Dvd stuck grey screen clicking noise

There's a DVD stuck in the computer. When I turn it on there's a clicking sound from the DVD drive. The computer never gets past the grey screen.
I've tried everything I can find to do do:
     -turn it on and hold shift
     -turn in on and hold command option p r
     -turn it on and hold the track pad down
     -try to wedge it out with a thin piece of cardboard
any other suggestions?

None of the t things you have tried are to force eject a stuck DVD. Try holding down the eject key when you restart the computer. You can also use Terminal to use:
drutil eject internal

Similar Messages

Install new hard drive Macbook 2.1, No DVD Drive, Grey screen of death!

I have never backed up my Macbook 2.1 duo before yesterday. While in the process of backing up I was using photoshop, and my computer froze. I waited 30 min and then decided to shut it down. When I tried to turn it on it will not boot-up, I only get the grey screen of death. I had just recently upgraded to Snow Leopard this week. I used an external DVD drive which seemed to cause issues. So I thought I might be able to use that to install a clean version on this busted drive, well nothing worked, tried holding option key, holding down the C key. So this is my new idea I ordered another drive that says its compatible with my drive. Since the my mac doesnt seem to acknowledge my drive, I bought an external housing for my new internal. Confused yet, I am... I want to format and load Snow leopard onto the new hard drive using my girl friends mac. then put in my macbook. I would like to know if this will work? how I need to format my drive in disk utility ( do I partition it out?). Is it possible that it is not my Hard Drive? Any type of advise would be great. If you have done this I would love to hear from you...
Another side note, I just upgraded my RAM from 1GB to 4GB on my Macbook 2.1, I did try and putting my old ram back in just incase that was the issue, but that did not help

Mac OS X: Gray screen appears during startup

HT4718 Stuck @ Grey screen! No disk

SSimply stuck @ grey window on my MB white late 2008(or 09???) this is a hand-me-down, therefor I have disk nor back up!!!
help meh??

Hi mariez,
Welcome to the Apple Support Communities!
I understand that your Mac is only booting up to a gray screen and I realize how frustrating that can be. There are several different troubleshooting steps that I would recommend in this situation. Please use the attached article as a guide for working through these troubleshooting steps.
Mac OS X: Gray screen appears during startup - Apple Support
Best regards,
Joe

Just installed lion update stuck grey screen with status bar

Just installed mountain lion update and now have grey screen, status bar that does not move with apple and spinning grid ball
Help!
Lisa

Hey Lisa,
I would try running through the suggested troubleshooting steps in the following article, it'll go over a gray screen on startup error:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Stuck grey screen, need help asap!

Alright,
so I was trying to reinstall some programs by using the Startup Disk 1.
I relized how long it was taking, and quit at an early point.
I chose to restart the computer (I've done it before, and it just went back to our normal screen)
But this time around,
It went to a blank white screen,
several minutes later, a blinking globe appeared
and then a minute or two later, the blue startup screen appeared,
then turned grey,
and that's where it's been ever since.
I have NO idea how to fix this.
I've looked everything up from this other computer,
and I am pretty much desperate to get the computer fixed ASAP
PLEASE,
hah I need answers quick
Thank you so much!!!

Hi Nicole-
Don't be freaked out- it doesn't help. You need to be cool, calm, and methodical.
So, you have an iMac? Anyhow, a slot loading optical drive....
Check your keyboard. Is it plugged in?
If you are using a wireless keyboard, change to a USB plug in type for now. If you are using a wireless, this would be why previous keyboard commands didn't work.
With the OS install disc in the machine, and with the machine off (hold the power button for several seconds to make sure it turns off). Startup the Mac, and hold the C key while starting. Hold the key until you see the gray spinning wheel stop spinning. The machine should boot to the OS X install disc.
Once booted to the OS install disc, either, repair the hard drive with Disk Utility, or, Archive and Install, saving user settings.
BTW-We aren't arguing, just establishing from where the others thinking is based. Of no consequence to you, except that we are both trying to help.
Remember, cool, calm, methodical.

Screen clicking noises annoying

After 2 days of use I am hearing cracking sounds when pressing the upper right and lower right portions of the screen. This happens more when playing Remote Play with My PS4.
Should this be happening in am going to return it to be on the safe side.
Solved!
Go to Solution.

