezing - Refuses to eject disc

I have a blue G4 400Mhz PowerMac (I think they called them Sawtooth) which keeps playing up when I try to watch DVD's on it.
When I try and play a DVD it will usually play it fine, however should I leave it on pause or at a menu for a certain amount of time the computer will go to sleep. This should be no problem, but when I wake up the machine the DVD Player will crash (can only be closed with Force Quit) and my Mac will refuse to acknowledge that there is a DVD in the drive until I reboot (with the button on the front, click restart from the Apple menu will just cause the beach-ball to spin endlessly)
I never seem to get this problem when using the G5 or iBook so it would seem to be a problem with just the G4.
I recently switched the drive for an old Pioneer I had kicking around as the stock one could no longer read CD's, but the same problems still persist.
Any help would be much appreciated.

"..I recently switched the drive for an old Pioneer I had kicking around as the stock one could no longer read CD's, but the same problems still persist..."
If the issue exists regardless of what optical drive you are using, set ENERGY SAVER to Sleep - NEVER, and uncheck "HDD sleep whenever possible".

Similar Messages

DVD Player freezes when ajusting sound...

The DVD Player freezes every time I try to ajust the sound or pause the movie or change chapters. Most of the time it will sit there with the spinning beach ball and not do anything. This happens also when using Front Row. Is this software or hardware related? Its version 4.6.5 firmware 4.6.8, thanks for reading this.

Specs are 2.0 GHz Intel, 1GB RAM, 100GB HD. I make sure that no other programs are running while watching a DVD, and I have no other problems like this with any other programs, so far. So I am sure that its not due to lack of memory or proccesser speed. I will try 'Repair Permissions' and see what happens.

Apple DVD Player freezing PowerBook when power adapter unplugged

I've got a 15" 1.5GHz G4 PowerBook (previous generation, bought in August 2005) with 1Gb RAM and a Combo drive, running OSX 10.4.2 (not 10.4.3)
When I play DVD movies through Apple's DVD player, and then eject the disc (by clicking the eject button in the DVD player window), everything is normal, until I unplug the power adapter (while the computer is running, but without the DVD in the drive). Then, everything freezes - the pointer locks up, the keyboard locks up, everything. The only way to get out of this is to hold the power button down.
What could be causing this? Is it because I'm ejecting the disc while it's essentially still playing (I keep on forgetting to press the "Stop" button)?
It's also only started doing this since I installed drivers for my new Epson Stylus D88 printer - could this be a problem?
I've repaired permissions, and that seems to have done nothing.
Note: Apple DVD Player is not running when I unplug the power adapter, nor is the DVD in the drive.
Any ideas?
Thanks for the help

I've found out that it's not actually a total freeze, it's a 10 second hang and I'm impatient!!
But, during the hang, it appears as if everything is frozen.
I'll contact Epson - I downloaded an update to the printer driver, but that doens't seem to have done anything. I can't uninstall the printer driver, as I'm currently at university, and I don't have the installer CD with me for the printer.

DVD Player freezing my computer

I have one DVD that will not play in DVD Player. It starts playing and then freezes on the legal notice. And it doesn't just freeze the application, it freezes the whole computer, and my computer screen starts flashing to black for split seconds at regular intervals. All I can do is a hard shut down with the power button. There's nothing out of the ordinary with the disc that I can tell. It's brand new without any scratches. DVD Player plays other DVDs just fine.
Things I've tried:
Playing the DVD using VLC: No problem at all. Plays just fine.
Playing the DVD in DVD Player in a different user account: Still freezes the computer.
Playing the DVD on my family's PowerPC iMac G5: Plays in DVD Player without a hitch.
Playing the DVD on my brother's Intel MacBook Pro exactly like mine: Plays in DVD Player just fine.
Deleting DVD Player and CDInfo preferences & restarting: Still freezes my computer in DVD Player.
Now I'm out of ideas. Anyone have a clue as to what might be wrong?
Thanks!

One more thing I've tried: uninstalling and reinstalling DVD Player and repairing permissions. It didn't work. The DVD is still freezing my computer in DVD Player. Any ideas anyone?

DVD Player freezes and quits midway through movie

Hello,
I tried to find a topic like this already in existence, but I had no luck, so I decided to post one of my own. Today my DVD Player has been acting up. I rented a couple of DVDs from Blockbuster and tried to watch them on my computer. The one I watched yesterday worked fine. Today, however, the player froze up and went to spinning beach ball of death about halfway through the movie. It suggested I check the DVD for scratches, and I did, but it's fine. Just in case, though, I tried to put in another movie. This time, the DVD got through the previews and to the menu before doing the same thing. Can somebody give me an idea as to what is going on and how I can fix it? Is my computer just 'tired' from being on all day?

