DVD player won't work on OSX 10.9.1

When I loaded OS X 10.9.1, I am now unable to play videos on my MacBook Pro. Is there any updates so I can get it to work?

I upgraded to OSX Mavericks (10.9.1) on my MacBook Pro last Wednesday, January 8th, and since then I am also having the same issue with my DVD player not working since the upgrade. There are no error messages, the drive just kicks out the DVD. CD's work fine, though. And yes, I have checked my settings in the System Preferences and they are all set correctly.
Any help would be appreciated, but I may just end up taking my laptop to the Apple Store geniuses to see if they can sort it out...

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I installed iTunes 10.5.3.3 and now my DVD player won't work.

I installed iTunes 10.5.3.3 and now my DVD player won't work and has this error:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Any ideas why iTunes renders my DVD drive unusable? I have uninstalled and reinstalled iTunes and when reinstalling I had my device manager open and saw during the installation how my DVD player went from accessible to not being able to start.
Why is this happening?
Here is my computer information:
Dell
Latitude D630
Intel Core Duo CPU T770 @2.40 Hz
4.00 GB RAM
32-bit Operating System
Thank you,
Kelly

There's a few different possibilities with a code 10, Kelly. To narrow in on the likeliest culprits it would help to have a closer look at your system.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Dvd player won't work...ejects them

My dvd player will not work. Everytime I put one in, it spits it right back out.

You may be able to get the bottom replaced by Apple at no cost - some of the newer white MacBooks had this issue.
More information on that here
As for replacing the drive, here's a guide for doing the replacement yourself, and here is a link for a replacement drive.
Looks like the cost is $90 right now.
You can get a portable external for ~$55, like this LaCie from OWC.
With regard to your current optical drive - make sure the discs you've tried work OK in other computers or in stand alone DVD players. If they do, that definitely indicates yours is dead or dying.
CDs may still work though so if you have any CDs handy, it would be worth trying a few to see if it will accept them.
Hopefully this helps you a bit - if you have more questions, please do ask!
~Lyssa

SONY CD/DVD Player won't work with my HD DVR. Need advice please.

Just purchased it and I wired to the HD DVR receiver. Can't get it to setup or work at all. Any clues out there? Thanks.

snafu wrote:
Just purchased it and I wired to the HD DVR receiver. Can't get it to setup or work at all. Any clues out there? Thanks.
Are you saying you connected the DVD player to Verizon's STB (HD DVR)? If that is the case, there is no configuration that will work since there are no active inputs on the boxes from Verizon.
You need to connect the DVD player directly to an input on your TV or Home Theater system (if you have one).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

My dvd player won't work anymore since my last update !!!

Hi , i have made a full update and since my dvd player wont recognize the disc and play them , please help.
thanks

And exactly what full update did you do?

Aperture and DVD Player no longer work with NVIDIA 330M, help!

I recently got my computer back from the Apple Store, had the display switched because the glass kept falling off.
Anyways, since getting it back, I noticed DVD Player doesn't work anymore, it gives me:
There was an initialization error
A valid video device could not be found for playback. [-70017]
And when I try to start Aperture 3.3:
Error
The installed graphics card does not meet the minimum requirements for Aperture.
I have a mid-2010 MBP i5 2.4Ghz with 8GB memory, running OSX 10.7.4.
Things i have tried:
Reset PRAM
Reset SMC
Boot into recovery mode and fix permissions
Boot into 32 bit kernel
force fsck
Create new user and try from that account
Also my video conference software, Jabber gives an error and quits too. Its something with the video.
Switching to Intel HD video, everything works fine. Only with the NVIDIA 330M do I get this error.
Does anyone have any idea what this may be or what I could try?

I'm having exactly the same problem. Additionally, the DVDs I make aren't recognized by other Macs I've tried. All the Preferences are set correctly.
My dvd player no longer reads commercial movies or a
dvd project I just burned with it. Disks no longer
show on my desktop when they are inserted. When I
got to dvd player and manually press play it reads
"not Permitted" for both.
The burner does work in as I played the dvd in my
home dvd player.
PowerBook G4 Mac OS X (10.4.6)

DVD Player (Won't inject DVD)

My DVD Player won't inject a movie I'm trying to watch. It was working okay a while ago, and i haven't dropped it or hurt it. HELP PLEASE!

Hi,
Download Imgburn and check your optical drive capabilities. See the below image.
Check under Read and make sure that your opitcal drive has BD read capabilities.
Download the Cyberlink BD Advisor and use it to check to make sure your system passes for BD play.
Try one of the free PC Blu-Ray players available on the net.
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My dvd player is not working correctly. I am able read and burn CDs, but the player won't read or write DVDs. I have a touchsmart 300 running Windows 7. I was trying to burn some home movies in WMA format. Movie Maker recognizes a blank DVD, and attempts to burn the DVD, but once it finishes, the disk is blank. I then tried to just burn a MPG file using another software program and it failed at the validation stage. Finally, I put a dvd movie in the drive and it wont recognize the disk. These functions used to work fine. The computer is only 15 months old, of course I only had a one year warranty.
Is there anyway this could be related to software or is it a hardware problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
If it still isn't working, try the following.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Installed Adobe Photoshop CS6 on MacBook Pro OS 10.7.5, now my DVD player does not work. Ideas?

