DVD RW drive can't recognize blank DVDs

I'm having some difficulties getting my PowerMac Tower DVD RW drive to recognize blank DVDs. I'm able to burn and read CDs with no problems, and I can read DVD movies as well. However, when I insert a blank DVD+R (Memorex DVD+R 8x 4.7GB), the drive spins on and off and after 30s or so, it spits the DVD out with no error. Any idea what the problem is?
System Profiler shows the following info:
SONY DVD RW DW-Q28A:
Firmware Revision: KAS7
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
PowerMac Dual 2.7GHz G5 Mac OS X (10.4.6) 4.5GB RAM

I agree that another media brand is in order. Memorex does not make quality media and this may be the problem.
TDK and Maxell make highly regarded media. Princo is labeled as "3rd class" by the DVD Media FAQ at digitalFAQ.com.
I use TDK almost exclusively and have yet to have a bad burn.

Similar Messages

Pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem?

My pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem? I am running Win 7 home premium 64 bit.

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Drive no longer recognizes blank DVD's since I've upgraded to Snow Leopard

Hello, I have an issue with my Super Drive (the UJ-875). Since I've upgraded to Snow Leopard, the drive no longer recognizes any blank media in it. I've tried -R, +R, -RW and +RW. No dice. The discs can be put in the drive and ejected without issue, it's just they are never displayed in Finder or Disk Utility. When I try to burn a mounted disc image, it simply sits there saying "To begin, insert a blank disc". I've tried using the exact same spindle of blank TDK -R's that I was using before I upgraded the O.S. I also tried some blank Sony media and it doesn't recognize it. It should be noted that the drive doesn't seem to have any issue with previously recorded discs. Those appear to read just fine, it's only blank media that looks like the issue. Any answers you can provide would be greatly appreciated. Below is the Disc Burning information that's displayed in About This Mac:
MATSHITA DVD-R UJ-875:
Firmware Revision: DB09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-R
ID: RITEKF1
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 2x, 4x, 8x

Try repairing permissions: http://support.apple.com/kb/HT1452 -and resetting the Pram: http://docs.info.apple.com/article.html?artnum=2238

DVD drive doesn't recognize blank DVDs or allow burns

I got a 20", 2.4 Ghz Intel Imac not too long ago, with Leopard already installed. I'd been using Parallels or Boot Camp to do all by DVD burning in Windows until recently. The first time I tried to do it in OSX 10.5.1, it didn't work right. The DVD icon does not show up on the desktop, though it's acknowledged when it's inserted, and a box pops up asking for me to perform an action. But I can't get it to burn a simple data DVD through disk utility, or even in DVD Studio Pro. I saw other threads about this, wondering if anyone has a solution. A file ending in .plist was mentioned, that you should move from its folder if you find it. I didn't find it. What else can I do? Works fine in Windows through Boot Camp or Parallels, and once a disc has something on it, it'll show up when put in the DVD drive. It's only blanks that are "invisible".

You issue sounds similiar to all of us in the other chat thread. Go to "MATSHITA superdrive has died" and post your comments there, perhaps more people post, it might get Apple's attention.

URGENT: MBPro Superdrive can't recognize blank DVDs

Hi I have this MacBook Pro (Model version 3,1) purchased last August and I am covered by AppleCare since this July. I currently wanted to burn some data into blank DVD+/-RWs through Toast Titanium, but failed. Sometimes Finder recognizes the existence of a blank DVD inside the drive, but most of the time it just doesn't at all and ejects my blank DVD. In Toast, whenever I tried to burn the data, which is like 4.3GB worth, it "completes" the process at the blink of an eye, which means it didn't burn anything at all.
I've tried multiple DVDs and brands and it just won't work. I have also tried resetting PRAM but to no avail.
This is very annoying since I have to burn the data and mail the DVD out within these 3 days, so it's quite urgent and I didn't expect this to happen since I seldom use the Superdrive and I've been very tender with the slot-loading.
If anyone could help or refer me to a previously-dealt similar case, I would be very glad. Thanks.

Woops! I just realised that my 1st post to this topic didn't get posted so my subsequent one (which is the one listed) doesn't really make sense.....
......anyway, I was probably moaning about the drive with some specifics. Yep, it was cd reading/burning that was the main infuriating problem and had my visit to the genius bar this morning. The guy tested the drive through his operating system and its still didn't work so yes, he said the drive is useless. Only 2 years old and not overused at all but I do have a slight dent on the casing near the drive which may or may not have made any difference. He said to buy an external rather than replacing the internal which I did - a LaCie d2 and have just raced through loads of old music cds which is great and backed up lots of stuff to cd which is great too. And its fast.
More money I know but couldn't stand the frustration anymore and its a result and no more time wasting.

