DVD+r cover flaked off in drive

I put a DVD+R in my drive to look at the home movie a friend made me for Christmas. When I started to copy the .mov files to my HD, it started making "skipping" sounds and wouldn't cancel or eject. After three tries of rebooting I finally got the disc out. Now I know how to do the eject via open-firmware for next time - but when I got the disc out I discovered that some of the reflective cover had flaked off the DVD - and some is likely still in the drive! I'm within my 1yr apple care program, can I just take it to the store for free to get it cleaned? Or is there some way to get the flakes out another easy way?
Thanks,
-S

Welcome to Discussions Steve
I wouldn't like to say if you will get it cleaned out for free but the only safe thing to do is to take it to the store. If there are some bits of the cover in there they need to be removed as they could cause a problem in the future either electrical or mechanical. There is no way to take the iMac apart without voiding the warranty.
Consider taking out AppleCare for 3 years cover from the date of original purchase
chris

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Macbook Pro - Finish flaking off... and now a problem with AppleCare

Hello,
So basically I am here due to that a year into having my 15" Macbook Pro the finish started flaking off to the left of the trackpad. It has progressively gotten worse and I figured being more of a cosmetic thing there was nothing that I could do about it. So I started researching it last month to find that a lot of people have this problem with the finish coming off the 06/07 Macbook Pro's. Some said that Apple have replaced the bezel around the keyboard or the entire top part of it that the flaking is happening.
So On October 2nd I called AppleCare and spoke to someone and described my problem to them. They said that it would be covered under the AppleCare Warranty and I was extremely happy to hear that. He then explained to me that the Apple Store who replaced a bad hard drive for me once only does things like hard drive replacements and ram replacements. Something as in depth as replacing the cover in question would need someone with more specialized training. With that being said I asked if there are any local places that could take care of it so the shipping in of my laptop and shipping back to me wouldn't be needed (hoping to speed things up a bit) and they said yes and gave me a name, address and phone number of a local computer repair place that is certified to service Apple products under AppleCare.
I think dropped off my Macbook and a week later get a call saying that Apple requested pictures of the flaking finish and then denied the service saying that it was normal wear and tear (even though other people I know with Macbooks that use them far more than I have no problem like I do). I did call and speak to a supervisor at Apple and got nowhere with him, insisting it was just normal wear and tear on the laptop and that his does the same thing.
Now when I dropped off the Macbook I did explain I had contacted Apple who assured me that this would be covered. When they called me saying the service was denied by AppleCare they did state my computer was already apart anticipating parts and the repair would be carried out. Now they are holding me liable for a charge of at least $45 since they normally charge $90/hr.
Basically I am writing this to find out a couple things. First off is the finish on the Macbooks a common problem, and if so have you had it fixed under AppleCare?
Who should pay the money to get my Macbook back? Since Apple first assured me it would be covered (on a recorded line) and then they change their mind.

This is a user forum and for everyone that responds you will only be getting an opinion. Try calling AppleCare and speak to a customer representative about the issue. Be nice but firm. I'm afraid they will have the last word.

CD cover popped off and I need to put it back on

Does anyone have a how-to for this? The plastic cover of the CD drive popped off of a machine I just got from another work site and I would like to try to put it back on. I tried the obvious, but it didn't work. Ideas?
TIA,
Karen

You made me laugh with you. I added RAM to my wife's very nice eMac 1.42G and, in the process of upending it to get to the RAM service door, I knocked the outside cover all wonky and couldn't get it back on straight. A few minutes later, my 24-year old son dropped in for a quick visit, immediately saw the problem and fixed it.
I'm supposed to be the geeky one but young eyes trump "old and busted" every time!

It's less than three weeks old and the paint.s already flaking off..

Imagine my embarassment! Here I am telling all my friends how great my new Macbook is---the high quality---and the mat finish "paint" is already flaking off to the left of the mouse pad. My God! It's like a bad used car! I may hate the Windows OS and love this MacBook but I had no idea that it had some sort of sprayed on finish. Now it looks like crap; it looks old, used and cheap.
And it's not even three weeks old!
Hmmm...has this happened to my three year old HP laptop? No. How about my four year old Gateway? No. Maybe my six month old Toshiba? Nope. Only my over priced MacBook.
Now...why am I posting here? Because I can't get the lame on line service request system to accept my request for assistance in any mode.
"Painted on quality"...worse than the blue screen of death.
Since I can't get any support---the phone number doesn't offer a choice for my problem---maybe I should drive an hour to the nearest Apple store---and stand outside showing everyone who comes by what a seventeen day old MacBook looks like.
Cheesy and disapointing....never again!
MacBook Mac OS X (10.4.8) First Apple....Probably my last

Listen, it really is too bad that this has reportedly happened to your new machine. I am sure that if you take it to a certified apple technician they would send it away for you to be fixed or maybe replaced. I also have dealt with APPLE CARE on the phone and they have been great, in the past. Try to phone the apple care number again and talk to a real person, forget the menu. Having said all that, I still wish that my APPLE was made in USA, even though I would have to pay more, I would.
bm

I bought an external hard drive in June (this yr) and it suddenly stopped appearing on the desktop. Disk Utility could see it. It wasn't the cord - now that I've tried that, the ext won't even turn on. I need that data off the drive BADLY! Help!!??

