DVD reading problem

Hi, I am Leonardo and I am having problem with my CD/DVD drive.
I have a HP dv6 pavilion 1320sl with HP AD-7561s dvd drive . I can read original and recordable CD's, original dvd's but I can't read/write recordable DVD's. The hardware drivers seems to be ok according the windows messages in control panel-system. The problem starts after I installed Windows 7 Ultimate instead of original operational system Windows 7 Basic. I did that so I could change the computer language. I already installed all drivers available in the HP website for my computer but it didn't work. I already talked to HP support here in Brazil but they do not know what to do.
Before reinstalling Windows I recorded the backup DVD's recommended for HP with the original system but now I can't read this DVD's. I can't even boot my computer from the DVD because the disc isn´t recognized.
What can I do? Could this be a hardware problem? Driver problem?
Thanks.

That would typically indicate that the mini cannot read the specific disk, and indeed may indicate that the disk involved is actually damaged, or perhaps unbalanced due to poor labeling or too thick or thin. It could also indicate that the optical drive itself may be in need of cleaning, so unless there are clear signs the disks concerned are damaged or scratched, I would suggest you try a good lens cleaner on the drive itself. If that doesn't help, and the drive increasingly rejects disks that previously worked, I would say it would seem likely to be a failing drive. In that instance, you might want to consider replacing it with an external device rather than a new internal optical drive.

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To all,
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Hi
Maybe your CD/DVD drive is getting faulty... What do you think?
But before you think about a new drive you should remove the upper- and lowerfilters in registry. You can follow the workaround from Microsoft:
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I decided to change the hard drive, but obviously have the problem of the new operating system. My dvd burner is broken, or at least does not work reliably. I got an external sony burner and through the toshiba disk creator applet made the recovery disks (2 DVDs) successfully.
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If there are specific info I need to give on hardware/software, please let me know.
Thanks,

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Apple Discussions!
See if repairing permissions & restarting helps any.
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd or cd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
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===============
Try a different brand.
Make sure the DVD/CDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
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I can hear that. But still I am not convinced : I do not say that VLC is better than DVD Player, I say DVD Player should just run the DVD playback. It does not. Maybe when I can copare both on this very machine I can tell you "heh this one runs better than that one", but I can't understand that a stock app from Apple just doesn't do the job. Be it a good or a poor job, I need a job to be done.
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