Satellite A30 CDRW-DVDRW (Mat****a) drive can't recognize any dvd

Hi!
I own a Satellite A30-303 with a optical drive MAT****A UJ811 (CDRW-DVDRW).
Everything worked just fine until last week the drive stopped reading any DVD. A error message saying that there is some problem with E/S is displayed. CDs are recognized with no problems though.
I tried to find updated drivers for the DVD driver but I couldn't get any.
Please does anyone have an idea of what that might be and how to solve it??
Thank you!!
Alex

Hello
On this way it is always not simply to say what the problem can be. Like littco wrote check if there is some virus or any kind of malware. It is also possible that there is some technical problem and the drive can not calibrate on the right way.
I really dont know what you mean with E/S but you can try to remove the device from device manager and restart the unit. The last thing that you can try is to reinstall the unit using recovery CD. On this way the unit will be absolutely clean. If the problem persist there is obviously malfunction and the drive must be replaced.
By the way; have the same opinion like littco.
Bye

DVD drive will not recognize blank DVDs after upgrade to Lion.

It finds burned DVD/CDs but not blank ones. Disk utility partially sees blank dvd, gives option to eject it, but will not allow eject it. Finder does not see it at all. have to restart to have it eject. Tried different DVD's (Manufactures and -R / +R, etc). Have followed recommendations on resets and have even reloaded the OS. This problem started immediately after upgrade from snow lepoard to lion.

Repairing permissions yes. But in my head, if everything is working fine for it, just won't read Blank media, could it be a software thing?
I'll give it a shot in a few hours

My DVD drive won't recognize blank DVDs! Hayilp!

Hi, My 17" G4 Powerbook recently stopped recognizing blank media when I insert them, there's some whirring noises for about a minute and then it spits them back with no dialogue whatsoever. Please help.
Many thanks in advance,
Max

I'm having the same problem and am really trying to burn some large .iso files. ***?

DVD drive does not recognize blank media

I have a Matshia DVD-RAM UJ-841S DVD drive, that will not recognize blank DVD media. This has been going on for a while now, so I don't know 'what has changed'. It will recognize/burn CD's, will play DVD's, but will not recognize blank DVD media. I have tried reinstalling the driver, tried different types of high quality media (Verbatim, Memorex etc). I have burned many DVD's in the past, this drive is (was) capable of doing it (despite what Microsofts FixIt programs says). I'm not terribly techy, so if it is a registry problem you'll have to explain it very carefully.
Thanks,
Rodney

I HAVE BEEN HAVING THE SAME PROBLEM. I CAN BURN TO MY COMPUTER - COPY A DVD - BUT CAN'T COPY TO A BLANK DISC AND HAVE TRIED ALL KINDS OF MUSIC DISC???
NEED HELP ALSO.
SHAROON

Super drive doesnt recognize BLANK DVD-R

I can watch dvd movies but cannot burn anything on a blank dvd-r because the driver do not recognize blank dvd-r. what can it be?

If you've tried different DVD discs from different DVD packs, and all discs will not allow you to burn, then it's most likely a faulty drive. Hopefully you still have a warranty.??
Gramps.

Burner won't recognize blank dvd

Hi,
I have an old cd/dvd burner I bought from best buy years ago. Tried burning a dvd and it wouldn't recognize blank dvd..it keeps saying "please insert dvd" even though there's one in the drive. It burns CD just fine. Plays DVD just fine. I have tried using SEVERAL other burning programs and still doesnt work. Please help.
Also uninstalled and reinstalled the drive several times...going crazy here.

Just to make sure, are you SURE it's a cd AND dvd burner? There are drives out there(I mention this since you said years ago) that were CD burners, with the DVD ROM feather.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

DVD drive does not recognize burned DVD

Test DVDs are recognized on other G5 DVD drive. Problem has been intermittent but now constant. This one just spits them out. It does recognize blank DVDs and CDs. HD permissions repaired. Profile info below
ATA
SONY DVD RW DW-U10A:
Model: SONY DVD RW DW-U10A
Revision: A43h
Serial Number: EA4CEA71
Detachable Drive: No
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
Disc Burning
SONY DVD RW DW-U10A:
Firmware Revision: A43h
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 8192 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No [this with burned DVD in drive]

Hi there. count me in on the Sony DVD problems. My Dual 2 GHz PowerPC G5 will not recognize the Adobe Creative Suite 3 DVD for installation. The DVD works fine in other G4 systems.
The DVD drive will recognize data CD's but this Adobe DVD just churns and hums for 30 seconds and then the drive ejects the disk.
DVD Laser Lens Cleaner from Radio Shack will not load either.
This is the drive:
SONY DVD RW DW-U21A:
Firmware Revision: AADB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
After reading the boards, it sounds like the Pioneer DVR-112D 18X DVD Burner (Drive only) is the unit to buy and replace this Sony one.
There appears to be a spacer issue related to the door on the G5 Tower case. Will the spacers from the Sony unit work on the Pioneer unit, or can the Pioneer unit just be installed as is using the existing ribbon cable. I've read the PMG5OpticalDriveDIY.pdf replacement manual, but am confused about SuperDrives vs. the Pioneer DVR-112D.
Can anyone clarify the details of replacement?
Also, will I need new software (Roxio, Toast) to burn CD's and DVD's after replacing the drive?
thanks, and best regards,
Eric

