DVD Player has no video?

Verizon set up my configuration incorrectly during installation and I had reconfigured to work properly.  I was working fine for several months and then one day the DVD player stopped working.  I have sound but no video.  The dvd player works fine as I tested it on a TV running DirectTV.  I called Verizon and they told me that they did not change any signals and they do not support any external connections. 
If anyone has any suggestions I would really appreciate it.   I have been without my DVD player for over a month and I miss it!

whether a dvd player works or doesn't work has nothing to do with the fios itself.  it has to do with whether a) its working or b) its connected properly, and c) if you're accessing it properly.
best way to get it fixed is to take a look at it, and how it's hooked up.  I don't suggest plugging it into the verizon box like a chain (wall cable to the verizon stb, to the dvd player to your tv)   but imo it's better to have them seperated from one another.  meaning wall cable to the verizon stb to the tv. 
then seperately plug your dvd player directly into the tv.     
your tv has the ability to switch between different sources.  
a source is what is providing the picture.   your dvd player is a source and your stb is a source.  so to your TV that is two sources.
If it works TODAY on a different tv or different box, then we know that it's a working box, it might just be a simple wiring issue or tv option for us to get you back on track. 
Now Verizon does provide wiring diagrams for how it should be plugged into their box.  Use the below diagrams.  
If you need help beyond the diagrams below, let us know how it is hooked up today, and we can tell you the best way to have it hooked up.  there are a couple different options to do that.  
Wiring Diagrams The model, size, and color of your FiOS TV equipment may vary. To find the wiring diagrams for your Set-Top Box, DVR, or digital adapter, select  your specific equipment model below:
High Definition DVRs
Cisco CHS 435HDC
Motorola 7216
Motorola 6416
Standard Definition DVRs
Motorola 2708
Digital Adapter
Motorola DCT-700
High Definition Set-Top Boxes
Cisco CHS 335HDC
Motorola 7100-P2
Motorola 7100-P1
Motorola 6200
Standard Definition Set-Top Boxes
Motorola 2500

Similar Messages

  • DVD Player not playing video DVDs

    This is a new problem on my MacBook Pro. The DVD player has played videos in the recent past with no problem. Now, when I insert a DVD, the computer attempts to read the disk (at least it sounds that way) and then ejects it. I have repaired permissions and researched on the discussion forums, even downloaded VLC to no avail. The CD player is working fine and all non-video DVDs are being read.

    are these legit dvd's from the store or burnt DVD's? also try running a lens cleaner thru the system

  • I have a football game recorded on a DVD R disc that I was trying to view on my MacBook using DVD Player.  The video comes onto the screen, but immediately freezes, and then disappears.  An error message comes up saying that DVD player unexpectedly quit.

    I have a football game recorded on a DVD+R disc that I was trying to view on my MacBook using DVD Player.  The video comes onto the screen, but immediately freezes, and then disappears.  An error message comes up saying that DVD player unexpectedly quit.  My MacBook operating system is Mac OS X, version 10.5.8.  DVD Player is App version 5.0.3, framework version 5.0.7.
    However, the DVD+R works on both my Dad's and my brother's laptops.  My Dad's laptop is an iBook G4 with Mac OS X operating system, version 10.3.9.  The DVD Player is version 4.0.  My brother's laptop is a MacBook Pro with Mac OS X operating system, version 10.7.2.  The DVD Player is App version 5500.26.1 and framework version 5.5.0.  The DVD+R plays fine on their laptops, but will not play on mine.
    Anthony

    Lao Bo,
    yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
    find / -iname filename -print
    This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
    find /Users/username -iname filename -print
    Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
    cp -p filename_returned_by_find /Volumes/USB_volume
    If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
    ls /Volumes
    Please let me know if you have any trouble with these commands.

