DVD rejection

I can no longer get my iMac to accept either blank or burned DVD's.
Hoping for an answer

It might be. It has been known to cause issues on other Macs with their optical drive.

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CD DVD reject

Clearing a CD DVD Reject
My drive is:
HL-DT-ST DVDRW GA32N:
The other day I ejected a data disk using the "eject key" before it was finished.
Now the drive won't take CDs or dVDs. They go in. They Plop out.
Write only discs Read Write Disks. Plop in Eject out.
Exact same CDs and DVDs are just ine on my other older intel Mac.
So far: we have cleaned logs [macKeeper] and zapped the Pram.
Can anyone direct me to an article that discusses this problem?
TIA - Wes
[mac user since '88...first time i've come across this one]

Samsung SE-S084D Turned out to be a "dumb luck " Solution. Got it at a local PC repair place and then also discovered it on Amazon [they have a newer one i think]. Works PCs as well. Mac Logo on the box.
After I picked it up I went to the Apple Store and nearly bought a SuperDrive... but waited to try the Samsung.
Then I discovered the External Super works with Air and Mini...but won't work with...an iMac.
My machine is 2010 and I burned less than 200 dvd's [disks from tv] I've only had one Apple componet fail on me since 1988 [hard dive for SE]. But the thought of having to give up the i5, have it opened and then hope for another 2 years...gives me pause.
The $60.00 Samsung gives me relief.
When plugged in to a dedicated USP port...I'm impressed with the speed.
Less than 20 min for the image and less than 20 for write-verify. OWS has a firewire Alternative at about 150, but the 'Sam is good enough for now.

Won't burn DVDs, rejecting various DVDs, what to do?

Hi all, I've had my MBP for about a year and a half now, and as of late it's not let me burn DVDs, quite some time ago, and also rejects various DVDs (brand new ones, no scratches on some not copies, genuine DVDs) and I don't know why.
I do have an extended warranty of 3 years, what do I do?

Since I just burned half a dozen single and dual layer DVDs this week and I'm up to date with updates, I think we can scratch that idea. Though if the update didn't quite take on your computer...If you updated via the software updater you can always download the combo updater and apply it again.
Media can be an issue - I have DVDs that my old MacBook burned just fine but my MBP won't. (Different drive manufacturers.) Dirt and dust can also be an issue. I'm not a big fan of optical drive cleaners but if you are out of warranty it is worth a try - for that matter if you are still in warranty it is worth a try. The next step would be a call to Apple.

DVD rejected for replication

I created a small, simple DVD using DVDSP 3.0.2 and my client sent it for replication. The replicators rejected my DVD for mastering and sent this snotty email:
"Master rejected due to video manager IFO and BUP files in the same ECC block, attach is the loading report and below the explanation report.
Video Manager IFO and BUP files in the same ECC block
The DVD-Video specifications require that the Video Manager Information file (VIDEO_TS.IFO) and its backup (VIDEO_TS.BUP) NOT be recorded in the same ECC block.
Background: For redundancy purposes, the DVD-Video specifications require a backup file for the Video Manager Information file. If this file should become corrupt, a DVD-Player can locate the backup file and use it instead. If the two files overlap within the same ECC Block, it is possible that if the ECC fails, it will cause both files to be unreadable.
Error Severity: This requirement is in the specifications to guarantee playability of a disc in the event that the IFO file is corrupt. With normal use, a disc may develop scratches and other physical detects over time. If an error should occur in the ECC Block where both of these files are recorded, then it may render both files unreadable. It is for this reason that this rule is set to Warning severity.
Possible Cause: This problem is caused by the authoring system that created the image. It is the responsibility of the authoring system to ensure that these files do not overlap within the same ECC Block.
Possible Solution: This problem can only be corrected by an authoring system.
Type: DVD Rule
Reference: DVD Part 3: Video Specifications
Default Program Action: Warning
Rule ID: 474"
I have never had this problem before and this is by no means the first DVD I've sent for repliaction! This is, however, the first time we're using this particular company to do the replication.
I checked the build and the VIDEO_TS.IFO and its backup VIDEO_TS.BUP files are in the same folder, which is probably why they've ended up on the same ECC block.
I've scoured the manual and can find no way to change this.
I've also checke these groups and can find no reference to this issue.
Has anyone encountered this problem before?
Dual 2 GHz PowerPC G5 Mac OS X (10.4.6)

Hi Hal
No, I did not uncheck "Lossless Linking". I now see that I should have because the User Manual says: "While Lossless Linking usually results in a flawless write process, there is a slight potential for an error to be introduced. If you are burning a disc for use by a replication facility, you may want to deselect Lossless Linking so that you can ensure that your disc is written without interruption."
This is a bit cryptic. It doesn't explain what the "error" that may be "introduced" is. I'll give it a go and let you all know how I go.
Thanks to both Alex and hal for the advice.