The drive stopped showing up consistently at first, then stopped all together. Disk Utilities could see it, verify it but not repair. I need it backed up. I took it to a local computer shop who tried a different cord. Nothing. When I got home, I read through several support forums dealing with this issue. One said I needed to zap my PRAM on my MacBook. I did so. Now the external won't even turn on! Any hope of getting the data off that drive? It is still under warranty but undoubtedly the firm will NOT attempt to back up the drive before issuing a new one. I downloaded something called TestDisk 6 that another forum suggested but no one offered any clue how to use it. I cannot figure the first thing to do with it! It appears to may be a Windows formatted program, anyway as most of the instructions end in the suffix .exe. I'm at a total loss...both personally as well as having already lost a complete week of business. Any suggestions would be appreciated but please note - I am NOT that computer literate. Just telling me to download something won't help me if I can't figure out what to do once it is downloaded. Also, taking this hard drive apart will void my warranty. Not that that is the biggest of my worries at this point but I wouldn't have the first clue anyway! I live in an area where we have something called Mac Authority in the mall and a Best Buy. Those are the only 2 connections to Mac-related stuff I have access to. Help!!! Please?

If your external drive does not have an independent power supply, you may wish to consider a couple of lower-cost options before tossing the drive. Bus-powered drives have no external power source and must get all their power from the computer. They can exceed the computer's USB energy budget.
Cheapest option:
1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
This gets power from two of the computers USB porst sna can provide enough power to wake up an under-performaing bus-powered drive.
If you don't have enough ports to use this, try the next cheapest option:
Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
Such a hub has a an independent power supply to make up for wahat the comptuer fails to provide.

I had a power mac g4 into which i put 3, 320 gb PATA hard drives in a raid slice config so that it worked as one drive needless to sat that i lost the g4 to a surge but the drives are good. now i have an imac, how can i recover the info off those drives

i had a power mac g4 into which i put 3, 320 gb PATA hard drives in a raid slice config so that it worked as one drive needless to sat that i lost the g4 to a surge but the drives are good. now i have an imac, how can i recover the info off those drives. can i put the drives in external cases and plug them all in, will the imac see them as a raid slice then help please

Before you have another accident:
Buy a UPS of good quality and sufficient to your needs.
I would have to assume that the drives were connected to a PCI PATA card, hopefully. Otherwise, well RAID and having drives on the same bus (master and slave).
And no backup, none at all...
Get your hands on a G4.
Data Rescue 3 from Prosoft maybe.
If they were SATA and running on PCI SATA controller, very popular and common really in G4s, more options would be open.

I've used an external drive for time machine which has important files on it. After trying to back up my computer, it suddenly needed to be "repaired" by utilities. Now it's not being "seen" at all! How do I recover my important files off the drive?

I've used an external drive for time machine which has important files on it. After trying to back up my computer, it suddenly needed to be "repaired" by utilities. Now it's not being "seen" at all! How do I recover my important files off the drive?

If the external drive can be seen at all in Disk Utility, follow the instructions for repair here.

Am I the only S5 owner who has ALREADY has the USB cover break off with regular use, AND have Verizon and Samsung say it is damage and NOT a mfg. defect?

I bought the S5 less than two months ago through Verizon, not Amazon. One of the selling points is that the phone is water and dust resistant. The USB port comes with a little flap plug attached to the phone by a rubber or plastic pin. To charge the phone, this plug is pulled aside, then replaced after charging. In less than two months, the plug attachment broke. Calls to Verizon resulted in the following: They told me I needed to contact Samsung directly. I told them that I did not buy the phone from Samsung. They agreed to call Samsung directly while I was on hold. When they came back on, they told that Samsung said that this problem was phone damage and not manufacturer defect. The fix would be done at my cost. Verizon said that they would change me $300 if I sent the phone back to them.
I don't believe this dust cover is critical to the enjoyment of the phone, but it is discouraging to think that Samsung should sell a phone for $600 with such a manufacturer defect, and that Verizon refused to go to bat for a customer.

Did you look at your own link? It's not available yet. I don't know how to state that more clearly. If it was available, I would have said, "I was also concerned about that flimsy cover breaking off so I purchased a Samsung QI charging cover for my phone. That way I don't have to mess with the USB port cover." But it's not available yet so I said I'm impatiently waiting for it to be released.
And before you get all excited and tell me how stupid I am, most of the items on your link are for the S3, S4, and Note 3. Those are entirely different phones. The only S5-specific QI products available now are 3rd party units that are held in place with tape and look pretty hokey.

I'm trying to install OS 10.6 onto my Macbook, which currently has OS 10.5.8. I clicked install (on the DVD) and selected my Macintosh HD drive. I was given the message that that disk cannot be used because it does not have the GUID partition????