  • DVD Player has started playing PAL DVD's on external PAL display very badly

    I have my Early 2006 iMac connected to an external HDTV (Mini-DVI->HDMI)
    Using display options I can switch the external display easily between NTSC and PAL refresh rates.
    It used to be that apple's DVD player could play a PAL dvd just fine on the display but now the frame rate drifts in and out of sync as though it no longer understands that the TV is set to 50hz.
    Although I used to use DVD player all the time I haven't done so for quite some months so I don't know when this started happening although I have a feeling that it was with a recent OS X update.
    I say this because a few months ago all of a sudden the same thing happened with Elgato's EyeTV, but they issued a patch sometime later and it fixed the v-sync issue for their app.
    I'm also wondering if it may be a de-interlacing issue rather than a v-sync issue but I'm not sure, I've tried various DVD's.
    I have tried deleting ~/Library/Preferences/com.apple.DVDPlayer but this hasn't helped.
    If it's relevant, my iMac has an ATI Radeon X1600
    Any ideas why DVD player has started having trouble with 50hz displays and how I might fix it?
    Failing that, is there a good (hopefully free) dvd player alternative which is better at handing external displays of varying display modes?
    p.s this was the most appropriate forum I could find.

    I suggest that you create 15-second silent audio slug that you can use to move the audio the same amount you have moved the video.
    John Link

  • What can I do about this message -"Toshiba DVD Player has stopped working"

    Hi
    My DVD Player used to work fine . . . and then I installed iTunes.
    It then worked for a while, but only by using 'Run as Administrator'.
    After a couple of weeks I started to get the message "Toshiba DVD Player has stopped working".
    I have uninstalled iTunes - and uninstalled and then re-installed the DVD Player - but it still will not work!!
    Any solutions please?
    Thanks in advance for your help.
    Ms Q_reeus

    My solution to this is to remove Toshiba DVD player and install VLC player. You can get it for free.
    It can read all video formats and you don't need some additional codecs.

  • My peripheral dVD player has an instructional DVD stuck in it. It says it is not supported and I have tried everything to get it to eject and it will not. Help!

    My peripheral DVD player has an instructional DVD stuck in it. It says it is not supported. I cannot get it to eject

    Tried the terminal method?
    Application > Utilities > Terminal
    Type in this command.
    drutil eject external
    Press enter.
    Quit terminal.

  • Since 10.7 DVD Player has sound but no video

    MBP with 10.7 is not showing video I get a black screen, although there is sound. DVD in question worked prior to upgrade.

    I tried playing it in VLC while doing that I first closed DVD pLayer, then when I was waiting for VLC DVD PLayer opened up full screen and started playing, so I guess it resolved itself.

  • DVD Player 4.6 Video Has Breakup/Interference

    My DVD player was working fine, then the video started breaking-up with yellow dash lines at areas where there is movement onscreen. DVD's that played previously without problem, now play poorly. The audio is not affected.

    First, welcome to the discussions.
    There could be any number of things that could cause this.
    The media you are using.
    How it was burned
    Who burned it and what software was used.
    Are you talking about Commercial Movies, or a Disk that was burned.
    Sometimes VLC Player will solve the problem.
    http://www.versiontracker.com/dyn/moreinfo/macosx/14738
    Download it and see if it makes any difference.
    If it doesn't solve your problem.
    Come back and tell us what is on the disk.
    What brand and speed media was used.
    What software was used to burn the project.
    How does it preform on a stand alone DVD Player and your TV.
    If it still acts up it more than likely sounds like poor quality Media.
    Tell us all you can.
    Don

  • HT2499 My DVD player has stopped taking discs and the DVD player no longer recognizes the drive.  I bought an external player.  How do I switch the DVD player from the internal drive to the external?

    My DVD Player in my MabBook Pro, System 10.8.2, has stopped accepting discs and is no longer recognized by the DVD driver.  I purchased an external Blue-ray Disc player/writer.  It is a Samsung.  I downloaded their driver so the drive shows up on my desktop.  But how do I switch the DVD player over from my internal to my external drive?

    In addition to RRFS's advice, please post in the correct forum. This forum is for iMac's, you mentioned you have a MacBook Pro. They're similar but still pretty different hardware.