You should contact your local Xperia Care
http://www.sonymobile.com/global-en/support/contact-us/
it doesn't seems normal
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

My 2012 MacBook Pro fell and it now makes a clicking noise and shows a grey screen on startup. I'm afraid the hard drive is damaged. Is their anyway to still back up my hard drive even if it doesn't turn on all the way?

So my late 2012 MacBook Pro was sitting on my desk when the desk collapsed. The computer fell with it and I was quite scared at the moment, but thankfully I opened it up and it worked perfectly fine again.
I was later watching a YouTube video and pressed the back button. The screen then froze, and I could not force quit safari. Then this weird clicking noise started to happen. It was coming from the right of the trackpad. That's when I decided to force shutdown the computer with the power button.
I let it sit and then decided to turn it back on. The clicking noise then came back and there was just a blank screen on the boot up. Eventually a grey folder with a question mark started flashing on the screen. That was all it did so I decided to turn it off again.
I'm going to take it into the Apple store ASAP, but I'm curious if my hard drive is damaged and if I will need a new one, which would erase everything on my Mac. So I was wondering if there is anyway to back up the hard driver even if it doesn't boot up all the way, or turn on the computer all the way.
P.S. I have never backed up my hard drive so I wouldn't know what to do.

You may have damaged the HDD which is located in that spot. I would take it in for service.

My macbook is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page what do i do?

My macbook Pro is stuck on a grey screen with language select and every time i click english it brings me back to the same gray page with language select what do i do? Also i dont have enough monet to go to the apple store to get it fix and another thing this happen after i tried to factory reset it without the disck uising coomans i found on youtube.Lastly befor doing the comands my macbook would open any applications and the finder would just blink on and off on the dock.
Heres the link http://www.youtube.com/watch?v=Q5e5thk0O9o

Shut down your computer and disconnect all peripherals (keyboard & mouse if pertinent) from your computer. Now reboot.
If the Mac starts up normally, shut it down again and then plug in one of the peripherals (keyboard or mouse first) and start up your computer again. If it does so successfully repeat the process, adding one peripheral at a time until your Mac acts up. At that point, disconnect the last peripheral you added, reboot your Mac and search the peripheral vendor's website for an updated driver.
If no driver exists or the problem remain after installing the new driver, try a different cable or a different port on your Mac.
If none of the above works, again disconnect all peripherals from your Mac, hold down the "shift" key to start up in "Safe Boot" mode.
If the Mac starts up correctly, restart without pressing the "shift" key.
If your computer still does not start up properly, shut it down and restart it while holding down the Apple+Option-P-R keys; keep holding "all 4 keys" down until you hear the startup sound "twice."
If none of the above work Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
(If Disk Utility cannot repair, you will need a stronger utility (3rd party) - Diskwarrior or Techtool PRO)
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
Remove any 3rd party ram.
Reinstall Leopard - This will install a "fresh" copy Leopard without archiving old system files but leaves the rest of your files in place.
If you still want to restore your computer to factory level...
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
To restore read the instructions in the Mac OS X v10.5 Leopard - Installation and Setup Guide PDF

Big noise while playing a video, stuck at grey screen

Hi,
I have a Macbook Pro 15inch which I bought in Jan 2012. It came with Mac Lion 10.7. I have regularly updated it as required. Yesterday afternoon while I was watching a video (from my hdd) the screen goes blank but the laptop is still on. I tried pressing escape and force exit but nothing came on screen. So then I close my laptop, wait for sometime and open it, it gives huge weird noise which is when I force shutdown. I wait for sometime and star again and the grey screen with the Apple logo have scans and is sort of greenish. So then I find solution, run Disk Utility in Safe mode. Things get fixed. I run avast scan and shut down thinking maybe it needs to cool down.
Day 2: Today morning I start the laptop and it works fine. I use it for 2hrs and shut it down. Hours later I try switching it on and the scanlines are back! This time I can't get into safe mode, tried recovery over the net but it gave a -2002D error. Now all it does is the Apple logo comes on with the scanlines. Then lines go away and it smooths out like it is supposed to be and then nothing. No color wheel, the grey screen looks like it is almost white. I do see the mouse pointer sometimes.
Also, right after the logo for a split sec before the white/grey screen slightly bolder scanlines appear all over the screen in horizontal sets.
I don't know what else I could do. Please can anyone help.
I don't know if this is important but when I was watching videos on YouTube after a while one of them started pixelating and then got back to normal.