I installed Adobe Photoshop CS6 on MacBook Pro, OS 10.7.5. Now my DVD player will not work. Any ideas?

Problem solved. Yes, it was a coincidence. The problem had to do with my DVD preferences, not the Adobe installation. Thanks for your reply.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

DVD Player won't play some DVDs

My DVD Player won't play certain DVDs. Presumably all commercial DVDs should be playable in the software. Fox discs are a problem. I can get Player to turn on, but after the menu, the screen flashes a reading error, from which it could not recover. Yesterday I tried to play a Paramount disc, and nothing happened. The computer didn't even acknowledge that there was a disc in the tray. A Wolfe Video wouldn't read at first (I got a dialogue box that the disc was blank) but I put it in again and that time it played.
Also, on a side note, I would like future editions of DVD Player to add the feature of allowing the viewer the ability to go backwards a frame at a time, as well as forwards.

Hi, Doug.
This is starting to sound like a different problem. Your original report seemed to apply only to specific DVDs. Now it's with all DVDs. Before we get into how to reinstall DVD player, let's try a few other things that are more likely troublemakers with DVD Player.
1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. Reset DVD Player. Peform all of the following steps before attempting to launch DVD Player again:2.1. Trash the com.apple.DVDPlayer.plist file in your Home > Library > Preferences folder. This file is the preferences file for DVD Player.
2.2. Using Get Info, make sure you are the Owner and have Access of Read & Write on the following folders on your account:• Home > Library > Application Support.
• Home > Library > Application Support > DVD Player.
• Home > Library > Application Support > DVD Player > Settings.If not, correct the permissions accordingly using the Owner and Access pop-up menus in the Details sub-panel of the Ownership & Permissions panel of the folders' Get Info windows.
2.3. Trash the contents of your Home > Library > Application Support > DVD Player > Settings folder.3. If none of the above sorts it out, let's see what Console can tell us: After the problem occurs, make note of the time, then immediately check the ends of these Console logs for clues that may have been logged when the problem occurred.
4. Note that none of the above rules out the possibility that your optical drive has become defective.4.1. Can you burn DVDs, e.g. even data DVDs from Finder?
4.2. See if the freeware VLC Media Player (nee VideoLan Client) can play the DVDs.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

WHAT IS IT THAT MY CD-DVD PLAYER IS NOT WORKING

ONE OF MY MC COMPUTERS CD-DVD PLAYER IS NOT WORKING PROPERLY, DOES NOT START THE CD-DVD.. SINCE IS NO DRIVE IN THERE..

http://support.apple.com/kb/HT2801

Dvd player does not work after Leopard upgrade

I installed Leopard, had to upgrade because my printer died and no printers now work with Tiger. Since the upgrade, my DVD player does not work. I have problems burning some cd's too. Is this a known issue? What is the fix?

I have read a couple of complaints like that, but not sure it's widespread.
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
If that does NOT help, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
Then move these files to the Desktop...
/Users/YourUserName/Library/Preferences/com.apple.finder.plist
/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
/Users/YourUserName/Library/Preferences/com.apple.desktop.plist
/Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
Reboot & test.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
If that does NOT help then I suspect the optical drive or media itself, or possibly just needs a cleaning CD run on it.

Flash player won't work or download. It says it no longer supports power pcs. I am running 10.5.8 on my ibook G4. Seem to have tried everything. i.e. chrome, firebird, archived flash players, etc. All not supported. Any insight???

Flash player won't work or download. It says it no longer supports power pcs. I am running 10.5.8 on my ibook G4. Seem to have tried everything. i.e. chrome, firebird, archived flash players, etc. All not supported. Any insight??? It started when I tried to upgrade current flash player and it said I needed to uninstall current version, which I did, and then it wouldn't download the current one giving me the not supported story! Please help!!!!!!

Hi Andy, that is correct, they don't support PPC Macs anymore.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,
Download this if you haven't...
http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp10.1.102.6 4_and_9.0.289.0archive.zip
Once downloaded if it doesn't unzip automatically the double click on that file.
Look for the fp10.1.102.64_and_9.0.289.0archive folder, open it, look for the Flash Player 10.1.102.64 folder & open and look for 101r10264 folder & open it, double click on the flashplayer101r102_64_ubmac.dmg file, choose the Install Adobe Flash Player file to install... they don't make it easy!
Or smaller here...
http://dl.dropbox.com/u/450421/flashplayer10_1r82_76_ub_mac%20copy.dmg.zip
Stand alone player...
http://dl.dropbox.com/u/450421/LastFlashPPC.zip
Or free 3rd party...
http://www.wimpyplayer.com/products/wimpy_standalone_flv_player.html

External dvd drive won't work on USB macBook air

External dvd drive won't work on my macBook air usb port. It works on older versions of air and iMac.
Any ideas. Tried the left shift, control, option and power button sumultaniously, but did not work.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

DVD player won't work on OSX 10.9.1

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