I'm trying to install OS 10.6 onto my Macbook, which currently has OS 10.5.8. I clicked install (on the DVD) and selected my Macintosh HD drive. I was given the message that that disk cannot be used because it does not have the GUID partition. In order to have a GUID partition, it suggested I go to disk utility and make the change. I couldn't see the partition tabs in the disk utility application. So how do I accomplish the GUID partition?

The problem is, reformatting the partition may require you erase the hard drive. Normally Intel Macs are preformatted GUID. The fact that yours is not, says someone who initially installed the system on your Mac did you a disservice. Regardless, you should backup your data before you upgrade. GUID formatted drives generally are not compatible with iBooks (pre-2006 consumer notebooks by Apple) Powerbooks, and PowerMacs, and iMac G5s. So if you indeed have machine with the MacBook name on the screen frame, it was not properly formatted from the beginning.

How do I turn off iCloud Drive?

I don't like the idea of all my docs in the cloud. I want to stop the syncing and just keep the docs on my computer. However, when I try to turn off iCloud Drive it tells me that I'm going to be deleting everything from my Mac! How do I stop iCloud Drive but keep my files secure in my Mac?

The logic is that iCloud Drive is a hub for data shared among your devices, and the assumption is that if you delete something, you want it deleted. And practically, your file is treated as if the Drive copy is the only one. The Drive system may cache a copy on your device to allow easy, quick access, but the master copy is the one in the cloud. Delete the master copy and the cached copies have no "parent" and no way of maintaining any kind of sync.
It's similar to using a corporate network drive to get access to your files from anywhere. Delete a file without making a local copy and it's no longer accessible.

HT3910 Original OSX 10.5.6 and app dvd's (that came w/MBP) lost,and have recv'd replacement dvd from Apple. Once hard drive is erased and new OS w/dvd instl'd, how do I insure all applications bundle - that came with MBP - will reinstall?

Original OSX 10.5.6 and app dvd's (that came w/MBP) lost,and have recv'd replacement dvd from Apple. Once hard drive is erased and new OS w/dvd instl'd, how do I insure all applications bundle - that came with MBP - will reinstall?

Your profile says you have 10.6, so why bother with the original 10.5 OS?
But to your question, before you erase anything, make a backup of your data for safe keeping and restoration. Having an external hard drive for this purpose is most useful.

I could not inset DVD into my Macbook pro CD-Driver. How could I insert it/

I could not inset DVD into my Macbook pro CD-Driver. How could I insert it/

try ejecting the drive incase there is something inside. if you are trying to say that the drive won't read DVDs that are inserted then you have a slightly larger problem. also if you do not hear a noise of some sort after seeing the eject symbol on the screen your optical drive may be broken or unresponsive in either case make an appointment with the apple store

How do I get the Recovery partition onto a DVD set from my solid state drive?

My Pavilion dv6 has only a solid state drive. I need to recover and reuse the 23 gb currently partitioned for recovery. To do this I need to move the recovery files off the drive. Can this be done? Where do i find instructions on how to do it?
Thanks,
Bill Wright

txi wrote: My Pavilion dv6 has only a solid state drive. I need to recover and reuse the 23 gb currently partitioned for recovery. To do this I need to move the recovery files off the drive. Can this be done? Where do i find instructions on how to do it? Thanks, Bill Wright
Hello txi, Your best bet would be to use a hard drive image program and perform a complete hard drive image.
If you have Windows 7 on the SSD this would include the System partition, the C: partition and the D: Recovery partition.
The D: Recovery requires some data from the Master Boot Record (MBR) in order to be accessed.
Just trying to copy the data from the Recovery partition would not be successful if you wanted to use this data later.
By making a hard drive imgae of the entire hard drive, and saving this image on an external hard drive, or a large enough USB drive, you could then delete the D: partition and expand the C: partition to recover the D: partition capacity.
Then if you need to revert back as the system was when the hard drive image was created, the D: partition would be put back on the SSD.
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My hard drive wasn't starting up, tried to repair it, that didn't work so I deleted everything off the drive. How do I get my Mac to work normally again?

Someone help me get my Mac working back properly. I erased everything off my drive due to it crashing, now my Mac reads my drive but it won't boot up properly. How can I fix this?

If you deleted everything as in repartitioned the drive, therfore it has no Operating System.
Did you repair the drive?
use Recovery to repair and re install the OS.
http://support.apple.com/kb/ht4718

How do i remove a dvd that has fell off spindle and into the computer

HP touchsmart 520 pc - all in one
First time i put a dvd into the dvd carriage it slipped off spindle and slid into machine - how do i remove it?

Hi,
I think this is a design problem for this kind of machines. The following link may not directly answer your question but should help you to remove the dics (scroll down):
http://www.justanswer.com/computer/6liof-just-purchased-hp-touch-smart-520-pc.html
Regards.
BH
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DVD+r cover flaked off in drive

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