DVD SPro won't run

DVDSP doesn't display dialogue boxes propoerly. THe application boots up but when I try and import assets, open an existing document or create a new one all I get is a flash of the dialogue box that lasts for just a part of a second. If I persist then all of the menus turn grey and I can't even quit the application without using force quit.
I've deleted the receipts file and the preferences before re-installing but all to no avail!
Any ideas.

I used migration assistant to move all my stuff from my Titanium to my new Alu Powerbook. Since then I've been unable to get DVDSP to work. I'm running v3.
I suspect there must be a hidden file somewhere that is stopping me thouroughly removing all traces of DVDSP 3.
I tried removing everything and then installing from my original v2 disc. Before I upgraded to 3 I tried v2 and it behaves in just the same way!
Dialogue boxes flash up only briefly before disappearing. Eventually the application gives up and I have to Force Quit!

Similar Messages

DVD-R won't run on all players

I created a slide show with elements 11 and burned a dvd. The dvd worked fine on our DVD player but not on a few others that we tried. Is there a solution that would allow the DVD to run on all machines?
Message was edited by: yakh2o

Since you can't make a video DVD in PSE, the question is how you finalized the disc? Did you use Premiere Elements? If so, you would probably do better to ask in the PRE forum, which is where the video boffins hang out:
http://forums.adobe.com/community/premiere_elements

DVD won't run...why?

I have an iBook running 10.4.3. when i put in a dvd, i hear it spin up but nothing happens. it doesn't launch and it doesn't even show up in the finder. when i put the same dvd into my powerbook running leopard, it launches and runs perfectly. why won't it launch on my ibook?
thank you!

The application may have a corrupt folder somewhere. I would go to Apple's site and see of re-downloading it. You can rid yourself of the old one by following its path via Spotlight, or with the assistance of a tool such as TinkerTool, OnyX. Also, they can be found at Apple downloads. It's worth a try.
Ray

CS3 installs but won't run

Ok - not sure if this goes in this section or not.. but it's a technical question.
My b/f bought me a Dell Laptop last week. It has the recommended minimum of everything adobe says it needs for photoshop CS3 (see below for 1721 specs)
When I installed it on the laptop - it was slow, but said it installed. But when I go to open up Photoshop, it opens the screen - and then just hangs. After about 5 minutes it says not responding and I close it. Any of the other programs that came with won't even get that far. I click on them and it gives the little "thinking" circle (as I call it.. lol) and then nothing.
I have read that CS3 has issues with Vista - but their site says the home premium should work. I've also read about 64 bit issues.. but the OS is 32 bit - so it's capable of running 32bit systems... I guess.
I called adobe yesterday after installing and reinstalling CS3 15+ times... with the same issue. I was on the phone for about 2 hours with them. Basically - they have NO CLUE what it would be since it installs fine and opens with no error messages. I checked the log files and there is nothing in there I see that says any kind of error.
I have disable windows defender, uninstalled McAfee and google desktop (all are known to cause issues with CS3), I have ALL non MS startup services turned off.. I have turned off the MS users control.. all suggested by the adobe tech.
I have installed using the run as administrator. Nothing. Created a new admin account and installed on that user and opened on reg admin account. Nothing. (again typical things that correct cs3 install issues)
The last thing the guy said was that it might be a video issue. I checked and there aren't any issues mentioned and no driver updates listed.
We tryed installing this on my b/f's laptop. He bought the exact one I have (except his is red.. mine blue.. lol) and it does the EXACT same thing...
So today we called dell. they say it's a software issue and won't answer any questions for free. Apparently only hardware support is free... But they won't accept this is a hardware conflict with the software..
errrrr
Anybody have any clues on this?
=======================================
LAPTOP SPECS:
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz) Genuine Windows Vista Home Premium
Operating System
Genuine Windows Vista Home Premium
Memory
2 GB DDR2 SDRAM 677MHz (2 DIMMs)
Hard Disk Drive
120 GB SATA Hard Drive (5400 RPM)
Video
ATI RADEON Xpress1270 HyperMemory
Media Bay
8X DVD +/- RW w/dbl layer write capability
Base
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz)
Bluetooth Wireless
Bluetooth Wireless Card 355
Software Upgrade
Microsoft Works 8.5
Premium Pack - Advanced Photo+Music: Deluxe Pack + Paint Shop Pro XI
NoteBook Screen
17 inch WXGA+ TrueLife Glossy Notebook Screen
Hardware Upgrade
No Camera
6 Cell Primary Battery
90W AC Adapter
Network Interface Card
Dell 1505 Wireless-N

