DVD Player Not Working - Need Help Please!

My eMac is currently not reading DVDs. The drive will recognize and automatically play commercial music CDs and software, as well as burned music CDs. However, when a commercial DVD is inserted into a drive, not only will the DVD player not recognize or play it, the eMac does not even notice that there is a DVD in the disk drive.
Any suggestions or assistance would be greatly appreciated. Thanks in advance!
eMac Mac OS X (10.3.9)

hi there--
there are a number of things for you to try. one is to do a pmu reset. instructions are found in step 6 of this article. http://docs.info.apple.com/article.html?artnum=34885 if you have an ati graphics emac or later, then the pmu button is on the right side, not the left. if that doesn't work, then try resetting the firmware. boot to open firmware by holding apple-option-o-f and then type in the following commands--
reset-nvram (hit return)
set-defaults (hit return)
reset-all (hit return)
the last command will restart the computer. if neither of those things works, then i would try booting to the install disk and running disk utility. http://docs.info.apple.com/article.html?artnum=106214 if that fails, then i would create a test user (system preferences > accounts, then hit the plus sign) and see if there is any difference there. let me know how that is going for you. Sherry

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This question was solved.
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Hi,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Hi,
Here's one option you could try as it will give a good indication whether there is a hardware problem with the optical drive itself.
Create a bootable Ubuntu CD
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Let me know if this will run.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HT1338 MacBook Pro DVD Player not working with the following error attached

