Dvd slow read speeds on W7 64-bit

Hello,
I have a brand new built Windows 7-64bit computer and my SATA DVD-Writer, HP BLK-GSA-H31L-DO-R doesn't seem to be working properly.
I thought it was a bit slow so ran Nero DiscSpeed and it was only giving me 3x transfer rates, it should be more like 24. The seek time seemed ok (well, average anyway) at 200ms and the burst speed was about 33mb/s which seems average too.
Anyone got any ideas why it's not transferring data at proper speeds. I installed no drivers, just let windows 7 64 pick it up.
Thanks.

Hi InHouse123,
Please uninstall the software from Control Panel. Run the Adobe cleaner tool to remove any leftover ruminants: http://www.adobe.com/support/contact/cscleanertool.html .
Disable antivirus, firewall or any security software.
Enable hidden admin and try installing again: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ .
If still the same issue then download CS6 from the direct link: http://prodesigntools.com/adobe-cs6-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

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[SOLVED] Slow read speeds from a DroboFS mounted in fstab via cifs

I've decided to move all my media over to my drobofs which I have and I've mounted the share on the drobo in fstab this way:
//mydrobofs/Media /media/drobofs cifs iocharset=utf8,uid=af,gid=users,guest,dir_mode=0775 0 0
The share is mounted fine at boot but my issue is now the read speeds are very slow. opening a video file with vlc takes 30 seconds or more before it starts playing. Before this was accessing the share on my drobofs via the network tab (samba shares) in Dolphin (using KDE4) and here the video files played immediately in vlc (no delay). The reason why I want to mount the share via cifs and fstab is to move music collection over to the my drobofs and since I'm using Amarok for managing my collection this is the only way to make Amarok see my Music collection on the Drobofs.
Why am I getting so slow read speeds with cifs?
Last edited by fettouhi (2012-05-07 05:54:00)

I did some more testing and seems like the problem has something to do with how many video files there are in the directory. I have some directories with several 100 video files and here I get this long delay but if I play a file that is in a directory by itself or only a few other video files are there, then the video starts immediately (almost). Is there a way to turn off this behaviour in vlc? Is it generating a playlist or what?

Superdrive wierdness-stuck at slow read speed

All of a sudden, my superdrive says it was going to take 49 minutes to transfer 2 GB to my desktop (non-encrypted DVD) where it used to take about 8 minutes for the same process. I ran the hardware test and it didn't come up broken, because it was reading, just really slowly. It wouldn't spin up at all but data was transferring at slower than 1x speed. So I bought a replacement superdrive, and now it says it will take 18 minutes to transfer that same DVD. Again, last week that same DVD took only 8 minutes. So, just to make sure I wasn't nuts, I put it in another (older) MBP and it took only 8 minutes. So I'm not crazy. Here's the question: is there some setting somewhere in the computer, or a preference that could be corrupt that would cap my computer's ability to read or copy a DVD at 4x speed or lower? I can't leave it with Apple repair because they take too long, and the rest of my computer works fine. I use it every day for work, so having it in repair is too costly for me. Any ideas where I can look?

I seem to have the same NFS read perf issue with our 10gbe uplinked EMC VNX NAS and our 3750X stacked switches. Has anyone found a solution to this problem? I believe the window sizes are dynamic on the VNX and our linux NFS clients.