Ignore the past comment abt the video pixelating. Sorry my mistake.

MacBook won't start - gets to grey screen with clicking noise.

I think I know the answer to this one - my hard drive is fried. But before I head to the Apple Store I'd thought I'd see if anyone else had any ideas of what I can try.
I was happily surfing the web when my computer froze. I could move the mouse cursor, but everything else was unresponsive. Opt-Cmd-Esc would not work, so I had to force a restart with the power button.
The computer restarted, I got the Apple chime, but then all I could hear was a clicking. I've tried restarting several times, but to no avail.
I've also tried:
Attempting to boot into a BootCamp partition.
PRAM reset.
Boot into safe mode.
Boot from my Leopard disk (spins up, but then ejects).
Boot from my original MacBook disk (spins up, but then ejects).
Boot into target mode.
The best I've got is a flashing folder with a question mark, mostly I'm just getting a grey screen.
Can anyone else offer any ideas to try?
And, assuming I have to return it (it's under a year old), what is the story? Do I just get a replacement, or is it sent off for repair? Do I need my receipt, or can they verify ownership from my credit card/serial number? Do I need a Genius Bar appointment, or do I just show up?
Sorry for all these questions, this is the first real problem I've had with a Mac and it's come at exactly the time I need to have a laptop!

That happened to my macbook too!!!!
I emptyed my trash can, it had over 1000 items there and it took a really long time to erase all of them. Eventually it was done. I turned it off, went to bed, next morning, my reliable Macbook would not start! Grey screen, apple logo, a spinning wheel. i can hear some clicking mechanical sound.
I loaded my installation cd, pressed C key while starting. It did loaded the cd, followed the screen of installation... It failed the first time, aborted half way. I had to do it again. Second time, it did go through without issue. But now, it always takes WAY long to boot, the system is very slow, very unresponsive, I am very scared to shut down the system, i dont know if next time it will reboot again.
My macbook has been very stable and reliable, compared to my PC and Dell notebooks. It is only 1.5 year old, It is not under warranty anymore. I guess it is hard disk problem most likely. There is not even one Apple Store in Idaho. Should I go out of state to fix it? how much will it cost? I have been a long time PC user and i can fix it myself if it were a PC, I love apple but really have no idea when it has problems.

Macbook pro stuck on grey screen and making buzzing noise

hi,
Lately my mac has been playing up (1 year old), ever now and then it would make a funny buzzing noise, coming from the left side.. and i noticed it was running slower than usual. Im Running Mountain Lion and have 566GB of disk space left... after using it for about 5 minutes the buzzing noise would start and it would become unresposive with the spiral beach ball. So i would have to hard restart it. Now ever time i turn it on it gets to a grey screen and doesnt load further. eventually the sound starts again!! i have tried starting it in safe mode and verifying my disk in utilities where everything "seems to be ok" !! someone please help!!!

Ethan997,
define “an average disk”.
Your question regarding fault is akin to asking “is it my fault or the car maker’s fault that my spark plugs no longer work?” — disks, like spark plugs, don’t last forever, and fault doesn’t come into it. Similarly, the fact that your disk (or spark plugs) worked yesterday and doesn’t work today is not a sudden “breakage” — by their nature, they have a finite, variable amount of time in which they do work. This is why (in the case of disks) making regular backups is important; when the disk stops working, you’ll have an easy way to recover from such a situation.
That being said, if your MacBook Pro is still under warranty, you should be able to get a replacement disk from Apple. And even if it isn’t, you could still try reformatting your current disk, to see if you can squeeze some more use out of it — but if the reformatted volume keeps needing to be repaired (and you have the patience to deal with recovering from the same situation again and again), that’s a sure sign that a new disk would be your best option.

Need Help For iMac G5 Stuck On Grey Screen Or Apple Logo No Spinning Gear!