  • DVD player only shows video under Intel graphics

    I have a Macbook Pro 15", i7 2.66, and just noticed that Apple's DVD Player app will only show video under Intel graphics. When it's switched to the Nvidia 330M, all I get is a black screen (+ audio).
    Oddly, the VLC app works fine, so I'm (sort of) hoping this is a software issue. Anyone else experience this?

    Agreed it is a shame. This is the second time to hear of this glitch. I do not know if it constitutes a bug however.
    If you want to report it to Apple's engineers, send a bug report via its Bug Reporter system. To do this, join the Mac Developer Program—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report. The nice thing with this procedure is that you get a response and a follow-up number thus starting a dialog with engineering.
    Message was edited by: leroydouglas

  • Dvd player has audoi but no image

    I played a dvd 10 hours ago, popped it in again tonight and now I am getting only audio. I can blindly navigate to hear any chapter I want, but all I get for video is a black screen. I've had this iMac less than a month! Help!

    Hello and Welcome to Apple Discussions. 
    Have you tried restarting your iMac?
    In the past I've seen the video disappear whilst a screen shot was been taken however under Leopard it seems to prevent a screen shot being taken when DVD Player is open so it's perhaps not that.
    <hr width="200">
    BTW this forum is for the much older iMac (Flat Panel) models
    G4 (aka Flat Panel): Intel:
    Click image to go to correct forum.
    cheers
    mrtotes

  • Re: Portege R600-10Q- Toshiba DVD Player has stop working

    Hello,
    Please help me,
    I can't use the Toshiba DVD Player, every time I open it, appears the windows windows saying that the app has stop working...
    When I see the error report, appears 'app crash'....
    I've already gone to the Toshiba site to make the bios upgrade and have made the download of a new version Toshiba DVD player and the problem remains the same...
    What can I do?
    Thansk and Best Regards,
    Hugo Cunha

    Try removing the CD/DVD Filters from the Registry.
    When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
    1) Run Regedit (Start -> Run -> Regedit)
    2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
    4) Reboot.
    If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).
    This utility can remove the filters for you:
    http://www.csd.toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe
    Failing that, I would backup the data and run recovery.

  • DVD player has stopped launching

    I have a 27" iMac Intel....last week out of no where it insert a DVD and it sins for a few seconds then spits it back out...DVD Player will not lauch when disc is inserted and DVD doesnt show up on desktop. I tried other players and no luck...I tried opening DVD Player and seeing if I could launch DVD but it never shows up! These are store bought DVD movies...took 2 of them fresh out of the caeses and into the Mac and NO LUCK!! I made sure to go to prefrences and set up what program to launch but none work

    Your post sounds like you haven't done any troubleshooting such as restarting the computer so let's start there. Restart the computer in Safe Mode, this will clear some caches it's possible one or more has become corrupted. You can also try doing a SMC reset and a PRAM reset.
    SMC RESET
    Shut down the computer.
    Unplug the computer's power cord and all peripherals.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Attach the computers power cable.
    Press the power button to turn on the computer.
    PRAM RESET
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    If none of these help and the machine is covered by AppleCare (it's less than 3 months old OR you purchased AppleCare) then call them. If it's under warranty but not covered by AppleCare then make an appointment at your local Apple Store or AASP and take it in.

  • DVD Player has gone 'walkabout'

    I tried to play a DVD on my flat panel imac yesterday and discovered that the entire DVD player software has disappeared. There is no logical explanation for this, and I must presume that the software has been accidentally deleted.
    I tried loading the install DVD (OS 10.4) in an attempt to re-install the DVD player software, but was denied permission to load onto my hard drive, seemingly because my operating system now stands at 10.4.7
    I would be very grateful for any pointers to enable me to recover the DVD Player software
    iMAC FP.   Mac OS X (10.4.7)   Powerbook 12" with OS 10.4.7

    Use Pacifist to extract a new copy of the DVD Player from your Mac OS X 10.4 installation diks, and then run either the 10.47 or 10.48 combo updater.
    (18225)

  • DVD player has two control windows, can't press any buttons.