Slow reading speed on Time Capsule disk

I get terribly slow TC disk speed when measured with Black Magic tool using Wifi and even slower on Ethernet.
I get low speeds on Wifi but even lower speeds on Ethernet connection. See attached pics below.
Wifi:
My TC is on Wifi using N network and 5ghz and it seems the speed I get over the Wifi is reasonable. Based on Pondini blog, here are approximate speeds for USB, ethernet and Wifi:
http://pondini.org/TM/29.html
Pondini's figures don't seem to take into consideration a 5Ghz Wifi connection, which should be about 2x faster than 2.4ghz (144Mbps vs 300Mbps). So I am assuming the transfer would be around 20-40 GB per hour which was roughly what I experienced when doing testing using file transfers (and slightly below USB 2.0). TC will not operate on this maximum speed as there are other factors, such as overhead, internet connection and TC hardware itself.
It seems to be reasonable, it takes me about 4-6 hours to backup 100GB Time Machine backup. Is this amount of time normal? I assume yes.
Ethernet:
Recently I needed to restore a file from TimeMachine. I started to browse but the browsing using the TimeMachine app was horribly slow. So I thought using Ethernet cable instead of Wifi would make things better. No way. So I tested the speed of the hard drive using the Black Magic tool and below is what I get - the speed of Reading on Ethernet is much slower than Wifi.
If I interpret the numbers correctly, the Black Magic tool shows MB/s, in which case 11-15MB/s should be about 80-120 mbps, which is roughly the G speed on Wifi and roughly about 50% of the maximum speed of N network?
Are these calculations correct?
If these numbers are correct, the results are acceptable, as I would not expect the Time Capsule Hard Disk to reach the maximum speeds provided through the Ethernet or Wifi connection.
However, what concerns me is why is the reading speed through Ethernet so slow. It's only 3.5 MB/s.
Activity monitor is not much help, it's hard to figure out where is the issue.
My Setup:
MacBook 2012, Mavericks 10.9.4, Time Capsule 2012, Ethernet, Wifi N 5Ghz. No other machines or appliances active. Internet and network seems to operate fine, no issues.
This is ETHERNET:
THIS IS WIFI:

OSX:
Yes there are many issues with Mavericks, it almost feels like OSX 11.0 and not 10.9.5 from the bugginess. I can't speak for how the system is changing from inside but most of it doesn't affect me, so it's mostly the annoying things that pop up and the good things that just go away because Apple keep "dummy-fying" the OS.
I was considering downgrade to Snow Leopard couple of months back but it would not support the hardware. It wasn't so much editing the supported hardware list to installation but the drivers are missing for newer hardware in SL. I used to mess around with Windows but I am not ready to mess OSX yet. I still keep Snow Leopard on one of my machines and I always like to go back to it as it feels consistent and light.
Speed:
You found the reason.
1. Yes I turned off wireless and ethernet when testing one or the other.
2. Ethernet is 100baseTX and grayed out.. because..
3. I should have realized it's because I use USB ethernet Apple adapter. But given the USB has 480Mbs speed, after taking into account some overhead, the speed should still be higher than Wifi. Or maybe not.. I made assumption it should be fast enough so I didn't even consider that could be bottleneck on it's own.
TC:
If your TC is 2012 then it is Gen4.. .... recommend you downgrade the firmware to 7.6.1.....
Yes, I upgraded to latest firmware. Yes, it's TC Gen 4. By mistake, I didn't know there are issues. But soon I realized for instance Apple has removed the setting in Airport to force "N" radio for network only. To simplify things, you get now combined N, B, G whether you like it or now. Now things may interfere with your other networks and if you happen to use non-apple clients connecting to AirPort, you end up with hodge-podge N and B/G connectivity that slows down the network even more.
If Apple releases the BASH update, it probably needs to be upgraded anyways? I assume their software on Airport is also Unix / Linux flavour?

Airdisk - SLOW read speed, but FAST write speed with Leopard 10.5.1?

I've been complaining for a while about my random problems with reading files from airdisk. My solution has always been to relaunch finder and re-mount the airdisk when it slows down.
I just noticed the speed cut down to and when looking at the activity monitor, it's fluctuating up and down and never seems to go past 1.5 to 2 MB/s.
HOWEVER, what I did just notice is that my write speed is consistently 3-4 MB/s with no fluctuation at all. Interference is not an issue, as I'm on N-only mode and in 5GHZ.
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I experience the same problem (slow read: 2,8 MB/s, fast write: 6,3 MB/s) with my airdisk over a LAN-connection with 10.5.2. I atteched the USB-drive directly to my iMac and then it's the other way around: fast write, slow read (although considerably higher and normal throughtputs so drive is OK).
Anyone having some suggestions? The airdisk is formatted as HFS+ (GUID) with journalling on, Airport firmware 7.3.1 and the most recent updates installed.
Message was edited by: jnmen