I can't recognize the DVD RW Optiarc

Dear Sir,
My system can't recognize the DVD RW on my Entertainment Notebook HP Pavilion dv6815el.
I've upgrade it to Windows 7 12 months ago, without problem, but from 5 days I've big troubles!
Maybe for some mistake, using Nero or Alcool virtual drivers, there is an incompatibily beetwen drivers.
Iìve suddenly unistalled those programs, but as in Device manager as on windows explorer I can't see it anymore
It seem to work only fiew seconds lighting and noising, when I load a CD or DVD, after it stops.
I tried with fixwin and by modifiyng regedit; now I tried your checks as suggested, but no results; there isnt!
And I can't open DVD/CD-ROM Drives find it in order to find and uninstall it..
I find only the HD drive and, if plugged, a external DVD RW.
Also restoring old system images, I cannot fix the big bug.
By driverwhiz I can see it; Pls see my shots as follows:
http://i192.photobucket.com/albums/z170/pamwagner47/devices.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/scandriverwhiz.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/reg.jpg
http://i192.photobucket.com/albums/z170/pamwagner47/reg1.jpg
At last, I can't see, as in other models of HP notebooks, in the bottom, under the battery, the small screw in order to put out or change this Optiarc device, if damaged.
Help me please!!!!

Hi,
The easiest solution may be to run Windows System Restore. If you have Norton Internet Security installed, you will need to disable Nortons Tamper Protection as shown in Step 2, on the link below.
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20091112171719EN&ln=en_US
Once you've done this, shut down the PC. Windows System Restore is usaully best run in Safe Mode. Tap away at f8 as you start the PC to enter Windows Recovery Console. Use the arrow keys to select Safe Mode and hit enter. When this has loaded, from the Start Menu, click All Programs, click Accessories, click System Tools and launch System Restore. Pick a restore point before the problem occured and then proceed with the restore process. Windows will reboot as normal.
If this doesn't work or you do not have a restore point earlier than the problem, try the automated fixit from Microsoft on the links below.
Windows 7
Check if the drive is now working.
If the drive is not working, from the Start Menu, open the Control Panel and click on Device Manager. Click to open the IDE ATA/ATAPI Controllers. Right click on the first channel and select uninstall. Do not delete drivers if asked. When uninstalled repeat the process for each channel. Also if an ATA controller is listed, right click and uninstall this, again not deleting drivers if asked. Then open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked.
Reboot the PC and let Windows reinstall the devices. Check the drive again.
If it still isn't working, run the automated fixit from Microsoft on the link below again.
Windows 7
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Hope this helps.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Macbook pro dvd drive spits out fresh blank dvd

I have a macbook pro with Lion installed
I am trying to write a DVD, but everytime i put a blank DVD it spits it out after 15 seconds or so, doesn't even recognizes as a blank dvd.
This is the details of my dvd drive
MATSHITA DVD-R   UJ-868:
Firmware Revision:          KB19
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2048 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies:          CD-TAO, CD-SAO, DVD-DAO
Media:          To show the available burn speeds, insert a disc and choose View > Refresh

A fine lense cloth (for cleaning eye glasses) wrapped around a flat piece of credit card shaped plastic gently inserted and brushed once to the left side seemed to capture plenty of dust from my late 2008 MacBook Pro's Superdrive. Now DVDs work again and stay in the drive.
Sometimes the simplest solutions are the best.

" DVD RW Drive " is not reading / writing DVD. It can read only CD.

HP Pavilion dv6-3140se Entertainment Notebook PC
{Personal Information Removed}
Product Number: XS065EA
" DVD RW Drive " is not reading / writing DVD.
The same DVD can be read on my frnds laptop.
Corresponding drivers r up to date.. I even tried uninstall and then restart and then let my laptop install the required driver automatically. I've tried everything I could find on some forums.
I was told to delete " Upper & Lower filters ". I didnt find Lower filter so I had to delete only "Upper Filter".
Plz assist me..
I will be waiting for ur kind reply.
Thank u so much.

The upper and lower filter thing only applies if the drive is not showing up at all in the Device Manager. If it appears as a drive and will perform any function at all, then it is likely a hardware issue. One way you can be sure is to try to boot from a bootable DVD such as a Windows 7 install Disk. If the computer will not boot from such a disk then it is apparent the hardware is defective, not the Windows software because the problem exists even before Windows loads.
The drive has multiple lasers and it is possible for one to go out but not the others. The drive is easily replaced. See below:
This eBay seller ships worldwide. You would have to transplant your plastic drive face but that is very easy to do:
http://www.ebay.com/itm/HP-Pavilion-DV6-3000-DVD-RW-DVD-RW-Multi-Burner-Drive-TS-L633-603677-001-B-/...

DVD RW drive can't recognize blank DVDs

Similar Messages

Maybe you are looking for