    The internal disk drive on my Late 2009 Mac mini has been non-functional for longer than I've had it. However, I've never really needed it until recently. But when I tried using my new external drive (which runs perfectly and is most certainly not the source of the problem) I encounter one of the strangest glitches I've ever had using Macs!
    The DVD player uses the old (brushed metal, 10.6-style) control panel in the bottom-right corner... Until I turn on full-screen. Then the GUI changes to a glazed black appearance (10.7-style) and all of the controls are unresponsive. The features can be triggered by the hotkeys (space bar to play/pause, etc.) but none of the actual buttons can be clicked on. The interface still fades in and out with mouse movement though.
    But it starts getting really strange when I exit fullscreen again. Now the brushed metal interface has odd white corners as if the alpha channel is being ignored! https://dl.dropbox.com/u/14403620/brokeninterface.tiff And what's more, though I was unable to reproduce this after a few attempts, once it actually brought the normal control window into fullscreen! There were then two contol interfaces, neither of them could be pressed (though the normal one works outside of fullscreen) and the normal one could still be dragged around the screen yet wouldn't fade away when idle!
    Now please note that I am running OS-X 10.7.5 upgraded from 10.6 in the past and the DVD player may not have been original to this computer. I am also using SIMBL and Maximizer and have both Quicktime 7 and Quicktime X installed.
    There are thus many things which could be causing the issue, but I have no idea what actually is.
    Any insight would be appreciated. I can provide more information if nessesary.

    Stan -
    Thanks again for the simple but valuable tip.
    I'm just going to repeat the relevant sections from my previous post with the screenshots this time:
    Below you'll see a snip of how my current folder structure appears. It's identical to yours, except there are no button files in the General Folder. Since you were kind enough to include a file name, I did a search on that specific one and it's nowhere to be found on my hard drive. Hmmm....
    I've seen others remark on how... "challenging".... Adobe's instructions can be sometime. I'll admit to having the same feeling when I was trying to download and install all the content files and the 7-zip stuff. Is the answer somehow that I screwed up that?  Note the 7-zip folder right above the Adobe folder. Here's a screen shot of that expanded folder contents:
    Does that look like you think it should? Have I not installed or extracted something correctly?
    Finally, the only other thing I can think of to give you as much info as you might need is to include a screenshot of where the "Functional Content" stuff got saved. Adobe's instructions about this (if I recall correctly) were that it did NOT have to be installed anywhere specific, but you then had to go into Encore (& Premiere) and through preferences point to this stuff, which I believe I did. But I don't see any button type files in these anyway.
    Other thoughts or advice?
    Thanks!

Maybe you are looking for

  • DUMP error while executing SMARTFORMS

    hi ppl,          In driver program i have coded like this- types: begin of tw,        ebeln type ebeln,        bukrs type bukrs,        bsart type bsart,        end of tw, tt type standard table of tw. data: itab type tt,       wa type tw,       lf_e

  • How to make FileChooser only  have a Folder to choose?PLs help

    Dear Java expert!!Anyone know how to make user to choose it content from a single folder only...Pls advice this is my program.. ````````````````````````` import javax.swing.*; import java.awt.*; import java.awt.event.*; import java.beans.*; import ja

  • Goldengate extracting from Archive log

    Dear All, We are conducting a replication of Oracle Database. Due to high load on Production server, the client is providing us a near DR database server for extraction. This database server is using Oracle Data Guard to be in Sync with Production se

  • Standard vs Extended

    Seems like a classic question and I search. Found something that raises another issue - but not that. Also, seems like the general consensus was - if you don't know if you need extended, then standard is fine. So much for the search... Frustrated, th

  • Layers not acting right

    I draw a layer on to my page and it goes to the top of page and stays there, I can't drag to move it, I turned on absolute and it does't help, what is going on?