Yup same problem here, started after I upgraded to 10.6.4 in late June, when my MacBook Pro was less than 2 months old.
Apple replaced the optical drive, same problem.
The fix can be easy such as restarting the DVD player or ejecting the disc and putting it back in, to rebooting the laptop. When it won't read the disc at all I have to do an optical drive reset, which always fixes the problem, for awhile anyway.
I've struggled with trying to duplicate the problem- I've been in to the genius bar four times now and they say they can't do anything more until I can duplicate it. I've done an archive install, they suggest a clean install which I'm reluctant to do at this point.
It seems to be related to-
1) how long the computer has been running since the last reboot- a day of surfing increases chances of error
2) power- if I go on battery power for awhile I'll almost always get a quits unexpectedly. That seems to be the start of a downward slide, where eventually it won't read a disc at all. It's also telling that an optical drive reset, which resets the power to the optical drive, always fixes the problem.
Turns out the power cord was slowly going south, which multiplied the number of dvd errors. Apple gave me a new power cord late August and the dvd errors are less frequent, tho still 2-3x/week.
The quits unexpectedly errors are usually SIGSEGV and SIGBUS.

I can't open the cd on the DVD player and can't eject it.

I can't open the cd on the DVD player (external, Apple) and can't eject it. It contains my medical records. I looked for a pin-hole to push but the case only has one opening and that's for the cd/dvd. It's a new Apple device, no external serial or part number (no writing of any kind) on the device.

Also see:
https://discussions.apple.com/thread/4278382?tstart=0
How force eject disc: Apple Support Communities

DVD Player freezes after updating to 10.4.10

I have never had an update issue, but now I've got one to make up for all of them! Ever since I updated to 10.4.10, DVD player will freeze and say "Error Reading disc" or something like that. Any suggestions?

I have the same issues. When playing a Video_TS file from my hard drive of from a disc, it will get about 1/2 to 3/4 of the way thru and then it freezes and won't go any further. Please Help.

DVD Player freezes

When I put in a DVD ocassionally the DVD Player will freeze. The application will not force quit and the DVD will not eject. I tried to play Star Wars Ep I for my son today and with the first 30 seconds it froze up. However, Ep I plays just fine in my PB G4.
After force quiting the application the first time, the DVD Player quit, but when I tried to reopen it I got error code 600.
A couple of weeks ago, I called AppleCare about this issue and they told me to quit all apps before playing a DVD. This problem occurs even when all apps are closed. Any suggestions? Is this happening to anyone else?

Charles,
Without more information I can't be of much help. I would suggest that you try using VLC http://www.videolan.org/vlc/download-macosx.html on the same disks to see if it can handle it. Apple's DVD Player usually lets you know if there are minor issues with the program chain/PGC (except if the instructions actually halt playback and prevent forward access through programmer error). Since your DVD's have backup information files (.BUP backs up .IFO), the issues are more likely in the VOB (video object files) themselves, or something in the physical layer.
It's possible that the player lens isn't aligned correctly or is dirty, however this usual results in an error from dvd player. Freezes shouldn't happen. It's possible there is a load issue and you could take a look at the logs or the activity monitor to see what's going on.
On the hardware side, it's possible you have an issue with your graphics chipset or more likely a thermal problem. You may want to isolate this issue by playing a few disks consecutively while hammering the machine (running a lot of apps/thrashing) if it doesn't happen due to heat then you're at least eliminating one thing.
I'm sure someone more informed than myself about the player will come up with a simple answer, but it shouldn't happen so please let us know what you can determine as to when it occurs:
Does this occur with one title in particular?
A few titles?
All DVDs?
Does it randomly occur with no relation to the title (The Matrix may freeze one time and play fine another time)?
Does VLC remedy the situation?
Good Luck,
-j

DVD Player Freezes Up

I'm having an issue with my DVD player. I start to watch a disc, and first of all there is no sound, even though there is sound on my system. Then after about 10 seconds, the image freezes even though the timer keeps running.

Ran across a similar issue several months ago.
It only happened under a specific set of conditions.
Are you running any other programs while you are trying to watch the DVD?
Open activity monitor and see what your processors are doing. Are one or more pegged?
I tend to multitask when watching DVDs on the computer - generally web browsing so my attention isn't too divided
I found a Firefox extension was consuming huge amounts of processor time, which in turn caused DVD playback to act in a similar manner to what you describe.

Extracting DVD Player 4 installer from Panther discs

Bugger me, I can't seem to remember the name of the programme that is used to extract the specific installation programmes from the Panther discs. I'm trying to get DVD Player 4 off of the installer (Interactual Player freezes too much.)
Apple's Support site does not list a download of DVD Player that is compatible with Panther, but oddly enough lists a player compatible with Jaguar and Tiger.