Rob - thanks for taking a stab at this.
I have tried installing from the DVD and also from the zip file. the zip file was extracted to the hard drive brfore I ran it - and I ran it as administrator.
And when it stalls - it gives the (NOT RESPONDING) tag on the window - which usually means that even if I leave it (and I have for up to 20 minutes) - still nothing.
Here's the update from my dealings with DEll today...
Dell tech support guy told me that it was a know issue that CS3 WON'T run on Vista and that Adobe is working the issue
Told them that I knew others that were running it on Vista and it worked fine. They had no answer.
Then I waited for the Technical support manger to call. This is after expressing my displeasure to the technical supervisor about them trying to pawn this issue off on anyone else but themselves. Why can't they go grab a 1721 off the shelf and replicate the issue and try to figure it out from there?!?!?!
I used to work on a network helpdesk.. if I tried to pull that crap answer without trying to replicate the issue and AT LEAST try to find an answer.. I wouldn't have lasted very long at all!!!!
The Tech manager told me to call customer support and ask for an OS swap (from vista to XP) because they don't know what the problem is and so it muct be a Vista compatibility issue
I call customer support. They say that they no longer will give out XP since it is a step backwards. And to install XP on the machine ourselves (even a liscensed copy) would void the warranty. They suggest I talk to sales about swapping the laptop out with a "more compatible" one. Which isn't a totally bad idea since I really do think it is an AMD/ATI conflict.
They transfer me to Sales.. ohh - you used the Employee Purchase program.. you need to talk to them.. and they transfer me.
The EPP people tell me.. ohhhh you didn't actually go through us since you bought it off the Dell Outlet store. So they transfer me.
The dell outlet store says they will be more than happy to swap me out to an Intel based machine.
Only catch is the Intels are more expensive. They don't have any for the price we paid for the amd's. Fot about $40 more I can get one with a slower processer, a gig less ram, no dvd writer, but with a 160gb hd. To get compatible to mine - would be about $150 more.
And they only have silver in the low end, and black or brown in the higher. Not that I really give a s@!t what the color is.. but it brings up the main reason I am sooo pissed abput all of this....
Why should I have to pay more money, settle on doing without option/features want/need.. just because THEY don't want to take the time to figure out what the real issue is?!?!?! Why isn't it them doing these calls and doing all this troubleshooting.. Why am I being peanilzed for THEM not wanting to do their jobs....
Told the B/F that I am done with Dell. That I don't want the laptop anymore and I don't want any other one from them. He says he'll pay the extra and get me the other one.. but that isn't the point....
Not sure what my next move is.

TA48312 where can I download iTunes 10.1 - my iPhone 3G won't run on iTunes9.2.1? I'm running PowerBkG4 & OS 10.4.11. Thanks Sean

Think this is not right somehow but I'm trying to sync an old iPhone 3G with this PBkG4 running iTunes 9 but it refuses and tells me I need iTunes 10.1 or higher. I can;t find this to download. Can anyone help?

iTunes 10.1 won't run on Mac OS X 10.4. You must buy Mac OS X 10.5 on DVD to use that iPhone with a G4 or G5 Mac; places such as Amazon sell it.
As iTunes 10.1 won't run on any configuration which iTunes 10.5.3 won't run on, Apple no longer makes it available to the public.
(64234)

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
IDE\DiskFUJITSUMHT2080AH_______________________006C___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
SCSI\CdRomROXIO__DVD-ROM_EMULATOR___, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
Drive is empty.
If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

Cd/dvd drive won't burn a disc,although it will read a cd

i have a compaq cq62 with windows 7 home premium with the cd/dvd drive won't burn a disc,although it will read a cd

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now burn a disc.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it is now able to burn a disc.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Imac dvd drive won't accept disks

My iMac's dvd drive won't let me insert any disks. It feels like there's something blocking the way in. The eject button on my keyboard doesn't seem to be working either – usually the dvd drive makes an 'ejecting sound' when the button is pushed, even when there's no disk. I've also tried some disk ejecting tricks found in this community. The dvd drive seems to be responding to nothing...

Try this:
Repairing the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
No guarantee this will work but it's a start.

Hp pavilion cd/DVD drive won't read discs

My pavilion G6 G6 2295sa won't read cd/DVD but will play DVDs with cyber link I have gone through the suggested routes when I put in the error code E:\hp DVD-RAM UJ8D1 H.01 please help.