Firmware Password protection = slow firewire speeds

i've been trouble-shooting a seagate freeagent fw800 external drive which is suffering from abnormally slow read speeds when connected to my macbook pro. i tested it with Drive Genius's Benchtest - around 8mb/s. the drive works fine on my imac, so the drive isn't at fault.
after much head-scratching, i remembered that i have firmware password protection switched on, so i just turned it off with the 10.6 dvd and retested the drive, and it performs normally (around 40mb/s).
i've not found any mention of this issue apart from one post from 2 years ago:
http://discussions.apple.com/thread.jspa?messageID=8448187
so now i have to choose between a safer mac, or decent read/write speeds for my audio multitracking work. great. its not exactly convenient having to turn FPW on and off via the dvd...
anyway just thought i'd mention this for future baffled searchers.
reported it as a possible bug to apple too.

This should allow you to reset the root password
1. Restart your MBP while holding down Apple/S
You will see a bunch of scrolling text, when that stops
2. At the Localhost% prompt type:
*/sbin/mount -uw /*
/sbin/SystemStarter 
You will then see the services starting up.  
3. When the Localhost% prompt reappears, type:
*passwd root *
It will then ask you to type the new root password twice
4. After entering the new password, type:
reboot
5. Login as root with your new password and proceed from there.

Windows Server 2012 Storage Spaces Simple RAID 0 VERY SLOW reads, but fast writes with LSI 9207-8e SAS JBOD HBA Controller

Has anyone else seen Windows Server 2012 Storage Spaces with a Simple RAID 0 (also happens with Mirrored RAID 1 and Parity RAID 5) virtual disk exhibiting extremely slow read speed of 5Mb/sec, yet write performance is normal at 650Mb/sec in RAID 0?
Windows Server 2012 Standard
Intel i7 CPU and Motherboard
LSI 9207-8e 6Gb SAS JBOD Controller with latest firmware/BIOS and Windows driver.
(4) Hitachi 4TB 6Gb SATA Enterprise Hard Disk Drives HUS724040ALE640
(4) Hitachi 4TB 6Gb SATA Desktop Hard Disk Drives HDS724040ALE640
Hitachi drives are directly connected to LSI 9207-8e using a 2-meter SAS SFF-8088 to eSATA cable to six-inch eSATA/SATA adapter.
The Enterprise drives are on LSI's compatibility list. The Desktop drives are not, but regardless, both drive models are affected by the problem.
Interestingly, this entire configuration but with two SIIG eSATA 2-Port adapters instead of the LSI 9207-8e, works perfectly with both reads and writes at 670Mb/sec.
I thought SAS was going to be a sure bet for expanding beyond the capacity of port limited eSATA adapters, but after a week of frustration and spending over $5,000.00 on drives, controllers and cabling, it's time to ask for help!
Any similar experiences or solutions?