Blank DVDs rejected? help

today i tried to put a DVD into my mac (powerbook G4 15") but after a couple of spins and some wierd noises it just got rejected and shot out. there is no error messages nothing. then i tried to use a cd which worked fine itunes popped up asking if i wanted to burn the songs but when i put in a dvd it doesn't work. i've tried 2 different kinds of DVDs both of which are new.
heres the info from diagnostics
MATSHITA CD-RW CW-8123:
Firmware Revision: CA14
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw
Media: Insert media and refresh to show available burn speeds
is it that it can read DVDs but not write them so it just rejects it?
please help

You only have a combo drive (doesn't burn DVDs), so the drive doesn't know what to do with a blank DVD and just spits them out.

CD & DVDs rejected

Have Mac OSX 10.6.7. Works perfectly except for a suddenglitch with CDs and DVDs.
Disks are not accepted - regardles wether they contain commercial stuff, or previously self-made ones. At the same time there seems to be no physical problem with the disk drive inside the Mac, because after sniffing at one for about 15seconds, Mac calmly ejects it, w/o comments. At no time does the desktop show it, and the Disk Utility does not recognize it as existing.
So I can not even reset the OSX, because even the basic Systemdisk nr.1 is being ejected.
Applications softwre is all therel , e.g. - iDVD app v. 7.0.4; DVD Player.app v. 5.4; (nothing, though, for a CD)
This seems to me like a Cd Rom problem? Registry problem?
What to do?
If this were a WINDOWS, they have a downloadable program for this type of repair, called WiseFixer. What about us Makkies?
Boris

Sometimes dust can cause this kind of problem.
Clean the disc with a microfiber cloth.
Clean the optical drive lens with a commercially available lens cleaning kit
Reset SMC.http://support.apple.com/kb/HT3964
For more info: http://support.apple.com/kb/HT2801
If this does not help, take the MBP to the Apple store.
Best

Blank dvds rejected, movies can play

Blank disks of any sort are not recognized (this includes +r and -r and different brands, including the recommeded Verbatim) I have burned dvds and cds before. A movie on a commercial dvd plays just fine. If my superdrive is going bad, how come I can watch a movie from dvd, but when I go to burn a dvd, the drive spins and spits out the blank dvds.
PLEASE give me a constructive answer: the other answers I've seen posted do not satisfy me in that I don't believe I have a bad drive if I can still view a movie.
Mac Mini 2009 (approx.)
Superdrive
Latest OSX
all software updates completed

This is an update:
None of the suggestions worked so I ordered a usb superdrive from Amazon. I think I got the wrong thing, because "about my computer" recognized it but I can't do anything with the drive. It doesn't accept any disks it just spits them out. Apparently it is made for a macbook only???
MacBook Air SuperDrive:
Product ID:          0x1500
Vendor ID:          0x05ac (Apple Inc.)
Version:           2.02
Serial Number:          K2ZD1361622
Speed:          Up to 480 Mb/sec
Manufacturer:          Apple Inc.
Location ID:          0x24100000 / 2
Current Available (mA):          500
Current Required (mA):          500
Extra Operating Current (mA):          600

OS X Reinstall DVD rejected by MBP Core Duo

I am attempting to reinstall Mac OS X on my 15.4" MBP Core Duo. When I install the 1st disk while the OS is up, the system will eject the DVD after about 1 minute. It does recognize the 2nd disk, but not the first disk. There are no blemishes on the disk, it has been used once before. I have noticed that the DVD player on my MBP will randomly not recognize movie DVD's, and eject them after they are put in. These movie DVD's are original/new out of the box, and work in any other system.
Is there a firmware issue, or a known issue with the super dvd players in the 15.4" Mac Book Pro's?
I apologize ahead of time if this is addressed elsewhere, I looked for a few hours and didnt find what I was looking for.

Firstly, try resetting PRAM and NVRAM…
http://docs.info.apple.com/article.html?artnum=2238
… as doing this has at times ben known to resolve SuperDrive issues. Beyond that though, I'd try contacting AppleCare which may however be difficult from Afghanistan.

Dvds can no longer be read on MacPro

DVD drive used to play Movie DVDs fine but recently stopped - on inserting a DVD now, machine clicks for a while then ejects the DVD.
Inserting a CD (music) or data is fine - disc is accepted and available for access.
Any ideas why just the DVD rejected?