Hello everyone i'm new here and i'm new for using iMac for some reason i was trying to clean or to fresh installation the iMac that my brother gave it to me that he bought it into the flea market without the original disk on it! when i erase the Macintosh HD and some of the partition o iMac then reboot it now the iMac stuck on grey screen or apple logo no spinning wheel shown. and i also try to search and try all the tips of all mac user's like all the command key's and follow the instruction of them but still nothing happen..
Holding CMD & R just to go disk utilities nothing shown up only apple logo and the noisy fan.
Holding alt and it go to blue screen and show my mouse Pointer Refresh Logo, Hard drive Icon, Arrow Sign.
i can click Arrow Sign and it go Apple Logo and within 2-3 seconds and it change to Power Sign Logo,
i can click Refresh Logo but nothing happen .
i can't click the Hard Drive icon.
CMD, Option, P & R to Reset i also try and it's the same nothing change.
CMD, Option, ESC no action shown.
Is there anyway to fix this issue or problem please and thank you for help.
Hoping to get result for all of you guys P.S
iMac G5
v10.5.8
Leopard

You need to have the install DVD that was issued with the iMac
You can call Apple at 1-800-275-2273

Stuck on grey screen with apple logo when starting up?

Hi,
My Macbook (2009 aluminium unibody (Leopard 10.5.8)) won't boot. When I try to start it up it gives the chime and then gets stuck at the grey screen with the Apple logo and some spinning gear below. I have tried booting with the install DVD and repairing through Disk Utility but this doesn't work. Disk Utility can see the hard drive but none of the partitions on it! This makes me think the hard drive has died.
However, I can still boot to Windows through BootCamp. From Windows 7 I can still see and access files from the Mac partition. So maybe the hard drive is ok and something else needs fixing... SATA cable???
Other info:
The night before this happened my computer froze when trying to shut down from Windows and I had to force shut down.
The current internal hard drive is only about 4 months old (a bit short for it to be dying already - its a Western Digital 750gb 7200rpm). I replaced the old one as it had stopped working (at least i thought it was the hard drive ). The hard drive I replaced had lasted about 2 years (Seagate 500gb 7200rpm). Maybe the 7200rpm gets too hot?
Any help much appreciated as I really don't want to be reinstalling again.
Thanks

Boot from the OS dvd and start the install process, but stop immediately after the language selection. (You are not reinstalling.) At this point you will see a Utilities menu. Open Disk Utility, select your start up disk, and click on Repair Disk. When that is done, quit DU and restart.
See if that procedure will let you boot as usual.

My MacBook pro will not startup. I get a blank grey screen no logo appears so I can't chooseadiffer t drive nor boot from DVD. Safe mode and verbose mode also don't change blank screen.

It was running slow with the colored spining appearing often. This started happening weeks ago with Yosemite so I formatted the disk with the DVDs that came with the mid 2011 MacBook pro, 10.6.8. I then installed Yosemite on an external drive and this morning i was booted from the external hd with Yosemite and it stopped recognizong mouse clicks so I forced a restart and now I'm stuck with the blank grey screen. Safe mode and verbose mode also do not work.

Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands.

Stuck at grey screen with termite like sound for a minute

Hi all,
I am traveling and my macbook suddenly froze. It just gets stuck at blank grey screen for a long time. After a restart, I hear a few weird termite-like/knocking/clicking noises from hard disk area for a minute and then goes normal and then after some twenty minutes I see a question mark. I took out the hard disk and the sound is gone so I know it is definitely hard disk issue. My question is: what type of hard disk failure is it? Since it returns to sound normal after a minute, should I assume it is not mechanical failure and hard disk would be recoverable using softwares (like diskwarrior, data rescue etc.) ? I really don't have money and time to go to data recovery experts .
I consider myself an advanced user but I don't have any install discs either. I have some very important data and lot of hard work on my computer.
I would appreciate any inputs.
Thanks

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot into Recovery (if running 10.7 or later) by holding down the key combination command-R at the chime. If your startup volume is encrypted with FileVault, you’ll have to unlock it in Disk Utility before you can do anything with it.
Mac OS X: Gray screen appears during startup

Dvd stuck grey screen clicking noise

Similar Messages

Maybe you are looking for