Has anyone else seen Windows Server 2012 Storage Spaces with a Simple RAID 0 (also happens with Mirrored RAID 1 and Parity RAID 5) virtual disk exhibiting extremely slow read speed of 5Mb/sec, yet write performance is normal at 650Mb/sec in RAID 0?
Windows Server 2012 Standard
Intel i7 CPU and Motherboard
LSI 9207-8e 6Gb SAS JBOD Controller with latest firmware/BIOS and Windows driver.
(4) Hitachi 4TB 6Gb SATA Enterprise Hard Disk Drives HUS724040ALE640
(4) Hitachi 4TB 6Gb SATA Desktop Hard Disk Drives HDS724040ALE640
Hitachi drives are directly connected to LSI 9207-8e using a 2-meter SAS SFF-8088 to eSATA cable to six-inch eSATA/SATA adapter.
The Enterprise drives are on LSI's compatibility list. The Desktop drives are not, but regardless, both drive models are affected by the problem.
Interestingly, this entire configuration but with two SIIG eSATA 2-Port adapters instead of the LSI 9207-8e, works perfectly with both reads and writes at 670Mb/sec.
I thought SAS was going to be a sure bet for expanding beyond the capacity of port limited eSATA adapters, but after a week of frustration and spending over $5,000.00 on drives, controllers and cabling, it's time to ask for help!
Any similar experiences or solutions?
1) Yes, being slow either on reads or on writes is a quite common situation for storage spaces. See references (with some of the solutions I hope):
http://social.technet.microsoft.com/Forums/en-US/winserverfiles/thread/a58f8fce-de45-4032-a3ef-f825ee39b96e/
http://blogs.technet.com/b/askpfeplat/archive/2012/10/10/windows-server-2012-storage-spaces-is-it-for-you-could-be.aspx
http://social.technet.microsoft.com/Forums/en-US/winserver8gen/thread/64aff15f-2e34-40c6-a873-2e0da5a355d2/
and this one is my favorite putting a lot of light on the issue:
http://helgeklein.com/blog/2012/03/windows-8-storage-spaces-bugs-and-design-flaws/
2) Issues with SATA-to-SAS hardware is also very common. See:
http://social.technet.microsoft.com/Forums/en-US/winserverClustering/thread/5d4f68b7-5fc4-4a3c-8232-a2a68bf3e6d2
StarWind iSCSI SAN & NAS

Slow Music CD & Film DVD read speed

Hello, I have the late 2008 mbp with a matshita superdrive.
I am finding read speeds for music and film discs to be very slow. Activity window shows it to be 2mb/s peaking at 4mb/s. Data discs read at 8mb/s. The drive is audibly spinning faster with data discs.
So importing music to itunes or converting dvds for my ipod touch is painfully slow. Cpu usage is nowhere near maximum and i have even copied the discs to test conversion speed from the harddrive.
My best guess is that apple has reduced the drive speed when playing these discs so the superdrives themselves are not so loud as to ruin the listening/watching experience.
Has anyone else experienced this? If I am correct is there a way to change the drive speeds for different media.
Thanks in advance.

I too am experiencing the same problem. I am currently in Iraq, and my wife sends me videos of my daughters that she burned to DVD. The videos are not too large, but they take FOREVER to transfer to my laptop. The drive spins up as you mentioned, then slows down and never speeds up again. It doesn't matter if the media is DVD or CD, the transfer speed is always slow. I hope that a solution presents itself soon. Obviously I do not have a local Apple store that I can take my machine into, and I am loathe to be without a computer for 6-8 weeks to send it back and forth.

Gt70: after installing windows 8.1 read speed is slow :(

Hi guys,
I got my MSI GT70 with the 128*3 SSD + 1024 HDD configuration. It can only get a read speed around 740 MB/s in hdtune. but before i install windows 8.1 (i install it from scratch reformating the whole system) the read speed was around 1100 mb/s ! I searched in another forum and found some one said "MSI representative told us our test unit was actually underperforming on the SSD front.".
So does anyone know how to config the raid correctly to get back the 1100 MB/s speed?
Many many thanks!!!

Quote from: loki5100 on 19-December-13, 01:58:06
Many thanks !
yes it's show that dragon edition is a little more faster than the i7 4700mq
me only 1250 MB/s average rate ...
wait that you computer is running several hours and try again the test ... it's here that i saw the speed go down to 750 mb/s :(
I don't have the extreme, so I have the same cpu as you. The difference could be mainboard optimizations but mostly sure the hard disks. Mines are plextor.
But anyway 1250MB/s is not slow at all. Maybe slower as expected, but not slow for sure

HP ENVY 15: Slow 4K read speed for Dual SSD's in RAID 0 - Needs to be addressed!