Hey Grant,
thought you'd like to know my "cleaning the lens with a cloth" worked fine - uh... but for about three days only, then back to the same old, same old.
I'd originally slid a business card covered with a lens cleaning cloth (from my camera bag) to clean the lens, and although the cloth emerged mostly pristine, I figured it must've done the trick as the drive started working again.
So this time, I decided to go in deeper. I actually took the whole drive apart - case off, drive out, drive dismantled - and I had a long look around to see if any parts looked dirty or damaged...
I found just one thing - the small silver rod on which the read/write head travels (the servomechanism that moves up and down the disc radius as it reads/writes) had some 'oily gunk' at the point where the travelling-head's 'sleeve' met it - when I tried to move the head manually up and down the rod, it sort of staggered along. So I cleaned off the gunk with a cotton bud and then slid the drive-head up and down a few times 'till it seemed to run freely.
Put everything back - and fired up my Mac Pro. And the drive has been 100% fine since then - two whole weeks!
Maybe this time I've cracked it? (for my drive at least)
Roger

HD DVD movies played on g5

I recently bought a commercial HD DVD movie - I note that the native DVD player on my machine offers HD in the preferences, however, my disc drive (if this is the right word - i.e. where i put the DVD) rejects the HD DVD saying it is unsupported. I assume I need a new reader/disc player for HD DVD. Question therefore, are there any external firewire devices that are compatible with my set-up and if so can anyone point me in the right direction or the correct way to approach this problem, thanks.

It Wont work at all . Its a different format of dvd . The player/writer will not plat this type of dvd , what I think they mean or to run in it is some type of dvd or cd with some hd type format . Not the format from the store at bestbuy , like the commercial players will play . If you need to run that then look at owc . I think they have a external firewire/usb player. Im not for on that but I think I seen one there for sale . You may beable to run on with a pci sata card . If my memory severs me right they run on sata version not IDE .
Let me no if that helps you .
dave

Superdrive CD problems - DVD OK;

Having problems with - blank CD-Rs and CDs made on other systems; store-bought CDs read fine.
1) Had recent HD crash; new HD drive; restored to full 10.5.7
2) SuperDrive (SD) accepts DVDs; rejects a) blank CDs and audio CDs created on other systems
3) Reads commercial audio CDs
Did i lose some drivers in the install of 10.5.6 and 10.5.7 upgrade?

Try a PRAM reset:
http://support.apple.com/kb/HT1379
You might also consider trying a CD/DVD lens cleaner disc.

My dvd slot for imac10,1 does not work. It rejects the disc. Problem after reinstall of backup from hdd.

My dvd slot for imac10,1 does not work. I had a new harddrive installed in November and the MacStore installed my backups from an external harddrive. I do not use it other than to upload programs, so I have not tried using it until tax season, but it rejects the disc. The ata file indicates no dvd firmware, but the serial-ata does indicate firmware for a dvdrw. What might I do about this to bring the dvd back, least expensive to most?

Yesterday I started having the same problem. Can read disc (play movies and music) but blank disk are ejected or idvd cannot see the blank disk. I have a almost 12 month old 27" i7 imac.

Can't Back up iTunes library - DVDs keep getting rejected

Have just upgraded to iTunes 7.1. Tried to use the Back Up function mentioned in "What's new...". Unfortunately, every time I try to back up the iTunes library to a blank DVD-RW, the computer fails to work out what the disc is and then spits it out. Why would that happen?
Are some brands of DVD-RWs incompatible with Macs? Have tried TDK 4.7GB DVD-RW & Panasonic 4.7GB DVD+RWs. Both rejected.
Any advice appreciated. Apart from buying an External HD; too strapped for cash!
PowerBook 17" Mac OS X (10.4.8)

DVD-R or DVD-RW, either should be fine; it's the +R disks that won't work.
The fact that -RWs won't work suggests to me that you may have a hardware problem with the drive (it's quite possible for a drive to be able to work with CDs but fail with DVDs or vice-versa). In any case, it's not an iTunes problem, so you might want to take the issue up in the PowerBook DVD forum. Someone there may be able to suggest something to try to determine if it's an OS or hardware problem.

My cd/dvd drive keeps rejecting all cd/dvd.

my cd/dvd drive keeps rejecting all cd/dvd. it accepts it for about 5 seconds and then spits it out. does anyone have any suggestions?

Silly question, have you tried a lens cleaner?

Burned DVD's rejected by other computers

Using my Intel iMac, I burned two DVD's from iPhoto. One to be viewed in iPhoto and one for veiwing in Finder. Both of these disks were rejected by my sister's macbookPro. They don't mount but just eject. What's going on here?

1. The burn was faulty
Or
2. The drive on your sister's machine is faulty
Or
3. The media is faulty
Regards
TD

DVD rejection

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