Process:         DVD Player [416]
Path:            /Applications/DVD Player.app/Contents/MacOS/DVD Player
Identifier:      com.apple.DVDPlayer
Version:         5.6 (5500.38.2)
Build Info:      DVDPlayer-5500038002000000~1
Code Type:       X86 (Native)
Parent Process: launchd [134]
User ID:         502
Date/Time:       2012-10-01 20:17:06.153 +1000
OS Version:      Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report:          706 sec
Crashes Since Last Report:           11
Per-App Interval Since Last Report: 144 sec
Per-App Crashes Since Last Report:   11
Anonymous UUID:                      CE2F5F02-12D6-B244-8F86-3D52E6BD64AA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000004c0
VM Regions Near 0x4c0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/DVD Player.app/Contents/MacOS/DVD Player
    VM_ALLOCATE            0000000000001000-00000000000c3000 [ 776K] ---/--- SM=NUL
Application Specific Information:
TF->from:1 to:0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib                       0x940135e0 strlen + 16
1   com.apple.CoreFoundation                0x974c9ad2 CFStringCreateWithCString + 18
2   com.apple.framework.IOKit               0x98b532d5 MakeOneStringProp + 96
3   com.apple.dvdplayback                   0x004ad425 0x402000 + 701477
4   com.apple.dvdplayback                   0x004ad079 0x402000 + 700537
5   com.apple.dvdplayback                   0x004acdbe 0x402000 + 699838
6   com.apple.dvdplayback                   0x004cc9ea 0x402000 + 829930
7   com.apple.dvdplayback                   0x004f0b80 DVDOpenMediaVolume + 111
8   com.apple.DVDPlayer                     0x000e2af5 0xc3000 + 129781
9   com.apple.DVDPlayer                     0x000dfa50 0xc3000 + 117328
10 com.apple.DVDPlayer                     0x00163a7e 0xc3000 + 658046
11 com.apple.DVDPlayer                     0x001630d4 0xc3000 + 655572
12 com.apple.DVDPlayer                     0x000ff7a3 0xc3000 + 247715
13 com.apple.DVDPlayer                     0x000feebe 0xc3000 + 245438
14 com.apple.DVDPlayer                     0x000fe758 0xc3000 + 243544
15 com.apple.HIToolbox                     0x9490cb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
16 com.apple.HIToolbox                     0x94794594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
17 com.apple.HIToolbox                     0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
18 com.apple.HIToolbox                     0x947937ca SendEventToEventTargetWithOptions + 94
19 com.apple.HIToolbox                     0x947c7b7e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3108
20 com.apple.HIToolbox                     0x94794a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
21 com.apple.HIToolbox                     0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
22 com.apple.HIToolbox                     0x947a7855 SendEventToEventTarget + 88
23 com.apple.HIToolbox                     0x9490c267 ToolboxEventDispatcher + 82
24 com.apple.HIToolbox                     0x9490c129 RunApplicationEventLoop + 240
25 com.apple.DVDPlayer                     0x0012d8cd 0xc3000 + 436429
26 com.apple.DVDPlayer                     0x000dccb5 0xc3000 + 105653
27 com.apple.DVDPlayer                     0x000dcc65 0xc3000 + 105573
28 libdyld.dylib                           0x940d5725 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x935c39ae kevent + 10
1   libdispatch.dylib                       0x97701c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x977017a9 _dispatch_mgr_thread + 53
Thread 2:: com.apple.dvdplayback-DVDEventCallbackThread
0   libsystem_kernel.dylib                  0x935c080e semaphore_wait_trap + 10
1   com.apple.dvdplayback                   0x004a4d38 0x402000 + 666936
2   com.apple.dvdplayback                   0x004abbc5 0x402000 + 695237
3   com.apple.dvdplayback                   0x004a529c 0x402000 + 668316
4   libsystem_c.dylib                       0x9402b014 _pthread_body + 72
Thread 3:: com.apple.dvdplayback-TFThread
0   libsystem_kernel.dylib                  0x935c28e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x9402c220 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x940b20a1 pthread_cond_wait$UNIX2003 + 71
3   com.apple.dvdplayback                   0x00434fa8 0x402000 + 208808
4   com.apple.dvdplayback                   0x00458463 0x402000 + 353379
5   com.apple.dvdplayback                   0x004a529c 0x402000 + 668316
6   libsystem_c.dylib                       0x9402b014 _pthread_body + 72
Thread 4:: com.apple.dvdplayback-OSXMessageThread
0   libsystem_kernel.dylib                  0x935c080e semaphore_wait_trap + 10
1   com.apple.dvdplayback                   0x004a4d38 0x402000 + 666936
2   com.apple.dvdplayback                   0x004abbc5 0x402000 + 695237
3   com.apple.dvdplayback                   0x004a529c 0x402000 + 668316
4   libsystem_c.dylib                       0x9402b014 _pthread_body + 72
Thread 5:: com.apple.dvdplayback-DDPTask
0   libsystem_kernel.dylib                  0x935c080e semaphore_wait_trap + 10
1   com.apple.dvdplayback                   0x004a4d38 0x402000 + 666936
2   com.apple.dvdplayback                   0x004abbc5 0x402000 + 695237
3   com.apple.dvdplayback                   0x00510e4e 0x402000 + 1109582
4   com.apple.dvdplayback                   0x004a529c 0x402000 + 668316
5   libsystem_c.dylib                       0x9402b014 _pthread_body + 72
Thread 6:
0   libsystem_kernel.dylib                  0x935c30ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x9402a04c _pthread_workq_return + 45
2   libsystem_c.dylib                       0x94029e19 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x94011cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x00000000 ecx: 0x000004cc edx: 0x000004c0
edi: 0x7bc667b0 esi: 0x000004cc ebp: 0xbff3c908 esp: 0xbff3c8cc
   ss: 0x00000023 efl: 0x00010286 eip: 0x940135e0   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x000004c0
Logical CPU: 2
Binary Images:
   0xc3000 -   0x316ffb com.apple.DVDPlayer (5.6 - 5500.38.2) <BB9B396B-7E4A-375E-A32F-DDAB4C1B70F5> /Applications/DVD Player.app/Contents/MacOS/DVD Player
0x3ad000 -   0x3dfff7 com.apple.MediaUI (1.1 - 22) <E00A705C-A40B-342D-9854-313CAA64964F> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x402000 -   0x59eff3 com.apple.dvdplayback (5.6.1 - 5610.4.1) <BA9EC6A6-E25D-30B2-8EC2-08EF90F55493> /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback
0x777000 -   0x77afff com.apple.DVDFramework (4.1.2 - 4.1.2) <11569734-EB62-3163-A17C-F7B77BDF8324> /System/Library/PrivateFrameworks/DVD.framework/DVD
0x790000 -   0x795fff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <58BDA15D-2B2D-3E77-BC8C-D14AB1E4AC4E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x3e00000 - 0x3f4aff7 com.apple.AppleGVAFramework (4.0.27 - 4.0.27) <A821DD12-2544-3EAB-8439-4D17BCEB8460> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/Current/AppleGVA
0x3fc1000 - 0x414dff8 GLEngine (8.6.1) <2660B1D4-5783-3BED-8C05-F5A4C5A29715> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x93c26000 - 0x93c3bfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x93c3c000 - 0x93c6fff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x93c70000 - 0x93cc7ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x93cc8000 - 0x93dd3ff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x93dd4000 - 0x93f4cff5 com.apple.QuartzCore (1.8 - 304.0) <0B0EC55A-9084-3E28-9A84-1813CE3FAA9B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93fca000 - 0x93fe1ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x93fe2000 - 0x93ff0fff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93ff1000 - 0x94010ff3 com.apple.Ubiquity (1.2 - 243.10) <D2C9F356-1681-31D2-B292-5227E2DDEB0B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x94011000 - 0x940cefeb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x940cf000 - 0x940d2ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x940d3000 - 0x940d5fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x940d6000 - 0x9412ffff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x941c4000 - 0x945c0feb com.apple.VideoToolbox (1.0 - 926.62) <B09EEF06-CB3C-3EAA-8B0E-22A1801F3CAE> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x945c1000 - 0x94602ff7 com.apple.framework.CoreWiFi (1.0 - 100.10) <944B3FAE-F901-3276-A676-9D52295DA817> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x9465d000 - 0x94711fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94712000 - 0x94716ffc libGIF.dylib (845) <714E9F0D-D7A3-3F58-B46E-FCBE0F144B23> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9474f000 - 0x9475fff7 libsasl2.2.dylib (166) <D9080BA2-A365-351E-9FF2-7E0D4E8B1339> /usr/lib/libsasl2.2.dylib
0x94760000 - 0x94b43ff3 com.apple.HIToolbox (2.0 - 625) <5A312E41-9940-363E-B891-90C4672E6850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x94c2d000 - 0x94c46fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94c52000 - 0x94eceff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94ecf000 - 0x94ed9fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94eda000 - 0x94ef8ff3 com.apple.openscripting (1.3.6 - 148.2) <55738D66-CC15-3F43-9265-00C3322D39C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x94f25000 - 0x94f28fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94f29000 - 0x94f64fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94f65000 - 0x950c2ffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x950c3000 - 0x950d5fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x950d6000 - 0x950d6ffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x950d7000 - 0x950fcffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x950fd000 - 0x95109ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9510a000 - 0x95114ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x95115000 - 0x95119ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x956a5000 - 0x9571fff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95720000 - 0x9576fff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95770000 - 0x957cbff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x957cc000 - 0x95832fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9588b000 - 0x95898fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x958a7000 - 0x958b1fff libCSync.A.dylib (324.6) <D2E8AC70-C6D1-3C40-8A82-E50422EDCFBF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x95b4c000 - 0x95b90fff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95bc2000 - 0x95bdffff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x95c23000 - 0x95c23ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95cbc000 - 0x95cf2ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x95cf3000 - 0x95d20ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x95d21000 - 0x95d25ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x95d31000 - 0x95d32fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x95d33000 - 0x96150fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x96151000 - 0x96176ff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x961f4000 - 0x96880feb com.apple.CoreAUC (6.16.00 - 6.16.00) <654A0AB8-F24F-3489-8F70-F0A22414FE08> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x96881000 - 0x9743dffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9743e000 - 0x97480ffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97481000 - 0x9748eff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9748f000 - 0x974c6ffa com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x974c7000 - 0x976afff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x976b0000 - 0x976d4fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x976d8000 - 0x976f8ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x976f9000 - 0x976fcff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x976fd000 - 0x9770fff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x97710000 - 0x9773aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9773e000 - 0x9773efff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97ab8000 - 0x97efafff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97efb000 - 0x97f49ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x97f4a000 - 0x97f4bffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x97f4c000 - 0x97f52fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97f53000 - 0x97f59fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97f5a000 - 0x97f86ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x97f87000 - 0x97ff6ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97ff7000 - 0x98001fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x98002000 - 0x98002fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98003000 - 0x9800efff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x9800f000 - 0x9812dff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x9812e000 - 0x98145fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98146000 - 0x98194ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98195000 - 0x981f7fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x981f8000 - 0x9823fff3 com.apple.CoreMedia (1.0 - 926.62) <69B3835E-C02F-3935-AD39-83F8E81FB780> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x98471000 - 0x98473fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98474000 - 0x984b9ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x984ba000 - 0x985d2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x98609000 - 0x986dffff com.apple.DiscRecording (7.0 - 7000.2.4) <C14E99B9-DEFA-3812-89E5-464653B729F4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x986e7000 - 0x98870ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98871000 - 0x988e6ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x988e7000 - 0x98910ff7 libRIP.A.dylib (324.6) <7976E6A2-A489-33F5-A727-7634DDE3B761> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x98911000 - 0x98935fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98936000 - 0x98b4dfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98b4e000 - 0x98bb6ff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98bb7000 - 0x98bf9ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x98d94000 - 0x98d9cfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x98deb000 - 0x990f0ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x990f1000 - 0x99130ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x99131000 - 0x9922fff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x99938000 - 0x99938fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99939000 - 0x99940ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x99941000 - 0x99a5dff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x99a63000 - 0x99a66ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a2e4000 - 0x9a69cffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 367
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=157.4M resident=102.9M(65%) swapped_out_or_unallocated=54.5M(35%)
Writable regions: Total=116.9M written=6164K(5%) resident=12.6M(11%) swapped_out=0K(0%) unallocated=104.2M(89%)
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 31.8M
CG backing stores                  2496K
CG image                              8K
CG shared images                    160K
CoreServices                       1056K
IOKit                                 8K
MALLOC                             55.4M
MALLOC guard page                    48K
Memory tag=240                        4K
Memory tag=242                       12K
Memory tag=35                      6048K
OpenCL                               20K
Stack                              66.0M
VM_ALLOCATE                        16.9M
__DATA                             7072K
__DATA/__OBJC                       164K
__IMAGE                             528K
__LINKEDIT                         33.6M
__OBJC                             1768K
__OBJC/__DATA                       252K
__PAGEZERO                            4K
__TEXT                            123.8M
__UNICODE                           544K
mapped file                        97.7M
shared memory                       308K
===========                      =======
TOTAL                             445.2M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N, 8 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