Crystalmark scores 2nd gen Envy 15:
Read/Write
SEQ 352 / 215
512K 270 / 195
4K 14.2 / 110
http://forum.notebookreview.com/showthread.php?t=427278&page=754
read write
418.2 / 213.9 seq
251.3 / 181.1 random 512k
9.8 / 53.17 random 4k
http://forum.notebookreview.com/showthread.php?t=427278&page=750
4k Read Speed MUCH SLOWER than without Raid 0 (~20-25 mb/s)

Not exactly sure, I pulled those benchmarks off of notebookreview. All I know from reading the forum is that HP Envy 15's in RAID 0 seem to be severely underperforming 4k read speeds relative to the same SSD's not in RAID 0. The 4k random read is the MOST IMPORTANT benchmark for real world performance.
Other posts in the old HP forum have cited that disabled C1E could possibly fix the 4k read issue, however the Envy 15 seems to have no way to access this option in the BIOS.

Why is the cd read speed so slow?

Brand new iMac 27" 2.7GHz 16GB Ram running 10.7.3. CD read speeds are very slow...something like 5x. Importing audio CDs to iTunes is extremely slow. Error checking is turned OFF. Any ideas?

Slimline SuperDrives are always much slower than tray loading drives.

I know i can slow down speed in a movie clip but can i and how do i slow down a transition clip? specifically the scrolling credits. it goes so fast i cant read it

i know i can slow down speed in a movie clip but can i and how do i slow down a transition clip? specifically the scrolling credits. it goes so fast i cant read it

never mind i found the answer

From the old forum.... Slow broadband speeds in th...

