DVD SP 4 and AC3 Files

I've been fighting the problem of exporting directly from FC Express to Compressor 2 and ending up with silent AC3 files. In searching the previous discussions, people advise using A.pack to convert a .aiff file. As far as I can tell A.pack is not shipped with DVD4. Right or wrong?
How do you get to Apple Inc to tell them about this problem?
Will they bother fixing it?
Any other suggestions?

Calvin,
See my post here: Guy Rhodes, "AC3 files made in compressor don't play in DVDSP" #5, 02:07am Oct 11, 2005 CDT
I found a workaround using .AIFF's that works using just Compressor, no A.pack.

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