Hi Primhak,
Welcome to the HP Forums! I need to clarify a couple of things the optical drive (CD/DVD drive) is playing DVDs but won't CDs is that correct? What is this error code that you are talking about? What operating system are you running?
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

MacBook CD/DVD drive won't read disc

I have a Apple MacBook MC207LL. I have run into a major problem. My CD/DVD drive won't recogonize a disc when it's inserted (I have to force eject it). Disk utility shows that there is a disc present in the CD/DVD drive.
My major issue is that I erased my partition so I can have a clean install of my laptop. Now I can't reinstall the OS because it won't read the disc or a USB.
Is there a way to use Terminal to force it to read my data on the disc?
Otherwise I am stuck with an empty computer that I will never be able to use I have done research on this and nobody has run into this exact problem as me. If someone can take their time to help me out that would be greatly appreciated.

I am having the same problem, but now mine wont even notice that the disc is there! I wouldsay take it to the genius bar.

DVD Player won't play some DVDs

My DVD Player won't play certain DVDs. Presumably all commercial DVDs should be playable in the software. Fox discs are a problem. I can get Player to turn on, but after the menu, the screen flashes a reading error, from which it could not recover. Yesterday I tried to play a Paramount disc, and nothing happened. The computer didn't even acknowledge that there was a disc in the tray. A Wolfe Video wouldn't read at first (I got a dialogue box that the disc was blank) but I put it in again and that time it played.
Also, on a side note, I would like future editions of DVD Player to add the feature of allowing the viewer the ability to go backwards a frame at a time, as well as forwards.

Hi, Doug.
This is starting to sound like a different problem. Your original report seemed to apply only to specific DVDs. Now it's with all DVDs. Before we get into how to reinstall DVD player, let's try a few other things that are more likely troublemakers with DVD Player.
1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. Reset DVD Player. Peform all of the following steps before attempting to launch DVD Player again:2.1. Trash the com.apple.DVDPlayer.plist file in your Home > Library > Preferences folder. This file is the preferences file for DVD Player.
2.2. Using Get Info, make sure you are the Owner and have Access of Read & Write on the following folders on your account:• Home > Library > Application Support.
• Home > Library > Application Support > DVD Player.
• Home > Library > Application Support > DVD Player > Settings.If not, correct the permissions accordingly using the Owner and Access pop-up menus in the Details sub-panel of the Ownership & Permissions panel of the folders' Get Info windows.
2.3. Trash the contents of your Home > Library > Application Support > DVD Player > Settings folder.3. If none of the above sorts it out, let's see what Console can tell us: After the problem occurs, make note of the time, then immediately check the ends of these Console logs for clues that may have been logged when the problem occurred.
4. Note that none of the above rules out the possibility that your optical drive has become defective.4.1. Can you burn DVDs, e.g. even data DVDs from Finder?
4.2. See if the freeware VLC Media Player (nee VideoLan Client) can play the DVDs.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

I installed iTunes 10.5.3.3 and now my DVD player won't work.

I installed iTunes 10.5.3.3 and now my DVD player won't work and has this error:
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Any ideas why iTunes renders my DVD drive unusable? I have uninstalled and reinstalled iTunes and when reinstalling I had my device manager open and saw during the installation how my DVD player went from accessible to not being able to start.
Why is this happening?
Here is my computer information:
Dell
Latitude D630
Intel Core Duo CPU T770 @2.40 Hz
4.00 GB RAM
32-bit Operating System
Thank you,
Kelly

There's a few different possibilities with a code 10, Kelly. To narrow in on the likeliest culprits it would help to have a closer look at your system.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I am trying to update my mac to os x snow leopard but the cd won't run on my computer

I am trying to update my mac to os x snow leopard but the cd won't run on my computer. I'm using an external dvd hardrive but I don't see why that would make a difference in wether or not it runs.

Well, that may be the cause of the no install problem, as Snow Leopard does require at least 1gB of RAM. The Apple link below will show how it is installed.
http://support.apple.com/kb/ht1651#link3
The link below is for a highly recommended site to purchase additional RAM.
http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/Macbook_ selector

I have a Mac Book Pro and run Ver 10.5.8. I bought iLife today and it won't run on less than 10.6.3. How do I upgrade?

I have a Mac Book Pro and run Ver 10.5.8. I bought iLife today and it won't run on less than 10.6.3. How do I upgrade?

If you do, it will be shipped to you on DVD unless someone from Apple tells you otherwise.
(58671)

Mavericks failed to load. Apple sent replacement Snow Leopard but disc won't run...just grey Apple

Downloaded Mavericks and it won't run and install on Mac (11/11) which had Snow Leopard, 10.6.8. Says bad HD, but HD is and was always fine.
Now trying to reinstall and wipe HD with Snow Leopard via disc but it will not load.
I have no controls, just a grey apple on screen.

CD/DVD Loading Problems
CD/DVD Drive - Troubleshooting
CD/DVD Drive - Troubleshooting (2)

DVD SPro won't run

Similar Messages

Maybe you are looking for