FROM THE OLD FORUM Original post by John Jorgensen...
Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 9:17 AM
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Hi,
I have had bt broadband opt3 for almost 3 months now and have always had a healthy 9mb+ connection, however have noticed it being very slow in the evening when I come home from work, I checked the speed last nite as iplayer was constantly freezing and was getting 1mb . A bit upset by this as I got bt broadband to play my ps3 online and to get faster speeds on my laptop, and I use these services mostly at nite.
I checked my speed this morning and was getting 11mb, is this normal or am I being capped I cant believe Id be going over my download limit. Can someone from bt get back to me on this?
Thanks
John
alison griffiths
Posts: 54
Registered: 11/3/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 11:22 AM   in response to: John Jorgensen in response to: John Jorgensen
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Welcome to the world of BT , the tv advert when he says " business slow" when trying to load a webpage is not other companies thats BT.
John Jorgensen
Posts: 2
Registered: 9/2/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 12:11 PM   in response to: alison griffiths in response to: alison griffiths
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Yes Alison, I think I can see that now. I wouldnt mind if broadband was a bit slower at peak times, I know thats normal, but when I'm only getting 1mb when my max is 14mb, I just dont feel I'm getting what I pay for. And when it gets to the point where I cant watch iplayer without it stuttering everywhere and online games lagging on the ps3, this is certainly not what I'm paying for.
I was hoping one of the mods here would help me and check my line and see if there is any cap on the line and get it removed.
I really dont wanna phone India, I deal with them 5 days a week as is...
Think I will just send one of the mods an email to check my line and see if it is being capped or if somethings wrong.
anthony dickerson
Posts: 72
Registered: 4/26/07
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 22, 2010 3:52 PM   in response to: John Jorgensen in response to: John Jorgensen
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You will never get decent speeds on Iplayer,
BT limit it because they want you to subscribe to their precious BT Vision service.
The only way you are guaranteed to get decent speeds on BT is to subscibe to BT Vision and also unlimited broadband.
Then you will get priority when you stream TV at your exchange unlike fighting it out with all the other broadband users as you currently are for the available bandwith.the more over subscribed your local exchange the worse it is
Paddy B Mod
Posts: 199
Registered: 10/13/08
   Slow broadband speeds in the evening all of a sudden
Posted: Jan 23, 2010 2:04 PM   in response to: anthony dickerson in response to: anthony dickerson
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Hi John,
I can take a look at the network side of things for you, to see if there is anything I can do to help improve your speed during peak periods. Please could you drop me an email with your BT account details? Please also include a link to this thread. It would also be very helpful if you could run a few speed tests using www.speedtester.bt.com when you feel your Broadband is running slow. I can then check those results from here.
Thanks
Paddy
BT Forum Moderator - [email protected] - if you're emailing please include a link to your thread so I can reference back to it.
Mateusz Sokolin...
Posts: 2
Registered: 10/11/08
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 7:33 PM   in response to: John Jorgensen in response to: John Jorgensen
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Well John i'll tell you what it is...
First of all welcome to BT and I hope you'll enjoy 18months of pain and suffer.
OK here it goes....
If you look at your contract, find a rule that says Fair Usage Policy.
Basically it states that BT will cap anyone that is abusing their lines.
However, it does not say what are the limits after which you are going to be capped for how long and at what times. (I'll come back to this later and explain)
If you ring 08007076044 I'm sure that someone will confirm my theory. As constant 1MBit between 6PM till 11/12 PM is actually FUP applied on to your account.
Ok time to explain my frustration about FUP.
Since I signed my contract with "lovely" BT for constant 4 months I had similar issue but it took me even longer to find out what is going on and how to deal with this problem (thanks to google).
FUP team states that if you exceed 100GB in a month (everyone will admit that these days 100GB is nothing when a single game for PS3/XBox360/PC sometimes is more than 5GB and 1080p film is about 12GB) will cap you for a month at peak times to outstanding and superfast 1Mbit (about 130-150KB/s).
I'be been watching my download and for few months never exceeded that 100GB in a month. Been ringing FUP team to verify when suddenly they told me that from (cant remember exactly) March FUP will apply only to accounts that are using Torrents and other P2P.
you won't believe how happy I was hearing that.... So i've started to download and next month guess what.... 1Mbit connection.
Really mad rang FUP team and asked them what on earth is going on. They confirmed that its only P2P and I've explained them that I only use Youtube, BBC iPlayer, Rapidshare, Steam and XBox Live, Beatport (just don't understand how ppl can use torrents and other P2P as they are just way to slow). So they were happy to take the cap off my broadband connection.
Next month same issue solved exactly the same way.
After that for consecutive few months I had no problem whatsoever until September where FUP Team said that there is no such thing and FUP applies to everyone.
So just want to say that BT is rubbish that can't keep their word.
I went to one of the sales advisor in the shopping centre and asked him how FUP works as it does not say in the contract "how, when, who and what".
So he said that policy is applied based on amount of files downloaded within that 100GB. So if I download e.g. 3x 50GB (although its 150GB altogether) files I wont be affected but 100x 1GB will put a cap on me.
I've been so curious if what he said was right and started to download 2x 60GB and guess what... Got frigging FUP placed on my account!!!.
I've got 2months left with them and will be extremely happy to cancel my contract, moreover, I will do everything in my power to sue them under EU Consumer Rights Law (that states that contract should be clear and fair to both sides) as Fair Usage Policy is one of those things that allows BT to do anything they want to their customers;
1. No clear explanation of what FUP is.
2. Does not states the amount of downloaded data required to have cap on the acount
3. Does not states for how long it will be applied
4. Does not states when it will be applied
If you look at e.g. Virgin Broadband everything is clearly written in nice and understandable way. It warns you at what times FUP will be applied under what circumstances and for how long. Isn't it what we all want to know??
Alex Owen
Posts: 3
Registered: 12/13/09
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 24, 2010 9:35 PM   in response to: Mateusz Sokolin... in response to: Mateusz Sokolin...
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@Mateusz I think I maybe a victim of this outragous stint BT have done. I have 2 XBOX 360's running on XBOX Live, 2 Desktop PCs connected to the web constantly, and 3 laptops, we have a torrent sharing running and World Of Warcraft on one of the PCs. All of this is shared across a 6 person family. How can a family where two members goto to college and university do their college ork, download application such as VB.net do their coursework and revise without the hassle of a **** connection. Seriously BT get your ******* head outta your **** and stop this ********, we are customers, we pay for what we are offered. When I signed up several years ago I could download everything on the net woithout infracions on my line being set in motion. You altered my contract without telling me. You will lose custom from this. Also you have ****** my wireless
Edited by: Alex Owen on Jan 24, 2010 9:36 PM
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:42 PM   in response to: Alex Owen in response to: Alex Owen
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You lot are lucky, We wish we could be capped to 1mbit. Our IP profile is capped to 500kbit because BT say the line isn't good enough for anything more. We are paying for option3 up to 8mbit and BT have said we must continue to pay for it for the remainder of the contract, or buy ourselves out of it early, the reason they give.... Up to 8mbit means up to 8mbit. If you dont get 8mbit then TOUGH LUCK SUCKERS!!
The outcome? We feel like we've been turned over by a dodgey second hand car salesman called BT. The internet deal he flogged us was a dog, a ringer, it wasn't cosher and certainly had a false MOT certificate.
Computer Geek
Posts: 429
Registered: 7/22/05
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 25, 2010 8:49 PM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
Why have you joined BT Option 3 when you can not get what BT can offer?
No pun intended but you are a bit of a sucker for paying high prices where other suppliers are cheaper and can provide what your line can support.
CG
amanda jones
Posts: 33
Registered: 1/8/10
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 26, 2010 9:13 PM   in response to: Computer Geek in response to: Computer Geek
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we moved house last october to this one, the connection was rubbish from the get-go, BT said the router was broken and we needed a new one, we said OK. That "OK" meant that we had entered into a new contract for option 3 same as out old one. The router wasn't broken, the new one didnt fix or improve the problem, we have since asked for a price reduction or compensation and been told "no". we are in contract and can pay to buy ourselves out of it if we like but otherwise we have to pay for option 3 and recieve fixed rate 500kb.
Clare Thurston
Posts: 4
Registered: 10/17/06
   Re: Slow broadband speeds in the evening all of a sudden
Posted: Jan 27, 2010 11:57 AM   in response to: amanda jones in response to: amanda jones
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Hi Amanda,
I think you'll find that the Hold To Term rules have changed. BT are now unable to charge you for the account if you no longer require it. It is against OFCOM's rulings for a company to make more money out of you as a leaving customer than an existing one. However, You will need to pay for the connection charge (if that has not expired it's original differed contract) which is £40. A cancellation fee of £25 if you are simply cancelling and not migrating using a MAC key and for any hardware. The Routers are advertised at £88 and i would suggest that if they believed on to be faulty then that would be replaced under guarantee and not be put on a differed basis. I would check exactly what they say the are charging you and query this through OFCOM. http://www.ofcom.org.uk/