Justin:I wonder why I can't download it from the site...I have no idea why not. However, you can pick it off the install CD, thanks to Pacifist.
Good luck.
cornelius
PismoG4 550, 100GB 5400 Toshiba internal, 1 GB RAM; Pismo 500 OS (10.4.4) Mac OS X (10.3.9) Beige G3 OS 8.6

DVD's played on external DVD player freezing

I'm burning some DVD's on my MacPro but when i pop that DVD into a DVD player connected to my TV, it seems to freeze up. Any ideas?? thanks

Hi V
Yes there are several possible origins to this:
• burning the DVD with x16 speed often gives so much errors that they doesnt work
• using a cheap brand - same
• wrong type of DVD
• to little free space on internal (start-up) hard disk
1. I make a DiskImage then use Toast™ to burn with x1 speed (one can use Apple Disk Util tool to do this - in iDVD08 one can select burn-speed)
2. I use Verbatim DVD-R
3. I use -R no +R or +/-RW disks
4. iDVD needs 25Gb free space on internal (start-up) hard disk. 10Gb might work but slow.
<5Gb if it reaches to goal - most probably an useless DVD disk is the result.
Yours Bengt W

DVD Player Freezes Occasionally

My white MacBook (running OS X 10.4.11, purchased August 2006) occasionally freezes while playing DVDs. This happens very inconsistently, perhaps once for every five or more DVDs I play. While the film is playing, with no input from me, the computer becomes nonresponsive (i.e. I can't change the volume, none of the keyboard keys work, I can't control/pause the movie), the mouse still visibly moves on the screen, but it is a spinning rainbow wheel for several minutes. The funny thing is, the movie continues playing as if nothing is wrong, but I have no control over it. Eventually the problem either resolves itself, or I force quit (which does not work immediately, but does force the program to quit after a few minutes).
I run software update and none needs updating. I scoured Apples help fields and these discussion forums and did not see anyone else having this problem. Please direct me to a helpful thread, if I missed it.

I would first run disk utility and repair permissions. Then I would delete the plist file. It's here:
/Users/YourName/Library/Preferences/com.apple.DVDplayer.plist
Then restart DVD player and see if it works like it should.
If it's still acting up I would try playing the dvd with VLC, it's free and you can get it here:
https://www.versiontracker.com/dyn/moreinfo/macosx/10210434

DVD Player gets stuck on some discs

I'm not sure how to solve this, right now I'm just watching the DVDs on the TV (no problems on the TV)
Some discs in a few Star Trek series I bought do not work on the computer. When I put them in, they start in the middle of the disc and play. The rotating rainbow wait cursor is active the whole time. I can't do anything with the DVD -- I can't stop, pause, menu, etc. The only way to stop is force quit.
I've tried verifying and repairing permissions.
I think it has something to do with the fact that DVDs save the last played location so that when you put them in the computer they start from that point, and it's stuck there. But these were brand new, unopened packages and I know nothing about how these DVDs are made.
I've tried letting it play to the end but once it gets there it starts from the beginning again or just goes black and I still can't do anything. It's the most recent version of DVD player that I'm using.

Welcome to Apple Discussions!
Usually you get a dialog asking if you want to resume from where you started off, or play from the beginning if it was played on the machine before. If you aren't, it might be hiding behind your player window. Try to reduce its size to see if it is hiding. If you've never played those discs on your computer before from any other vendor, and this a machine you bought from Apple, dust might have gotten on the lense in the drive to cause this problem. Take it in for service in that event.

DVD player starts up when no disc inserted

Hi, this might be an easy to fix problem but i'm clueless as how to fix it.
When I boot up my Macbook Pro, the DVD player loads up whether there is a disc in or not. This has never happened before and has only started since I lent out the laptop to a friend of mine for a week. I presume he has played with a setting but he does not remember what.
Any ideas?

Hi Killerob,
Welcome to Apple Discussions.
My first suggestion is to check your "Login Items" for your account in System Preferences.
System Preference > Accounts > Login Items
If DVD Player is in that menu then removing it should stop the problem.
Regards,
Peter.

DVD Player will not Start Playing Disc Automatically...

I am not sure when exactly this feature stopped working... I have the most current version of the DVD Player program (App Version 5.0.1, Framework Version 5.0.3) and I have all the settings the same as I have always had (within the Preferences Menu: Player Tab: When DVD Player opens, start playing disc (checked) AND When A Disc Is Inserted, start playing disc (checked)...
Do I have any other configuration that needs to be set for this feature to work? The DVD Player works fine, but of course after I press PLAY and then I get the menu that pops up that asks me if I want to start the movie from the previous location, start the disc over, etc.
Any help is greatly appreciated!
Message was edited by: sandler77

I would try going to System Preferences CDs & DVDs pane, then set "When you insert a video DVD" to something else, such as "Ignore." After verifying that inserting a DVD does nothing except mount the disk to the desktop, reset it back to "Open DVD Player."
Sometimes, rewriting the preference file gets it working again.

DVD Player freezing - Refuses to eject disc

Similar Messages

Maybe you are looking for