Hooray I got it working!!
Vishva's advice was correct but incomplete, the important part that was missing is that you need to replace ALL occurences of the word 'internal' with 'external' when you hexedit the file he recommended, I found the following web link with the full instructions.
http://reviews.cnet.com/8301-13727_7-20070591-263.html
Incidentally, when I tried to edit the file directly I was given an error saying it was read only and wouldn't allow me to edit it, so what I did was save the file to a new name, make all the edits and then copy the new file into the correct directory, then using terminal issue the following commands
cd /System/Library/Frameworks/DVDPlayback.framework/Versions/A
then once you are in the directory containing the old and new framework file you need to copy the old file to a backup name for safe keeping, so issue the following command:
sudo cp DVDPlayback DVDPlayback-backup
Then rename the new file you created (replace {yourfile} with the name you stored it as!) to the live one using:
sudo cp {yourfile} DVDPlayback
If you list the files in this directory using the following command you should see all the files and their ownership and permissions:
ls -alh
all files should be owned by 'root', if the newly created file is owned by your username, in my case it was, then you can change its ownership by typing the following:
sudo chown root DVDPlayback
I then exited terminal, rebooted just to be on the safe side, and hey presto the DVD drive now works perfectly, shame apple didn't put something in place in mavericks to check for this, maybe they will in future updates...
Hope this helps anyone having the same issues, and thanks Vishva for pointing me in the right direction!