Months of impecable service form BT as an option 3 customer. (I've even recommended BT to people)
but
For the past 2 weeks peak traffic has murdered my connection.
I can get 14mbit off peak, and it used to drop to about 7-9 at peak times.
Now its down to 1-2mbit at peak times. (no i haven't breached FUP as I check my btinternet inbox for the 80GB warning)
I think its resonable to experience drop off but 90%!!!
BT advertising says fast speeds at peak times. less than 2mbit is not fast. (that the governments minimum standard!!!)
I don't know how to procede because when I'm experiencing these issues if I ring up I will end up waiting so long to speak to someone (because its peak time) the concection wiill be better again.
I can think of no recourse other than to approach trading standards...
Guarnetee me 5mbit at peak times (enough to stream HD iplayer) and I'd be happy
That is what BT vision customers are in essence are getting + what ever their PC is using.
Fair usage? what about Fair Supply.

Transfer speed and other minor bits

First off - I love my iPod (40g Colour) and despite my regular bouts of impatience when updated, loading etc I am very happy with the thing. I even bought my wife a shuffle and she likes that for when she's at the gym. I found the software/hardware to be very forgiving.
However I thought I'd post a query to see if anybody had any ideas on my minor problems.
1) When we loaded my wife's shuffle for he first time we had problems with the USB 2 convection. PC keeps saying "this item can run faster connect to a USB2 ....." but it is connected to a USB 2 socket. Now everytime I attach either iPod the same warning comes on (except if I connect before starting!). I know its a USB 2 because a new board was fitted a while ago and my 40g will synch and charge on the connection.
2) Slow transfer. I recently loaded iTunes 5.0 which didn't work for me (see 3). So I wiped it and loaded a copy of 4.9 (thanks to filehippo). Im up and running again but had to re-synch my iPod to iTunes. The tranfer rate is about 500 tracks per hour so to do the 8500 that my iPod takes needs 17 hours. When its done I should'nt need to do it agin for a while but could I speed things up a bit?
3)Should I go to iTunes 5.0.1? 5.0 loaded on my PC fine without all teh problems that have filled these oages recently but when in 5.0 I connected either iPod (shuffle or 40G I got an error somthing like "Ipod not recognised re-intall iTunes". I know some other people had a similar problem. iTunes 4.9 is working fine but is it safe for me to try 5.0.1 yet?
Sorry to go on a bit but I know from watching these forums recently there are some very knowledgeable and helpful people out there so I hope you don't mind my request.

