DVD Player not recognising DVD Film

I have a GB iBook with a Combo Drive.
When I attempt to play a recently purchased DVD film I get the message "Supported Disc Not Available". The disc does not mount on the desktop.
I am unable to get any information about the disc because the Menu 'File > Get Disc Info' is dimmed.
I note that the DVD Player does not support HD (High Density ??) discs. Is this my problem ? - if so does it mean that I cannot play any DVD films with this Player?
Any advice would be appreciated.

Problem solved after I followed a suggestion which I discovered in another thread.
Started the iBook from the system disc and then re-started from the HD and, lo and behold, the Combi drive now recognises the DVD!
How or why this works I have no idea but if anyone else has the same problem they may wish to try this solution.

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