I sign in tol my Firefox is out of date. did try to do the upgrade but did not work need help

''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/978554 /questions/978554]''
I need help to get my sign in working. Need to upgrade?
how to do that?
<sub>edit: removed personal information for your protection. (philipp)</sub>

I sign in told my Firefox is out of date. did try to do the upgrade but did not work. Need help
Let me know how to get my sign in working

Ideapad U110 - External DVD Player not working with Windows 7

I did a windows 7 upgrade on my U110 and now the external DVD drive will not function. The computer recognizes that a DVD driver is plugged in (in an explorer folder) but Windows 7 doesn't register the DVD when I plug it in and the computer cannot read the DVDs. It seems to be trying as there is noise emanating from the DVD drive and the light is blinking but no end result.
I've search high and low for a solution but non seem to exist. Lenovo support has no driver replacement. Their rep suggested reinstalling the Intel chipset for Vista which I've done and that didn't fix anything. Is there a solution out there? Has anyone else encountered this problem?
Oh and my internal microphone doesn't work either. I assume a related issue.
Many thanks for any help.
Alec

Here's one out of nowhere: do you have CD/DVD software that includes Sonic DLA or something like it? I've seen that take over drives and prevent normal operation.
If you right click on the drive and hit properties, are there any suspicious looking tabs?
Total WAG, and about 1% likely, but there you go.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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DVD Player Not Working - Need Help Please!

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