I've had some news - most of it good. I got fed up with the transfer speed so I took my box into my local store to get it checked out. No visible fault on my USB 2.0! I know it happens but they couldn't replicate it so I went home. Plugged all my stuff in except USB devices. Plugged in my iPod and it worked. I was now thinking about power requirements etc. Plugged in my USB modem and the iPod still updated at USB 2.0 speed. Next I tried my wife's shuffle - so far so good. I then plugged everything in and the iPod defaulted back to USB 1.1!
Tried the shuffle in the spare USB2.0 socket and it worked. Plugged my iPod in and that worked - Now I knew what the problem was - I only have 3 USB 2.0 sockets (5 USB1.1)and two had faulted.
Next step will be a new card with a fire wire socket! Happy Days - although I still cant get an extension cord to work with my iPod.
While I was on a roll I took the bull by the horns and loaded iTunes 6.0. Works like a dream although it is a bit slower than 4.9 - probably considerably bigger but it works!!
My turn to be the lucky one this week!!! Maybe your turn next.

Mac Pro slow write speed on Samsung SSD drive

Hi,
I am wondering why I get very slow write speeds on my Samsung SSD 840 Series 250 GB system startup drive in my Mac Pro (early 2008).
I get an average write speed of approx. 35 MB/s and not much more for top speed. I tested it by transfering a large file (8GB, .m4v) from my Mac Pro internal Raid 0 (4x 2TB Stripe Set) delivering up to 550 MB/s. The read speed of the SSD is around 270 MB/s which I consider to be OK for that I have just the 3 Gb/s internal SATA interfaces in my pretty outdated Mac Pro.
I don't see any Memory or CPU overruns or consuming system tasks while doing the tests and no other user programs except Activity Monitor is running. The following screen shots from the Activity Monitor should proove my findings:
Setup:
Samsung SSD 840 Series 250 GB (SATA 6Gb/s and 3Gb/s compatible) system startup drive. Free Space left on SSD is around 100GB of 250GB.
Mac Pro (early 2008, Model 3,1), 2 x 2.8 GHz Quad-Core Intel Xeon, 8 GB RAM, NVIDIA GeForce 8800 GT 512 MB.
OS X Mavericks 10.9.1
Samsung sais there should be 540 MB/s for Seq. Read and 250 MB/s for Seq. Write for their SSD drive.
Any hints what could be done to increase especially that low write speed of around 35 MB/s (average) on the SSD in my Mac Pro?

Really great 'The hatter' !!!
Thanks a lot for your exceptional support.
Next to my 4x discs in the 4 SATA II drive bays I have installed a additional OWC drive kit that allows me to have another 2 disks sitting in the empty bay below the CD/DVD drive and those are connected to the motherboard. So there is a lot to handle for that controller you mentionned ;-)
I will follow your guidance and boot from my 'maintenance' system on direct attached external drive, install the TRIM Enabler there as well and do the DU repair run. I always have a separate system available that gives me the chance to boot my Mac from there. And in addition I regularly use ONYX to keep my OS X clean and do the maintenance.
Anyway, you're the man of the day!
PS; I am looking forward to finally receive my new Mac Pro (late 2013) ordered on the 18th of December one of these days and then I hope that I can fly ;-)

Dvd slow read speeds on W7 64-bit

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